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Compare UserTesting and VideoAsk (by Typeform) 
Featured Products
At a Glance
Market Segments
Enterprise (41.9% of reviews)
Small-Business (76.9% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
UserTesting
Star Rating
(785)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansVideoAsk (by Typeform)
Star Rating
(13)4.5 out of 5
Market Segments
Small-Business (76.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about VideoAsk (by Typeform)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UserTesting excels in overall user satisfaction, boasting a significantly higher G2 Score compared to VideoAsk. Users appreciate the platform's variety of test types, including websites, prototypes, and mobile apps, which enhances their ability to gather diverse feedback.
- According to verified reviews, UserTesting has a robust number of reviews, indicating a reliable user experience. With 728 reviews compared to VideoAsk's 13, users can feel more confident in the insights shared about UserTesting's performance and capabilities.
- Users say that UserTesting's implementation process is smooth, with clear instructions and timely payments, making it easier for teams to get started quickly. In contrast, while VideoAsk is noted for its ease of project preparation, it lacks the same level of comprehensive onboarding support.
- Reviewers mention that UserTesting's focus on human opinions over AI-generated content resonates well with users, enhancing the platform's perceived value. Meanwhile, VideoAsk is praised for its flexibility in marketing and sales personalization, but some users feel it may not offer the same depth of insights as UserTesting.
- Users highlight that VideoAsk provides a user-friendly interface and is particularly effective for digital marketing needs, allowing for easy sharing and project customization. However, UserTesting's intuitive user interface and smooth animations are also frequently commended, making it a strong contender in usability.
- According to recent feedback, VideoAsk shines in its ability to facilitate interactive video experiences, which many users find beneficial for lessons and reflections. However, UserTesting's comprehensive analytics and support quality are often cited as superior, providing users with deeper insights and assistance when needed.
Pricing
Entry-Level Pricing
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
VideoAsk (by Typeform)
No pricing availableFree Trial
UserTesting
Free Trial is available
VideoAsk (by Typeform)
No trial information availableRatings
Meets Requirements
8.6
599
8.6
11
Ease of Use
8.4
630
8.9
12
Ease of Setup
8.6
295
9.4
6
Ease of Admin
8.7
231
9.4
6
Quality of Support
9.0
522
9.4
9
Has the product been a good partner in doing business?
8.8
226
9.7
5
Product Direction (% positive)
8.1
589
10.0
12
Features by Category
User Response Methods
7.5
317
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
8.7
296
|
Verified
Not enough data
7.1
182
|
Verified
Not enough data
8.2
351
|
Verified
Not enough data
Participant Selection
7.4
126
Not enough data
5.5
81
Not enough data
6.9
107
Not enough data
8.1
374
|
Verified
Not enough data
Insights
7.7
344
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
312
|
Verified
Not enough data
Generative AI
6.6
83
Not enough data
Feedback Source
8.0
114
8.3
8
8.4
131
8.1
8
8.4
131
9.0
8
7.7
83
9.7
6
8.3
155
Not enough data
Feedback Management
7.7
144
8.6
7
7.7
159
8.3
8
8.2
176
9.3
9
8.2
162
8.5
9
Insights
Feature Not Available
7.3
5
7.3
162
8.1
6
7.7
173
8.8
7
Agentic AI - Demo Automation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Not enough data
Customization
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Not enough data
Generative AI
Feature Not Available
Not enough data
7.3
19
Not enough data
Agentic AI - Experience Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Not enough data
Survey Customization
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Not enough data
Survey Insights
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Not enough data
Agentic AI - Survey
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.7
5
Not enough data
6.4
6
Not enough data
Survey Management
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Not enough data
Process Management
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
Not enough data
System Management
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
UserTesting and VideoAsk (by Typeform) are categorized as Consumer Video Feedback
Unique Categories
UserTesting is categorized as User Research, Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
VideoAsk (by Typeform) has no unique categories
Reviews
Reviewers' Company Size
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VideoAsk (by Typeform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Education Management
30.8%
Marketing and Advertising
23.1%
Professional Training & Coaching
7.7%
Political Organization
7.7%
Market Research
7.7%
Other
23.1%
Discussions
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
VideoAsk (by Typeform) has no more discussions with answers
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