Compare GoTo Connect and Unitel Voice 
Featured Products
At a Glance
Market Segments
Small-Business (70.6% of reviews)
Small-Business (88.9% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
$24.99 100 Users Per Month
GoTo Connect
Star Rating
(1,409)4.4 out of 5
Market Segments
Small-Business (70.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansUnitel Voice
Star Rating
(9)4.6 out of 5
Market Segments
Small-Business (88.9% of reviews)
Pros & Cons
Entry-Level Pricing
$24.99 100 Users Per Month
Browse all 2 pricing plansGoTo Connect vs Unitel Voice
- Reviewers felt that Unitel Voice meets the needs of their business better than GoTo Connect.
- When comparing quality of ongoing product support, reviewers felt that Unitel Voice is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of GoTo Connect over Unitel Voice.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
Unitel Voice
Unlimited Plan
$24.99
100 Users Per Month
Built for Business Builders - Includes All Phone System Features Plus Unlimited Users & Minutes
- 30-Day Risk Free Trial
- Free Voice Talent Studio
- 100% USA-Based Support
Free Trial
GoTo Connect
No trial information availableUnitel Voice
No trial information availableRatings
Meets Requirements
9.0
1,138
9.3
7
Ease of Use
9.0
1,151
9.0
7
Ease of Setup
8.7
812
9.3
5
Ease of Admin
8.9
781
Not enough data
Quality of Support
8.8
1,112
9.3
7
Has the product been a good partner in doing business?
9.1
774
Not enough data
Product Direction (% positive)
8.4
1,102
6.7
7
Features by Category
Dialing Options
8.9
12
Not enough data
8.8
11
Not enough data
Not enough data
Not enough data
Agent Tools
7.1
12
Not enough data
6.7
12
Not enough data
7.1
12
Not enough data
Automation
6.4
11
Not enough data
6.9
12
Not enough data
6.7
10
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
7.3
55
Not enough data
6.9
54
Not enough data
8.0
57
Not enough data
Agentic AI - Online Fax
6.5
10
Not enough data
6.8
10
Not enough data
Sending
9.0
64
Not enough data
9.1
61
Not enough data
8.4
59
Not enough data
8.8
59
Not enough data
8.5
56
Not enough data
8.7
58
Not enough data
Channels
7.4
30
Not enough data
6.9
30
Not enough data
6.0
29
Not enough data
Design
7.9
31
Not enough data
6.1
26
Not enough data
7.1
28
Not enough data
7.6
29
Not enough data
7.4
29
Not enough data
Generative AI
4.5
20
Not enough data
5.2
21
Not enough data
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.6
22
Not enough data
6.4
18
Not enough data
6.3
20
Not enough data
7.8
19
Not enough data
6.4
18
Not enough data
Generative AI
7.7
13
Not enough data
Functions
8.3
21
Not enough data
8.1
18
Not enough data
8.0
18
Not enough data
6.7
16
Not enough data
7.0
17
Not enough data
7.6
17
Not enough data
6.6
16
Not enough data
6.8
16
Not enough data
Agentic AI - Contact Center
4.4
6
Not enough data
4.4
6
Not enough data
5.8
6
Not enough data
3.9
6
Not enough data
Administrative
6.7
14
Not enough data
8.3
21
Not enough data
7.5
20
Not enough data
7.9
16
Not enough data
7.2
16
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
8.5
52
Not enough data
9.1
59
Not enough data
8.3
51
Not enough data
7.4
54
Not enough data
9.0
48
Not enough data
7.9
48
Not enough data
Basic Communication
9.2
912
|
Verified
9.0
5
8.0
397
|
Verified
Not enough data
7.8
450
|
Verified
Not enough data
7.9
384
|
Verified
Not enough data
8.7
652
|
Verified
Not enough data
9.1
738
|
Verified
Not enough data
Agentic AI - VoIP Providers
7.2
26
Not enough data
7.3
25
Not enough data
7.2
25
Not enough data
6.9
26
Not enough data
Access
8.2
478
|
Verified
Not enough data
8.2
504
Not enough data
8.4
507
|
Verified
Not enough data
Advanced Features
8.6
733
|
Verified
Not enough data
9.0
693
|
Verified
Not enough data
9.1
781
|
Verified
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.0
101
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
9.0
109
|
Verified
Not enough data
8.9
96
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
GoTo Connect and Unitel Voice are categorized as VoIP Providers
Unique Categories
Unitel Voice has no unique categories
Reviews
Reviewers' Company Size
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Unitel Voice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.6%
Hospital & Health Care
5.7%
Financial Services
5.4%
Insurance
5.2%
Computer Software
4.3%
Other
70.9%
Real Estate
33.3%
Consulting
11.1%
Public Relations and Communications
11.1%
Outsourcing/Offshoring
11.1%
Marketing and Advertising
11.1%
Other
22.2%
Discussions
The Call prompter
2 Comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
Unitel Voice has no discussions with answers
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