---
title: VISITOUR Reviews
meta_title: 'VISITOUR Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how VISITOUR works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# VISITOUR Reviews
**Vendor:** FLS  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About VISITOUR
VISITOUR is a dynamic field service scheduling, route optimisation, and mobile workforce management solution. Algorithm and AI-enhanced optimisation enables digital transformation to achieve high levels of field operative productivity and customer engagement. Customers range from 50 to 1000s of operatives, with complex and flexible scheduling requirements across maintenance, repairs, inspections, surveyors, housing officers and more. VISITOUR produces realistic, accurate appointments and routes that use actual traffic-based driving speeds for every road segment. Precision appointment duration and dynamic in-day re-optimisation typically saves field services 30-50% of driving time with evidence that this translates into more jobs achieved, more time with customers, and reduced fuel use and CO2. Skills and materials rules maximise sooner attendance, first-time fix rates, and customer experience is optimised with support for 24×7 self-service and live ETA.




## VISITOUR Reviews
  ### 1. Highly Optimised and hassle free software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amita A. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about VISITOUR?**

Customizability
Mobile access
Ease of use

**What do you dislike about VISITOUR?**

Invoice and payment management is a little onerous

**What problems is VISITOUR solving and how is that benefiting you?**

Customer acquisition and customer retention are the two main objectives that FLS vistour has helped us with.
It provides real time information as per the business requirements which increases the customer engagement.


## VISITOUR Discussions
  - [What is FLS VISITOUR used for?](https://www.g2.com/discussions/what-is-fls-visitour-used-for)

- [View VISITOUR pricing details and edition comparison](https://www.g2.com/products/visitour/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+01%3A34%3A02+-0500&secure%5Bsession_id%5D=ea0e8fe1-1fad-4e4f-bdb1-2d5708325bc2&secure%5Btoken%5D=349f25d5d909bf9eba1b12970cb4c5787da419fc406aa43fb75dca91ac03246e&format=llm_user)

## VISITOUR Features
**Routing**
- Master Routing
- Default Routes
- Route Assignment

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Scheduling**
- Master Schedule
- Constraints
- Adjustments
- ETA

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**Optimization**
- Priorities
- Real Time
- Dynamic Routing

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Analytics**
- Performance
- Time & Costs
- Productivity

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

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