WSO2 Identity Server Pricing Overview

Our experience with WSO2 Identity Server at PSG has been defined by its ease of setup and seamless integration with our group systems via OAuth and SAML, which significantly reduced implementation time. Operationally, the platform excels with its immediate API responses, developer-friendly logging, and comprehensive REST APIs that are crucial for our DevOps automation. A core component of its value is the robust suite of security features; its Multi-Factor Authentication (MFA) is central to our daily operations, securing access for both internal staff and external customers alike. This technical excellence is matched by WSO2's excellent customer support, and as an open-source solution, it offers unparalleled flexibility and a significantly lower total cost of ownership, making it a strategically sound asset for PSG's technology stack. Review collected by and hosted on G2.com.

While WSO2 Identity Server is a powerful platform, it is not without its challenges, particularly for teams managing large-scale deployments. Its deep extensibility, a key strength, also introduces a considerable learning curve, and teams may find the documentation difficult to navigate for highly specific or advanced customizations. As a robust, enterprise-grade Java application, it can be resource-intensive, demanding careful infrastructure planning and performance tuning. This complexity can also surface during major version migrations, which often require significant manual effort and meticulous planning to execute successfully, particularly in environments with heavy customization. Review collected by and hosted on G2.com.

WSO2 Identity Server stands out for its flexibility and open-source transparency. It's one of the few IAM solutions that give you full control over customization from fine-grained access policies to federated authentication workflows. The support for OAuth2, SAML, OpenID Connect, and SCIM is robust and well-documented, and the ability to extend the platform via custom handlers or scripts is a big win for developers.

Another major plus is the multi-tenancy feature, which is ideal for large organizations or service providers managing identity across business units or clients. Review collected by and hosted on G2.com.

The learning curve can be steep. While the documentation is detailed, it’s not always beginner-friendly. Getting up and running can require significant engineering effort, especially if you’re not familiar with IAM concepts. Also, the UI feels a bit dated and could benefit from a more modern and intuitive design, especially for non-technical users managing configurations. Review collected by and hosted on G2.com.