Yapsody Ticketing Reviews & Product Details

Yapsody Ticketing Overview

What is Yapsody Ticketing?

Yapsody is a powerful, simple to use online event ticketing and event registration system, delivering cutting-edge ticketing services to thousands of event presenter. Yapsody is the only live entertainment company focused on providing independent presenters and hospitality enterprises customized end-to-end solutions for leveraging concert entertainment. Through our unique proprietary products and services managed entirely in-house, Yapsody delivers unparalleled value, quality control, customer service, growth potential and competitive advantages in the market. This online ticketing system organizes the way of your communication with your ticket buyers. It helps in bringing the customer conversations from various modes like email, phone, and social media and it is easy to access globally. You can easily automate the routine support tasks to increase the efficiency to sell your event tickets online.

Yapsody Ticketing Details
Languages Supported
Arabic, Bulgarian, German, English, French, Hungarian, Italian, Japanese, Malay, Dutch, Romanian, Slovak, Spanish, Swedish, Turkish
Product Description

Yapsody is an event ticketing solution that allows event presenters and venues to create, publish and promote events.


Seller Details
Seller
Yapsody, Inc.
Company Website
Year Founded
2012
HQ Location
Los Angeles, CA
Twitter
@Yapsody
3,958 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®

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Yapsody Ticketing Reviews

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Chief Human Resources Officer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It has a very beautiful user interface that is easy to navigate and create events. It provides a custom Yapsody domain that creates authenticity as we mainly organize organizational events. We are able to put and customize event map to guide participants with ease. It is very easy to create ticket types for the event for flexibility in pricing and they contain all descriptions on site. Great enough it allows many payment options for tickets making us reach out to many people without the need to meet everyone. It also has several options to discount the tickets like promo codes and URL redirection. Review collected by and hosted on G2.com.

What do you dislike?

For the years we have been using Yapsody we haven't encountered any major problems except that we experience downtimes sometimes though not frequent. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Event management and ticket selling has never been easy without Yapsody. It simplifies all funds collections and associated accounting. Payments are easily made and it suits all kinds of events including seat booking. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We sell tickets online and people pay conveniently and securely from the comfort of wherever they are. Since we started using Yapsody we save a lot on paperwork and we reach a great number of people thereby attracting more people to our events. Reserving seats is even very simple and people are able to buy different kinds of tickets with their descriptions on website. Review collected by and hosted on G2.com.

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AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Full control of your money and the platform overall. Live sales and scanning with a USB on laptop at same time. Tech support is always available. Attractive pricing and statistics. Review collected by and hosted on G2.com.

What do you dislike?

Lack of personalization/intelligence on ticket type scanning. No upsell feature for merchandise/secondary/optional items. Offline use has not worked well in past on Android but has improved. Options to offer staff/FoC tickets and keep them hidden for the same performance not available. Statistics and reporting could be made easier and more visual. At first platform is confusing and takes time to work out through trial and error etc. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make a trial event first and play around. Check the scanning devices and that the reporting has the desired functionality. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

For our event it is sales early and up front. Money that we wouldn't otherwise get with or without us covering the fee. Customers buy early and can't attend, we still keep the income. Review collected by and hosted on G2.com.

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President
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Yapsody combines the best of two worlds very well: Price and Functionality. Not only can sell tickets the way that I want them, the pricing is the best on the market. What other companies sell as add-ons or enterprise-only features are standard with Yapsody. This tells me that Yapsody puts their customers first.

Many of the features we were looking for, like customized tickets and reserved seating, came at highly marked-up costs. We also couldn't get any recognition as a nonprofit.

Selling tickets was easy and checking them in at the event was quick and simple. We have received many comments from our guests that they really enjoyed our events and that the whole process was very professional. This was due in large part to Yapsody.

On several occasions, we approached Yapsody's customer support for help in how to accomplish a particular vision using Yapsody. Every time we spoke with someone, we were provided with quick and valuable responses. While we weren't able to do everything we wanted, when something was available, we were given very clear guidance on how to do it. Review collected by and hosted on G2.com.

What do you dislike?

We were limited on being able to have "add-ons" to tickets. We wanted to allow our event-goers to add a donation to their ticket purchase, but this was not directly available. We had to create a workaround with a non-reserved seat that could be added to the shopping cart. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Everyone at Yapsody is just top notch. Don't hesitate to contact them for questions. You will get a quick response and will be treated with the utmost respect. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We held a couple of movie fundraisers per year and needed a way to allow people to purchase tickets and have assigned seats. Most ticketing sites will charge a premium for reserved seating, but this is standard with Yapsody. This has helped us reduce the cost of putting on our event. They also provide us with a non-profit discount, further reducing the cost of being able to put on an event. Review collected by and hosted on G2.com.

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AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I love how easy it is to get started. It doesn't require a lot of set-up, and the interface and process are very simple and streamlined. For a small performance group like mine, it is great to have an option that is not overwhelming or isn't overkill with features I don't need. Review collected by and hosted on G2.com.

What do you dislike?

Of course the newly added service charge... I think it is a bit of an adjustment for those (like myself) who were previously using the free service. Also some limitations in design - would love to have more control over that. There are some restrictions with comps that I also wish were easier to nagivate. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to take care of ticketing in an easy way. Easy, quick printout of box office list. Perfect for a small company. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Customer service is very responsive, easy to set up, easy to share link. Cost is the best we have found. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the ticketing configuration (seating) is difficult if we have a unique set up, but this is rare. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Well worth it! The cost value is the best we have found for nonprofits Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Cost-wise, Yapsody is the best for what you get. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Yaposdy is 501C3 friendly and provides organizations that host lots of different events a single consistent platform to sell tickets. Review collected by and hosted on G2.com.

What do you dislike?

Nothing. We have not run into any issues or tried to accomplish something we were not able to. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are mainly selling tickets for general admission fundraisers or for raffles. Tapping into the digital world of ticket sales, for even a small organization like ours, has allowed us to sell more which obviously means we are bringing in more. Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Yapsody has a strong back-end user interface that was highly customizable to our specific needs. Review collected by and hosted on G2.com.

What do you dislike?

Honestly, yapsody ticketing was overall very pleasant and easy to work with. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use their in-house tech support if you have any questions! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed a flexible, fast, low-cost ticketing solution. Review collected by and hosted on G2.com.

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AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

ability to reserve/hold seats

ability to add logos to our site Review collected by and hosted on G2.com.

What do you dislike?

we could not find a way to offer a discounted ticket price to those who wanted to added 2 performances Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

allowed us to track ticket sales by day and type of ticket sold (student vs regular) Review collected by and hosted on G2.com.

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AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Powerful backend, low costs per ticket sale. Review collected by and hosted on G2.com.

What do you dislike?

Back end is quite powerful but can be difficult or confusing to use sometimes. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Yapsody ticketing has been a real help in my work as an independent musician Review collected by and hosted on G2.com.

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Senior accounts clerk
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

useful

affordable

simple

quick

user friendly Review collected by and hosted on G2.com.

What do you dislike?

not current two-way interfaced into our PMS system, but we have spoken to them and they are looking to add very soon Review collected by and hosted on G2.com.

Recommendations to others considering the product:

‘’We have used Yapsody’s online ticketing system for a number of years as a very useful and affordable addition to our online tools. It is simple and quick for us to create events and equally simple for customers to book tickets at a time to suit them, either day or night. ’’ Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

online ticketing Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is very easy to set up and easy to use and it's free of charge for general admission events we make a dollar and a half per ticket profit as a convenience fee and still are much lower than all of the competitors Review collected by and hosted on G2.com.

What do you dislike?

The most difficult problem is there is no telephone support everything is email or chat over the internet that's what we dislike the most but it's well worth it compared to the fees that other companies charge Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's wonderful software our only drawback is that it doesn't have a map where the people go to for the show Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Yapsody puts us right up to date with all the latest venues and Technology plus we're making money with the platform Review collected by and hosted on G2.com.

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UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The best thing about it is the virtual box office integration and seat reservation Review collected by and hosted on G2.com.

What do you dislike?

signing in using multiple weblinks. Separate log in for Presenter, Ticket buyers and Event promoters. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's worth giving it a try and highly recommended. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With integration of social media for straight marketing and promotion and seamless payment report which happens to be in beta now, i think Review collected by and hosted on G2.com.

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