--- title: Voxco Survey Platform Reviews meta_title: 'Voxco Survey Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 107 reviews by the users' company size, role or industry to find out how Voxco Survey Platform works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 107 scale: '5' date_modified: '2026-08-04' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Voxco Survey Platform Reviews **Vendor:** Discuss.io **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.3/5.0 **Total Reviews:** 107 ## About Voxco Survey Platform Voxco Insights Platform, a global leader in cloud & on-premise feedback management, helps organizations optimize omnichannel experiences & conduct sophisticated market research and drive business growth. Voxco Research cloud, an omnichannel survey platform, enables organizations to conduct multimodal survey research with Voxco Online, Voxco CATI, Voxco IVR, Voxco Dialer & Voxco Analytics. Voxco has a diverse suite of products catering to a wide range of industries including finance, healthcare, hospitality, insurance. Voxco provides you the tools for all purposes - from gathering your data to analyzing it and generating reports as well - Voxco is the one stop solution for all your survey needs. With Voxco Audience, you can create niche targeted panels by choosing target audience of your choice from a pool of 10Mn+ verified professionals, 90+ filters and save over 30% on ad-hoc costs. With Voxco, you can create powerful, engaging surveys with ease. Using the drag and drop interface you can easily create, modify and test surveys with no coding required at all. With its diverse range of question types, you can craft surveys suited perfectly for your needs. Voxco believes and delivers on its philosophy of One Platform, All Channels. With its truly omnichannel nature, you can maximize your responses - create one survey and launch it across multiple channels - online, telephone, offline. For surveys on dedicated channels, Voxco has its very own Voxco CATI (telephone surveys) and Voxco Mobile Offline(CAPI offline surveys). And the best part is that all data gathered from different sources is stored at one central location. With Voxco Analytics, watch the gathered data come to life in the form of dynamic dashboards. Perform complex operations like stats analysis, create custom cross tabs, apply weighting - all in one place. Take an in-depth look into your results with dynamic filters. All survey data is updated real time, allowing you to be updated with the latest trends and customer sentiments. Once you’re happy with your reports, export them to Powerpoint at the click of a button or share them with your team on the Key Findings Portal. Voxco is trusted by more than 450+ global brands, top 50 MR firms and universities across the world to conduct over 50Mn+ surveys in 200+ languages in 40+ countries. Sales and support offices in Canada, USA, France, UK, Germany and Australia. ## Voxco Survey Platform Pros & Cons **What users like:** - Users appreciate the **ease of use** of Voxco Survey Platform, praising its user-friendly setup and intuitive design features. (4 reviews) - Users commend the **user-friendly setup** of Voxco Survey Platform, making the initial configuration process straightforward and hassle-free. (3 reviews) - Users praise the **flexibility** of Voxco Survey Platform, enabling easy design and management of multi-channel surveys efficiently. (2 reviews) - Users value the **quality customer support** from Voxco Survey Platform, enhancing their survey experience effectively. (1 reviews) - Users appreciate the **ease of creation** with Voxco Survey Platform, thanks to its intuitive drag-and-drop feature. (1 reviews) - Users enjoy the **easy integrations** of the Voxco Survey Platform, enhancing data accessibility and real-time reporting. (1 reviews) - Efficiency (1 reviews) - Users appreciate the **flexibility in engagement** with respondents, allowing surveys to be taken anytime and anywhere. (1 reviews) - Helpful (1 reviews) - Users value the **flexible integrations** of Voxco Survey Platform, enabling surveys via web, email, and mobile. (1 reviews) **What users dislike:** - Users find the **user interface complex** , suggesting that a simpler design would enhance the overall experience. (2 reviews) - Users experience **software bugs** that cause radio buttons to stick, hindering navigation during surveys. (2 reviews) - Users find the **dashboard issues** of Voxco Survey Platform hinder performance tracking and user experience. (1 reviews) - Users find the **reporting and visualization tools** less intuitive compared to competitors, impacting their overall experience. (1 reviews) - Users find the **difficult setup** of the Voxco Survey Platform to be a barrier for new users starting out. (1 reviews) - Learning Curve (1 reviews) - Not Intuitive (1 reviews) - Users experience **occasional performance issues** with Voxco Survey Platform, including server downtime that disrupts workflow. (1 reviews) - Poor Reporting (1 reviews) - Users find the **survey builder overly complex** , suggesting improvements for SMB user experience and dashboard functionality. (1 reviews) ## Voxco Survey Platform Reviews ### 1. Usually reliable, sometimes after system updates functions are getting lost or arent working **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Voxco Survey Platform?** Easy to use and teach, very reliable and good interface **What do you dislike about Voxco Survey Platform?** doesnt provide some of the more advanced tools **What problems is Voxco Survey Platform solving and how is that benefiting you?** fielding surveys ### 2. Responsive service and adaptable platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Voxco Survey Platform?** Responsive team at Voxco who adapt offerings to suit needs of customers. **What do you dislike about Voxco Survey Platform?** Not much - we are very pleased with Voxco for our survey needs. The only critique would be that they may not be the most innovative in the market, but when they do update services, they are robust and well tested. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Voxco provides a secure and robust survey platform ### 3. Had a great experience working with Voxco - user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Voxco Survey Platform?** The usability of the platform is very easy and intuitive. Many great features and easy to implement. **What do you dislike about Voxco Survey Platform?** Had a couple hiccups with some bugs here and there but nothing too major the team couldn't help us out with **What problems is Voxco Survey Platform solving and how is that benefiting you?** the ease of having clients do these surveys because it is a simple straight forward format ### 4. Breaks down a complex process to simple steps **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Voxco Survey Platform?** It's a very powerful and flexible platform, using a series of simple steps. **What do you dislike about Voxco Survey Platform?** I would like the ability to program macros to automate the process of generating daily or weekly reports **What problems is Voxco Survey Platform solving and how is that benefiting you?** Customer support was very helpful in getting us up and running, and they have developed options based on our suggestions. ### 5. Very user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Voxco Survey Platform?** a completely customizable platform with many different question types available to you. Support team is top notch. **What do you dislike about Voxco Survey Platform?** Charts are not all that pretty. Other than that, I have no complaints **What problems is Voxco Survey Platform solving and how is that benefiting you?** Keeping the pulse on manufacturing and what their needs are. ### 6. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Voxco Survey Platform?** Customer service is excellent. Prompt professional service from Daniel. **What do you dislike about Voxco Survey Platform?** There is nothing I dislike about Voxco platform. **What problems is Voxco Survey Platform solving and how is that benefiting you?** INputting the service when I run into to issues I email customer service very fast efficient service. ### 7. Easy to use, but requires training **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Voxco Survey Platform?** It has a bright friendly display thats modern. **What do you dislike about Voxco Survey Platform?** It takes a bit of training to learn to use the features. **What problems is Voxco Survey Platform solving and how is that benefiting you?** I use it to monitor our survey progress with real time updates ### 8. Best in class survey platform for Large enterprises **Rating:** 5.0/5.0 stars **Reviewed by:** Varsha M. | Senior Executive, Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Voxco Survey Platform?** We have been using Voxco for our in house surveys for many years now and the thing that i like the most about Voxco's survey is that its easy to use and its very easy to manage access. From an Analyst to the VP , anyone can create easy to complicated surveys with ease. **What do you dislike about Voxco Survey Platform?** I recommended the Voxco platform to a friend of mine who runs a small consulting firm, he had to do only close to 100 odd surveys, and Voxco's pricing for such small number of surveys is a bit off. I think if you are looking for a platform to handle more than 3000 surveys an year than Voxco is at the sweet spot. **What problems is Voxco Survey Platform solving and how is that benefiting you?** It's helping us get insights into our user behaviour and also provides us the option to see a real time dashboard of results, we can also chose the panel of respondents if need be. So its one stop shop for all surveys things. ### 9. Intuitive and a great platform to conduct large scale surveys. **Rating:** 5.0/5.0 stars **Reviewed by:** Megha K. | Management Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Voxco Survey Platform?** It took only few days to learn how to use all the functionality. The interface is easy to navigate through. The survey builder is easy to use for a person with no background. I was able to share the survey using multiple channels which helped me gather huge volume of data. The data analysis also proved to be very intuitive as it gave us reports in no time. **What do you dislike about Voxco Survey Platform?** I had an amazing experience using Voxco products . The platform is intuitive and customer success team is always a call away. The only addition i would like them to may be give is have a free survey option. **What problems is Voxco Survey Platform solving and how is that benefiting you?** We were able to launch surveys quickly and gather large data. The analysis tool saved us from looking for an external data analysis tool. Also the fact that we can reach out to Customer success team is an additional help. ### 10. Support is good for Voxco **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Voxco Survey Platform?** Support is usually insightful and provides possible solutions to any issues that come up. **What do you dislike about Voxco Survey Platform?** A cloud solution would be more beneficial. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Voxco provides participant database housing, recruitment and survey distribution. ### 11. On it's way to great things. **Rating:** 3.5/5.0 stars **Reviewed by:** Veronica M. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Voxco Survey Platform?** It assists me and my colleagues in establishing surveys in both phone and online methodologies. It can do many things, which we are still learning, but possess the potential for greatness. **What do you dislike about Voxco Survey Platform?** The need for programming, logic, and knowledge of JSON, HTML, Javascript and CSS. The fact that they do not offer pieces of training that cover those topics is a little discerning. The fact that support tells us we will have to pay to use these features because we do not have anyone that excels in those areas is disheartening. When we used Alchemer, if the script was simple enough, they would write the basic code for us and then train us on how to use it--I found it very useful, kind and enlightening. It would be nice if Voxco could do something like that. **What problems is Voxco Survey Platform solving and how is that benefiting you?** This is a loaded question. It should be two questions. It is solving our need for a hosting platform. It prevents us from having to use SurveyMonkey like an amateur firm and provides us resources to assist us in the areas in which we and the platform have weaknesses. ### 12. Long Time User of CATI Software who loves Voxco **Rating:** 4.5/5.0 stars **Reviewed by:** Brian R. | VP Research, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Voxco Survey Platform?** The Voxco system is a very intuitive user-friendly system for setting up and implementing surveys. The process to set up a study is very quick using menus to create, apply the specific characteristics of the survey, identify quota and callback rules, and to tailor the sample. When surveys are in the field it is easy to view the progress of the study through a table of the active project which provides stats on completion, time spent and time remaining. Sample and call management is easy using their menu-driven system can be tailored to any specificity using any survey or sample variable. I've been programming CATI software for years, have used many different software packages and this is simply one of the best **What do you dislike about Voxco Survey Platform?** The main issue we have with Voxco is the integration of the CATI side with the Online survey side when conducting multi-mode surveys. In some instances, if a survey is completed online it is not flagged as complete in the sample and we have on occasion then called people from the CATI side that had actually already completed the survey online. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Given the nature of survey research nowadays, everything is moving to multi-modes of data collection. We needed to identify and use a system that allowed us to integrate telephone surveys with an online survey in one piece of software, something that our prior software could not provide. Voxco offered the perfect solution - a multi-mode platform with an integrated sample file across online and telephone surveys. It has allowed us to more easily create and launch multi-mode surveys allowing us to keep up with our competition. ### 13. Good for the most part **Rating:** 4.0/5.0 stars **Reviewed by:** Howard S. | Senior programmer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Voxco Survey Platform?** Ease of creating simple surveys. Randomizing and synchronizing randomization across blocks. drag and drop of images and other media for simple things, html is not really required. loading of sample is simple distributing emails fairly simple **What do you dislike about Voxco Survey Platform?** The documentation can be misleading, I wish they had an example of each with maybe an incorrect example that they've noticed is often used. The helpdesk is not quick with answers. I like the copy list function, but more useful is a list in list function. With many lists there are small differences like one list may be just different by one or 2 items. With the copy list, it requires all lists to be the EXACTLY same. You can't even remove the none from the list without changing all subsequent lists. Any kind of hiding you do to one list affects all lists and there's no way to just make that effect one question without essentially removing the list same as from the options. Also, when you expand the question view, it would be helpful if it showed the codes and not just the answers. you have to use the structure view. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Its functionality allows us to create and distribute surveys quickly. It handles complex logic w/ ease. The ease of using it has aided in production, but I wouldn't say it's increased it. Like all products, it has its plusses and minuses. I do appreciate the relative ease of use though ### 14. Working good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Voxco Survey Platform?** It ia a user friendly system for making surveys **What do you dislike about Voxco Survey Platform?** it I a time consuming process to program anything **What problems is Voxco Survey Platform solving and how is that benefiting you?** lack of some basic features ### 15. Powerful platform for web programmers, but easy for new users to learn basics and get surveys out **Rating:** 4.0/5.0 stars **Reviewed by:** Robert M. | Research Associate, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Voxco Survey Platform?** Voxco is extremely flexible but the core functions are easy to pick up. Voxco also has an outstanding ability to update surveys in the field while keeping data clean. **What do you dislike about Voxco Survey Platform?** Web survey platforms generally have their quirks and Voxco is no exception. You'll find processes you prefer in other platforms and the occasional fluke bug, but overall the quirks tend to be less frequent and annoying compared to others. Voxco's user support is also responsive to inquiries. **What problems is Voxco Survey Platform solving and how is that benefiting you?** We have a survey out with a responsive management approach and snowball, word-of-mouth sample design that Voxco has made much easier than other platforms would have. Being able to update the live survey with major edits while keeping data integrity intact has been crucial. ### 16. Worst platform I've used in two decades of survey scripting **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Voxco Survey Platform?** There's not a single redeeming feature about the Voxco platform, not one, which is an accomplishment in its own right I guess.. I started my days, as I'm sure many did, on SurveyCraft before moving to Nebu, a little ConfirmIT, Askia, Qualtrics, SurveyGizmo (Alchemer now I believe), Web Survey Creator and even the open source package LimeSurvey. Yes, the free LimeSurvey is better than paying for Voxco. **What do you dislike about Voxco Survey Platform?** The interface is bad, it takes longer to script than necessary costing your business money in more hours of scripting (and, over the course of a week, I mean hours). It also doesn't enable scripting review with any ease by conditions being hidden and needing to go through several menus to see (all that load slowly) so scripting review takes longer, costing you money. The interface also doesn't guide the user and will gleefully allow you to enter code that does not work, meaning more time testing, and, even then, will work in testing but not for, say, thirty percent of fieldwork, again costing you money in recontacts or replacements. So you'll be in contact with support a lot. Which is also a shame as they take a very long time to respond and can be quite condescending. A particularly recent example is where I'd scripted some conditions to set a hidden variable, something I've done numerous times in my career as a spec. writer and I did it in the same format as I've done in every package listed above. I tested it several times as I simply cannot trust the platform to do what it's instructed to do and it worked fine on every single test. Come fieldwork though I'm missing data for about twenty percent of my respondents, on querying this with support, flagged as urgent, after two days I was told "your code would never work", which, hang on mate, it does for the majority of the respondents and all the time I (seemingly) wasted testing, but the platform just decides to behave differently in some circumstances, which is maddening, we're talking programming here, same input in should equal same output out, but for some reason with Voxco, it does not. Good platforms will not let you set-up something in the interface that doesn't work, I appreciate if I'm doing complex DOM manipulations in JavaScript things may go awry, mea culpa, but, selecting items from a drop down list in the UI, which work when tested, should never then function differently, especially when you're following the documentation from their support site (which is incomplete in many places, outdated in a few and plain wrong in others - you will also be insulted by support when you query why the documentation is wrong and then receive absolutely no response at all when you point out the omissions and how their own platform actually works). That is if you get a reply from support at all, I have several tickets with no reply, I send follow up queries that seem to disappear in to the same black hole. And occasionally the platform will straight up lose data. It may be a single random data point on a user, it may be half their survey (it could even be entire surveys, on an open link, we'd have no way of identifying what was lost). Support have never been able to explain it, the responses with get back are literary equivalent of a shrug - never in my career have I lost data until I worked with Voxco. I do hate these ranty 1 star reviews, as the person writing it always comes off a little unhinged, so when reading reviews myself I usually skip them, but, I can't help but try to explain the living nightmare Voxco has made my life and the frustrations that have driven me to sound like one of the loons I usually ignore, so, dear reader, I thank you if you've made it this far and implore you to use something else entirely. If you're a manager looking to purchase a platform for their team, I would say you're failing your duty of care for your employee's mental well-being by inflicting this product upon them. **What problems is Voxco Survey Platform solving and how is that benefiting you?** We're a market research company, so it's meant to cover the full suite of services, CATI, WAPI, PAPI, Online etc.. However, it's causing more problems than it solves and I cannot think of a single benefit. ### 17. Best in class survey Omni channel survey software **Rating:** 5.0/5.0 stars **Reviewed by:** Ravish K. | Associate Director, Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about Voxco Survey Platform?** I have been using Voxco's platform for past couple of years and some of the best features include the need to script only once with easy deployment across channels, advance skip logic, more than 100 question types, Multi lingual survey and constant addition of new features like text Analytics, word import and sentiment analysis. I am quite satisfied with round the clock global support and security. **What do you dislike about Voxco Survey Platform?** They are a good fit for enterprise level client but for one of small projects with less than 1000 completes they might not be best fit and for students they don't offer free version. **What problems is Voxco Survey Platform solving and how is that benefiting you?** I am able to run my surveys at scales and get insights on a single dashboard which i can easily share across team and take remedial action to improve performance of the team ### 18. Voxco is a great tool for surveys and market research! **Rating:** 5.0/5.0 stars **Reviewed by:** Suyash M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Voxco Survey Platform?** We can create smart surveys in less time. The drag-and-drop interface helps everyone in our team to create surveys in half the time. None of us had prior experience, but we all created excellent surveys right off the bat. **What do you dislike about Voxco Survey Platform?** It sometimes takes minutes to load. But Voxco works faster and smoother than any we have used before. And with time once we got used to Voxco platform it gets updated quickly. Needed some minor tweaks **What problems is Voxco Survey Platform solving and how is that benefiting you?** With Voxco we can now create surveys and launch them in less time than it took with the previous software. It has also helped us gauge the different market and customer segments. The real-time reporting and dashboard helped us notice patterns in changing market trends. ### 19. Great Value, but Not Always Efficient **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Voxco Survey Platform?** I like the value that Voxco brings to the table. It is a very cost-effective software that enables someone to perform basic marketing research surveys, quickly! My sales reps have always been very helpful. **What do you dislike about Voxco Survey Platform?** As the saying goes, you get what you pay for. Voxco support can be very spotty at times. We can go hours/days without a reply. The anxiousness of not hearing anything but an auto-reply can be very nerve-racking. Also for difficult Market Research projects, Voxco needs a lot of personal scripting for question types not offered out of the box. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Over the past 5 years, we've presented issues to them and they have been trying to work with us to get some of the major key issues resolved. Unfortunately, it may be too little, too late. ### 20. Best Survey platform for all size of companies. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Voxco Survey Platform?** As a person who doesn’t code, I loved the user-friendly interface of Voxco. The process to create the survey was very easy. With so many question types - smiley face, star rating - I was able to create fun surveys. The logic flow also helped to create complex surveys. The multiple templates also helped me set up my surveys quickly. The ease of use makes it a top-of-the-list platform. The flexibility and speed of the survey setup are excellent. **What do you dislike about Voxco Survey Platform?** For smllaer companies their ticket size may be a challenge but the kind of complexity that they offer is unique and I haven't found an competitor being able to match them **What problems is Voxco Survey Platform solving and how is that benefiting you?** We have benefited using their platform by doing both in-house and client surveys and getting good responses , as the platform is easy to use , any one from the team is able to create surveys ### 21. Versatile research data collection platform **Rating:** 4.0/5.0 stars **Reviewed by:** Balazs K. | Partner, Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Voxco Survey Platform?** Complex script programming options, special questionnaires can be programmed. Recently the CAWI and CATI platforms are unified, looks better. CAWI suerveys has responsive design, most questions can be easily answered on small screens as well. **What do you dislike about Voxco Survey Platform?** The new CATI administration tool has less option and different viewing options than the previous version, and in case of many parallel projects the administration and supervision of the projects are much more difficult. **What problems is Voxco Survey Platform solving and how is that benefiting you?** We collect both CAWI and CATI data on a large scale. ### 22. Platform is super quick and user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Anne-Marie P. | Senior Project Manager - Quant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Voxco Survey Platform?** I love how quick it is to get data reports out and how easy it is to customise the data output. **What do you dislike about Voxco Survey Platform?** I'd like to be able to customise the report headings more. Being able to have them all as the question being asked and options to select from rather than the question/option number. **What problems is Voxco Survey Platform solving and how is that benefiting you?** running our data downloads is much faster. In the long run, it will be used to maintain the profiling of our member database. ### 23. Very good multi modal platform for CATI and Online surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Voxco Survey Platform?** Voxco is able to be hosted as a SaaS solution or on-premise. The ability to have one platform to monitor both CATI and Online surveys provides an efficient manner for us to manage our projects. **What do you dislike about Voxco Survey Platform?** As technology develops and security risks increase, we would like to see the platform keep up to date with security and data integrations with other mainstream technologies. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Voxco allows us to have better conversations with our clients to deliver solutions without having to limit or think about what methodologies we have access to. The support team have been very helpful in making sure we can get the most out of the platform. ### 24. Great tool for anyone looking to conduct surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Amit S. | Director Partner support relations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2022 **What do you like best about Voxco Survey Platform?** We loved Voxco for the multiple question types and the logic flow it offers. We were able to create engaging surveys using the themes. The image-question type also helped create visually compelling surveys. **What do you dislike about Voxco Survey Platform?** Currently, no free trial option available. Not ideal for small projects with little to no budget. Onboarding is quick but you still need to get a hang of the platform **What problems is Voxco Survey Platform solving and how is that benefiting you?** Different question types, ease of use, and beautiful themes helped us create engaging surveys. Voxco is a flexible tool and the team helped us with the survey design. ### 25. Voxco multi mode survey tool **Rating:** 4.5/5.0 stars **Reviewed by:** Anwar M. | Director, Systems Analysis and Programming, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2022 **What do you like best about Voxco Survey Platform?** Can be used for multi mode survey administering (web, CATI- Computer Assisted Telephone Interviewing) User interface is easy and intuitive Good dashboard **What do you dislike about Voxco Survey Platform?** Customizing using CSS can be tricky Not very compliant with WCAG 2.0 Section 508 Compliance Changes to html code could be clunky **What problems is Voxco Survey Platform solving and how is that benefiting you?** The ability to launch multi mode surveys and integrating them is a lot easier (web, telephone, paper) ### 26. Easy and powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2022 **What do you like best about Voxco Survey Platform?** Really easy and intuitive. The Selection logic is very powerful and can be used to find solutions for nearly every logic. On other platforms, you have to script these logics manually. **What do you dislike about Voxco Survey Platform?** The interviewers can't see how many appointments are already set on a specific date/time. It would be good if they would directly see the number of appointments like in the old PNT-version. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Creating and managing Multimode projects is easy. Everything is synchronized automatically and invitations and reminders can be sent automatically and you can switch the mode (CATI/CAWI/CAPI) of an address during the fieldwork easily. ### 27. Convenient, but a bit slow sometimes **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2022 **What do you like best about Voxco Survey Platform?** I find Voxco straightforward and easy to use. I like how easy is to filter the data by different question answers, it helps a lot when analysing it, easier than other platforms even. **What do you dislike about Voxco Survey Platform?** The separation between Command Center and Acuity. Is annoying to maintain two different scripts when having both survey methods. I would also like to see improvements in the platform speed, sometimes it feels sluggish. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Scripting both methods of surveys (CATI and Online). Importing sample data and exporting results to other platforms has made me more productive and my overall performance has increased. ### 28. Voxco is user friendly. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Voxco Survey Platform?** The Voxco Survey Platform is very user-friendly. Our interviewers can maneuver throughout the platform with ease. The upside is our programmer can make adjustments to fix skip patterns and add easy information on tabs for our interviewers to have quick access to information to offer our respondents. **What do you dislike about Voxco Survey Platform?** Depending on how a survey is programmed based on a client's preference, it may be hard to go back to fix an answer and pick back up where the interviewer left off. The survey may nVoxco ot catch up. **What problems is Voxco Survey Platform solving and how is that benefiting you?** It is helping us gather information for market research studies. ### 29. Works for our needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2022 **What do you like best about Voxco Survey Platform?** Easy to use and program surveys. We were able to learn the software in a short amount of time. **What do you dislike about Voxco Survey Platform?** We cannot track who opens the emails sent to get an open rate per study. Wish there were better or more question types/formats. **What problems is Voxco Survey Platform solving and how is that benefiting you?** We needed a survey software where we could easily train others or was easy to learn so new hires could get up to speed quickly. ### 30. While Voxco ist a very versatile tool, it lacks in ease of use and intuitivity. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2022 **What do you like best about Voxco Survey Platform?** Most helpful are the many filtering options provided. The ability to assign calls to certain interviewers works fast and flawlessly and subselections provide a wealth of customizability. **What do you dislike about Voxco Survey Platform?** I mostly dislike the looks of Voxco. It seems optically outdated and so is the superficial user experience. Many useful functions are hidden beneath unnecessarily complicated formulas. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Voxco is helping us distinguish between different target groups and effectively screening out the ones not needed for a certain task at hand. It helps us managing our time and resources in regards to our customer's needs. ### 31. Great tool for detailed product surveys with advanced functionalities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Voxco Survey Platform?** It's easy to create surveys with their drag and drop interface. You have more than 100+ question types to choose from. Distribution is a breeze and advanced analysis and reporting capabilities make summarising survey results easy. **What do you dislike about Voxco Survey Platform?** Nothing to dislike. If you run into any issues, their support if always there to help. The support team goes out of their way to resolve any issues you might end up facing. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Voxco makes conducting survey research a breeze. I need to run product surveys from time to time to benchmark our offering. This is an essential tool that helps me get the job done with ease so that I can strategise better. ### 32. Excellent tool for running CX surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Voxco Survey Platform?** User friendly platform with a broad list of options to run different kinds of surveys. I like the drag and drop interface and customer support that made onboarding easy. **What do you dislike about Voxco Survey Platform?** Takes some time to get used to but support is always there to guide you so nothing really. Gets the job done for me and my team. Perhaps some more videos about onboarding might help **What problems is Voxco Survey Platform solving and how is that benefiting you?** We are in the tour and travel business for 50 plus years now. We need an omnichannel tool that helps capture customer feedback so that we can ensure we boost customer loyalty. Voxco ticks all the boxes ### 33. Voxco provides an excellent platform for our complex surveys. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Voxco Survey Platform?** Programming complex surveys is easier and straightforward. Calculated variables are a breeze. No outside tools are needed except for image editing. We have not found any other software (other than old time HTML, JavaScript, and ADO) that can do what we need. **What do you dislike about Voxco Survey Platform?** Look and feel could be more user friendly. Everything works properly, just sometimes convoluted. We have had some issues with the service going down, but Voxco is on the ball and gets everything up and running with a minimum of downtime... **What problems is Voxco Survey Platform solving and how is that benefiting you?** We have niched into some different survey work and Voxco allows us to gather the information with fewer errors. We are able to devote fewer hours to processing. ### 34. Superb tool for survey research **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Voxco Survey Platform?** Support is exceptional. The UI is great and makes it easy to create surveys in a jiffy. One can run branded surveys with ease and also customize them as per the need. **What do you dislike about Voxco Survey Platform?** Requires some familiarity and onboarding but the customer support team is a great help. The training workshops are also there if you need more hands-on support for any use case. **What problems is Voxco Survey Platform solving and how is that benefiting you?** We run customer experience surveys from time to time Voxco is a great help for those. The design, distributions and analysis capabilities are a great help for running any project. ### 35. I used CATI features and its brilliant. Case management feature is super good **Rating:** 5.0/5.0 stars **Reviewed by:** Shafique A. | Fieldwork and data management lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2022 **What do you like best about Voxco Survey Platform?** Case management i.e, assignment of cases **What do you dislike about Voxco Survey Platform?** Case management i.e., random assignment of study population to interviewers **What problems is Voxco Survey Platform solving and how is that benefiting you?** It helped me to solve a big sample of respondents and management of callbacks ### 36. It is very easy to use every day. **Rating:** 5.0/5.0 stars **Reviewed by:** Bruce L. | Call Center Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Voxco Survey Platform?** When there are issues, they solve them quickly. **What do you dislike about Voxco Survey Platform?** sometimes, it don't work at the start of the day. **What problems is Voxco Survey Platform solving and how is that benefiting you?** If the network, is not working , they get it up and running quickly. ### 37. it is very user friendly, and easy for programming **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Voxco Survey Platform?** how easy it is for programming. doesn't take long to learn **What do you dislike about Voxco Survey Platform?** sometimes you can NOT do what you want to do **What problems is Voxco Survey Platform solving and how is that benefiting you?** we are a MR company and use voxco for our surveys. ### 38. administration opinion **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2017 **What do you like best about Voxco Survey Platform?** I like the way of programming surveys with voxco design tool and quotas management the software offers many type of data extraction like spss and the easiness to added custom html/CSS/JS script **What do you dislike about Voxco Survey Platform?** they need to added some other built in question type **Recommendations to others considering Voxco Survey Platform:** voxco is a super tool once you discover all the features it offers **What problems is Voxco Survey Platform solving and how is that benefiting you?** Voxeo is helping us creating complex and multimode surveys ### 39. Fine Survey Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Voxco Survey Platform?** That you can export surveys, adjust them, and then reimport **What do you dislike about Voxco Survey Platform?** Bugs in terms of scrolling, reloading, a LONG page load speeds. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Not solving any problems that I have ### 40. Capable multimodal CATI application **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Voxco Survey Platform?** Ability to run phone and online projects together **What do you dislike about Voxco Survey Platform?** Having to customize reporting. I need to rely on members of the Tech team internally rather than be able to easily produce reports myself. **What problems is Voxco Survey Platform solving and how is that benefiting you?** The problem of increasing numbers of clients needing a multimodal approach is solved. We are able to satisfy more clients ### 41. Voxco - a tool for Mobile Survey development and hosting! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Voxco Survey Platform?** Voxco Editor tool is user friendly and easy to use for any new starter in Survey programming domain. Its click and play create pseudocode at the backend, which reduce coding errors and easy for programmers to create surveys. **What do you dislike about Voxco Survey Platform?** Voxco support forum response time is really slow in case of any tools issue. That is time consuming although rarely happens. We use this for our client platform **Recommendations to others considering Voxco Survey Platform:** Levaerage tool for more complex MR techniques like Conjoing, Maxdiff and shopping carts. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Conducting Mobile Surveys and host those surveys on dedicated client servers. Its cost effective and interactive tool for Mobile survey hosting ### 42. Proficient overview device - Voxco Survey Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Yeasin A. | Junior Lead Generation Specialist & Data Entry Expart, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Voxco Survey Platform?** Information can be effectively store and for its a Great web search tool instrument. **What do you dislike about Voxco Survey Platform?** Visit choice isn't accessible. furthermore, plans and illustrations ought to be more brilliant. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Its useful for search each individual we collaborate for their data ### 43. Voxco Survey Review **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren L. | Hostess, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2021 **What do you like best about Voxco Survey Platform?** I like how I am able to create a survey that can be answered by a large group of people. There are many different types of survey questions, such as multiple choice and short answer. **What do you dislike about Voxco Survey Platform?** There is nothing specific that I dislike. It took me a while to get used to the platform, and become efficient in creating the surveys. However, that would go for any software. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Surveys allow the surveyor to get feedback from a large number of people, and easily look at the data. As a teacher, this is helpful when I have over 100 students. ### 44. Excellent canvassing software. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Voxco Survey Platform?** Efficienct, easy to use, and counterintuitive. **What do you dislike about Voxco Survey Platform?** The dashboard and analytic platform could be more user friendly. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Understanding stakeholder needs, ### 45. Professional survey tool - Voxco Survey Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Voxco Survey Platform?** Data can be easily store and for its a Great search engine tool. **What do you dislike about Voxco Survey Platform?** Chat option is not available. and designs and graphics should be more colourful. **Recommendations to others considering Voxco Survey Platform:** I have this Voxco Survey Platform any amazing experience and will continue using **What problems is Voxco Survey Platform solving and how is that benefiting you?** It's helpful for search every person we interact for their information. ### 46. Useful when it actually works **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2021 **What do you like best about Voxco Survey Platform?** Working with this program makes data collection easy, but only when it works properly. Working with cell and landline survey's are always interesting. **What do you dislike about Voxco Survey Platform?** There are constant issues, leaving us to be on wait times, switching dialers, etc. **What problems is Voxco Survey Platform solving and how is that benefiting you?** When problems arise, we have a few options for completing the projects. ### 47. A reliable software developed for surveys and gathering data and is used by professionals. **Rating:** 4.5/5.0 stars **Reviewed by:** Evelyn J. | Product Development, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about Voxco Survey Platform?** Voxco Survey Platform is an automated platform that provides a large range of functionality. By using it you can get reliable feedback from customer which helps you improve your work. It works well according to its cost and the interface design is smooth. The learning curve was surprisingly not steep and even a person who has no background in the field can learn it within days. The new design is better than older one and i am glad their team improved it. The large and useful amount of features make it like able. It has a lot of flexibility which I like. **What do you dislike about Voxco Survey Platform?** The one feature that I dislike of Voxco Survey Platform is the reporting feature which is kind of complicated. The design is although simple but can be too basic or outdated sometimes. More updates are needed in order to get new and innovative features. There are not big issues present and it worked incredibly well for my needs. **Recommendations to others considering Voxco Survey Platform:** I had an amazing experience while using Voxco Survey Platform and will continue using it in future. **What problems is Voxco Survey Platform solving and how is that benefiting you?** Any function that you need is present there with just few clicks. It allows you to send survey responses to customers directly by using email. The application itself is also very light weight and can be used on any type of devices. Its been years working with this software and I will really recommend this to everyone. ### 48. Issuing Survey's for company **Rating:** 5.0/5.0 stars **Reviewed by:** James B. | Air Specialist, Airlines/Aviation, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2019 **What do you like best about Voxco Survey Platform?** I like that Voxco provides multiple different survey solutions for my company, particularly we use the online surveys. This allows my business to create a robust survey for any purpose and provide a link for completion very easily, This additionally allows us to track the amount completed and read results in real time. **What do you dislike about Voxco Survey Platform?** I don't like the complexity of the pre shared key to access the survey, sometimes personnel have issues accessing it. Additionally, there should be some type of review process before submitting the surveys for answering,. For example there may be some type of grammar issue or something that just doesn't make since. **Recommendations to others considering Voxco Survey Platform:** make sure your construct a robust survey for your users, this will provide excellent feed back for your company moving forward. **What problems is Voxco Survey Platform solving and how is that benefiting you?** This Software as a service is allowing my company to utilize online surveys verses paper surveys. this allows us to have statistical feedback and being able to comprehend typing verses something hand written that may be difficult to read. ### 49. excellent service..! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2019 **What do you like best about Voxco Survey Platform?** Voxco is a leading tool that has nothing to envy from other survey systems, as its efficiency and operability are excellent! In it, we can find everything required for survey formulation; it is flexible and sophisticated and can be used in multiple languages. It offers you survey results in real-time, its versatility is excellent, providing the user with everything they need and more in a single tool. It is one of the best in the labor market worldwide..!" **What do you dislike about Voxco Survey Platform?** with the versatility and wide range of benefits it offers, there is nothing I dislike about this tool, for me it is excellent **Recommendations to others considering Voxco Survey Platform:** if you like excellence, this is the tool that will take you to the top of your projected goals, voxco is for you, excellent service and reliability..! **What problems is Voxco Survey Platform solving and how is that benefiting you?** voxco allows me to keep an organized schedule, and gives me the opportunity to make the most of its potential as a work tool since its easy handling allows me to create reports in real time. Additionally, this tool includes within its system a series of simple questions for creating surveys, making its use and management uncomplicated..! ### 50. Voxco Review **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2019 **What do you like best about Voxco Survey Platform?** Templates are easy to duplicate. Data is easily stored and available for reference. **What do you dislike about Voxco Survey Platform?** I don't find Voxco to be particularly intuitive or user friendly. I very often need to refer back to user guides to remind myself how to set up a survey or export. **What problems is Voxco Survey Platform solving and how is that benefiting you?** My company is able to collect electronic event-related feedback following a live or online programs. ## Voxco Survey Platform Discussions - [What is the best online survey platform?](https://www.g2.com/discussions/voxco-survey-platform-what-is-the-best-online-survey-platform) - 1 comment - [Which software is best for Survey?](https://www.g2.com/discussions/voxco-survey-platform-which-software-is-best-for-survey) - 1 comment - [What is voxco?](https://www.g2.com/discussions/what-is-voxco) - 1 comment - [View Voxco Survey Platform pricing details and edition comparison](https://www.g2.com/products/voxco-survey-platform/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+08%3A01%3A14+-0500&secure%5Bsession_id%5D=de1774d1-d626-49e4-b91c-06c71f3fae37&secure%5Btoken%5D=373d7dee2241bb386bbc9f7b56b95191db1f49dad4eaec27b62977be2b945b70&format=llm_user) ## Voxco Survey Platform Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top Voxco Survey Platform Alternatives - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,543 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) - 4.4/5.0 (940 reviews)