UpKeep Reviews & Product Details

Upkeep has been great to work with; the ease of use is what I like the most. I am able to manage and have visibility across the entire enterprise which makes work a lot simpler. Review collected by and hosted on G2.com.

I understand the complexity of an application and the growth. Upkeep is a powerful tool that can be used in any business sector. A lot of my organization's pain point with the application came about trying to integrate with other platforms. Review collected by and hosted on G2.com.

intuitive and focused work order creation Review collected by and hosted on G2.com.

There is nothing i dislike about Upkeep. Review collected by and hosted on G2.com.

This is the most comprehensive Maintenance System I have used, and it comes at a very competitive price. It covers everything, from managing spare parts to providing analytics on costs, withdrawals, and work order compliance. Review collected by and hosted on G2.com.

it cannot be interconnected to NAV system to create a PO Review collected by and hosted on G2.com.

The ease to input and collect data for reports is fantastic. It has been easy to learn and so very user friendly. Makes looking at work orders in the beginning, in progress and completed very easy. I know where to find information and to input data for our many buildings assets. The asset part of the program lets me keep up with all services to maintenance equipment such as heating and cooling units. It gives an outstanding view of the services that were required to the equipment to be used for future use. I can easily pull up any report for weekly and monthly reports. Review collected by and hosted on G2.com.

I haven't found anything at this time to dislike about UpKeep. Review collected by and hosted on G2.com.

Great tool for any business to bring structure and organization to a maintenance section. Review collected by and hosted on G2.com.

The one thing I don't like is the amount of little bugs and glitches from time to time, and when you get used to using it one way, they come up with an upgrade then you have to learn the new way, but that is evolution. Review collected by and hosted on G2.com.

UpKeep helps keep job orders well organized. It is easy to go to a job in progress or completed and see what stage it is in or what tasks have been completed. Review collected by and hosted on G2.com.

I don't have much negative to say about UpKeep, besides you have to pay per user. If you have multiple people that need to use the software, the cost can add up. Review collected by and hosted on G2.com.

I have introduced Upkeep in 2 different organisations (a Large Hotel and a Municipality) over the last 5 years, and each one of them has retained Upkeep to date. The ease of implementation, the features, and the ease of use for end users make Upkeep the best preventative and reactive maintenance system/app in the market. The system is designed by people who understand maintenance & facilities management, and the maintenance teams I've managed have embraced Upkeep (even the old-school team members who generally hate using phones & apps). I am an advocate of Upkeep and have recommended Upkeep to friends & colleagues who are looking to improve the productivity of their maintenance teams and make preventative and reactive maintenance easy to manage. I've introduced Upkeep in a large hotel, and now in a Premier Tourism Precinct in Australia's Top End. Try it....it will be one of the best decisions you've made in a long time. Review collected by and hosted on G2.com.

The cost per user can get the annual costs of subscription right up there especially if you have multiple Technicians / Maintenance Personnel. However, the ROI in terms of outcomes for the organisation makes it a no brainer. Review collected by and hosted on G2.com.

They continue to update and improve the software to have more options and function better. Review collected by and hosted on G2.com.

I would like the analytics to be more user friendly. I need to learn more about how they work, but I would think it would be more obvious and have better filters without need a lot of training on basic things. Like seeing the cost associated with a single asset or a specific category, or The number of request submitted for a single location In the last year. Just as some examples. Review collected by and hosted on G2.com.

The activity page on each work order. Being able to add information for all of us to see from different log ins in real time with email notifications is outstanding. We've recently delved into the auto PM part of the system now that our team is growing and it is working wonderfully.

The many customization options for the request portal is another of my favorite features. Review collected by and hosted on G2.com.

I wish I could back date the start date of an auto pm. Say I did it two weeks ago and that's the date I want the auto work order to work off of, it wont let me. Either that or be able to manually change the next trigger date without adjusting the future frequencies. Review collected by and hosted on G2.com.

Easy to submit requests. our implementation went well with extra support from Gary. Review collected by and hosted on G2.com.

I would like some formatting features within the description box like bullets, bold and underline and when you print the work order, the description would show the same as it appears on screen. Review collected by and hosted on G2.com.