YourCX is a highly effective survey tool with a mature feature set. It offers extensive customization, allowing each question to be tailored precisely to deliver concise and relevant choices to respondents. The platform's branching logic enables users to bypass unnecessary sections based on their answers, streamlining the overall experience and improving survey completion rates. Additionally, YourCX provides essential options for validating participant responses through various methods, such as codes or email verification, which is crucial for our specific requirements.
We've found YourCX indispensable for quickly deploying feedback surveys and comprehensive questionnaires. Once familiarized with its capabilities, there are numerous ways to leverage its features effectively. Although we've needed customer support only a few times, the experience has consistently been exceptional. Support not only resolved our issues promptly but also clearly explained how to prevent similar problems from occurring in the future.
They also implement new functionalities, that would help us, very fast - even the same day! Review collected by and hosted on G2.com.
While YourCX might seem complex at first glance, because of plenty of options and modules, the standout feature is their exceptional customer service. The Support Hub and Customer Service team have consistently provided outstanding assistance whenever needed. They are always available, highly knowledgeable, and proactive offering practical ideas to reach research goal. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
