Workstream Reviews & Product Details

Workstream is the modern HR, payroll, and hiring platform built specifically for multi-location restaurants. Trusted by 46 of the top 50 restaurant brands, Workstream centralizes the entire employee lifecycle, from sourcing and onboarding to scheduling, payroll, benefits, and compliance, in one mobile-first and multi-lingual system. With Workstream, restaurants can grow with confidence, build repeatable systems, and reduce compliance risk while navigating complex wage rules, multi-location operations, and high-turnover hiring. From text-to-apply recruiting to ACA compliance and labor optimization, Workstream is designed to support restaurant operators and their teams at every stage of growth, accelerated by AI solutions that automate tasks and surface smarter insights. Workstream is headquartered in San Francisco, CA and serves more than 35,000+ locations across the U.S. and is backed by Founders Fund, CRV, GGV Capital, Basis Set, Coatue, and more.

Seller

Workstream

Discussions

Workstream Community

Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by

Desirene Neo

Used by BrightStar Care and 2 others

Beta

Pricing

Pricing provided by Workstream.

Essentials

$0.00

Per Year

View More Pricing Information

Rebekah R.

District Manager

Mid-Market (51-1000 emp.)

1/14/2021

"One Stop Place for Hiring"

4/5

What do you like best about Workstream?

I like that Workstream is a One stop place for both applicants and Businesses. Workstream can track the hiring process from start to finish and will pull applications from several platforms. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

I don't really have any complaints from Workstream. It seems more difficult to get higher level applications then entry level. Review collected by and hosted on G2.com.

Recommendations to others considering Workstream:

Take time in setting up the positions you are looking for and be specific as possible. This helps in finding the right person and the right fit. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

Workstream is helping us bring in applications that were not walking through the door. Covid-19 made a huge impact on hiring as well as the amount of applicants coming in person. This has allowed us to pull, interview remotely and begin hiring to fill our gaps and to build our bench during times that are very challenging. The system is easy to learn and navigate. Review collected by and hosted on G2.com.

Umar Z.

Business Development Associate

Small-Business (50 or fewer emp.)

8/16/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Find your candidate in no time!"

5/5

What do you like best about Workstream?

What I like best about this product is the services it provides to the user to find the best candidate for the job you offer. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

What I dislike most about it is the fake applications to sift through and make sure the people you contact are actually active and not wasting your time. Review collected by and hosted on G2.com.

Chris H.

CEO

Small-Business (50 or fewer emp.)

6/4/2020

"Workstream Saved My Business"

5/5

What do you like best about Workstream?

Too many features to choose one but if pressed I would say the organization of information. From applicant data, to communication all in one easy to use dashboard. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

There is nothing to dislike. The product is evolving and WS is very responsive to client feedback. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

Before I used WS I was faced with too much data in too many places. I had applicants from different sources and was trying to organize them in a folder in my email making follow up a nightmare. Now I can easily track and monitor applicant progress for almost 30 positions in 25 cities across the US. Review collected by and hosted on G2.com.

Alissa M.

Director Of Operations

Small-Business (50 or fewer emp.)

8/3/2020

"Quick and Efficient!"

5/5

What do you like best about Workstream?

Workstream has saved me time! All information is streamlined and communication with candidates is easy and efficient. I love that a candidate can apply in the afternoon and I can get an interview scheduled and confirmed for the next day with only a few clicks. Workstream has eliminated all the back and forth. Customer support team is helpful and available. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

I haven't discovered any downsides yet. So far I have had no complaints. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

I am often needing to hire 10-12 new people at a time for part time work. Before Workstream, I was spending hours and having trouble hitting my hiring targets. With Workstream, I am able to personalize my screening questions which helps screen potential hires without all the back and forth texts, phone calls and emails. I love how all contact information is in one spot. The platform makes it super easy to communicate with potential candidates. Workstream has SAVED me so much time! Review collected by and hosted on G2.com.

Andrew S.

CEO

Mid-Market (51-1000 emp.)

6/9/2020

"A big time (and money) savings for recruitment"

5/5

What do you like best about Workstream?

We like the ability to quickly post for new 1099 contractor positions in any city and have it live on job boards by the following day, if not the same day. This feature alone was a significant time savings for us and allowed us to shorten the number of hours a day spent recruiting. Workstream also rolls out new features every 60 days and seem to be responsive to adding things that would streamline recruitment further. Technical support was quick as well. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

Not much to dislike, although I wish I could set the calendars for each hiring manager myself instead of relying on them to do it, when building a new location and hiring process. As a feature, this would allow me to manage what each area supervisor was doing in terms of activity for recruitment. A report showing supervisor activity would be great, too. Oh, and being able to video interview candidates would be a good feature instead of third party software. That would make it so that we could be 100% remote hiring and not even need a supervisor to manage the process. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

We were put in Indeed jail for having too many listings for too many locations we operate, which was our biggest source of new referrals for us. With Workstream, we were able to continue to list on Indeed PLUS hit more than a dozen other boards to generate new hiring leads. The software has excellent reporting capabilities so we could determine what job boards brought the most leads to us. And, we didn't have to sponsor listings to get better placement or candidates, so the savings were immeasurable in terms of cost savings to our enterprise, Review collected by and hosted on G2.com.

Inna R.

Human Resources Manager

Automotive

Small-Business (50 or fewer emp.)

6/2/2020

"Revolutionary"

5/5

What do you like best about Workstream?

We loved how seamless and in one place everything was, it made the whole process a whole lot more simpler than keeping track of numbers and emails on our own. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

Our team has no complaints thus far - impeccable model and service. Review collected by and hosted on G2.com.

Michaela G.

Administrative Assistant

Small-Business (50 or fewer emp.)

6/23/2020

"Excellent way to track the flow of work through the office"

5/5

What do you like best about Workstream?

It allows employees to sign off on every step of the tax return process & makes it really easy to see where work is in the process and run reports on what stage everything is on. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

I dislike that it is not required to sign off of worksteps. As admin, I am constantly having to remind staff to sign off on their steps of work. Review collected by and hosted on G2.com.

Mariah L.

HR Generalist

Mid-Market (51-1000 emp.)

6/2/2020

"Workstream is the best!"

5/5

What do you like best about Workstream?

I love how easy the functionality is. I love that there is now formatting for the job postings. My Managers are able to log in and look at applicants easily and they enjoy using Workstream versus our old ATS. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

I can't say that I have a dislike. If I've ever had an issue or an idea of what would function better, it has been implemented which I appreciate as it shows Workstream values their clients. Review collected by and hosted on G2.com.

Heather H.

Mid-Market (51-1000 emp.)

6/4/2020

"We love Workstream!"

4.5/5

What do you like best about Workstream?

I am an HR Manager for a Manufacturing company. It is hard to find good skilled workers from just one site - people are everywhere. We love that Workstream publishes on several different sites. A lot of the sites are free, and we always have the option of paying if the position is important or needing to be filled immediately. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

Nothing - honestly, it's so user friendly. We've left and came right back! Nothing compared. Review collected by and hosted on G2.com.

Regan S.

Recruiter

Mid-Market (51-1000 emp.)

5/27/2020

"Ideal system for staffing or hiring managers"

5/5

What do you like best about Workstream?

The automation of the system has greatly reduced work load by having the applicants schedule themselves for all interviews. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

Very little to dislike and any specific issue that comes up they already have a solution or are very responsive in helping to resolve. Review collected by and hosted on G2.com.