Workstream Reviews & Product Details

Workstream is the modern HR, payroll, and hiring platform built specifically for multi-location restaurants. Trusted by 46 of the top 50 restaurant brands, Workstream centralizes the entire employee lifecycle, from sourcing and onboarding to scheduling, payroll, benefits, and compliance, in one mobile-first and multi-lingual system. With Workstream, restaurants can grow with confidence, build repeatable systems, and reduce compliance risk while navigating complex wage rules, multi-location operations, and high-turnover hiring. From text-to-apply recruiting to ACA compliance and labor optimization, Workstream is designed to support restaurant operators and their teams at every stage of growth, accelerated by AI solutions that automate tasks and surface smarter insights. Workstream is headquartered in San Francisco, CA and serves more than 35,000+ locations across the U.S. and is backed by Founders Fund, CRV, GGV Capital, Basis Set, Coatue, and more.

Product Website

Seller

Workstream

Discussions

Workstream Community

Languages Supported

English, Spanish

Overview by

Desirene Neo

Pricing

Pricing provided by Workstream.

Essentials

$0.00

Per Year

View More Pricing Information

Workstream Integrations

(4)

Verified by Workstream

Workstream Media

Workstream Demo - Find and hire the right applicants—faster

Take the busy work out of hiring by automating the steps that consume  most of your time—and slow your candidates from applying.

Workstream Demo - Get first-day ready with digital onboarding

Collect all the paperwork you need to officially turn an applicant into a team member—without touching a sheet of paper.

Workstream Demo - Stay connected through streamlined communication

In today’s world, everyone’s inundated with messages. Cut through the noise with a smart blend of automation and personalization—without needing a separate platform.

Workstream Demo - Manage people, not HR tasks

Simplify operations so you can focus on providing a top-notch worker experience.

Workstream Demo - Know how your  workers really feel

Make collecting worker feedback easy and automatic so you can  keep workers engaged (and less likely to turnover!)

Workstream Demo - Use a painless payroll solution designed for hourly workers

Manage how you hire, onboard, and pay your hourly workers all in one place.

Interactive Demo

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Verified User in Food & Beverages

Enterprise (> 1000 emp.)

6/12/2024

"Workstream has been great for us to use in Hiring and Onboarding new employees!"

5/5

What do you like best about Workstream?

Having one spot to post job openings, hire and onboard employees is amazing. Workstream has made our job so much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

There is not anything I can think of right now that I dislike about Workstream. Review collected by and hosted on G2.com.

Verified User in Hospitality

Mid-Market (51-1000 emp.)

6/20/2024

"Efficient and Streamlined Scheduling and Onboarding"

4.5/5

What do you like best about Workstream?

Workstream allows me to quickly coordinate recruitment, interview scheduling, and onboarding paperwork across multiple divisions and companies of our large organization. A real time-saver! Review collected by and hosted on G2.com.

What do you dislike about Workstream?

There are a few small bugs in the onboarding software that, if resolved, would make their product even better. Hopefully this happens soon in a future update. Review collected by and hosted on G2.com.

Roshan P.

Owner/Manager

Mid-Market (51-1000 emp.)

6/20/2024

"Workstream has helped make the hiring process easier"

5/5

What do you like best about Workstream?

How easy its been to get employee info. Also enjoy how simple it is to post jobs Review collected by and hosted on G2.com.

What do you dislike about Workstream?

Provide some help on boosting jobs so that its no so expensive on employer side Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

6/12/2024

"Great support"

5/5

What do you like best about Workstream?

Great support for the company's ever evolving needs. They are always trying to get better and are very open to feedback. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

Communication on changes can sometimes be lagging Review collected by and hosted on G2.com.

Misty G.

Maintenance Coordinator

Mid-Market (51-1000 emp.)

11/16/2021

"Best way to hire..."

5/5

What do you like best about Workstream?

Workstream has made our company hiring issues disappear. Workstream created room to grow and gain knowledge of faster solutions to our hiring problems. To any of its competitors, there is just no match that has this simplified the way they do. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

Workstream has made hiring for our large company so much easier, and we have had such an increase in employment. I would not change one thing about this platform and its usage. Review collected by and hosted on G2.com.

Recommendations to others considering Workstream:

Workstream helps you to realize what you are lacking in this world of terrible employment records. We have turned our hiring around in the best possible direction. It has made hiring for 52 different and spread-out locations so much simplier. I could never have done this without the help of WorkStream. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

We have benefited as a company by using workstream. We went from the lowest employment we had ever seen in over ten years to gaining employment at a rapid pace. Workstream makes the hiring forms go so much faster, and you gain knowledge each time you use it. Review collected by and hosted on G2.com.

Alina Z.

Healthcare Recruiter

Mid-Market (51-1000 emp.)

10/29/2021

"Great to communicate with candidates!"

4.5/5

What do you like best about Workstream?

My favorite feature with Workstream is the possibility to customize the steps and questions of the recruiting and onboarding process, as well as the ease of sending texts and emails to candidates. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

In the search bar if you put a name and by mistake add a space afer the name you will not get any results. This happens often when you c/p paste names and I would say that's a bug, it should be fixed.

I would like to have an option to receive only some notifications for a certain position in a location and not others, it can be done but you have to understand the tool very well and set everything this way from the very begining. Review collected by and hosted on G2.com.

Javier P.

Mid-Market (51-1000 emp.)

6/2/2020

"Best applicant tracking system"

5/5

What do you like best about Workstream?

Applicants get connected via SMS right on their smartphone so they are engaged all the way through the process. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

I don't dislike anything so far. It’s great to have the support team tackle new suggestions when brought to their attention. Review collected by and hosted on G2.com.

Recommendations to others considering Workstream:

It is important to have an applicant tracking system that allows the company and applicant to be engaged immediately through the process and the ideal scenario in my opinion is right in their smartphones so it can be done in timely manner. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

Working on a better interface for super admin, It’s ideal for each site manager. Review collected by and hosted on G2.com.

Verified User in Package/Freight Delivery

Mid-Market (51-1000 emp.)

4/14/2021

"Great Ability to Customize Processes but Many Issues with Job Ads Not Showing Up On Indeed"

2/5

What do you like best about Workstream?

We have many steps within our hiring process and Workstream allows us the ability to customize the steps for the various locations. It's simple for both users and applicants to use. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

Horrible service from trying to resolve the issues with getting our various job ads to flow through to Indeed. We have 4 locations and only one is consistently working with ads showing up on Indeed. This is greatly impacting our hiring and makes me wish that I hadn't turned off our other ATS that we transitioned from. Workstream points at Indeed as the problem and Indeed points at Workstream as the problem so that nothing is getting resolved. Review collected by and hosted on G2.com.

Recommendations to others considering Workstream:

Have a good benchmark for what level of applicants you were anticipating to come in via the ATS recruiting boards. Stay on top of the ads to ensure that they are showing up on the Job Search boards in the way you expect your candidates to search for the ads, as well as the placement of where your ads hit in comparison to competing job ads. Set up templates for each of the stages so that it's easy to copy/paste. Remember to save if you edit an email and then go back in and save again if you are editing an SMS. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

1) Easier workflow of a complicated hiring process with multiple steps. 2) Better tracking of metrics for various steps within the hiring process. 3) Easier automated contact to relay repeated information to applicants minimizing recruiters' time on the phone. Review collected by and hosted on G2.com.

Rebekah R.

District Manager

Mid-Market (51-1000 emp.)

1/14/2021

"One Stop Place for Hiring"

4/5

What do you like best about Workstream?

I like that Workstream is a One stop place for both applicants and Businesses. Workstream can track the hiring process from start to finish and will pull applications from several platforms. Review collected by and hosted on G2.com.

What do you dislike about Workstream?

I don't really have any complaints from Workstream. It seems more difficult to get higher level applications then entry level. Review collected by and hosted on G2.com.

Recommendations to others considering Workstream:

Take time in setting up the positions you are looking for and be specific as possible. This helps in finding the right person and the right fit. Review collected by and hosted on G2.com.

What problems is Workstream solving and how is that benefiting you?

Workstream is helping us bring in applications that were not walking through the door. Covid-19 made a huge impact on hiring as well as the amount of applicants coming in person. This has allowed us to pull, interview remotely and begin hiring to fill our gaps and to build our bench during times that are very challenging. The system is easy to learn and navigate. Review collected by and hosted on G2.com.

Umar Z.

Business Development Associate

Small-Business (50 or fewer emp.)

8/16/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Find your candidate in no time!"

5/5

What do you like best about Workstream?

what i like best about this product is the services it provides to the user to find the best candidate for the job you offer Review collected by and hosted on G2.com.

What do you dislike about Workstream?

what i dislike most about it is the fake applications to sift through and make sure the people you contact are actually active and not wasting your time Review collected by and hosted on G2.com.