VideoAsk (by Typeform) Reviews & Product Details

Videoask is a fantastic product that I’ve used in two different roles, and I’m currently using it to source video testimonial content in the academic space. What I like most is the price, how easy it is to set up and brand prompt workflows, and the user-friendly features that our whole team genuinely appreciates. Review collected by and hosted on G2.com.

Some of our users have complained that it isn’t always clear whether their testimonials were recorded successfully. They’ve also gotten confused when there are multiple prompts (even though we’ve given them advance warning). Videoask could do a better job of giving end users a clearer heads-up about what to expect and confirming when a recording has gone through. Also - the transcription feature is terribly inaccurate & could be much improved. Review collected by and hosted on G2.com.

The flexibility it provides me in its utility and how I can use it for lessons, reflection, and also hiring! Review collected by and hosted on G2.com.

Nothing I have come across so far. I am a fan. Review collected by and hosted on G2.com.

It is very easy to use, in case you don't have much idea how to use it, they guide you. Review collected by and hosted on G2.com.

your image is very sober, it could be more colorful and fun Review collected by and hosted on G2.com.

The organization of the video submissions is by far their best feature. Very handy when you have a lot of videos to go through. Also, you can search from interaction or from contact information, which makes jumping to certain submissions easier. You have the option of setting up your requests nearly any way you want, to make it easier for post-prod and management. The system is fairly easy to use and linear in navigation. Didn't have any issues learning or adjusting to it. Migrating clips is also simple. Review collected by and hosted on G2.com.

The lag, to which its cause is unknown. Also, sometimes cookies and in-app extensions don't load properly, but I never seem to be able to find out what that affects. Search responsiveness is both slow and sensitive. Sometimes users don't enable mic and/or cam permissions (either denied or ignored), so what you receive is a blank submission, rather than disallowing the submission altogether. If I can download multiple clips without them being compressed into a single folder, that would be great. If I can establish a default file naming system for downloads coming from a particular folder when downloaded in a specific pattern that would be great! Review collected by and hosted on G2.com.

VideoAsk is one of the best tools that every digital marketer needs in 2022. The core concept of VideoAsk is to personalise your marketing or sales through interactive video. Paired with powerful tools it could completely replace your funnels with video style funnels and boom your conversion rate Review collected by and hosted on G2.com.

More features, and more minutes on the basic plan would be great. As well as the possibility to add more 3rd party tracking code to the backend of VideoAsk, I had to find a word around for this Review collected by and hosted on G2.com.

A clean and functional interface leads to an overall great experience for both our team members that are using videoAsk to answer the questions, and our customers as well. Review collected by and hosted on G2.com.

Coming from Typeform I wasn't shocked, but videoAsk is on the expensive side. Which is understandable with its feature-rich stack, constant updates/upgrades, and always working infrastructure, you're going to have to pay a bit more.

They've been working to make links overlay better over the video, but still needs more refinement. Review collected by and hosted on G2.com.

very easy to prepare the project, and very easy to share, you can use different the project Review collected by and hosted on G2.com.

white label solutions need to improve ,because some place you can see videoask label Review collected by and hosted on G2.com.

I love how personal it is. You feel as tho you are actually having a conversation with the other person on the end of the video. Such a great tool to embed in the workplace to get a feel for people. Review collected by and hosted on G2.com.

How do i say this... Its still stiffy, you could add so many feature and even an editing feature would be massive on this platform. It can get super messy as well so maybe work on UI and UX Review collected by and hosted on G2.com.

I liked the ability to create a "choose your own adventure" style digital conversation with video ask. Review collected by and hosted on G2.com.

It took a fair amount of planning to create a good "conversation flow." Review collected by and hosted on G2.com.

My favorite aspect of VideoAsk is the depth to which you can build out a personalized video journey for a customer, prospect, partner, etc. Instead of developing complicated email drip campaigns which often go unread, it's been really fun to translate our campaigns into video format. Review collected by and hosted on G2.com.

We've struggled to figure out how to drive two-way engagement, which is hard to blame VideoAsk for; but, one of our biggest goals in purchasing VideoAsk was gathering video testimonials from clients and we've had very limited success in doing so. Also, I feel the plans are prohibitively expensive, especially if you're an existing Typeform customer. Review collected by and hosted on G2.com.