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Compare UserTesting and VideoAsk (by Typeform) 
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At a Glance
Market Segments
Enterprise (41.8% of reviews)
Small-Business (76.9% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
UserTesting
Star Rating
(781)4.4 out of 5
Market Segments
Enterprise (41.8% of reviews)
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansVideoAsk (by Typeform)
Star Rating
(13)4.5 out of 5
Market Segments
Small-Business (76.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about VideoAsk (by Typeform)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in its Test Feedback feature, scoring 8.6, which allows for detailed insights into user interactions, while VideoAsk (by Typeform) offers a more streamlined approach to Video Snippets with a score of 8.7, making it easier for small businesses to gather quick feedback.
- Reviewers mention that UserTesting's Quality of Support is rated at 9.0, indicating a strong commitment to customer service, whereas VideoAsk (by Typeform) also shines in this area with a score of 9.4, suggesting that both platforms prioritize user assistance effectively.
- G2 users highlight that UserTesting's Survey Management capabilities, particularly in Survey Builder (5.8), could use improvement compared to VideoAsk (by Typeform), which offers a more user-friendly interface for Survey Distribution (5.5) and Question Types (7.3).
- Users on G2 report that VideoAsk (by Typeform) has a superior Widget feature, scoring 9.7, which allows for seamless integration into websites, while UserTesting's Invitation feature scores slightly lower at 8.2, indicating a less flexible approach to user engagement.
- Reviewers mention that UserTesting's Feedback Collection (8.6) is robust, but VideoAsk (by Typeform) outperforms in Sharing (9.3), making it easier for users to disseminate feedback across various platforms.
- Users say that while UserTesting provides solid Analytics (7.7), VideoAsk (by Typeform) offers enhanced Computer Transcription capabilities (8.1), which can significantly improve the efficiency of data processing and insights generation.
Pricing
Entry-Level Pricing
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
VideoAsk (by Typeform)
No pricing availableFree Trial
UserTesting
Free Trial is available
VideoAsk (by Typeform)
No trial information availableRatings
Meets Requirements
8.6
598
8.6
11
Ease of Use
8.4
629
8.9
12
Ease of Setup
8.6
295
9.4
6
Ease of Admin
8.7
231
9.4
6
Quality of Support
9.0
521
9.4
9
Has the product been a good partner in doing business?
8.8
226
9.7
5
Product Direction (% positive)
8.1
588
10.0
12
Features by Category
User Response Methods
7.5
316
|
Verified
Not enough data
8.7
373
|
Verified
Not enough data
8.7
295
|
Verified
Not enough data
7.1
181
|
Verified
Not enough data
8.2
350
|
Verified
Not enough data
Participant Selection
7.4
126
Not enough data
5.6
82
Not enough data
6.9
108
Not enough data
8.1
375
|
Verified
Not enough data
Insights
7.7
344
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
312
|
Verified
Not enough data
Generative AI
6.7
84
Not enough data
Feedback Source
8.0
112
8.3
8
8.4
129
8.1
8
8.4
131
9.0
8
7.7
82
9.7
6
8.3
155
Not enough data
Feedback Management
7.7
144
8.6
7
7.7
158
8.3
8
8.2
175
9.3
9
8.2
160
8.5
9
Insights
Feature Not Available
7.3
5
7.3
160
8.1
6
7.7
172
8.8
7
Agentic AI - Demo Automation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
6.7
19
Not enough data
6.5
18
Not enough data
6.8
18
Not enough data
Feature Not Available
Not enough data
Customization
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Not enough data
Generative AI
Feature Not Available
Not enough data
7.3
19
Not enough data
Agentic AI - Experience Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Not enough data
Survey Customization
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Not enough data
Survey Insights
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Not enough data
Agentic AI - Survey
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.7
5
Not enough data
6.4
6
Not enough data
Survey Management
9.0
34
|
Verified
Not enough data
8.2
82
|
Verified
Not enough data
8.6
106
|
Verified
Not enough data
8.5
99
|
Verified
Not enough data
Process Management
8.0
101
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
81
|
Verified
Not enough data
Feature Not Available
Not enough data
System Management
8.8
88
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
UserTesting and VideoAsk (by Typeform) are categorized as Consumer Video Feedback
Unique Categories
UserTesting is categorized as User Research, Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
VideoAsk (by Typeform) has no unique categories
Reviews
Reviewers' Company Size
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VideoAsk (by Typeform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.9%
Retail
6.5%
Consumer Goods
3.9%
Other
60.7%
Education Management
30.8%
Marketing and Advertising
23.1%
Professional Training & Coaching
7.7%
Political Organization
7.7%
Market Research
7.7%
Other
23.1%
Discussions
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
VideoAsk (by Typeform) has no more discussions with answers
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