Usermaven Features
Reports (14)
-
Reports Interface
Reports interface for standard and self-service reports is intuitive and easy to use.
-
Steps to Answer
Requires a minimal number of steps/clicks to answer business question.
-
Graphs and Charts
Offers a variety of attractive graph and chart formats.
-
Score Cards
Score cards visually track KPI's.
-
Dashboards
Provides business users an interface to easily design, refine and collaborate on their dashboards
Customizable Reports
Alter the layout and content of reports
Marketing Reports
Reports specific to marketing and associated campaigns
Sales Reports
Reports specific to sales analysis for trends and strategies
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Interactive Reports
Edit and personalize data view as needed
Customizable Reports
Alter the layout and content of reports
Customizable Reports
Alter the layout and content of reports
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Dashboard
Alter the layout and content of dashboards
Self Service (10)
-
Calculated Fields
Using formulas based on existing data elements, users can create and calculate new field values.
-
Data Column Filtering
Business users have the ability to filter data in a report based on predefined or automodeled parameters.
-
Data Discovery
Users can drill down and explore data to discover new insights.
-
Search
Ability to search global data set to find and discover data.
-
Collaboration / Workflow
Ability for users to share data and reports they have built within the BI tool and outside the tool through other collaboration platforms.
-
Automodeling
Tool automatically suggests data types, schemas and hierarchies.
Natural Language Search
Ability to interact with the application using human languages such as English
Visual Discovery
Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.
Data Blending
Merge data from multiple sources to a single data set
Data Blending
Merge data from multiple sources to a single data set
Advanced Analytics (8)
-
Predictive Analytics
Analyze current and historical trends to make predictions about future events.
-
Data Visualization
Communicate complex information clearly and effectively through advanced graphical techniques.
-
Big Data Services
Ability to handle large, complex, and/or siloed data sets.
Real-Time Analytics
Analyze and gain insights into data in real-time
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Real-Time Analytics
Analyze and gain insights into data in real-time
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Building Reports (8)
-
Data Transformation
Converts data formats of source data into the format required for the reporting system without mistakes.
-
Data Modeling
Ability to (re)structure data in a manner that allows extracting insights fast and accurate.
-
WYSIWYG Report Design
Provides business users an interface to easily design and refine their dashboards and reports. (What You See Is What You Get)
-
Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Real-Time Data
Receive data and information in real time
Real-Time Data
Receive data and information in real time
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Metrics (9)
-
Sessions - Digital Analytics
Accurately measure total web traffic and present data elegantly.
-
Engagement
Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc.
-
Entry and Exit Pages
Accurately determine where most people enter your site and where they leave and present data elegantly.
-
Standard Event Tracking
Software automatically tracks standard user actions.
-
Custom Event Tracking
Able to set up custom variables to track any user activity on the site.
-
Retention
Accurately measure bounce rate.
-
Return
Track user return rates and related metrics.
-
Conversions
Track what proportion of users convert via a certain action.
-
Funnels
See how many users proceed down a certain path to conversion.
Reporting (7)
-
Real-Time Reporting
Obtain live data for who is currently accessing your site.
-
Trending
Report on how any user activity has changed over time.
-
Retroactive Reporting
Report on user activity in the past and set up predictive models for the future.
-
Segmentation
Break down a population of users by demographics, sequence actions, time, and able to build custom segments.
-
Mobile Reporting
Analytic tools are also available for mobile and tablet versions of websites.
-
Unification Across Devices
Able to unify user data across devices, recognizing returning users.
-
Custom Reports and Dashboards
Allows users to easily build customized reports and dashboards.
Other (7)
-
User Data
Able to access user-specific data such as location, language, gender, and activity while on the site.
-
Site Search Reporting
Report on keywords used in internal searches.
-
Load Time Monitoring
Track load times on different devices and systems.
-
Campaign Tracking
Analyze inbound marketing traffic to identify which campaigns are working best.
-
E-Commerce
Track revenue and transactions.
-
Promotional Messages
Able to deploy promotional or other pop-up messages based on user actions.
-
Administration Alerts
System can self-monitor critical metrics and alert administrators when they reach concerning levels.
Administration (4)
-
API / Integrations
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
-
QA Testing
Able to test that event and variable setup are reporting data accurately.
-
Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond.
-
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Product Analytics (9)
Account-Level Analytics
Ability to see analytics at the account level.
User-Level Analytics
Ability to see analytics at the user level.
Segmentation
Ability to compare usage across segments such as role, company size, etc.
Funnels
See how users move though a product via grouped page sequences
Alerts
Receive automated alerts and reports based on gains or losses in performance.
Multi-Product Analytics
View analytics for multiple products in a single dashboard, including cross-product engagement
User Scoring
Scores customers and visitors to identify at-risk or thriving accounts.
-
Integrations
Breadth and functionality of integrations with third-party products.
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
Platform Basics (12)
-
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
-
Exporting
Ability to export customer journey maps in a variety of formats to present and analyze.
-
Multi-user Access and Collaboration
Allow team members to invite others to collaborate on journey maps and make direct changes.
-
Multiple Personas
Provide the ability to compare the experiences of multiple personas in one journey map.
-
Data Analytics
Ability to integrate with cross-channel, real-time data analytics to power customer journey map creation.
Predictive Analytics
Predict future data based on historical data sets
Behavioral Analytics
Track and analyse user behavior within a system or network
Campaign Analytics
Track and interpret campaign performance metrics
Website Analytics
Track and analyze information regarding website visitors
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
-
Dynamic Segmentation
Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.).
-
Journey Optimization
Automates the testing and optimization of customer-facing messaging and campaigns.
Data Preparation (2)
-
Connectors
Ability to connect the analytics platform with a wide range of connector options for common data sources, including popular enterprise applications.
-
Data Governance
Connects to enterprise data governance software, or provides integrated data governance features to avoid misuse of data
Data Modeling and Blending (4)
-
Data Querying
Using formulas based on existing data elements, users can create and calculate new field values
-
Data Filtering
Business users have the ability to filter data in a report based on predefined or automodeled parameters.
-
Data Blending
Allows the user to combine data from multiple sources into a functioning dataset.
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Platform Data (4)
-
Journey Reporting
Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s).
-
Trends Reporting
Ability to measure product usage by feature, campaign performance by source, and other trending metrics.
-
Dashboards
Provides dashboards to combine and visualize quantitative and qualitive customer journey data.
-
Advanced Data Filtering
Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data.
Platform Additional Functionality (3)
-
Journey Mapping
Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data.
-
Integrations
Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics.
-
Automated Alerts
Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements.
Generative AI (3)
-
AI Text Generation
Allows users to generate text based on a text prompt.
-
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Customer Journey Analytics (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Product Analytics (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Machine Learning
Enable businesses to implement machine learning algorithms on business data such as sales and revenue
Agentic AI - Customer Journey Mapping (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Agentic AI - Digital Analytics (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Analytics Platforms (8)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Deployment & Integration - Analytics Platforms (6)
No-code Dashboard Builder
Enables non-technical users to build dashboards through intuitive, drag-and-drop interfaces
Report Scheduling and Automation
Enables automated report generation and scheduled delivery to stakeholders
Embedded Analytics and White-labeling
Allows dashboards and analytics to be embedded into external apps with branding flexibility
Data Source Connectivity
Supports integration with major data sources like cloud data warehouses, SQL/NoSQL databases, and SaaS applications
Multiple Data Sources
Allows users to manage data from a number of sources
Query Builder
Tool that allows users to create and execute database queries without needing to know the underlying syntax of the database
Performance & Scalability - Analytics Platforms (3)
Large data handling and Query Speed
Efficiently processes large datasets with minimal lag and ensures high performance under load
Concurrent User Support
Maintains performance and uptime during high traffic from multiple users or teams
Database Support
Supports common databases such as MySQL and Oracle
Advanced Analytics & Modeling - Analytics Platforms (3)
Data Modeling and Governance
Supports semantic data layers, role-based access controls, and metadata governance
Notebook and Script Integration
Integrates with Jupyter, Python, or R for custom analytics and modeling
Built-in Predictive and Statistical Models
Provides native tools for statistical analysis, forecasting, and trend prediction
Agentic AI Capabilities - Analytics Platforms (4)
Auto-generated Insights and Narratives
Uses AI to generate textual summaries, key takeaways, and data stories from dashboards
Natural Language Queries
Allows users to query data and build reports using conversational or plain language
Proactive KPI Monitoring and Alerts
Detects and notifies users about KPI anomalies or significant metric changes in real time
AI Agents for Analytical Follow-ups
Recommends next questions, analyses, or exploration paths using autonomous AI agents
Personalized Intelligence - Analytics Platforms (5)
Behavioral Learning for Contextual Query Refinement
Learns from historical user interactions to improve and personalize query results over time
Role-based Insight Personalization
Tailors dashboard views and suggestions based on user roles, access levels, and past behavior
Conversational and Prompt-based Analytics
Supports AI-driven exploration via prompts or multi-turn conversations for iterative querying
Ad hoc Query
One-off queries made on an as-needed basis
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Behavioral Analytics - Product Analytics (5)
Multi-Product Analytics
View analytics for multiple products in a single dashboard, including cross-product engagement
User level Analytics
Ability to see analytics at the user level.
Account level Analytics
Ability to see analytics at the account level.
Segmentation
Ability to compare usage across segments such as role, company size, etc.
Funnels
See how users move though a product via grouped page sequences
AI driven optimization - Product Analytics (4)
User scoring
Scores customers and visitors to identify at-risk or thriving accounts.
Adaptive learning
View analytics for multiple products in a single dashboard, including cross-product engagement
Automated insights
Anticipates needs and offers suggestions without prompting
Autonomous task execution
Capability to perform complex tasks without constant human input
Platform Infrastructure - Product Analytics (3)
Cross System integrations
Works across multiple software systems or databases
Alerts
Receive automated alerts and reports based on gains or losses in performance.
Integrations
Breadth and functionality of integrations with third-party products.
Additional Functionality (116)
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Secure Data Storage
Securely stores data to prevent data loss or breaches
Data Import/Export
Import and export data to and from software applications
Customizable Branding
Add customized logos and colors to align with company branding
Dashboard Creation
Creation and customization of dashboards
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Real-Time Reporting
Active reporting of data and metrics
Metadata Management
Collect and maintain structured information that describes data or content
Forecasting
Form predictions based on past and present data/trends
Data Storage Management
Manage and store data in a database
Ad hoc Analysis
Ad hoc Reporting
Generate one-off reports that meet information requirements
Data Migration
Move from one database to another, or upgrade the version of database software being used
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Self Service Data Preparation
Access, combine, transform, and store data without the help of an IT department
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Data Mapping
Track the management and flow of data throughout the organization
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Extraction
Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Storytelling
Ability to present data insights in the form of a story to the audience
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Financing Management
Financing arranged by the dealership
Self-service Analytics
Generate reports on your own without IT involvement
KPI Monitoring
Tracking the status of previously identified performance measurements
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
API
Application programming interface that allows for integration with other systems/databases
Data Integration
Combining data from different sources and providing a unified view
Scorecards
Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions
Data Management
Ability to handle large datasets
Task Management
Create, manage and track all task activities and progression
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Data Connectors
Connect to big data sources
Data Visualization
Graphical representation of data
Profitability Analysis
Evaluate the degree to which business operations bring monetary gains
Project Tracking
Monitor the progress of projects from start to finish
Strategic Planning
At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
Publishing/Sharing
Share pre-configured sets of data organized and presented in a specific manner with the organization
Predictive Analytics
Predict future data based on historical data sets
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Templates
Sample files or documents that could be customized as needed or used as is
Mobile Access
Access software remotely via mobile devices
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Workflow Management
Create, design and manage workflows for repetitive tasks
Financial Reporting
Generate reports to assess the financial performance of an organization
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
OLAP
Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data
Single Sign On
Allow users to access multiple services after entering their login credentials once
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Conversion Tracking
Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
Funnel Analysis
Method of analysis that visualizes the series of events that lead towards a defined goal.
Product Data Management
Capture, organize and track product-specific data and information in a centralized location
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Cohort Analysis
Analytics that breaks the data in a data set into related groups/categories.
Session Recording
Record active support and chat sessions for auditing and training
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Data Visualization
Graphical representation of data
Customer Journey Mapping
Visualize and analyze customer experience across all touchpoints and channels
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Interactive Reports
Edit and personalize data view as needed
A/B Testing
Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Map Creation
Create custom maps
Email Marketing
Create and send email blasts/campaigns
Single Sign On
Allow users to access multiple services after entering their login credentials once
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
API
Application programming interface that allows for integration with other systems/databases
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Data Linking
Collating information from different sources in order to create a more valuable and helpful data set.
Whiteboard
Allows multiple users to simultaneously annotate on a digital whiteboard
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Data Visualization
Graphical representation of data
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Brainstorming
Group collaboration to solve ideas in a productive and concentrated manner.
Conversion Tracking
Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
Workflow Management
Create, design and manage workflows for repetitive tasks
Activity Tracking
Track and document all activities across devices, networks, and other systems
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Personalization
Adjust communications based on previous interactions or personal preferences
Customizable Reports
Alter the layout and content of reports
Customer Journey Mapping
Visualize and analyze customer experience across all touchpoints and channels
Customer Profiles
Record customer information, purchase history, and other notes
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Audience Targeting
Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Data Import/Export
Import and export data to and from software applications
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Attribution Modeling
Analyzes the amount of credit that should be assigned to sales and conversion touchpoints.
Action Management
Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal
Map Sharing
Share maps with internal and external stakeholders
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Customizable Branding
Add customized logos and colors to align with company branding
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Customer Touchpoints
Identify specific interactions between customers and brands
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
Diagramming
Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams.
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
A/B Testing
Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
Storyboarding
Dictate the order and pace of an eLearning course, including the logic for how different learners progress
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Top-Rated Alternatives
Technology Glossary Features
View definitions of the features and discover new technology terms.
Mobile reporting is a business intelligence solution that allows users to access analytics on mobile devices. Learn more about the benefits and uses.
Promotional messages are used by businesses to advertise a product, event, or special offer to their customers. Learn more about promotional messages, their best practices, and how marketers can create promotional campaigns with SMS marketing software.
