WelcomeScreen Reviews & Product Details

WelcomeScreen is a digital signage and guest engagement platform built for hospitality providers, property managers, and local businesses. It transforms TVs and mobile devices into dynamic information hubs that enhance the customer experience from the moment they arrive. With WelcomeScreen, you can greet guests with personalized welcome messages, share essential property or business information, promote your brand, and even generate passive income by advertising local tours, activities, and services. Designed to be easy to set up and fully customizable, WelcomeScreen helps businesses deliver a polished, high-impact experience without any technical hassle. Whether you're managing a short-term rental, hotel, retail store, or vacation property, WelcomeScreen lets you engage guests in real-time, improve satisfaction, and unlock new revenue opportunities—all through the screens you already have.

Seller

WelcomeScreen

Discussions

WelcomeScreen Community

Languages Supported

English

Overview by

Dylan Williams (CEO @WelcomeScreen - Helping hospitality providers wow guests and boost revenue.)

Pricing

Pricing provided by WelcomeScreen.

Standard Plan

Starting at $9.99

Per Month

View More Pricing Information

Top-Rated Alternatives

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WelcomeScreen Integrations

(1)

Integration information sourced from real user reviews.

WelcomeScreen Media

WelcomeScreen Demo - WelcomeScreen Configuration Portal

A look inside the WelcomeScreen configuration portal where users can design their screens.

WelcomeScreen Demo - WelcomeScreen Guidebook

The WelcomeScreen guidebook for optimizing the guest experience and reducing questions.

WelcomeScreen Demo - WelcomeScreen Guest

Easily upload all upcoming guests manually or via a PMS integration and watch the name change automatically!

WelcomeScreen Demo - Choose from multiple WelcomeScreen layouts

We have tons of different designs for you to choose from!

WelcomeScreen Demo - Preview your WelcomeScreen before deploying

Make sure your screen looks exactly how you'd like before deploying

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NG

Nate G.

GM and Owner Operator

Small-Business (50 or fewer emp.)

1/24/2026

"Welcome Screen: A Polished, Thoughtful Upgrade to Our Guest Experience"

5/5

What do you like best about WelcomeScreen?

Welcome Screen has been an instant upgrade to our guest experience. Being able to greet guests on the TV the moment they walk into their room feels thoughtful, polished, and genuinely welcoming. The setup was straightforward, and the interface is intuitive enough that our whole team adopted it quickly. It’s a subtle touch, but it makes a big impression and helps set the tone for a great stay from minute one. One thing I didn't anticipate is the rendering speed of the Onn device. Not their product but I found it made streaming shows faster and of course the layout of welcome screen makes it easy for guests to find everything they need immediately all on one screen. Review collected by and hosted on G2.com.

What do you dislike about WelcomeScreen?

Honestly, nothing so far. The platform has been reliable, easy to customize, and consistently delivers exactly what we need. Guests comment on it all the time, and it’s become part of our standard arrival experience. On top of that, the support has been excellent. Dylan was a pleasure to work with and made onboarding smooth and stress-free. It’s one of those tools that quietly elevates everything you do. Review collected by and hosted on G2.com.

JS

John S.

Executive Director

Small-Business (50 or fewer emp.)

9/25/2025

"Easy, affordable, and leaves a lasting impact"

5/5

What do you like best about WelcomeScreen?

We love using Welcome Screen! It’s a simple and professional way to greet our guests right through our TVs. Setup was simple, and now every group that arrives feels noticed and valued the moment they walk in. It adds a warm, personal touch to our camp experience and has quickly become one of our favorite tools. Review collected by and hosted on G2.com.

What do you dislike about WelcomeScreen?

I have no complaints. Again, Welcome Screen has been absolutely incredible for our camp! We’ve had so many compliments on how personal and welcoming it feels to see their name or group highlighted right on the TV. The software is easy to use, customizable, and reliable—we can’t imagine hosting without it now. It has completely transformed the way we greet our guests and sets the perfect tone for their stay. Truly a game-changer! Also Dylan was FANTASTIC to work with. Review collected by and hosted on G2.com.

CJ

Candice J.

Co-founder of a luxury vacation rental company

Small-Business (50 or fewer emp.)

8/13/2025

"Welcome Screen has completely elevated our guest experience!"

5/5

What do you like best about WelcomeScreen?

As a guest experience expert, I value the ability to provide personalized welcome messages, background music, property details, local recommendations, and concierge services all in one seamless platform. It allows me to elevate every detail beyond the norm and create a truly memorable stay, setting the perfect tone for our guests’ arrival.

With the new ability to add background videos, we can now enhance the experience even further: for our Florida properties, a calming beach video to welcome guests after a day of travel; for our Nashville properties, an energetic downtown video to get guests excited about arriving in a high-energy city. Being able to market both markets to our guests through Welcome Screen is absolutely invaluable. Review collected by and hosted on G2.com.

What do you dislike about WelcomeScreen?

We don’t have any dislikes about the platform itself. We did recently encounter an issue with what we believe is the integration with OwnerRez, which prevented the most recent guest list from pulling over correctly. Dylan and his team were incredibly responsive, and we scheduled a quick call to discuss it. His team is now addressing the issue behind the scenes. Review collected by and hosted on G2.com.

What problems is WelcomeScreen solving and how is that benefiting you?

Welcome Screen solves the challenge of creating consistent, value-driven first impressions for every guest. It streamlines communication by housing welcome messages, property details, and local recommendations in one easy-to-access hub—eliminating the need to juggle multiple documents, texts, or apps. The platform also allows us to tailor each experience by property and market, from a calming beach vibe for our Florida homes to an energetic city feel for Nashville. This level of customization not only makes guests feel truly seen but also strengthens our branding and enables cross-market marketing in a way that feels both personal and memorable. Review collected by and hosted on G2.com.

CG

Craig G.

Partner

Small-Business (50 or fewer emp.)

7/29/2025

"Love this innovative product for my short term rentals"

5/5

What do you like best about WelcomeScreen?

Not only do I love welcome screen as a great way to provide my guests with a welcoming message when they arrive at one of my eight short term rental properties, but I am able to provide them with all the information they need to enjoy their stay at one of my properties. Furthermore, the responsiveness and customer service if the Welcome Screen is through the roof. I highly recommend that short term rental owners, and managers subscribe to welcome screen now. Review collected by and hosted on G2.com.

What do you dislike about WelcomeScreen?

Nothing to dislike. product is easy to use and my guests love it. Review collected by and hosted on G2.com.

What problems is WelcomeScreen solving and how is that benefiting you?

In addition to providing my guests with a welcoming message when they first enter one of my properties, they are provided with Wi-Fi login and password, Property Manager contact information, other critical information so they can enjoy their stay. I also like that I can include QR codes to my social media platforms. Review collected by and hosted on G2.com.

KD

Kyle D.

Small-Business (50 or fewer emp.)

7/14/2025

"Easy to Elevate our experience and Wow guests"

5/5

What do you like best about WelcomeScreen?

The professional look of the screen and the environment it creates with the music. It feels like you are in a posh hotel and the music is vital to give our guests a calm and welcoming atmosphere, despite whatever travel day they would have had. We believe our first impression makes the stay and WelcomeScreen perfectly rounds out our welcome spread. Review collected by and hosted on G2.com.

What do you dislike about WelcomeScreen?

Its in early stages, but being able to give feedback directly to the CEO & CTO ensures me any dislikes I do have will be addressed. Review collected by and hosted on G2.com.

What problems is WelcomeScreen solving and how is that benefiting you?

We operate vacation rentals in a shared building, which is not up to the standards we hold inside our vacation home. To compensate we roll out the welcome mat as much as we can to make the best first impression. Before WelcomeScreen we only had little gifts, and I'd sometimes write personalized notes to add that special touch but was not able to do it often because I had to go to the rooms in person, I didn't have the time. I came across WelcomeScreen through our software provider, Hospitable, and loved the idea of a personalized welcome screen. My first hope was that we would be able to play music as well, and it does! In my opinion the calm music playing is the best because we can ensure guests feel calm and relaxed at every check-in, and hopefully entice them into a better mood when they make their first opinion of the suite and us. And on top of that their name also displays on the TV, adding the personal touch I didn't have time to add before. WelcomeScreen helps us make every guest check-in and first impression better and sets the tone for a perfect stay. Review collected by and hosted on G2.com.

KH

Keith H.

Owner

Small-Business (50 or fewer emp.)

8/8/2025

"Excellent Proud With Even Better Support"

5/5

What do you like best about WelcomeScreen?

I like the fact that you have a good product and that you are willing to listen and act to make it even better! Excellent job! Review collected by and hosted on G2.com.

What do you dislike about WelcomeScreen?

Figuring out a way to have the tv come on at that menu all the time Review collected by and hosted on G2.com.