Introducing G2.ai, the future of software buying.Try now
Compare BigCommerce and Volusion 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Unanet GovCon
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Odoo ERP
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Unanet AE ERP
Visit Website
At a Glance
Market Segments
Small-Business (77.0% of reviews)
Small-Business (78.7% of reviews)
Entry-Level Pricing
$29.95/ per month
$35.00
BigCommerce
Star Rating
(568)4.2 out of 5
Market Segments
Small-Business (77.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansVolusion
Star Rating
(66)3.2 out of 5
Market Segments
Small-Business (78.7% of reviews)
Pros & Cons
Entry-Level Pricing
$35.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Volusion's Storefront Design Tools score lower at 6.5 compared to BigCommerce's 7.9, indicating that BigCommerce offers more robust and user-friendly design options for creating visually appealing storefronts.
- Reviewers mention that BigCommerce excels in Payment Processing with a score of 8.7, while Volusion lags behind at 7.4, suggesting that users find BigCommerce's payment options more reliable and easier to manage.
- G2 users highlight that BigCommerce's Customer Service Integration is rated at 8.0, significantly higher than Volusion's 6.1, indicating that BigCommerce provides better tools for integrating customer service solutions.
- Users on G2 report that Volusion's Multi-Channel Fulfillment capabilities are lacking, scoring only 5.0, while BigCommerce shines with a score of 7.8, making it a better choice for businesses looking to manage orders across multiple channels effectively.
- Reviewers say that BigCommerce's SEO features are superior, with a score of 7.9 compared to Volusion's 7.6, suggesting that users find BigCommerce more effective for optimizing their online presence and driving traffic.
- Users report that Volusion's Returns / Refunds process is rated at 6.4, which is significantly lower than BigCommerce's 8.2, indicating that BigCommerce provides a more streamlined and user-friendly experience for handling returns and refunds.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Free Trial
BigCommerce
Free Trial is available
Volusion
Free Trial is available
Ratings
Meets Requirements
8.3
481
6.9
58
Ease of Use
8.4
484
7.1
58
Ease of Setup
8.3
303
6.8
34
Ease of Admin
8.4
284
7.1
36
Quality of Support
8.3
463
7.2
57
Has the product been a good partner in doing business?
8.4
281
6.5
35
Product Direction (% positive)
8.0
464
4.1
57
Features by Category
Headless Commerce
7.4
85
Not enough data
7.8
94
Not enough data
7.7
91
Not enough data
7.5
104
Not enough data
7.6
93
Not enough data
Generative AI
7.2
54
Not enough data
7.4
53
Not enough data
Agentic AI - E-Commerce Platforms
5.7
10
Not enough data
6.5
12
Not enough data
5.8
12
Not enough data
5.6
12
Not enough data
5.7
12
Not enough data
6.0
12
Not enough data
Merchandising/Marketing
7.9
385
6.5
38
8.3
388
6.9
39
7.7
370
5.9
40
7.9
372
6.3
38
7.9
351
5.3
35
7.7
350
6.1
32
7.9
360
7.7
38
Product Catalog
8.3
385
7.5
39
8.2
377
7.2
36
8.0
379
6.6
37
7.9
266
6.8
17
Order Process
8.5
389
7.4
38
8.1
380
7.2
38
8.5
364
7.6
40
8.8
375
7.3
41
8.5
387
7.5
39
8.2
346
6.4
32
8.1
333
6.7
32
7.8
262
5.1
24
Multi-Channel Support
8.0
321
6.1
32
8.1
353
5.8
32
7.9
305
5.6
27
8.0
338
6.1
30
7.7
232
6.1
19
7.9
246
5.2
20
7.6
198
4.9
20
Platform
8.1
297
5.2
27
7.8
361
5.9
37
7.9
334
5.8
28
8.4
356
7.3
36
7.9
354
6.4
34
8.6
362
7.8
35
Feature Not Available
Feature Not Available
8.6
349
7.9
34
Feature Not Available
6.9
21
Feature Not Available
6.4
20
8.5
333
7.0
35
8.6
374
7.6
38
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce and Volusion are categorized as E-Commerce Platforms
Unique Categories
BigCommerce is categorized as Omnichannel Commerce
Volusion is categorized as Google Workspace for Sales
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Volusion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.7%
Apparel & Fashion
6.1%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.8%
Other
61.4%
Retail
23.8%
Internet
9.5%
Consumer Goods
7.9%
Marketing and Advertising
4.8%
Information Technology and Services
4.8%
Other
49.2%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
Volusion has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
