YayPay Reviews & Product Details

YayPay Overview

What is YayPay?

We make collecting money fast, easy, and highly predictable. YayPay is a cloud-based, predictive accounts receivable automation solution that leverages data and automatic payment communications to accelerate collections. YayPay integrates with multiple accounting, billing, and CRM applications for a complete look into the collections process to help organizations better predict cash flow and increase revenue.

YayPay Details
Website
Discussions
YayPay Community
Languages Supported
English
Product Description

YayPay is a cloud-based, predictive accounts receivable automation solution that leverages data and automatic payment communications to accelerate collections. YayPay’s CRM platform for Accounts Receivable streamlines the collection of cash, aligns disputes and communications across teams, and improves productivity in finance and AR teams. YayPay integrates with multiple accounting, billing, and CRM applications for a complete look into the collections process to help organizations better predict cash flow and increase revenue.


Seller Details
Seller
YayPay Inc
Company Website
Year Founded
2015
HQ Location
New York, NY
Twitter
@goyaypay
1,051 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®

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YayPay Reviews

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Ease of use and multi functionality, perfect so far! I really like how everything is in one area and it's a seamless transition to the many pages within YayPay. The dashboard is amazing in that I can see everything at a glance if needed. I went to a meeting one day and instead of having to print a page, simply cast the Dashboard to the screen within the conference room. As I said, the ease of use is truly helpful. Review collected by and hosted on G2.com.

What do you dislike?

Occasionally, it may load slower than usual but that could be an internal issue. I would also like the ability to add more office personnel to YayPay and or additional report identifiers at some point. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If your'e looking for straightforward, organized software, I highly recommend YayPay. From the "to do" list, to synchronization with quick books, this is easily one of the best web based apps I have ever used. The aging report is very detailed, the dashboard helps me illustrate how we are doing to upper management. It even has tutorials in case you have spare time on your hands to learn more about the software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We now have the ability to keep track of accounts and correspondence much easier. Having everything from call logs to date stamping is important in our line of work. Review collected by and hosted on G2.com.

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UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

YayPay is very easy to use and has a credit card add-on product that meets our current business needs Review collected by and hosted on G2.com.

What do you dislike?

Reporting can be further developed to generate aging reports that distributed to individuals on a given basis. YayPay should also further develop the collections module to include exact invoice numbers of applied payments when sending remittance advice to clients. Moreover, DSO is not calculated on the home page. Payments are taken from the current month; there should be an "as of date" option to exclude certain payments that fall outside the DSO calculation dates. I have opened tickets for these 3 items before and was told it would be logged in for a potential future development. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

No problems per se, but the above solutions would help out many other businesses I'm sure. Benefits include lowering our DSO and having automated collection notices sent out without an AR rep. Review collected by and hosted on G2.com.

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AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Works in secret behind your normal AR team.

Clear statements and invoice retrieval means the clients have less excuse to pay. Review collected by and hosted on G2.com.

What do you dislike?

The dashboard needs a little work to really excel. However I am aware of the developments happening that should resolve most of them. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Accelerates payments by professionally reminding your clients to pay.

Provides the client with easy access to invoices in case they have not received them.

Regular statement reminders keeps your overall DSO down. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

To be up front, we were one of YayPay's first few clients to utilize the product within NetSuite. With all new platforms, there are shortcomings however - the team at YayPay was responsive with any issues we encountered and offered understanding when we raised concerns or identified where technology was lacking. It is rare in the software/technology business unit to find engineers who listen to the consumer/user and actually admit that they are still learning as they go along. I respect this tremendously being in NetSuite for almost 20 years and also part of IT for at least 15 of those years. Review collected by and hosted on G2.com.

What do you dislike?

With all new companies, turnover is inevitable and with that turnover accounts get redistributed and the historical knowledge is then lost. Having worked closely with our account manager and the technology team on the setup within NetSuite, it was disappointing to lose that level of recognition when our account manager left. Now it truly feels like you get entered in to a queue and handled as just another ticket. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If implementing with NetSuite, prepare for some unknowns along the way. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My company is still young, and with their standup and implementation of NetSuite there were no collection tools added to the suite initially. YayPay has empowered our collectors to better manage their accounts and show an up to date view of where they are at for any given timeframe, all the while reducing the manual administrative tasks of sending reminders out to customers. We can actually report a DSO, where before it needed to be calculated, and parties in our remote offices overseas can see the same data we can real time. It truly has broken the wall between collections and upper management. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The interface is simple to use and the client communication through the tool is helpful. Review collected by and hosted on G2.com.

What do you dislike?

The tool should have a reporting module. The tool should have an ability to make mass changes, such as designate many clients to a new AR person. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Managing large AR balances over dozens or as in our case hundreds of customers, you need a tool that gives you more than the balance. You need actionable information all in one place to move that AR to become cash. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The Company issues invoices and processes client collections through our home made CRM. That CRM does not have the interface or workflow to manage the day to day AR collection process. Even our accounting tool does not provide the insight and workflow anywhere near YayPay's level. This insight allows me to work with different personnel in different departments helping them understand the AR issues at a client level. YayPay facilitates coordination on all collection activities and that has lead to much better collections. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I like the functionality of the workflows, the mass assignment and emailing. Our ability to enable customer to pay with Yaypay and see their customer statement Review collected by and hosted on G2.com.

What do you dislike?

Some scripting issues that make it so we can use CSV uploads in Netsuite so it wont pull over the right invoice template. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a good service now that they are making more enhancements to they system. I am enjoying the updated to the workflows and inbox. User security roles are very nice as well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We were solving the problem of reaching mass customer to pay their invoice, realized an increased amount of customer responses. Review collected by and hosted on G2.com.

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EI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Our finance team was able to self-implement, with limited help needed from technical folks. YayPay was very responsive to needs and customizations that we needed that were then fed into the product. Review collected by and hosted on G2.com.

What do you dislike?

Would like more integrations to our other systems, some of this is on us. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automating the experience of collections for our customers. We've achieved consistency and more predictable results whilst reducing the amount of labor required to get the job done. Review collected by and hosted on G2.com.

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

customer visibility is great, and we love that it can manage so much data Review collected by and hosted on G2.com.

What do you dislike?

emails could still use work. also dislike the way it takes a snapshot of NetSuite invoices rather than syncing directly (in case the invoice changes) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

it's great for automation, but the emails do look automated which discourages customers from responding directly to AR. try to personalize the emails as much as possible. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

faster follow ups which result in faster collections Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I appreciate how easy it is to view all clients and their current outstanding bills Review collected by and hosted on G2.com.

What do you dislike?

I dislike that it can be difficult to sort for specific customers on the lefthand side view Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am working to reduce outstanding bills with my clients and make sure that all billing contact information is updated. Review collected by and hosted on G2.com.

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A/R Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Easy steps to print invoices and obtain statements. Review collected by and hosted on G2.com.

What do you dislike?

Credit memos are not available and statement do not reflect if a credit memo was issued. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking for a quick way to send out collection notices, Yay Pay is the answer. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automated collection emails. Automatically sending statements at month end helps to collect on open balances. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I love how user friendly Yaypay is not only for me as the A/R analyst, but for our clients. They are able to review open and closed invoices while also being able to reference payments and download invoice copies. Review collected by and hosted on G2.com.

What do you dislike?

I don't like that there isn't an option for our clients to download their statements in Excel format. We get a lot of emails about that and have to end up going in and manually pulling for the client. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're a small company, this is a life saver! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Reaching all clients on a consistent basis. Review collected by and hosted on G2.com.

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AA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Workflow Flexibility, and easy to connect/integrate with netsuite. Review collected by and hosted on G2.com.

What do you dislike?

Sync errors, there's no log of sync errors Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy to onboard internal team members and get them up to speed. Drives visibility of a customer's payment history and current standing across the company Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The user interface is extremely easy to navigate and maintain month to month. We're able to easily tweak the email templates we've created from month to month, or if any information has changed. I'm able to see my aging, run reports, send invoices and contact clients on one screen which is extremely helpful to not have to jump between screens and systems. Review collected by and hosted on G2.com.

What do you dislike?

The biggest issue that I run into with YayPay is it is extremely slow at times. When downloading or uploading the sales mapping it will often time out or sit not doing anything leaving you to wonder if anything happened or is happening at all. We've also found that getting in touch with support can take some time and once our account manager left the organization we were not assigned a new one to work with. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would absolutely recommend using YayPay, but only with a good deal of assistance with implementation from their team to correctly configure. Without a dedicated account manager you are left to sink or swim with support not being readily available or knowledgable about your organization and how you use the product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Since implementing YayPay we've lowered our debt that we've been forced to write-off as uncollectible to less than 1%. YayPay has helped to change our client's perspective on delinquency and lowered the overall amount of historically delinquent payers. YayPay has also been extremely beneficial for our account management team to allow them full insight into a clients status before scheduled meetings or phone calls. This has helped them to speak to the full scope of the client's account. Review collected by and hosted on G2.com.

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AR Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

YayPay has a very user friendly interface and setup of the workflow is relatively painless. Review collected by and hosted on G2.com.

What do you dislike?

The integrations with the YayPay need more variety or partners that are more willing to work with the end user. We are having difficulty partnering with any of them due to their terms and their unwillingness to negotiate. Also, if possible to create more robust reporting or data that can be used to maybe better our processes. The biggest peeve however is the relationship partners that are integrated and would hopefully like more options in the future or at least work with us and possibly request YayPay to integrate. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

YayPay is a user friendly system and the organization has done a great job in listening to customer concerns and try to implement suggestions as part of their roadmap. However, they were very hand's on and following up with us the initial year and I'm not sure what happened to their Account Manager team but seems they are going a different route and are now using a different team to handle our account which has been a great disappointment. Understanding the business is scaling but to simply just make us feel cast aside is definitely not a good look and had us evaluating the partnership going forward. We did renew but again, the relationship will be scrutinize going forward. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

At the moment, YayPay is only used for automated dunning application. Automation is a great benefit and minimizes human error and it's the immediate realized Review collected by and hosted on G2.com.

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Sr. Payroll Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I love that I can edit what I want to see when pulling my collections report, the best part is being able to see clearly who is late, what they're missing, who needs a phone call or email. Being able to easily leave notes on customers accounts has made finding their collection status as well. Once exported to excel you're able to format the cells how you want to see them, collections 1-30, 30-60 etc all broken down and easier to see instead of just manually having to track all of the information. Also, being able to edit a contact has been a great option, sometimes customers dont give the correct information or a 1800 number - but you can go ahead and make additions to their profile while viewing their collections quite easily by clicking the little pencil. I should also mention that I was given access, and no training - and guess what - I didnt even need the training, this application is so easy to use any person with a collections or accounting background should have no problem picking it up. Review collected by and hosted on G2.com.

What do you dislike?

The only thing I found an error with was when I was trying to view the column where it was last "touched" and it wouldnt populate into excel - there are still a few bugs but nothing that makes the system unusable. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Collections, it was so much easier to see right there in a better cleaner format as to who is late, how late, have they been contacted, if so how were they contacted, do they need to be contacted etc. Review collected by and hosted on G2.com.

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The new 2020 updates allow you to get a full Aging on the Master client page. The ability to put in a main note on the first screen allows one to see the particulars of an account with out going through pages and pages of notes. Review collected by and hosted on G2.com.

What do you dislike?

The preset reminder letters still do not reflect of an invoice has been disputed. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use it. you wont be sorry. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving the lag time with non communication with our clients. The in opened email feature is priceless. Once we are notified (after email remains unopened for more than two days) we can contact the client to verify if the contact still works there or if someone new has been assigned. Review collected by and hosted on G2.com.

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IA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It's an attractive dashboard with a lot of good features. Review collected by and hosted on G2.com.

What do you dislike?

There is no connector to Oracle which has made the implementation process incredibly painful. We have been in the implementation process for over 9 months with no end in site. The issues we have are mostly with reliability. We wrote the code to provide the data files but they do not seem to load regularly for no apparent reason causing the balances to be off. We have asked to speak to other YayPay customers that are on the same ERP but were told there aren't any.

- Support has been good at times and painfully slow at other times.

- We had to provide an FTP site for YayPay. This is a first as usually companies provide the FTP site.

- Customers we send statements through YayPay to don't have to login, which is a security issue as that link can be sent to anyone. With sensitive pricing information on the invoices this is not ideal. I think they are coming up with a solution to this but its not active yet.

-YayPay does not keep an archive of data loaded from the FTP. This would be fine if the system was reliable enough to not need that file at a later time. Since it is not reliable for us we had to create our own archive which is not ideal. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I'm sure this a very good system for any ERP that they have a connector for. It just doesn't seem like it's made for, or a good fit for an ERP like Oracle. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Its meant to streamline our collections and have customers have more access to their open invoices and balances. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The UI is nice and it makes the data very easy to review and look at all the aging buckets. Yaypay is able to predict the time period it usually takes a customer to pay - this information is helpful as an AR analyst because if a customer typically pays by 70 days, we would know near the 65th day or so that we can expect to receive payment in the next couple days or so. In addition, the customer service we have received has been very attentive and prompt - always a plus! Review collected by and hosted on G2.com.

What do you dislike?

I think that it would be useful if the reporting available was a little more high level. You are able to create aging reports filtered by AR Specialist or by the aging bucket, however we like to view the trend of the AR collections over time from week to week and this was not a report that was available to us. Another improvement area could be the credit card interface, while it does serve its purpose of allowing customers to pay via CC, our processes require a lot more capabilities than the interface has. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Compare different vendors and go with the vendor that offers the best solution to your business. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

-Collection efforts are so much easier

-Can set reminders to ping a client if they have a broken promise to pay

-Yaypay has allowed us to be more strategic about our collection efforts

-We are able to send out statements and attach all outstanding invoices to emails (prior to Yaypay we would have to save each invoice from our accounting system)

-Has helped our team become more efficient Review collected by and hosted on G2.com.

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UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I really enjoy being able to work with Greg on developing features that can benefit our collectors here at LMI. Our weekly meetings have allowed us to develop a relationship and describe our difficulties. Greg has done a great job moving forward with the implementation of our specific needs. Although we wish that development could move quicker, we are certainly feeling heard as a customer. Review collected by and hosted on G2.com.

What do you dislike?

I think there is room for improvement with the product, I think our specific needs are being address, but currently we see potential for a lot of enhancements. Overall performance and speed could definitely see some progress. YayPay Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

An overall user friendly experience although could see some improvements to make our jobs more efficient. We really hope to see the development of specific features that would allow for a really streamlined process. YayPay can have a strong impact on my work, and I hope to see it at its full potential sometime soon. Review collected by and hosted on G2.com.

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Independent Consultant / Business Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The interface is user-friendly and learning curve light. There are predictive / AI components which are very helpful such as predicting late payment trends. The collection workflows offer plenty of flexibility. The multi-instance is another advantage for companies with subsidiaries. Review collected by and hosted on G2.com.

What do you dislike?

The integration with Sage 100 is CSV integration only which required us to setup a FTP server and map the data on our end.

However, we were able to work this out and the support was extremely responsive and helpful. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you have an FTP server if integrating with Sage 100 Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Yaypay cuts down the time it takes to collect and keeps our customers informed. Email traffic is reduced by 50%.

It empowers our entire company to see what balances are due and allows employees to manage more with less. My client has saved from having to hire more staff to manage the receivables of 5 subsidiary companies. It reduces time and costs collecting payments and I expect will speed up time Days Sales Outstanding metrics. It is able to send the original signature copies we have to our customers. Review collected by and hosted on G2.com.

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Director, Order To Cash
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The best thing about Yaypay is you can "set it and forget it". We established our collection workflows, turned them on and watched our receivables improve significantly. The fact that all of our customers, globally are on a standardized collections strategy has helped align us regionally and set expectations across the company on the importance of timely collections. Review collected by and hosted on G2.com.

What do you dislike?

We've had some adoption issues with our collectors because they want to be able to apply one note across multiple invoices and feel that having to tag each invoice individually is inefficient. We've also had some issues where we have multiple currencies under on subsidiary (this is more our problem but Yaypay did not have the flexibility to resolve it). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We seen a massive increase in the payment time from our customers. Just having a system automate reminders, allows our collectors to focus on true issues and value add work versus spending all day sending reminder emails. It's also helped from a reporting standpoint for all leaders to be able to see notes in the system in one place. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Workflows are great. It assists collectors with their day-to-day tasks. This allows for better visibility on collection efforts, staying on top of accounts and ensuring that adequate attention is given to delinquent accounts. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes their backend changes and we do not get communicated about the changes. This causes delays in uploads to the portal. Although, Yaypay has been very eager to hashout these issues, it continues to be a challenge keeping up with the backend changes without a headsup. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great product as long as you work with them to ensure things are going in the right direction. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automating collection process with integrated workflows and day to day collector workload management. Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like that Yaypay is constantly looking for ways to add features to make their product more useful to customers. Customer statements and portals are great! Review collected by and hosted on G2.com.

What do you dislike?

I do not like that you cannot remove a promise to pay once submitted. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

dunning notices are our primary use for YP at this time. I think that we need to be using the portal for our customers, but are pending implantation. Review collected by and hosted on G2.com.

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AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

YayPay continues to innovate and give our company a clear view of open A/R. We are able to effectively communicate with our clients regarding their past due invoices, and using the easy to customize workflows we can easily create dunning communications that are specific to a selected cohort of clients. Review collected by and hosted on G2.com.

What do you dislike?

We have had some issues in the past with uploading data to YayPay through a CSV, it can be a bit laggy and sometimes we have to make multiple attempts, but their team is generally quick to respond and assist if needed. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

YayPay can simplify and streamline your collections processes and get invoices paid faster. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have been able to customize our approach to collections using workflows assigned based on payment terms, sales rep, and payment history. Review collected by and hosted on G2.com.

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UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I appreciate the simplicity and usability of the tool. The search function helps to quickly locate past invoices. Review collected by and hosted on G2.com.

What do you dislike?

The biggest problem we have here is not all of our data is in the tool. This means that it's usually used as a backup resource to track down an invoice, but not always reliable (not an issue with YayPay). Hopefully we will get there soon to have everything in a centralized location so we can always find the invoice we need in YayPay. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to quickly search and find past and present customer invoices. It's saved time from having to contact our billing team by giving our team access to this resource. Review collected by and hosted on G2.com.

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