VICIdial Pricing Overview

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Hosted Service

Starting at $400.00

1 per telco server Per Month

VICIhost hosted VICIdial service

Free Open-Source Download

$0.00

With One-Time Purchase

Open-Source download, use VICIdial on your own hardware, no use restrictions

Top-Rated Alternatives

Five9 Intelligent Cloud Contact Center Platform

4.1/5

(576)

View All Alternatives

VICIdial Alternatives Pricing

The following is a quick overview of editions offered by other Contact Center Software

3CX 3CX SMB	Free10 Users	Free for up to 10 users. Next-gen phone system Bring your own SIP Trunk WFH: remote-enable teams Live Chat Team Messaging WhatsApp Video Conferencing Holiday & Business Hours Routing 3CX Talk Links Mobile & Desktop Apps Ring Group & Welcome Message Max 3 Deskphones Show More
Talkdesk Talkdesk Express™ \| United States & Canada Small Business Exclusive	Free25 Licenses Free to Start	Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands. https://www.talkdesk.com/express/ Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses.
CloudTalk Lite	$19.001 User Per Year	Perfect plan to get started with CloudTalk Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦 Business SMS International numbers (160+ countries) Apps for Desktop (Win, Mac, Linux), Mobile (iOS & Android) Call recordings Core call handling features Basic call & SMS analytics with unlimited history Visual call flow designer with basic flow options 24/7 email & live chat support by humans Show More

Various alternatives pricing & plans

Pricing information for the above various VICIdial alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

VICIdial Pricing Reviews

(1)

Jose S.

IT Sysadmin Mid

Mid-Market (51-1000 emp.)

1/16/2026

"Free, Scalable Contact Center with a Learning Curve"

4/5

What do you like best about VICIdial?

I like that VICIdial is a light solution, scalable, and free to use. The reporting services are great; I can see the agents' daily engagements and minutes on call, which helps me oversee the prices for my GSM gateway and the SIMs use. Review collected by and hosted on G2.com.

What do you dislike about VICIdial?

- The knowledge curve: It's difficult to use on first instance. - An intuitive UI: Needs improvement to be more user-friendly. - A better UI, visually: It looks pretty old. - Initial setup: It was pretty challenging. Review collected by and hosted on G2.com.