--- title: Zanda (formerly Power Diary) Reviews meta_title: 'Zanda (formerly Power Diary) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 303 reviews by the users' company size, role or industry to find out how Zanda (formerly Power Diary) works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 303 scale: '5' date_modified: '2026-10-17' parent_category: name: Health Care url: https://www.g2.com/categories/health-care ---

Zanda (formerly Power Diary) Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of Zanda, appreciating its straightforward setup and seamless integration for practice management. (56 mentions)
Users praise the responsive and helpful customer support of Zanda, making troubleshooting a breeze. (25 mentions)
Users find Zanda's setup ease invaluable, making it beginner-friendly and accessible for solo practitioners. (25 mentions)
Users value Zanda's clear scheduling interface, allowing efficient management of appointments and essential information at a glance. (23 mentions)
Users find Zanda's user-friendly interface and responsive support crucial for efficient practice management. (22 mentions)
Users find the automation setup unclear and wish for seamless integration for billing and referrer information. (15 mentions)
Users find the limited features of Zanda frustrating, lacking essential functionality for managing room bookings and scheduling. (10 mentions)
Users are frustrated by the lack of functionality for room bookings, complicating scheduling and resource management. (6 mentions)
Users experience a complex setup process in Zanda, often finding it difficult to configure features effectively. (6 mentions)
Users face payment issues with Zanda, including manual scoring and limited admin calendar access, affecting overall satisfaction. (6 mentions)

5 Pros or Advantages of Zanda (formerly Power Diary)

5 Cons or Disadvantages of Zanda (formerly Power Diary)

Zanda (formerly Power Diary) Reviews (303)

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Reviews

Zanda (formerly Power Diary) Reviews (303)

View 2 Video Reviews
4.7
303 reviews
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Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Close to perfect for my needs"
4.5/5
What do you like best about Zanda (formerly Power Diary)?

I've always found Zanda to be simple to navigate and get my head around. On top of this their team are really proactive in their communication and very helpful in solving problems where they can. Their support team I dealt with was Australian-based, which made it really easy to get things figured out. It also integrates well with everything I need, and this was easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

There's no downsides to using Zanda that I've found, however as it has become more popular I think I have noticed some page load times slowing down just a little bit. It still runs fast though. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hello, thank you for such a fantastic review! We're so glad to hear that Zanda has been intuitive to use and that our support team has been helpful and easy to connect with. It’s great to know the integrations and setup have worked smoothly for your needs too.

We appreciate your feedback about page load times, and happy to let you know that we have recently introduced new system upgrades to keep things running even faster, especially as our community grows. Thanks again for sharing your experience—we’re so happy to be supporting your practice! Warm regards, Irina

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Easy to use and great support"
4.5/5
What do you like best about Zanda (formerly Power Diary)?

Easy to use and great support features. I appreciate the detailed knowledge base and the quick responses from support team Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

Some features I need for my field like the ability to put multiple appointment on one invoice and more specific note formatting features are not yet available.

Also not sure if it's my device (Android tablet) or not but sometimes notes I've written are deleted even after saving Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi there, thank you so much for sharing your experience. We're delighted to hear that Zanda feels easy to use and that both our support team and knowledge base have been helpful — that means a lot to us.

We also appreciate your feedback about the features you feel aren't working as you'd expect. Currently, we recommend using our Statements feature which allows to include multiple individual invoices linked to individual appointments in one document with a total amount owing. We'd also love to hear more about the additional note formatting options you'd like to have, please let us know your preferences via your Zanda account Help menu > Ideas Board, where our product team will review your request.

Regarding the notes issue on your Android tablet — that definitely shouldn’t be happening, and we want to make sure you feel confident your notes are safe. If you haven’t already, please reach out to our support team with your device details and what you were doing when it happened, and we’ll investigate right away to ensure everything runs smoothly for you.

Thank you again for being part of the Zanda community, we’re thrilled to support your practice and we’re excited to keep evolving the platform with you. Warm regards, Irina

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Wonderful Platform!"
4.5/5
What do you like best about Zanda (formerly Power Diary)?

I love that I can see my entire schedule at a glance, it has a really user friendly interface and I can customise it to suit my needs. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

I have some clients who need reminders on the day of the actual appointment and I'm having to send those manually because I cant set up my automatic ones to be day of. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi there, thank you so much for your review! We’re delighted to hear that Zanda helps you manage your schedule with ease and that you enjoy the flexibility of adjusting it to your needs.

We also appreciate your feedback about same-day reminders — that’s a great suggestion. Our team is always looking for ways to make automations even more helpful, and we’ve shared your input with our product team for consideration in future updates.

We’re so glad Zanda helps you save time and focus on what you do best. Thanks again for being part of the Zanda community! Warm regards, Irina

Yamin J.
YJ
Yamin J.
Personal Trainer
Small-Business (50 or fewer emp.)
"Perfect for Personal Trainers looking for scheduling, invoicing and keeping notes."
5/5
What do you like best about Zanda (formerly Power Diary)?

I've tried and searched for many different personal training admin solutions and I'm happy to finally be using Zanda. Many of the others have the drawback of trying to be an all-in-one solution by bundling in tools such as exercise programming and nutrition. This results in higher prices whilst not providing the best in class for those specific tools.

Zanda has worked well and was a seamless transfer from the old system. It was customisable enough that there is a work around when I needed to do something specific due to a client's requirement. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

This is not the tool for Personal Trainers looking for nutrition and exercise programming but it is perfect if you are just after scheduling (including SMS reminders), invoicing, and client's notes. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Yamin, Thank you so much for your thoughtful review! We're thrilled to hear that Zanda has been a great fit for your personal training business, especially when it comes to scheduling, invoicing, and managing client notes. It’s also fantastic to hear that your transition to Zanda was smooth and that you’ve been able to customise things to suit your clients’ unique needs. That kind of flexibility is exactly what we aim to provide.

We appreciate your note about exercise programming and nutrition tools. Zanda integrates with Physitrack for the purposes of exercise programming, and we offer a number of notes and forms templates to support nutrition professionals. We hope that these resources will add more benefits to using Zanda.

Thanks again for being part of the Zanda community—we’re excited to keep supporting your success! - Warm regards, Irina

VS
Vanya S.
Remedial Massage Therapist
Small-Business (50 or fewer emp.)
"Everything in one place!"
5/5
What do you like best about Zanda (formerly Power Diary)?

Everything I need to run my business in one place making it easy to access client files, store information, run reports and keep on top of my accounting, wherever and whenever I need to. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

I find it difficult to upload templates that I need to forward to my clients electronically. Also Power Diary keeps disconnecting from my Google diary, so my appointments don't update in my personal calendar. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Vanya,

Thank you for sharing your feedback — we’re delighted to hear Zanda helps you keep everything in one place, making it easy to manage your business from anywhere.

We’ve recently improved our Google Calendar integration so it stays seamlessly connected, and our friendly support team is always happy to help with uploading and sending forms to your clients. Just reach out via the Help menu in your account, and we’ll make sure you’re up and running smoothly.

We truly appreciate your input and will keep working to make Zanda even more effortless for you and your clients. Warm regards, Irina

Jamie V.
JV
Jamie V.
ADHD Life Coach/Clinical Hypnotherapist
Small-Business (50 or fewer emp.)
"Effective Software, Easy To Use, & Great Customer Service"
5/5
What do you like best about Zanda (formerly Power Diary)?

Makes it easier and faster to book in clients.

Gives a better customer experience, looking more professional.

Easier to keep track of everything as each client has an account, which you can use for SMS/email reminders, booking in, payments, templates to save time etc.

I love the staff at Zanda - super patient and friendly and always on hand to help. They reply by email normally within 24 hours, sometimes 48, and if you get stuck, book in a Zoom call to discuss. They are friendly, helpful and generous with their time and expertise.

I don't consider myself "techie" but I have been able to figure this out with their help and actually I'd say the software is pretty intuitive. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

I'm not sure it can get much better but I haven't used other similar software to be honest, so hard to compare. But I can say my first experience using this kind of software, has been an overwhelmingly positive experience, and not looking back!

I did let Zanda team known that I think the video software ought to be Zoom as it's so much better than what they were using for me as a clinician, and guess what - Zoom is now integrated. They listened to customer feedback and delivered! I cancelled my Zoom subscription saving some money too.

The only thing I don't like is the SMS costs. I seem to spend quite a lot, making the overall cost much more than I would like, so have started using my phone more often now to save that cost, but then again if you want to or can afford that within your business, go for it, it does make it easier and faster, and again - keeps everything "all in one place" and connected to the client's account, which is more convenient and professional. Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Jamie, thank you so much for taking the time to share your thoughts! We're thrilled to hear that you find Power Diary intuitive, simple to use, and powerful, especially given your preference for straightforward software. It's wonderful to know that our resources and fast customer care have made your experience even smoother, and we're delighted to hear that our service has helped make your practice more efficient and professional.

Your feedback on potential improvements is invaluable. We’re always looking to enhance our platform and appreciate your suggestions for more Telehealth functionality or a Zoom integration. We’ll definitely take this into consideration as we continue to develop Power Diary.

Thank you again for your kind words and for highlighting the security features. We're committed to maintaining the highest standards, and your satisfaction is our top priority.

If you need any further assistance or have more suggestions, feel free to reach out at support@powerdiary.com

Thanks again! - Irina

JE
Juliet E.
Physiotherapist
Small-Business (50 or fewer emp.)
"User friendly"
4/5
What do you like best about Zanda (formerly Power Diary)?

I feel that Zanda has less outages than PD. Easy to see your diary in a week view. Many options for status of client. Easy to fill in notes. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

No app and difficilt to do some things on a mobile device Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Juliet, Thank you for your thoughtful review!

We’re glad to hear that you’re finding Zanda reliable and easy to use, especially when managing your diary, client statuses, and notes all in one place. It’s great to know the week view and streamlined note-taking are helping your day run more smoothly.

We also appreciate your feedback about mobile use. While Zanda is fully mobile-friendly through your browser, we understand that having a dedicated app would make things even more convenient, and it’s something our team continues to explore for the future. Thanks for being part of the Zanda community and sharing your experience! Regards, Irina

Peter F.
PF
Peter F.
Counsellor/Owner
Small-Business (50 or fewer emp.)
"Best that I've seen on the market"
4.5/5
What do you like best about Zanda (formerly Power Diary)?

I like the fact that Zanda supports every aspect of my business: appointments, invoices, video calls, client booking portal etc. It has reduced my admin hours and has reduced my time on appointment bookings as people can book their own time slots. The introduction of AI has also made a significant difference when it comes to writing client notes. I'm looking forward to future updates that will also write reports and emails. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

Though Zanda is now working on it, customer communication hasn't always been the best. Having said that, they are very good at responding to emails and Facebook messages Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Peter, thank you so much for your kind words and thoughtful review! We're happy to hear that Zanda has become such an important part of your business. It’s great to know that our platform has saved you time and reduced your admin workload—this is exactly the kind of impact we strive to have for our users. We also appreciate your feedback regarding customer communication. Providing excellent support is always a priority to us.

If you ever have any further suggestions or need assistance, we’re here to help! Thanks again! - Irina S.

Sharan B.
SB
Sharan B.
Development Manager
Mental Health Care
Small-Business (50 or fewer emp.)
"Absolute game-changer"
5/5
What do you like best about Zanda (formerly Power Diary)?

Zanda empowers counsellors with autonomy, improves client access and engagement, reduces admin time, and creates a smoother referral process. The waitlist feature and online resources enhance efficiency, helping us match clients faster and provide a more responsive, joined-up service. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

Nothing to dislike when The system is simple to use, improves communication, and ultimately strengthens the flow and responsiveness of our service Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Sharan, Thank you so much for this incredibly thoughtful and comprehensive review! We're delighted to hear how Zanda is supporting your team and helping you deliver a more efficient, client-centred service. It's wonderful to know that features like the Client Portal, waitlist, and Practice Manual are making a real difference in your day-to-day operations—saving time, reducing errors, and strengthening both client engagement and team collaboration. We’re truly grateful for your feedback and proud to be part of your journey in providing accessible, responsive care.

Warm regards, Irina

LH
Lauren H.
"All-In-One Solution with Seamless Setup"
5/5
What do you like best about Zanda (formerly Power Diary)?

I absolutely appreciate Zanda for its seamless all-in-one integration, which allows me to manage notes, communications, and client records effortlessly in my private practice. The setup process was incredibly straightforward, paired with a pleasant interface that enhances my work experience. It's simply the best system for our needs. Review collected by and hosted on G2.com.

What do you dislike about Zanda (formerly Power Diary)?

Nothing Review collected by and hosted on G2.com.

Response from Irina Shvetsova of Zanda (formerly Power Diary)

Hi Lauren, thank you so much for your wonderful feedback!

We’re delighted to hear that Zanda helps you manage your notes, communications, and client records so smoothly. It’s great to know the setup process and interface made things easy and enjoyable for you — that’s exactly the experience we strive to deliver.

We truly appreciate you taking the time to share your positive experience and for trusting Zanda to support your practice! Thanks again! - Irina.