2026 Best Software Awards are here!See the list
All VCC Live Discussions
G2
Pinned by G2 as a common question
•
What do you like most about VCC Live for contact center solutions, and what could be improved?
What do you like most about VCC Live for contact center solutions, and what could be improved?
Unaccepted calls
What is the quickest way to check , if the customer has dialled again since the unaccepted call?
What is the best way of getting total talk time % in vcc live app?
On daily basis we have issue when c/p stats from vcc that they are in some format of time and we can not easy and fast get stats of talk time % for each agent. Is there a way to set it up in vcc and not to export it in excel?
What is the best way to improve?
Well, its easy to improve if you use a good CRM software with the help of VCC. You can even connect databases with it, so the communication will be fluent and easy.
Do you plan to improve the system repair time and the communication of information?
chcemy informacji:
co się stało,
jak długo potrwa awaria,
i co należy zrobić, aby nie powtórzyła się w przyszłości
What is the best way of getting total talk time % in vcc live app?
On daily basis we have issue when c/p stats from vcc that they are in some format of time and we can not easy and fast get stats of talk time % for each agent. Is there a way to set it up in vcc and not to export it in excel?
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
