Waitwhile Features

Provides SMS text updates to customers in the queue.

Offers customized settings for VIP customers in the queue.

Supports multiple lanugages.

Provides clerks and representatives with customer data while they're being served.

Offer predictive analytics on customer concerns based on customer data.

Generates performance reports for individual clerks and representatives

Generates performance reports for individual locations.

Users are required to use proprietary hardware to deploy the software.

Queue can be visualized for customers via digital signage.

Ability to send confirmation and reminder emails & texts

Ability to send automated follow-up emails/texts upon conclusion of appointment

Receive a notification whenever a customer schedules an appointment

Automatically detects the time zone of both parties to avoid booking mistakes

Ability to set preferred availability to ensure appointments are only booked during approved times

Ability to block off additional time between appointments for travel or preparation

Personalize booking page with custom logos and colors to match branding

Personalize a booking link to share with customers

Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc.

Provides the ability to be embedded into websites

Integrates with payment processing software to accept payment from customers

Integrates with video conferencing tools to allow for virtual appointments

Integrates with SMS providers or instant messaging platforms to communicate directly with customers

Simulates human-like speech from text inputs.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Engages in human-like conversation for task delegation