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Vouch Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Vouch Media

Vouch Demo - Record anywhere, anytime
Record your screen, camera and/or microphone using our frictionless in browser experience.
Vouch Demo - Get the best recording every time
Get the best recording every time. The Vouch recorder allows you to take multiple takes and then pick the best one, allowing both your customers and yourself to have the confidence to get it right.
Vouch Demo - Receive and edit Vouches
Fine-tune your video responses in our editing suite. Trim your clips, edit the automatically-generated transcripts, pick the right thumbnail and make compilations of all of your best responses.
Vouch Demo - Manage your requests
Manage your requests, responses and more easily within Vouch Campaigns.
Vouch Demo - Leverage AI within Vouch
Leverage the power of AI to help build better questions for your Requests and flesh out scripts for your recordings.
Vouch Demo - Chrome Extension
Access your library quickly and easily, or record your screen, camera and microphone all through our Chrome Browser Extension.
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Vouch Reviews (16)

Reviews

Vouch Reviews (16)

4.9
16 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Vouch for its ease of use and intuitive interface, allowing for quick video collection and sharing. Many appreciate how it enhances customer engagement and facilitates authentic feedback, making it a valuable tool for various business needs. However, some users note that additional editing features would improve the overall experience.
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Sarah H.
SH
Small-Business (50 or fewer emp.)
"Easiest way to collect video reviews from customers"
What do you like best about Vouch?

Vouch has made it easy to collect high quality, authentic and engaging video reviews from our customers. We have plugged the tool into our ecommerce platform and are collecting reviews weekly from our customers. Review collected by and hosted on G2.com.

What do you dislike about Vouch?

There is little to dislike. Would like some more editing features, so we can do more with our videos, however the Canva integration has minimised the need for that. Review collected by and hosted on G2.com.

JC
Mid-Market (51-1000 emp.)
"Awesome tool for capturing voice of customer"
What do you like best about Vouch?

It helps me bring some humanity to our case studies, testimonials, and thought leadership content. I love how much I can personalize the questions and the final video itself. One of my favorite way to use it is to ask the same question to multiple customers and stitch all the answers together — right within Vouch. Review collected by and hosted on G2.com.

What do you dislike about Vouch?

Some finer-tuned editing controls would be helpful. They have told me this is on their roadmap and are actively working on it. Review collected by and hosted on G2.com.

Dan F.
DF
Director
Mid-Market (51-1000 emp.)
"Multiple ways to capture authentic customer voice"
What do you like best about Vouch?

It is extremely flexible and lets my team be creative in not only what stories we want to capture but how those stories are presented back. We initially started using Vouch for high volume short-form customer video testimonials and then realized the power of combining multiple Vouch responses to land consistent product truths from multiple customers in their own authentic voice. Review collected by and hosted on G2.com.

What do you dislike about Vouch?

This is an area they have clearly been improving so it won't be a challenge for long but anything they can do to make it easier to make editing easier and more professional would help. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Game changer for collecting feedback"
What do you like best about Vouch?

Any good product starts with their people, and the team at Vouch are top notch. Approachable, empathetic, great listeners and generally just excellent to work with - they see you as a partner not just another customer. The product - it's so easy to use and we can enable our teams in minutes to be collecting video feedback for any project they can dream of. Review collected by and hosted on G2.com.

What do you dislike about Vouch?

There aren't any. It's rare to find a product that can meet all the expectations of so many different business units (almost all teams are using this in our company now). Review collected by and hosted on G2.com.

Daniel 'Mamba' O.
DO
The Smartphone Storyteller
Small-Business (50 or fewer emp.)
"The best video testimonial collection platform (coming from a +10 video content creator)"
What do you like best about Vouch?

Vouch solves all of the major pain points that you would experience if you were to individually manage the entire video testimonial collection process Review collected by and hosted on G2.com.

What do you dislike about Vouch?

Very rarely if a client/customer records their testimonial using an Android device, the playback on the video through the Vouch platform can be choppy Review collected by and hosted on G2.com.

Verified User in Sports
AS
Small-Business (50 or fewer emp.)
"Amazing video collection and distribution tool"
What do you like best about Vouch?

Vouch makes it easy to collect or share videos. From performing interviews to gathering feedback from staff or providing updates to the team, Vouch allows you to do it all in just a few clicks.

Being completely browser-based makes it easy to use without the need for apps or extensions or any of the other complexities that other options have. Review collected by and hosted on G2.com.

What do you dislike about Vouch?

No downsides. The product keeps evolving quickly, and new features are continuously coming out. Review collected by and hosted on G2.com.

Brad J.
BJ
General Manager
Mid-Market (51-1000 emp.)
"The best video collection & feedback tool on the market"
What do you like best about Vouch?

Super easy to collect video content from customers, users, employees and more. You can lead the respondent on a journey by asking your own pre-built questions and Vouch will even help prompt you to ask the right questions. Video collection has been clunky in the past and Vouch has solved for that - the possibilities of using video content with Vouch are also endless. Review collected by and hosted on G2.com.

What do you dislike about Vouch?

Nothing to dislike about it, I think it's a great product and so far everything has worked really well for us. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Such a great way to show appreciation"
What do you like best about Vouch?

It's super easy to use and create a video almost instantly. It's a great way for me to show appreciation to my organization or to have my customers show appreciation for our services. Review collected by and hosted on G2.com.

What do you dislike about Vouch?

I can't think of anything right now because I don't use beyond the simple video creation feature right now. Review collected by and hosted on G2.com.

Francesco d.
FD
DEsigner
Small-Business (50 or fewer emp.)
"Vouch is a breath of fresh air"
What do you like best about Vouch?

Vouch is a breath of fresh air for businesses trying to collect video testimonials and insights in a compelling and scalable way.

Vouch is easy to use for anyone, but it has plenty of in-depth features that make it robust and customizable. It integrates nicely with our favourite apps like slack, dropbox, lever, Hubspot and Google drive, which makes the all process so easy.

You can set up your requests in nearly any way you want, and it's flexible for editing and managing the content. The navigation is linear, and I had no issues learning or adjusting to it.

The Vouch team is very transparent and listens closely to their users, taking their best feedback and suggestions to heart and constantly improving the platform. Review collected by and hosted on G2.com.

What do you dislike about Vouch?

Honestly, I love almost everything about Vouch. The only thing that I would add additional integrations. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Connection at it's finest!"
What do you like best about Vouch?

Vouch has been a great tool to connect our employees remotely. We were really missing face-to-face touchpoints, especially with new starters, and Vouch has helped us keep the connection engaging and fun! It is also a super simple tool to use, where in a world where we are all-time poor, helps dramatically. Review collected by and hosted on G2.com.

What do you dislike about Vouch?

I love Vouch. When compared to other tools it is more expensive and therefore becomes hard to justify when we have tight budgets. Review collected by and hosted on G2.com.

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