Last updated: Nov 04, 2026
Clear instructions and forms, reasonable pricing, good site\ ticket customization. Review collected by and hosted on G2.com.
Wepay sucks, but that has nothing to do with Yapsody. Review collected by and hosted on G2.com.
It has a very beautiful user interface that is easy to navigate and create events. It provides a custom Yapsody domain that creates authenticity as we mainly organize organizational events. We are able to put and customize event map to guide participants with ease. It is very easy to create ticket types for the event for flexibility in pricing and they contain all descriptions on site. Great enough it allows many payment options for tickets making us reach out to many people without the need to meet everyone. It also has several options to discount the tickets like promo codes and URL redirection. Review collected by and hosted on G2.com.
For the years we have been using Yapsody we haven't encountered any major problems except that we experience downtimes sometimes though not frequent. Review collected by and hosted on G2.com.
Full control of your money and the platform overall. Live sales and scanning with a USB on laptop at same time. Tech support is always available. Attractive pricing and statistics. Review collected by and hosted on G2.com.
Lack of personalization/intelligence on ticket type scanning. No upsell feature for merchandise/secondary/optional items. Offline use has not worked well in past on Android but has improved. Options to offer staff/FoC tickets and keep them hidden for the same performance not available. Statistics and reporting could be made easier and more visual. At first platform is confusing and takes time to work out through trial and error etc. Review collected by and hosted on G2.com.
Yapsody combines the best of two worlds very well: Price and Functionality. Not only can sell tickets the way that I want them, the pricing is the best on the market. What other companies sell as add-ons or enterprise-only features are standard with Yapsody. This tells me that Yapsody puts their customers first.
Many of the features we were looking for, like customized tickets and reserved seating, came at highly marked-up costs. We also couldn't get any recognition as a nonprofit.
Selling tickets was easy and checking them in at the event was quick and simple. We have received many comments from our guests that they really enjoyed our events and that the whole process was very professional. This was due in large part to Yapsody.
On several occasions, we approached Yapsody's customer support for help in how to accomplish a particular vision using Yapsody. Every time we spoke with someone, we were provided with quick and valuable responses. While we weren't able to do everything we wanted, when something was available, we were given very clear guidance on how to do it. Review collected by and hosted on G2.com.
We were limited on being able to have "add-ons" to tickets. We wanted to allow our event-goers to add a donation to their ticket purchase, but this was not directly available. We had to create a workaround with a non-reserved seat that could be added to the shopping cart. Review collected by and hosted on G2.com.
I love how easy it is to get started. It doesn't require a lot of set-up, and the interface and process are very simple and streamlined. For a small performance group like mine, it is great to have an option that is not overwhelming or isn't overkill with features I don't need. Review collected by and hosted on G2.com.
Of course the newly added service charge... I think it is a bit of an adjustment for those (like myself) who were previously using the free service. Also some limitations in design - would love to have more control over that. There are some restrictions with comps that I also wish were easier to nagivate. Review collected by and hosted on G2.com.
Customer service is very responsive, easy to set up, easy to share link. Cost is the best we have found. Review collected by and hosted on G2.com.
Sometimes the ticketing configuration (seating) is difficult if we have a unique set up, but this is rare. Review collected by and hosted on G2.com.
Yaposdy is 501C3 friendly and provides organizations that host lots of different events a single consistent platform to sell tickets. Review collected by and hosted on G2.com.
Nothing. We have not run into any issues or tried to accomplish something we were not able to. Review collected by and hosted on G2.com.
Yapsody has a strong back-end user interface that was highly customizable to our specific needs. Review collected by and hosted on G2.com.
Honestly, yapsody ticketing was overall very pleasant and easy to work with. Review collected by and hosted on G2.com.
ability to reserve/hold seats ability to add logos to our site Review collected by and hosted on G2.com.
we could not find a way to offer a discounted ticket price to those who wanted to added 2 performances Review collected by and hosted on G2.com.
Powerful backend, low costs per ticket sale. Review collected by and hosted on G2.com.
Back end is quite powerful but can be difficult or confusing to use sometimes. Review collected by and hosted on G2.com.
Pricing provided by Yapsody Ticketing.
