Waitwhile Features

Provides SMS text updates to customers in the queue. 167 reviewers of Waitwhile have provided feedback on this feature.

Offers customized settings for VIP customers in the queue. 139 reviewers of Waitwhile have provided feedback on this feature.

As reported in 141 Waitwhile reviews. Supports multiple lanugages.

Provides clerks and representatives with customer data while they're being served. 173 reviewers of Waitwhile have provided feedback on this feature.

Offer predictive analytics on customer concerns based on customer data. 141 reviewers of Waitwhile have provided feedback on this feature.

Generates performance reports for individual clerks and representatives 138 reviewers of Waitwhile have provided feedback on this feature.

As reported in 141 Waitwhile reviews. Generates performance reports for individual locations.

As reported in 133 Waitwhile reviews. Users are required to use proprietary hardware to deploy the software.

Queue can be visualized for customers via digital signage. 137 reviewers of Waitwhile have provided feedback on this feature.

Based on 122 Waitwhile reviews. Ability to send confirmation and reminder emails & texts

As reported in 118 Waitwhile reviews. Ability to send automated follow-up emails/texts upon conclusion of appointment

Based on 122 Waitwhile reviews. Receive a notification whenever a customer schedules an appointment

Automatically detects the time zone of both parties to avoid booking mistakes 108 reviewers of Waitwhile have provided feedback on this feature.

Ability to set preferred availability to ensure appointments are only booked during approved times 114 reviewers of Waitwhile have provided feedback on this feature.

Based on 109 Waitwhile reviews. Ability to block off additional time between appointments for travel or preparation

Based on 106 Waitwhile reviews. Personalize booking page with custom logos and colors to match branding

Personalize a booking link to share with customers 106 reviewers of Waitwhile have provided feedback on this feature.

Based on 102 Waitwhile reviews. Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc.

As reported in 106 Waitwhile reviews. Provides the ability to be embedded into websites

Integrates with payment processing software to accept payment from customers 92 reviewers of Waitwhile have provided feedback on this feature.

As reported in 85 Waitwhile reviews. Integrates with video conferencing tools to allow for virtual appointments

As reported in 109 Waitwhile reviews. Integrates with SMS providers or instant messaging platforms to communicate directly with customers

Simulates human-like speech from text inputs. This feature was mentioned in 113 Waitwhile reviews.

Based on 11 Waitwhile reviews. Capability to perform complex tasks without constant human input

Based on 11 Waitwhile reviews. Ability to break down and plan multi-step processes

As reported in 11 Waitwhile reviews. Engages in human-like conversation for task delegation