G2 reviewers report that while both Paradox and Workstream have similar star ratings, Paradox's overall G2 Score is lower, indicating that users may have a more favorable view of Workstream's performance and reliability in the applicant tracking space.
Users say that Paradox excels in customer support, with feedback highlighting the team's responsiveness and helpfulness. One user noted, "The customer service that the Paradox team provides is great," which suggests a strong support system for users.
Reviewers mention that Workstream stands out for its automation features, particularly in onboarding and payroll processes. Users appreciate that new applicants are automatically contacted, making the hiring process more efficient and streamlined.
According to verified reviews, Paradox is praised for its time-saving capabilities, with users noting that the virtual recruiter Olivia significantly increases interview rates and reduces the time from application to offer, showcasing its effectiveness in candidate management.
G2 reviewers highlight that Workstream's digital onboarding process is a major advantage, with users describing it as "a dream" compared to traditional paper files. This ease of use is a key factor for HR professionals looking to simplify their workflows.
Users report that while both platforms offer strong features, Paradox has a slight edge in customization and integration capabilities, with one user stating that it saves them from manually filtering applicants, which can be a significant time-saver in the hiring process.
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