Waitwhile Features

Provides SMS text updates to customers in the queue. 169 reviewers of Waitwhile have provided feedback on this feature.

Offers customized settings for VIP customers in the queue. This feature was mentioned in 140 Waitwhile reviews.

As reported in 142 Waitwhile reviews. Supports multiple lanugages.

As reported in 177 Waitwhile reviews. Provides clerks and representatives with customer data while they're being served.

Offer predictive analytics on customer concerns based on customer data. 143 reviewers of Waitwhile have provided feedback on this feature.

Based on 140 Waitwhile reviews. Generates performance reports for individual clerks and representatives

Based on 143 Waitwhile reviews. Generates performance reports for individual locations.

Users are required to use proprietary hardware to deploy the software. 133 reviewers of Waitwhile have provided feedback on this feature.

As reported in 137 Waitwhile reviews. Queue can be visualized for customers via digital signage.

Ability to send confirmation and reminder emails & texts This feature was mentioned in 124 Waitwhile reviews.

Ability to send automated follow-up emails/texts upon conclusion of appointment 118 reviewers of Waitwhile have provided feedback on this feature.

As reported in 122 Waitwhile reviews. Receive a notification whenever a customer schedules an appointment

Based on 108 Waitwhile reviews. Automatically detects the time zone of both parties to avoid booking mistakes

Ability to set preferred availability to ensure appointments are only booked during approved times This feature was mentioned in 116 Waitwhile reviews.

Ability to block off additional time between appointments for travel or preparation 110 reviewers of Waitwhile have provided feedback on this feature.

Based on 106 Waitwhile reviews. Personalize booking page with custom logos and colors to match branding

Based on 106 Waitwhile reviews. Personalize a booking link to share with customers

Based on 102 Waitwhile reviews. Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc.

Based on 106 Waitwhile reviews. Provides the ability to be embedded into websites

As reported in 92 Waitwhile reviews. Integrates with payment processing software to accept payment from customers

Integrates with video conferencing tools to allow for virtual appointments 85 reviewers of Waitwhile have provided feedback on this feature.

As reported in 109 Waitwhile reviews. Integrates with SMS providers or instant messaging platforms to communicate directly with customers

Simulates human-like speech from text inputs. 113 reviewers of Waitwhile have provided feedback on this feature.

Capability to perform complex tasks without constant human input 11 reviewers of Waitwhile have provided feedback on this feature.

Ability to break down and plan multi-step processes 11 reviewers of Waitwhile have provided feedback on this feature.

As reported in 11 Waitwhile reviews. Engages in human-like conversation for task delegation