# R1 RCM Reviews
**Vendor:** R1  
**Category:** [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management)  
**Total Reviews:** 1
## About R1 RCM
Our end-to-end revenue cycle solutions reduce friction – delivering accelerated and sustainable results across all settings of care and payment models.




## R1 RCM Reviews
  ### 1. Not Suitable for Non Emergent Medical Transportation Providers

**Rating:** 0.0/5.0 stars

**Reviewed by:** Michelle B. | Billing Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2019

**What do you like best about R1 RCM?**

There is so much promise in the IMX billing platform, but unfortunately it just can't live up to the expectations put on it. I like parts of the Super CodeQ, and the sweep function can be helpful, but there are far more cons than pros for me with this system.

**What do you dislike about R1 RCM?**

Nightly batching limits; no control over what happens to your system or information because changes and updates are global. Some processes are automated and some aren't; very difficult to manually move accounts from one workflow another (which, you really can't in reality; we have just made a ton of workarounds). The system will hold accounts from filing claims via hidden edits that are only discoverable via reports. There is so, so much more that I could add to this list but I've already passed the 10-minute guideline for this review.

**Recommendations to others considering R1 RCM:**

If you run a non-emergency medical transportation service, go almost anywhere else. If you're looking at R1 primarily for the EMR capability, you'd be better staying on paper until you find something else. R1 was a less expensive option for our company 4 years ago, but it has turned out to be the costliest mistake I've ever personally witnessed anyone make.

**What problems is R1 RCM solving and how is that benefiting you?**

We are not solving any problems with R1. In fact, our relationship with R1 has cost my employer a tremendous amount of money (millions) and caused a ton of inner turmoil over the last 4 years. There have been no benefits and we continue to lose money on a monthly basis.



- [View R1 RCM pricing details and edition comparison](https://www.g2.com/products/r1-rcm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+10%3A55%3A24+-0500&secure%5Bsession_id%5D=8a920918-f828-4598-85a8-0afba7f19461&secure%5Btoken%5D=c26651e264aecfcfd3856d99339b44615bb92e23b61a4ec100ecc44152113de4&format=llm_user)

## R1 RCM Features
**Clinical**
- Compliance - Revenue Cycle Management (RCM)
- Software Integrations - Revenue Cycle Management (RCM)
- Task Automation - Revenue Cycle Management (RCM)

**Operations Management**
- Administrative Processes
- Back Office Processes
- Workflow Coordination
- Practice Specialty Support

**Financial**
- Billing Automation - Revenue Cycle Management (RCM)
- Clearinghouse Integration - Revenue Cycle Management (RCM)
- Claims Management - Revenue Cycle Management (RCM)

**Added Efficiencies**
- Integration with EHRs
- Compliance
- Integration with Billing Software
- Patient Information Management

## Top R1 RCM Alternatives
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