# UserTesting vs VideoAsk (by Typeform) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that UserTesting excels in overall user satisfaction, boasting a significantly higher G2 Score compared to VideoAsk. Users appreciate the platform's variety of test types, including websites, prototypes, and mobile apps, which enhances their ability to gather diverse feedback.
- **According to verified reviews** , UserTesting has a robust number of reviews, indicating a reliable user experience. With 728 reviews compared to VideoAsk's 13, users can feel more confident in the insights shared about UserTesting's performance and capabilities.
- **Users say** that UserTesting's implementation process is smooth, with clear instructions and timely payments, making it easier for teams to get started quickly. In contrast, while VideoAsk is noted for its ease of project preparation, it lacks the same level of comprehensive onboarding support.
- **Reviewers mention** that UserTesting's focus on human opinions over AI-generated content resonates well with users, enhancing the platform's perceived value. Meanwhile, VideoAsk is praised for its flexibility in marketing and sales personalization, but some users feel it may not offer the same depth of insights as UserTesting.
- **Users highlight** that VideoAsk provides a user-friendly interface and is particularly effective for digital marketing needs, allowing for easy sharing and project customization. However, UserTesting's intuitive user interface and smooth animations are also frequently commended, making it a strong contender in usability.
- **According to recent feedback** , VideoAsk shines in its ability to facilitate interactive video experiences, which many users find beneficial for lessons and reflections. However, UserTesting's comprehensive analytics and support quality are often cited as superior, providing users with deeper insights and assistance when needed.



| | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 790 | 14 | 
| **Largest Market Segment** | Enterprise (41.9% of reviews) | Small-Business (78.6% of reviews) | 
| **Entry Level Price** | Contact Us Per Year | No pricing available | 

---
## Top Pros & Cons

### UserTesting

Pros:
- Ease of Use (90 reviews)
- Helpful (70 reviews)

Cons:
- Missing Features (28 reviews)
- Testing Difficulties (28 reviews)

### VideoAsk (by Typeform)

**Not enough data**

---
## Ratings Comparison
| Rating | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
  | **Meets Requirements** | 8.6 (603 reviews) | 8.8 (12 reviews) | 
  | **Ease of Use** | 8.4 (634 reviews) | 9.0 (13 reviews) | 
  | **Ease of Setup** | 8.6 (300 reviews) | 9.5 (7 reviews) | 
  | **Ease of Admin** | 8.7 (234 reviews) | 9.4 (6 reviews) | 
  | **Quality of Support** | 9.0 (526 reviews) | 9.3 (10 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (229 reviews) | 9.7 (5 reviews) | 
  | **Product Direction (% positive)** | 8.1 (593 reviews) | 10.0 (13 reviews) | 

---
## Pricing

### UserTesting

#### Entry-Level Pricing

Plan: Team-based Unlimited 

Price: Contact Us Per Year

Description: With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.

Key Features:
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery

[Browse all 2 editions](https://www.g2.com/products/usertesting/pricing)

#### Free Trial

Yes

### VideoAsk (by Typeform)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **UserTesting** | 7.5/10 | 466 |
| **VideoAsk (by Typeform)** | N/A | N/A |

#### User Response Methods

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Survey** | 7.5 (319 reviews) ✓ Verified | Not enough data | 
| **Video Snippets** | 8.6 (376 reviews) ✓ Verified | Not enough data | 
| **Video Interview** | 8.7 (298 reviews) ✓ Verified | Not enough data | 
| **Photo Submission** | 7.1 (183 reviews) ✓ Verified | Not enough data | 
| **Text/Notes** | 8.2 (352 reviews) ✓ Verified | Not enough data | 

#### Participant Selection

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **In-App** | 7.4 (126 reviews) | Not enough data | 
| **In-Store** | 5.5 (81 reviews) | Not enough data | 
| **On-Site** | 6.9 (107 reviews) | Not enough data | 
| **Recruitment Pool** | 8.1 (376 reviews) ✓ Verified | Not enough data | 

#### Insights

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Analytics** | 7.7 (346 reviews) ✓ Verified | Not enough data | 
| **Collaboration** | 7.7 (312 reviews) ✓ Verified | Not enough data | 
| **Sorting** | 7.4 (313 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **AI Text Summarization** | 6.6 (84 reviews) | Not enough data | 

### Consumer Video Feedback

| Product | Score | Reviews |
|---|---|---|
| **UserTesting** | 7.9/10 | 259 |
| **VideoAsk (by Typeform)** | 8.5/10 | 10 |

#### Feedback Source

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Invitation** | 8.0 (114 reviews) | 8.3 (8 reviews) | 
| **Survey Link** | 8.3 (132 reviews) | 8.3 (9 reviews) | 
| **App** | 8.4 (131 reviews) | 9.0 (8 reviews) | 
| **Widget** | 7.7 (83 reviews) | 9.7 (6 reviews) | 
| **Recruitment Pool** | 8.3 (155 reviews) | Not enough data | 

#### Feedback Management

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Media Library** | 7.7 (144 reviews) | 8.6 (7 reviews) | 
| **Sorting** | 7.7 (159 reviews) | 8.5 (9 reviews) | 
| **Sharing** | 8.2 (177 reviews) | 9.3 (9 reviews) | 
| **Privacy** | 8.2 (162 reviews) | 8.5 (9 reviews) | 

#### Insights

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Human Transcription** | Feature Not Available | 7.3 (5 reviews) | 
| **Computer Transcription** | 7.3 (162 reviews) | 6.9 (7 reviews) | 
| **Analytics** | 7.7 (173 reviews) | 8.8 (7 reviews) | 

#### Agentic AI - Demo Automation

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **AI Demo Agent or Avatar ** | Not enough data | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **UserTesting** | 6.6/10 | 25 |
| **VideoAsk (by Typeform)** | N/A | N/A |

#### Analytics

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Net Promoter Score (NPS)** | 6.8 (20 reviews) | Not enough data | 
| **Customer Satisfaction (CSAT) Score** | 6.7 (19 reviews) | Not enough data | 
| **Customer Effort Score (CES)** | 6.8 (18 reviews) | Not enough data | 
| **Gamification** | Feature Not Available | Not enough data | 

#### Customization

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Stakeholder Management** | 6.9 (18 reviews) | Not enough data | 
| **Multilanguage Support** | 6.2 (17 reviews) | Not enough data | 
| **Multiple Branding Support** | 6.2 (18 reviews) | Not enough data | 
| **Vertical-specific Solutions** | 5.8 (17 reviews) | Not enough data | 

#### Generative AI

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | 7.3 (19 reviews) | Not enough data | 

#### Agentic AI - Experience Management

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **UserTesting** | 6.4/10 | 29 |
| **VideoAsk (by Typeform)** | N/A | N/A |

#### Survey Management

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Survey Builder** | 6.1 (22 reviews) | Not enough data | 
| **Question Types** | 7.9 (24 reviews) | Not enough data | 
| **Templates** | 6.5 (22 reviews) | Not enough data | 
| **Survey Distribution** | 6.5 (24 reviews) | Not enough data | 

#### Survey Customization

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Branching/Skip Logic** | 6.0 (25 reviews) | Not enough data | 
| **Branding** | 5.8 (24 reviews) | Not enough data | 
| **Multimedia Support** | 6.5 (24 reviews) | Not enough data | 
| **Multilingual Surveys** | 4.9 (23 reviews) | Not enough data | 

#### Survey Insights

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Reporting & Analytics** | 6.3 (24 reviews) | Not enough data | 
| **BI Tools Integration** | Feature Not Available | Not enough data | 
| **Data Exporting** | 7.1 (24 reviews) | Not enough data | 
| **Permissions** | 6.8 (24 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **UserTesting** | 8.2/10 | 155 |
| **VideoAsk (by Typeform)** | N/A | N/A |

#### Generative AI

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **AI Text Generation** | 5.7 (5 reviews) | Not enough data | 
| **AI Text Summarization** | 6.4 (6 reviews) | Not enough data | 

#### Survey Management

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Brand Design Consistency** | 9.0 (35 reviews) ✓ Verified | Not enough data | 
| **Survey Deployment** | 8.3 (83 reviews) ✓ Verified | Not enough data | 
| **Feedback Collection** | 8.6 (107 reviews) ✓ Verified | Not enough data | 
| **Device Responsiveness** | 8.5 (100 reviews) ✓ Verified | Not enough data | 

#### Process Management

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Feedback Aggregation** | 8.0 (102 reviews) ✓ Verified | Not enough data | 
| **Trigger Alerts** | Feature Not Available | Not enough data | 
| **Real-Time Analysis** | 8.3 (82 reviews) ✓ Verified | Not enough data | 
| **Real-Time Action** | Feature Not Available | Not enough data | 

#### System Management

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Security** | 8.8 (89 reviews) ✓ Verified | Not enough data | 
| **System Monitoring** | 9.2 (15 reviews) ✓ Verified | Not enough data | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **UserTesting** | N/A | N/A |
| **VideoAsk (by Typeform)** | N/A | N/A |

#### Survey Design - Consumer Insights Platforms

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Feature Not Available | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | Not enough data | 
| **AI Smart Probes** | Feature Not Available | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Rapid Research** | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | Not enough data | 
| **Benchmarking & Norms** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Dashboards & Embedded Integrations** | Feature Not Available | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Consumer Video Feedback Software](https://www.g2.com/categories/consumer-video-feedback)

**Unique to UserTesting (5):** [User Research Tools](https://www.g2.com/categories/user-research), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Experience Management Software](https://www.g2.com/categories/experience-management), [Survey Software](https://www.g2.com/categories/survey), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)



---
## Reviewer Demographics

### By Company Size

| Segment | UserTesting | VideoAsk (by Typeform) | 
|---|---|---|
| **Small-Business** | 20.0% | 78.6% | 
| **Mid-Market** | 38.1% | 21.4% | 
| **Enterprise** | 41.9% | 0% | 

### By Industry

#### UserTesting

- **Financial Services:** 10.3%
- **Computer Software:** 9.8%
- **Information Technology and Services:** 8.8%
- **Retail:** 6.5%
- **Consumer Goods:** 3.8%
- **Health, Wellness and Fitness:** 3.7%
- **Marketing and Advertising:** 3.6%
- **Design:** 3.4%
- **Insurance:** 3.2%
- **Internet:** 3.2%
- **Other:** 43.8%

#### VideoAsk (by Typeform)

- **Education Management:** 35.7%
- **Marketing and Advertising:** 21.4%
- **Professional Training & Coaching:** 7.1%
- **Political Organization:** 7.1%
- **Market Research:** 7.1%
- **Management Consulting:** 7.1%
- **E-Learning:** 7.1%
- **Computer Software:** 7.1%

---
## Alternatives

### Alternatives to UserTesting

- [Dscout](https://www.g2.com/products/dscout/reviews) — 4.5/5 stars (184 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (524 reviews)
- [Lyssna](https://www.g2.com/products/lyssna/reviews) — 4.5/5 stars (178 reviews)
- [Userlytics](https://www.g2.com/products/userlytics/reviews) — 4.4/5 stars (188 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
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- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
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- [Maze](https://www.g2.com/products/maze-maze/reviews) — 4.5/5 stars (111 reviews)
- [WEVO](https://www.g2.com/products/wevo/reviews) — 4.7/5 stars (71 reviews)

### Alternatives to VideoAsk (by Typeform)

- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (524 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)
- [Discuss](https://www.g2.com/products/discuss/reviews) — 4.7/5 stars (276 reviews)
- [Userback](https://www.g2.com/products/userback/reviews) — 4.7/5 stars (285 reviews)
- [Dscout](https://www.g2.com/products/dscout/reviews) — 4.5/5 stars (184 reviews)
- [Userlytics](https://www.g2.com/products/userlytics/reviews) — 4.4/5 stars (188 reviews)
- [Dovetail](https://www.g2.com/products/dovetail-research-pty-ltd-dovetail/reviews) — 4.5/5 stars (167 reviews)
- [HeyMarvin](https://www.g2.com/products/heymarvin/reviews) — 4.8/5 stars (130 reviews)
- [Userfeel](https://www.g2.com/products/userfeel/reviews) — 4.5/5 stars (105 reviews)
- [Vocal Video](https://www.g2.com/products/vocal-video/reviews) — 4.8/5 stars (24 reviews)

---
## Top Discussions

### UserTesting

- Title: [Does user testing record your face?](https://www.g2.com/discussions/does-user-testing-record-your-face) — 2 comments
  > **Top comment:** "Not always, if they need to do so, it will be mentioned in the screeners and/or in the terms and conditions before starting the test."
- Title: [Will you consider building out videos and demos for specific prospective users?](https://www.g2.com/discussions/will-you-consider-building-out-videos-and-demos-for-specific-prospective-users) — 2 comments, 1 upvote
  > **Top comment:** "The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. "
- Title: [What does user testing do?](https://www.g2.com/discussions/what-does-user-testing-do) — 1 comment
  > **Top comment:** "Best-in-class companies rely on UserTesting to gain valuable insight into their products from people. Every day, new testing opportunities are released from..."
- Title: [Does user testing really pay?](https://www.g2.com/discussions/does-user-testing-really-pay) — 1 comment
  > **Top comment:** "Yes! UserTesting allows contributors the opportunity to earn extra money in your spare time by providing your opinions and thoughts on products, apps, and..."
- Title: [Can i earn by testing your products as a user?](https://www.g2.com/discussions/50313-can-i-earn-by-testing-your-products-as-a-user) — 1 comment, 1 upvote
  > **Top comment:** "Yes, you can apply to join the UserTesting panel of participants and get paid for completing tests that you qualify for. Learn more here:..."

### VideoAsk (by Typeform)

- Title: [Does VideoAsk offer a white-labeled solution](https://www.g2.com/discussions/32142-does-videoask-offer-a-white-labeled-solution) — 4 comments, 1 upvote
  > **Top comment:** "Great question. Following"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/usertesting-vs-videoask-by-typeform)