Work order management. And ease of use is sufficient Review collected by and hosted on G2.com.
Needs training before use, also the dash board looks over populated Review collected by and hosted on G2.com.
The aesthetics are straightforward and uncomplicated, which I appreciate. The design is simple without being confusing. Review collected by and hosted on G2.com.
There are many potential filters that are missing, such as the ability to filter by location. It would be much more convenient if I could sort open work orders based on their location. Review collected by and hosted on G2.com.
Creating and tracking reoccurring tasks is one of the most useful parts about using Upkeep. Review collected by and hosted on G2.com.
Upkeep on the mobile can be challenging to use. They are constantly making it better so I feel like it will improve eventually. Review collected by and hosted on G2.com.
Both the desktop site and mobile app are easy to use. Review collected by and hosted on G2.com.
Our particular use case took quite a bit of set up and working with UpKeep engineers. Review collected by and hosted on G2.com.
We moved our maintenance from paper and excel over to UpKeep and have been extremely happy with the transition. It has made upkeep of our maintenance considerably easier to track and stay on top of. The app is very intuitive and easy for our techs to use. The inventory management is a big plus as well. Review collected by and hosted on G2.com.
Ver occasionally the app would log me out in the middle of the day. Review collected by and hosted on G2.com.
The responsiveness of the Upkeep team. They are quick to respond with a solution to an issue. Whether they can find a solution out of the box or they have to talk to their product development team, they are ready willing and able. Review collected by and hosted on G2.com.
There is a little bit of clunkiness on the app when it comes to technician usability, however I am actively pursuing solutions with the upkeep team. Review collected by and hosted on G2.com.
UpKeep has been an invaluable asset to our maintenance team. The most helpful feature for us has been the work order management system. It allows us to easily create, assign, and track work orders, ensuring that nothing falls through the cracks. The ability to attach photos and documents to work orders has significantly improved our communication and documentation process.
Additionally, the mobile app has been a game-changer. Our technicians can access and update work orders on the go, which has greatly increased our efficiency and reduced downtime. The real-time notifications keep everyone informed and up-to-date, which is crucial for our fast-paced environment.
The reporting and analytics tools have also been extremely beneficial. We can generate detailed reports on our maintenance activities, helping us identify trends and areas for improvement. This data-driven approach has led to more informed decision-making and better resource allocation.
Overall, UpKeep has streamlined our maintenance operations, improved our workflow, and enhanced our team's productivity. I highly recommend it to any organization looking to optimize their maintenance management processes. Review collected by and hosted on G2.com.
the mobile app, although generally very helpful, can sometimes be slow and occasionally crashes. This can be frustrating for our technicians who rely on the app for real-time updates and work order management. Review collected by and hosted on G2.com.
Upkeep keeps track of when the work has been completed, and it helps with managing multiple teams. Review collected by and hosted on G2.com.
I would prefer an easier way to manage my employees information from a computer. As an administrator and manager, I can't change passwords when my employees forget theirs. Review collected by and hosted on G2.com.
The platform is very user friendly and intuitive. Review collected by and hosted on G2.com.
Frequent glitches and slow response time with repairs. Review collected by and hosted on G2.com.
The parts and inventory system is great for keeping track of parts used and helps with reordering and keeping critical parts in stock. Review collected by and hosted on G2.com.
The app can be very slow at times which can be quite frustrating when working on a work order Review collected by and hosted on G2.com.
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