# SurveyMonkey vs Voxco Survey Platform Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user-friendliness, with many users appreciating its intuitive drag-and-drop interface and clean design. One user noted, "I find SurveyMonkey easy to use," highlighting its accessibility for those new to survey creation.
- **Users say** that Voxco Survey Platform offers impressive flexibility in survey customization, allowing for advanced questionnaire logic and diverse design options. This capability is particularly beneficial for users needing to create complex surveys, as one reviewer mentioned its "highly flexible survey customization."
- **Reviewers mention** that SurveyMonkey's implementation process is quick and straightforward, with many users praising the ease of setup. One user specifically noted, "The initial setup was easy," which can be a significant advantage for teams looking to get started without extensive training.
- **According to verified reviews** , Voxco Survey Platform shines in its all-in-one functionality, enabling users to collect data across multiple channels seamlessly. A user highlighted its "industry-leading omnichannel data collection feature," which integrates various methods like CATI and online surveys, making it a robust choice for comprehensive data collection.
- **G2 reviewers report** that SurveyMonkey has a higher overall satisfaction score, reflecting its strong performance in areas like ease of use and support quality. Users appreciate features like the screenshot provided after survey completion, which adds value to their workflow.
- **Users say** that while Voxco Survey Platform has strong analytics capabilities, some find it less intuitive compared to SurveyMonkey. One reviewer noted the platform's comprehensive built-in analytics functions, but others may prefer the simplicity and speed of SurveyMonkey for everyday tasks.



| | SurveyMonkey | Voxco Survey Platform | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 23,551 | 106 | 
| **Largest Market Segment** | Small-Business (36.5% of reviews) | Small-Business (55.0% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### SurveyMonkey

Pros:
- Ease of Use (345 reviews)
- Ease of Creation (156 reviews)

Cons:
- Expensive (113 reviews)
- Limitations (87 reviews)

### Voxco Survey Platform

Pros:
- Ease of Use (4 reviews)
- Setup Ease (3 reviews)

Cons:
- Complexity (2 reviews)
- Software Bugs (2 reviews)

---
## Ratings Comparison
| Rating | SurveyMonkey | Voxco Survey Platform | 
|---|---|---|
  | **Meets Requirements** | 9.0 (20678 reviews) | 8.5 (82 reviews) | 
  | **Ease of Use** | 9.2 (20796 reviews) | 8.1 (85 reviews) | 
  | **Ease of Setup** | 9.0 (8131 reviews) | 8.1 (40 reviews) | 
  | **Ease of Admin** | 8.9 (7621 reviews) | 8.3 (40 reviews) | 
  | **Quality of Support** | 8.6 (14671 reviews) | 8.3 (78 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (6671 reviews) | 9.0 (39 reviews) | 
  | **Product Direction (% positive)** | 7.7 (20218 reviews) | 8.0 (82 reviews) | 

---
## Pricing

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

### Voxco Survey Platform

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 7.9/10 | 194 |
| **Voxco Survey Platform** | N/A | N/A |

#### Feedback Management

| Feature | SurveyMonkey | Voxco Survey Platform | 
|---|---|---|
| **Tagging** | 7.8 (150 reviews) | Not enough data | 
| **Segmentation** | 8.1 (147 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.1 (158 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | SurveyMonkey | Voxco Survey Platform | 
|---|---|---|
| **Thematic Analysis** | 8.1 (144 reviews) | Not enough data | 
| **Sentiment Analysis** | 7.9 (144 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 7.6 (138 reviews) | Not enough data | 

#### Feedback Sources

| Feature | SurveyMonkey | Voxco Survey Platform | 
|---|---|---|
| **Online Reviews** | 8.1 (147 reviews) | Not enough data | 
| **Surveys** | 9.1 (170 reviews) | Not enough data | 
| **Social Media** | 7.8 (138 reviews) | Not enough data | 
| **Customer Service Channels** | 7.7 (136 reviews) | Not enough data | 

#### Generative AI

| Feature | SurveyMonkey | Voxco Survey Platform | 
|---|---|---|
| **AI Text Generation** | 7.4 (130 reviews) | Not enough data | 
| **AI Text Summarization** | 7.6 (81 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 1710 |
| **Voxco Survey Platform** | 8.3/10 | 69 |

#### Survey Management

| Feature | SurveyMonkey | Voxco Survey Platform | 
|---|---|---|
| **Survey Builder** | 9.0 (1506 reviews) | 8.9 (67 reviews) | 
| **Question Types** | 8.9 (1445 reviews) | 8.8 (65 reviews) | 
| **Templates** | 8.6 (1360 reviews) | 8.2 (61 reviews) | 
| **Survey Distribution** | 8.9 (1423 reviews) | 8.7 (65 reviews) | 

#### Survey Customization

| Feature | SurveyMonkey | Voxco Survey Platform | 
|---|---|---|
| **Branching/Skip Logic** | 8.4 (1173 reviews) | 8.8 (65 reviews) | 
| **Branding** | 8.2 (1208 reviews) | 8.1 (61 reviews) | 
| **Multimedia Support** | 8.1 (1073 reviews) | 7.6 (60 reviews) | 
| **Multilingual Surveys** | 8.1 (906 reviews) | 8.3 (62 reviews) | 

#### Survey Insights

| Feature | SurveyMonkey | Voxco Survey Platform | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (1417 reviews) | 7.4 (65 reviews) | 
| **BI Tools Integration** | 8.0 (946 reviews) | 7.1 (52 reviews) | 
| **Data Exporting** | 8.5 (1267 reviews) | 8.8 (67 reviews) | 
| **Permissions** | 8.4 (1138 reviews) | 8.4 (61 reviews) | 

#### Agentic AI - Survey

| Feature | SurveyMonkey | Voxco Survey Platform | 
|---|---|---|
| **Adaptive Learning** | 7.6 (147 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (152 reviews) | Not enough data | 
| **Decision Making** | 8.0 (153 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 246 |
| **Voxco Survey Platform** | N/A | N/A |

#### Customization

| Feature | SurveyMonkey | Voxco Survey Platform | 
|---|---|---|
| **Custom Fields** | 8.6 (209 reviews) | Not enough data | 
| **Conditional Logic** | 8.3 (194 reviews) | Not enough data | 
| **Multi-page Forms** | 8.7 (214 reviews) | Not enough data | 
| **Design** | 8.6 (228 reviews) | Not enough data | 

#### Additional Functionality

| Feature | SurveyMonkey | Voxco Survey Platform | 
|---|---|---|
| **Embedded Forms** | 8.3 (173 reviews) | Not enough data | 
| **Offline Capability** | 7.6 (151 reviews) | Not enough data | 
| **Notifications** | 8.3 (197 reviews) | Not enough data | 
| **Payments** | 7.8 (150 reviews) | Not enough data | 
| **Mobile Forms** | 8.5 (205 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to SurveyMonkey (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)



---
## Reviewer Demographics

### By Company Size

| Segment | SurveyMonkey | Voxco Survey Platform | 
|---|---|---|
| **Small-Business** | 36.5% | 55.0% | 
| **Mid-Market** | 34.1% | 27.0% | 
| **Enterprise** | 29.4% | 18.0% | 

### By Industry

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

#### Voxco Survey Platform

- **Market Research:** 45.9%
- **Information Technology and Services:** 6.1%
- **Research:** 5.1%
- **Marketing and Advertising:** 4.1%
- **Management Consulting:** 4.1%
- **Consulting:** 3.1%
- **Non-Profit Organization Management:** 3.1%
- **Accounting:** 2.0%
- **Airlines/Aviation:** 2.0%
- **Construction:** 2.0%
- **Other:** 22.4%

---
## Alternatives

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (952 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)

### Alternatives to Voxco Survey Platform

- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3017 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (952 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1142 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48063 reviews)

---
## Top Discussions

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

### Voxco Survey Platform

- Title: [What is the best online survey platform?](https://www.g2.com/discussions/voxco-survey-platform-what-is-the-best-online-survey-platform) — 1 comment
  > **Top comment:** "Certainly not Voxco, practically the worst.

If money is no object, Qualtrics have a lot of bells and whistles whilst making things stupidly easy to do -..."
- Title: [Which software is best for Survey?](https://www.g2.com/discussions/voxco-survey-platform-which-software-is-best-for-survey) — 1 comment
  > **Top comment:** "It total depend on the nature of the project"
- Title: [What is voxco?](https://www.g2.com/discussions/what-is-voxco) — 1 comment
  > **Top comment:** "Voxco is a survey software company. They do all kind of surveys, be it online survey, phone surveys, or offline surveys"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveymonkey-vs-voxco-survey-platform)