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What do users say about Trello?

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Trello Reviews (14,070)

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4.4
14,070 reviews

Trello Reviews & Product Details

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User Insights

Average based on 14070 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

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$0k - $0k

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Pros & Cons

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Pricing

Pricing provided by Trello.

Free

Free

Standard

$5.00
Per Month

Trello Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Trello, and what problem is it built to solve?

Trello is a visual tool for organizing tasks and tracking work as it moves through a workflow. Teams use boards and cards to keep responsibilities, progress, and project details together instead of scattered across messages and notes.

What languages does Trello support?

Trello supports 21 languages, including English, French, German, Spanish, and Japanese, and others.

What company sizes and industries is Trello the best fit for?

Trello’s positive user base clusters most in small businesses, with additional representation from mid-market and enterprise organizations. Marketing and advertising, computer software, and information technology and services are also prominent industries among these users.
  • Company size: Small businesses — the largest cluster of positive users.
  • Company size: Mid-market — also represented among positive users.
  • Company size: Enterprise — represented across larger organizations as well.
  • Industry: Marketing and advertising — a prominent use context.
  • Industry: Computer software — another prominent use context.
  • Industry: Information technology and services — also well represented.

How long does it take to implement Trello across a team?

Trello can be quick to roll out, with the most common reported time to go live under a day. Some teams take longer, particularly when setup involves more work or broader adoption.

What customer support options does Trello provide, and how do users find the overall support experience?

Support is available through email/help desk, chat, and self-service resources such as a knowledge base and FAQs. The support experience is mixed: users value helpful resources and responsive assistance, while others describe slow or unhelpful responses, especially for more involved issues.

What is the experience like for teams switching to Trello from another tool?

Switching to Trello from spreadsheets, email and chat threads, or more structured task-management tools is often driven by the appeal of a simpler, more visual way to organize everyday work. Users describe getting a clearer view of task status and ownership, with less setup and training; teams leaving Trello for another tool have also cited limits around complex workflows, reporting, and project views.

What tools and platforms does Trello integrate with, and how do these integrations help users get more value from the product?

Trello offers 30 integrations. Users connect it with communication, file and productivity, and project or developer tools to keep updates and work materials close to their task boards.
  • Communication: Slack, Microsoft Teams, and Gmail.
  • File and productivity tools: Google Drive, Google Docs, and Google Workspace.
  • Project and developer tools: Jira, GitHub, and MuleSoft.

What features or capabilities could make Trello even more useful?

Trello could be more useful for larger or more complex work with stronger built-in visibility and structure. Common improvement requests include:
  • Richer reporting and analytics to make progress, workload, and project performance easier to assess.
  • Stronger task relationships and hierarchy for managing dependencies, nested work, and subtasks.
  • Better navigation on busy boards with more capable search, filtering, and ways to keep large boards organized.
  • More built-in capabilities for automation, planning views, and other workflows that currently lead teams to add-ons or upgrades.

How useful do Trello users find its AI features in everyday use?

Trello’s AI assistance can help with summarizing updates, extracting task details, and drafting or organizing work. Users describe it as useful for reducing repetitive setup and making information easier to scan, though suggestions may need review and the depth of the assistance can feel limited.
  • Summarizing and extracting information: turning lengthy discussions or task details into concise summaries and identifying items such as deadlines.
  • Drafting and organizing work: helping create task descriptions or checklists and arrange information into a clearer starting point.
Reviews
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Bailey J.
BJ
Bailey J.
Senior Content and Marketing Specialist
Marketing and Advertising
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Trello’s Customizable, Friendly Boards Make Organizing Everything Easy"
5/5
What do you like best about Trello?

Trello is just enormously customizable and friendly - you can use visuals, colors, checklists, columns, filters, and SO much more to organize both your work and personal lives. I have so many different boards and the platform just works great for whatever I'm trying to do. Review collected by and hosted on G2.com.

What do you dislike about Trello?

I find it slightly annoying when some features are arbitrarily siloed over in the paid tier, like putting dates on specific checklist items - but this is a minor complaint given how many functionalities are straight-up free! Review collected by and hosted on G2.com.

Rafael A.
RA
Rafael A.
Sales Manager
Small-Business (50 or fewer emp.)
Originally submitted 4/18/2026
"Visual project organization with simplicity and speed"
4.5/5
What do you like best about Trello?

I mainly use Trello for organizing tasks and projects in boards and cards. I like that Trello visually represents projects and tasks and is easy to use. It's super easy to work on a project as a team because everyone on the team is informed about the status of individual tasks in the project at any time. I appreciate the fast performance and the straightforward onboarding, which means I don't get out of the workflow. The initial setup was relatively simple and quick. Review collected by and hosted on G2.com.

What do you dislike about Trello?

More complex projects quickly become confusing. Review collected by and hosted on G2.com.

Ishan S.
IS
Ishan S.
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Keeps my daily follow-ups and tasks on track"
4.5/5
What do you like best about Trello?

I find Trello very easy to use in daily work. I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content, so I need a simple way to keep my follow-ups, clinic work, and content tasks in one place. With Trello, I can quickly add tasks, move them between Today, In Progress, and This Week, and see what needs my attention.

I usually open Trello during the day when I am planning my work or checking what is still pending. It helps me not forget follow ups and small work items. Adding notes, due dates, and files to a card is simple, so all details stay with the task and I don’t have to search in different places. The board view is clear, and even with many tasks, it does not feel confusing.

Trello fits well with how I already work. It does not take time to set up, and I was able to start using it right away. It runs smoothly in the browser, and I can update my tasks quickly during busy work hours. It helps me stay organized and keep my daily work moving without extra effort. Review collected by and hosted on G2.com.

What do you dislike about Trello?

Nothing big bothers me in daily use. Sometimes when the board gets busy with many cards, it takes a little effort to keep things tidy. On slower internet, cards with attachments can open a bit slowly. Apart from these small things, It works fine for my work. Review collected by and hosted on G2.com.

Kori J.
KJ
Kori J.
Software Engineer
Machinery
Enterprise (> 1000 emp.)
"Flexible, Intuitive Boards That Scale Easily Across Teams"
5/5
What do you like best about Trello?

Flexibilty, adaptability, and the diverse power up and interfaces to othe rtools and utliities and platforms. The wide range of subscription tiers made it easy to get started and scale up as needed. The user interface was intuative and allowed us to customize different boards for different teams and projects. Even our associate and junior engineers were able to get up and running quickly. Review collected by and hosted on G2.com.

What do you dislike about Trello?

As we scalled up it did become difficult to manage and interconnect the various projects for product owners and stakholders to see a 30,000 foot view of the full system. Also, it started to feel a little clunky and innefficient for none technical users to navigate around and get the information they needed. Review collected by and hosted on G2.com.

Holly  D.
HD
Holly D.
Marketing and Sales Coach
Small-Business (50 or fewer emp.)
"Streamlined Team and Project Management with Room for Automation"
4.5/5
What do you like best about Trello?

I like how Trello helps me stay organized with my social media content using the cards and checklist. It's helpful that I can send these things to my team, ensuring we all have clear communication about what needs to be done. Using the cards and checklist to stay organized between the team is very valuable to us. The initial setup of Trello was very easy. Review collected by and hosted on G2.com.

What do you dislike about Trello?

I feel like there could be more automation in Trello. I have not experienced any automation that works correctly for me. Review collected by and hosted on G2.com.

KC
Karen C.
Content Manager
Mid-Market (51-1000 emp.)
"Organize, manage and plan your professional tasks with Trello's efficient features."
5/5
What do you like best about Trello?

Trello is an excellent digital work system that offers the most advanced digital tools and resources to organize, manage and plan your professional tasks, improving the productivity and efficiency with which you handle your business projects.

I also like how Trello's digital features align with my work systems and applications, making it easy to adopt its virtual systems and improving my user experience. Review collected by and hosted on G2.com.

What do you dislike about Trello?

I can't think of anything negative about Trello's digital features and resources, I can assure you that it is an advanced system that is extremely useful for all kinds of digital purposes. Review collected by and hosted on G2.com.

Neil B.
NB
Neil B.
Co-Founder
Small-Business (50 or fewer emp.)
"Simple Yet Powerful, But Needs Better Reporting"
3.5/5
What do you like best about Trello?

I use Trello for planning and keeping track across projects like marketing stuff and content plans. I love how simple it is, you don't need to learn anything to get started. The visual aspect is great, being able to see a whole project laid out and knowing the status makes a big difference. Power-ups are solid; they transform it from a simple board into something really useful for day-to-day tasks. The calendar power-up is especially helpful, and integration with Slack, Google Drive, and others is very important and easy too. Things are easy to share, with no unnecessary complications. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Trello?

It can get messy fast. Things look straightforward, but once you have a load of cards, people, and comments, it's a scroll-fest. Reporting is limited too. If you want proper insight, progress tracking, workload - that sort of thing, you have to bolt on other tools. Review collected by and hosted on G2.com.

Irvin S.
IS
Irvin S.
Full Stack Engineer
Small-Business (50 or fewer emp.)
Originally submitted 5/29/2024
Guest users or non-business users of the software, not included in G2 scores.
"Tool For Startup Management"
5/5
What do you like best about Trello?

the simcplicity to create faster a board tasks Review collected by and hosted on G2.com.

What do you dislike about Trello?

Based on other tools, I think I don't like that it doesn't create its own identifiers to keep track of the ticks. Review collected by and hosted on G2.com.

Gonzalo A.
GA
Gonzalo A.
Head of Software Development / Responsable de Desarrollo de Software
Information Technology and Services
Small-Business (50 or fewer emp.)
"Ease of use for organizing tasks from the first day"
4.5/5
What do you like best about Trello?

What I value most is the ease of use. With the initial setup and the three basic lists (ToDo, WIP, and Done), you can start organizing your pending tasks immediately and have better control over what needs to be done. Review collected by and hosted on G2.com.

What do you dislike about Trello?

The management of archived or deleted items is not very intuitive, and overall, the process becomes cumbersome. Review collected by and hosted on G2.com.

Raunak M.
RM
Raunak M.
Product Manager
Small-Business (50 or fewer emp.)
Originally submitted 10/26/2019
"Efficient Prioritization, Needs Better Tracking"
4/5
What do you like best about Trello?

I use Trello to prioritize my work, manage my daily to-dos, and organize projects. It helps me organize my work and define my priorities. I like the easy creation of lanes and moving tickets, just drag and drop, even within the same lane to define my priority. The initial setup of Trello was super easy. Review collected by and hosted on G2.com.

What do you dislike about Trello?

The history feature is lacking in Trello. When I edit the description, it doesn't record when it was edited. It would be better if the comments section showed history, like who made changes, what was changed, and when it was changed. Review collected by and hosted on G2.com.

Questions about Trello? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity 7 months ago

Can you use Trello for free?

6 Upvotes
13
Join the conversation
Armagan A.
AA
Armagan Aysakar
•
Last activity about 6 years ago

How trello board acts like a notice board

Pricing Options

Pricing provided by Trello.

Free

Free

Standard

$5.00
Per Month

Premium

$10.00
Per Month
Trello Comparisons
Trello Features
Creation & Assignment
Due Dates
Drag & Drop
Task Prioritization
To-Do Lists
Recurring Tasks
AI Text Summarization