Workspot allows our IT department to be as hands-on or hands-off as we need to be when maintaining the VDI environment. The implementation process was well thought out and went smoothly. Performance of the VDI desktops exceeds that of the previous VDI environment we had on premise. Allowing Workspot to take care of the underlying VDI infrastructure has really helped our IT department focus on support end-users as opposed to supporting infrastructure. Review collected by and hosted on G2.com.
Hardware specifications of the VDI machines is limited to the pre-built vms offered by Azure. Some more advanced tasks like resizing the OS drive on an already deployed VM cannot be done using the Control Panel and must be done by the support staff. Review collected by and hosted on G2.com.
With a small IT Staff we were struggling to keep up with the demands of end users day to day tasks and managing our VDI environment. Workspot has taken the VDI load off our hands and has made it a simple process to spin up new users. This has allowed out department to focus more and provide better support without adding staff Review collected by and hosted on G2.com.
The migration with Azure and meraki vpn was a little difficult, but Workspot was great in assisting with the setup. Review collected by and hosted on G2.com.
We have a windows based application that was going to take an arm/leg to redevelop to support apple products. The Workspot application was the answer to this . It's easy for users to install and now I am able to provide my app to these users. Cannot tell you how excited my company is to have this product. Review collected by and hosted on G2.com.
I haven't experienced any dislikes. Getting great feedback from my clients and I am certain it will only be additional improvements. Review collected by and hosted on G2.com.
Workspot has streamlined out VDI structure, and taken all the work out of it. We are able to focus on business Review collected by and hosted on G2.com.
Have had very little issues, once setup we can move on to next project Review collected by and hosted on G2.com.
With all the prerequisites in Azure, we were able to get provisioned very quickly. The management page is very easy to use. They continue to make enhancements to the service. Review collected by and hosted on G2.com.
Even though it is a fixed cost, it is not cheap, especially for the fixed GPU models. The recommended Windows 10 build is an older 1809 (this however is due to Windows "issues"). Review collected by and hosted on G2.com.
We utilize Workspot for full Desktop systems on multiple occasions. The build and deployment of a gold image is simple and easy to set up. We've built them within the Workspot environment and uploaded a VHD file on separate occasions and both were easy to do. The console has nearly everything you need right at your fingertips. The computers are fast an powerful, all of our users had no problem transitioning from a performance perspective. The offerings of Nvidia powered graphics capable systems for CAD/Solid Modeling programs makes it a great pick for even the most power hungry programs.
The support by the Workspot technical teams is top notch. Always responsive, with a useful answer. Always ready to jump in and help. Never once did I feel like my questions were beneath them. Always happy to jump in and work together to resolve issues. Review collected by and hosted on G2.com.
Though the console has everything you need it could use some improvement in navigation. Occasionally I find myself hunting around for a particular item. The Active Directory connection can be a bit fiddly at first. But once it's syncing nicely there are no issues. Review collected by and hosted on G2.com.
End user ease of use, straight forward connection processes. Simplified backend management, there are not a lot of moving pieces to manage from Workspot control and the ones that are there are the ones used everyday. if you want to get into the weeds you can always jump over to your Azure subscription for further analysis and troubleshooting. Engineering support during setup and onboarding was great, didn't have to wait long to get answers to questions and solutions to problems. As a result on going support has been minimal but there when needed. Review collected by and hosted on G2.com.
When connection issues do arise, which hasn't been often, we have to rely on end user to upload logs and such to support. Would be nice if some of that information was uploaded automatically to control, when possible. Review collected by and hosted on G2.com.
Workspot's team of engineers are very knowledgeable and responsive. The connection broker is slick and provides a nice, simple UX. We already had cloud infrastructure in Azure, so setup was fairly painless and it allowed us to extend our existing Panzura file services out to the users running their VMs. Review collected by and hosted on G2.com.
In certain small edge cases, the connection client is not up to par with other offerings. For instance, connecting via a Chromebook. Running it on Windows is highly encouraged. The knowledge base they have could use some more content, both for admins and for end users Review collected by and hosted on G2.com.
A couple years ago we researched technology that would make it possible for our remote users/small upstart companies to access our global file share in Azure and work efficiently. We found that Workspot was the perfect solution. We needed two types of Virtual machines based on application use. Workspot provided high end GPU systems for our Cad users and power systems that worked perfectly for everyone else. The quick and attentive support that we received from Workspot from the initial setup through completion was another plus. This product works very well and as promised. We were so fortunate to have had this in place prior to the Pandemic. Workspot quickly reacted to our needs for additional systems during that time. We highly recommend this product! Review collected by and hosted on G2.com.
There is nothing that we found that we disliked. Review collected by and hosted on G2.com.
Workspot is extremely simple to administer and the the performance for the end user is consistently good, even rivaling a local LAN experience. Review collected by and hosted on G2.com.
There is a cost to standing up cloud services to help bring network file storage and Active Directory services to your Workspot instances Review collected by and hosted on G2.com.
The deployment process being quick straightforward, easy to use interface, and great customer support. Review collected by and hosted on G2.com.
The initial transition of a base image from on-prem to Workspot. Wanting a little more control and access to image creation aspects. Review collected by and hosted on G2.com.
It was challenging at first having no background on the app but once we went through the implementation steps and the tech specialist walked us through every step, it was relatively easy to learn. Review collected by and hosted on G2.com.
There was nothing to really dislike except we had to install the app in person on each thin client we have spread around 11 centers. Review collected by and hosted on G2.com.