Usermaven Features
Reports (5)
Reports Interface
Reports interface for standard and self-service reports is intuitive and easy to use. 59 reviewers of Usermaven have provided feedback on this feature.
Steps to Answer
Based on 50 Usermaven reviews. Requires a minimal number of steps/clicks to answer business question.
Graphs and Charts
Offers a variety of attractive graph and chart formats. 58 reviewers of Usermaven have provided feedback on this feature.
Score Cards
As reported in 50 Usermaven reviews. Score cards visually track KPI's.
Dashboards
Provides business users an interface to easily design, refine and collaborate on their dashboards This feature was mentioned in 57 Usermaven reviews.
Self Service (6)
Calculated Fields
Based on 41 Usermaven reviews. Using formulas based on existing data elements, users can create and calculate new field values.
Data Column Filtering
Business users have the ability to filter data in a report based on predefined or automodeled parameters. This feature was mentioned in 46 Usermaven reviews.
Data Discovery
Users can drill down and explore data to discover new insights. 48 reviewers of Usermaven have provided feedback on this feature.
Search
As reported in 48 Usermaven reviews. Ability to search global data set to find and discover data.
Collaboration / Workflow
Ability for users to share data and reports they have built within the BI tool and outside the tool through other collaboration platforms. This feature was mentioned in 46 Usermaven reviews.
Automodeling
Based on 39 Usermaven reviews. Tool automatically suggests data types, schemas and hierarchies.
Advanced Analytics (3)
Predictive Analytics
Based on 46 Usermaven reviews. Analyze current and historical trends to make predictions about future events.
Data Visualization
Communicate complex information clearly and effectively through advanced graphical techniques. 53 reviewers of Usermaven have provided feedback on this feature.
Big Data Services
As reported in 43 Usermaven reviews. Ability to handle large, complex, and/or siloed data sets.
Building Reports (4)
Data Transformation
Converts data formats of source data into the format required for the reporting system without mistakes. This feature was mentioned in 43 Usermaven reviews.
Data Modeling
Based on 42 Usermaven reviews. Ability to (re)structure data in a manner that allows extracting insights fast and accurate.
WYSIWYG Report Design
Based on 45 Usermaven reviews. Provides business users an interface to easily design and refine their dashboards and reports. (What You See Is What You Get)
Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. 42 reviewers of Usermaven have provided feedback on this feature.
Metrics (9)
Sessions - Digital Analytics
Accurately measure total web traffic and present data elegantly. This feature was mentioned in 15 Usermaven reviews.
Engagement
As reported in 14 Usermaven reviews. Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc.
Entry and Exit Pages
Accurately determine where most people enter your site and where they leave and present data elegantly. 15 reviewers of Usermaven have provided feedback on this feature.
Standard Event Tracking
Software automatically tracks standard user actions. This feature was mentioned in 15 Usermaven reviews.
Custom Event Tracking
Able to set up custom variables to track any user activity on the site. 15 reviewers of Usermaven have provided feedback on this feature.
Retention
Accurately measure bounce rate. This feature was mentioned in 15 Usermaven reviews.
Return
Track user return rates and related metrics. 15 reviewers of Usermaven have provided feedback on this feature.
Conversions
Track what proportion of users convert via a certain action. 15 reviewers of Usermaven have provided feedback on this feature.
Funnels
See how many users proceed down a certain path to conversion. This feature was mentioned in 15 Usermaven reviews.
Reporting (7)
Real-Time Reporting
Based on 15 Usermaven reviews. Obtain live data for who is currently accessing your site.
Trending
As reported in 14 Usermaven reviews. Report on how any user activity has changed over time.
Retroactive Reporting
As reported in 14 Usermaven reviews. Report on user activity in the past and set up predictive models for the future.
Segmentation
Break down a population of users by demographics, sequence actions, time, and able to build custom segments. 15 reviewers of Usermaven have provided feedback on this feature.
Mobile Reporting
Analytic tools are also available for mobile and tablet versions of websites. 15 reviewers of Usermaven have provided feedback on this feature.
Unification Across Devices
Based on 13 Usermaven reviews. Able to unify user data across devices, recognizing returning users.
Custom Reports and Dashboards
Allows users to easily build customized reports and dashboards. 15 reviewers of Usermaven have provided feedback on this feature.
Other (7)
User Data
Able to access user-specific data such as location, language, gender, and activity while on the site. 13 reviewers of Usermaven have provided feedback on this feature.
Site Search Reporting
As reported in 13 Usermaven reviews. Report on keywords used in internal searches.
Load Time Monitoring
Based on 13 Usermaven reviews. Track load times on different devices and systems.
Campaign Tracking
As reported in 13 Usermaven reviews. Analyze inbound marketing traffic to identify which campaigns are working best.
E-Commerce
Based on 13 Usermaven reviews. Track revenue and transactions.
Promotional Messages
Able to deploy promotional or other pop-up messages based on user actions. This feature was mentioned in 13 Usermaven reviews.
Administration Alerts
Based on 13 Usermaven reviews. System can self-monitor critical metrics and alert administrators when they reach concerning levels.
Administration (4)
API / Integrations
As reported in 12 Usermaven reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
QA Testing
As reported in 12 Usermaven reviews. Able to test that event and variable setup are reporting data accurately.
Performance and Reliability
As reported in 13 Usermaven reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. This feature was mentioned in 14 Usermaven reviews.
Product Analytics (8)
Account-Level Analytics
Ability to see analytics at the account level.
User-Level Analytics
Ability to see analytics at the user level.
Segmentation
Ability to compare usage across segments such as role, company size, etc.
Funnels
See how users move though a product via grouped page sequences
Alerts
Receive automated alerts and reports based on gains or losses in performance.
Multi-Product Analytics
View analytics for multiple products in a single dashboard, including cross-product engagement
User Scoring
Scores customers and visitors to identify at-risk or thriving accounts.
Integrations
Breadth and functionality of integrations with third-party products.
Platform Basics (7)
Templates
Provide templates for customer journey mapping to jumpstart the process. 11 reviewers of Usermaven have provided feedback on this feature.
Exporting
Ability to export customer journey maps in a variety of formats to present and analyze. This feature was mentioned in 11 Usermaven reviews.
Multi-user Access and Collaboration
Allow team members to invite others to collaborate on journey maps and make direct changes. This feature was mentioned in 13 Usermaven reviews.
Multiple Personas
Based on 11 Usermaven reviews. Provide the ability to compare the experiences of multiple personas in one journey map.
Data Analytics
As reported in 12 Usermaven reviews. Ability to integrate with cross-channel, real-time data analytics to power customer journey map creation.
Dynamic Segmentation
Based on 16 Usermaven reviews. Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.).
Journey Optimization
Automates the testing and optimization of customer-facing messaging and campaigns. 18 reviewers of Usermaven have provided feedback on this feature.
Data Preparation (2)
Connectors
Ability to connect the analytics platform with a wide range of connector options for common data sources, including popular enterprise applications. 41 reviewers of Usermaven have provided feedback on this feature.
Data Governance
Based on 39 Usermaven reviews. Connects to enterprise data governance software, or provides integrated data governance features to avoid misuse of data
Data Modeling and Blending (3)
Data Querying
Using formulas based on existing data elements, users can create and calculate new field values 35 reviewers of Usermaven have provided feedback on this feature.
Data Filtering
As reported in 44 Usermaven reviews. Business users have the ability to filter data in a report based on predefined or automodeled parameters.
Data Blending
Allows the user to combine data from multiple sources into a functioning dataset. 36 reviewers of Usermaven have provided feedback on this feature.
Platform Data (4)
Journey Reporting
Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s). This feature was mentioned in 18 Usermaven reviews.
Trends Reporting
As reported in 18 Usermaven reviews. Ability to measure product usage by feature, campaign performance by source, and other trending metrics.
Dashboards
Based on 18 Usermaven reviews. Provides dashboards to combine and visualize quantitative and qualitive customer journey data.
Advanced Data Filtering
As reported in 17 Usermaven reviews. Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data.
Platform Additional Functionality (3)
Journey Mapping
Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data. This feature was mentioned in 18 Usermaven reviews.
Integrations
Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics. 17 reviewers of Usermaven have provided feedback on this feature.
Automated Alerts
Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements. This feature was mentioned in 18 Usermaven reviews.
Generative AI (2)
AI Text Generation
Based on 31 Usermaven reviews. Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary. This feature was mentioned in 31 Usermaven reviews.
Agentic AI - Customer Journey Analytics (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Product Analytics (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Customer Journey Mapping (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Agentic AI - Digital Analytics (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Analytics Platforms (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Deployment & Integration - Analytics Platforms (4)
No-code Dashboard Builder
Enables non-technical users to build dashboards through intuitive, drag-and-drop interfaces
Report Scheduling and Automation
Enables automated report generation and scheduled delivery to stakeholders
Embedded Analytics and White-labeling
Allows dashboards and analytics to be embedded into external apps with branding flexibility
Data Source Connectivity
Supports integration with major data sources like cloud data warehouses, SQL/NoSQL databases, and SaaS applications
Performance & Scalability - Analytics Platforms (2)
Large data handling and Query Speed
Efficiently processes large datasets with minimal lag and ensures high performance under load
Concurrent User Support
Maintains performance and uptime during high traffic from multiple users or teams
Advanced Analytics & Modeling - Analytics Platforms (3)
Data Modeling and Governance
Supports semantic data layers, role-based access controls, and metadata governance
Notebook and Script Integration
Integrates with Jupyter, Python, or R for custom analytics and modeling
Built-in Predictive and Statistical Models
Provides native tools for statistical analysis, forecasting, and trend prediction
Agentic AI Capabilities - Analytics Platforms (4)
Auto-generated Insights and Narratives
Uses AI to generate textual summaries, key takeaways, and data stories from dashboards
Natural Language Queries
Allows users to query data and build reports using conversational or plain language
Proactive KPI Monitoring and Alerts
Detects and notifies users about KPI anomalies or significant metric changes in real time
AI Agents for Analytical Follow-ups
Recommends next questions, analyses, or exploration paths using autonomous AI agents
Personalized Intelligence - Analytics Platforms (3)
Behavioral Learning for Contextual Query Refinement
Learns from historical user interactions to improve and personalize query results over time
Role-based Insight Personalization
Tailors dashboard views and suggestions based on user roles, access levels, and past behavior
Conversational and Prompt-based Analytics
Supports AI-driven exploration via prompts or multi-turn conversations for iterative querying
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Technology Glossary Features
View definitions of the features and discover new technology terms.
Promotional messages are used by businesses to advertise a product, event, or special offer to their customers. Learn more about promotional messages, their best practices, and how marketers can create promotional campaigns with SMS marketing software.
Mobile reporting is a business intelligence solution that allows users to access analytics on mobile devices. Learn more about the benefits and uses.


