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What do users say about Trello?

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Trello Reviews (14,067)

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4.4
14,067 reviews

Trello Reviews & Product Details

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User Insights

Average based on 14067 real user reviews.

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1 month

Perceived Cost

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$0k - $0k

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Pros & Cons

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Pricing

Pricing provided by Trello.

Free

Free

Standard

$5.00
Per Month

Trello Reviews FAQs

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Last updated: Nov 01, 2026

What is Trello, and what problem is it built to solve?

Trello is a visual tool for organizing tasks and tracking work as it moves through a workflow. Teams use boards and cards to keep responsibilities, progress, and project details together instead of scattered across messages and notes.

What languages does Trello support?

Trello supports 21 languages, including English, French, German, Spanish, and Japanese, and others.

What company sizes and industries is Trello the best fit for?

Trello’s positive user base clusters most in small businesses, with additional representation from mid-market and enterprise organizations. Marketing and advertising, computer software, and information technology and services are also prominent industries among these users.
  • Company size: Small businesses — the largest cluster of positive users.
  • Company size: Mid-market — also represented among positive users.
  • Company size: Enterprise — represented across larger organizations as well.
  • Industry: Marketing and advertising — a prominent use context.
  • Industry: Computer software — another prominent use context.
  • Industry: Information technology and services — also well represented.

How long does it take to implement Trello across a team?

Trello can be quick to roll out, with the most common reported time to go live under a day. Some teams take longer, particularly when setup involves more work or broader adoption.

What customer support options does Trello provide, and how do users find the overall support experience?

Support is available through email/help desk, chat, and self-service resources such as a knowledge base and FAQs. The support experience is mixed: users value helpful resources and responsive assistance, while others describe slow or unhelpful responses, especially for more involved issues.

What is the experience like for teams switching to Trello from another tool?

Switching to Trello from spreadsheets, email and chat threads, or more structured task-management tools is often driven by the appeal of a simpler, more visual way to organize everyday work. Users describe getting a clearer view of task status and ownership, with less setup and training; teams leaving Trello for another tool have also cited limits around complex workflows, reporting, and project views.

What tools and platforms does Trello integrate with, and how do these integrations help users get more value from the product?

Trello offers 30 integrations. Users connect it with communication, file and productivity, and project or developer tools to keep updates and work materials close to their task boards.
  • Communication: Slack, Microsoft Teams, and Gmail.
  • File and productivity tools: Google Drive, Google Docs, and Google Workspace.
  • Project and developer tools: Jira, GitHub, and MuleSoft.

What features or capabilities could make Trello even more useful?

Trello could be more useful for larger or more complex work with stronger built-in visibility and structure. Common improvement requests include:
  • Richer reporting and analytics to make progress, workload, and project performance easier to assess.
  • Stronger task relationships and hierarchy for managing dependencies, nested work, and subtasks.
  • Better navigation on busy boards with more capable search, filtering, and ways to keep large boards organized.
  • More built-in capabilities for automation, planning views, and other workflows that currently lead teams to add-ons or upgrades.

How useful do Trello users find its AI features in everyday use?

Trello’s AI assistance can help with summarizing updates, extracting task details, and drafting or organizing work. Users describe it as useful for reducing repetitive setup and making information easier to scan, though suggestions may need review and the depth of the assistance can feel limited.
  • Summarizing and extracting information: turning lengthy discussions or task details into concise summaries and identifying items such as deadlines.
  • Drafting and organizing work: helping create task descriptions or checklists and arrange information into a clearer starting point.
Reviews
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SK
Sabina K.
IT Operations Manager
Mid-Market (51-1000 emp.)
Originally submitted 4/22/2026
"Trello Makes Project Tracking Effortless with Visual Boards and Powerful Integrations"
4/5
What do you like best about Trello?

This visual board and card system of Trello makes project management so easy to use that our team can easily see the state of each task by looking at the board without having to spend hours in long status meetings. The drag-and-drop interface and workflow customization have simplified the process of departmental assignment and tracking of work. The Power-Ups functionality has been one of the most prominent additions, which links Trello to such tools as Slack, Google Drive, and Jira to have everything under one roof. Review collected by and hosted on G2.com.

What do you dislike about Trello?

Complex projects may get limiting in Trello, because the simple board and card design do not have inbuilt Gantt charts, time tracking and extensive reporting without third party Power-Ups. Its free plan is also very limiting, with a limit on the number of Power-Ups and automations that can be used, a factor that propels expanding teams to subscriptions much faster than anticipated. Review collected by and hosted on G2.com.

M. Umair M.
MM
M. Umair M.
Operations
Small-Business (50 or fewer emp.)
Originally submitted 4/7/2026
"Dead Simple, Visual, and Easy to Use: No Training Needed!"
4/5
What do you like best about Trello?

I like how dead simple and visual it is. You don’t need a tutorial or a training session to get started. We’re trying to become agile champions, and in one of our departments we have columns for pipeline activities, user story ideas, the tasks backlog, and sprint tasks. Being able to see everything at a glance: from raw ideas to what we’re actively working on, saves so much back and forth. Moving cards from the tasks backlog into sprint tasks feels like real progress. Review collected by and hosted on G2.com.

What do you dislike about Trello?

Reporting is basically nonexistent.You cant see how many tasks were completed last week. With our board tracking pipelines activities, user story ideas and sprint tasks i'd love to see something simple like "how many cads moved from backlog to sprint this week or stuff Review collected by and hosted on G2.com.

MP
Marcos P.
Product Manager
Newspapers
Small-Business (50 or fewer emp.)
"A Simple and Visual Tool for Managing Newsroom Workflows"
3.5/5
What do you like best about Trello?

What we value most about Trello is how it lets us visually organize workflows across different teams in the newsroom. With boards, lists, and cards, we can lay out tasks in a clear, intuitive structure, which makes it easy to see progress at a glance.

We rely on Trello for a range of workflows—editorial planning, SEO tasks, video production, recurring work, and other project-specific initiatives—each set up in its own dedicated board. This setup helps teams collaborate smoothly while still keeping shared priorities visible across the organization. Overall, its simplicity makes it approachable for both editorial and non-technical staff, which is essential in a fast-paced media environment. Review collected by and hosted on G2.com.

What do you dislike about Trello?

While Trello is very intuitive to use, it can start to feel limiting when you’re managing more complex workflows or a large volume of tasks. As projects expand, boards can quickly become crowded, and it isn’t always easy to track dependencies or handle more advanced workflow needs in a clear, straightforward way.

Also, compared with more advanced project management tools, Trello doesn’t offer the same depth of reporting, automation, or workflow customization on its own. To get those capabilities, you typically have to rely on additional integrations or paid features. Review collected by and hosted on G2.com.

Ronny  S.
RS
Ronny S.
Head of Creative
Marketing and Advertising
Small-Business (50 or fewer emp.)
Originally submitted 4/2/2026
"Trello Makes Our Agency Workflow Clear"
5/5
What do you like best about Trello?

Trello makes it easy to visualize our agency's entire workflow at a glance. The drag-and-drop cards keep project stages clear and organized for everyone on the team. It’s a straightforward way to track tasks without getting bogged down in complex menus. It just works. Review collected by and hosted on G2.com.

What do you dislike about Trello?

The boards can get pretty cluttered when a project scales up or has too many moving parts. I also find the notification system a bit overwhelming if you don't spend time fine-tuning it. It sometimes lacks the deeper reporting features we need for more complex agency data. Review collected by and hosted on G2.com.

Willem B.
WB
Willem B.
Project Manager
Real Estate
Small-Business (50 or fewer emp.)
"Great Layout for Managing Multiple Departments Across Boards"
4/5
What do you like best about Trello?

Layout and ability to split numerous departments work across different boards and message relevant co workers on the platform Review collected by and hosted on G2.com.

What do you dislike about Trello?

Not best for real day to day in details tracking of tasks or projects Review collected by and hosted on G2.com.

Kamini V.
KV
Kamini V.
Cloud Engineer
Enterprise (> 1000 emp.)
"User-Friendly Boards That Keep Tasks Clear and Prioritized"
4.5/5
What do you like best about Trello?

Trello is a very user-friendly to-do list. The cards and boards provide ease of use and help the tasks be kept in various states like 'to do', 'in progress' and 'done'. It gives you a good visual outline of all of the tasks and helps the daily work be prioritized, as well as helping for team updates to be communicated. Review collected by and hosted on G2.com.

What do you dislike about Trello?

Trello is not ideal for complex project management. There is no support for advanced reporting, dependency tracking, or extensive customization of workflows. When there are a lot of tasks boards can quickly become cluttered and unwieldy. Review collected by and hosted on G2.com.

Rajneesh M.
RM
Rajneesh M.
Product Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 6/7/2026
"Simple Kanban Boards That Make Organizing and Collaboration Effortless"
5/5
What do you like best about Trello?

What I like best about Trello is its simplicity combined with flexibility. The drag-and-drop Kanban board system makes it incredibly easy to organize tasks visually—I can move cards between lists like “To Do,” “In Progress,” and “Done” in seconds, which saves a lot of time compared to traditional task tracking methods.

I also really value how customizable it is. I regularly use labels, due dates, and checklists within cards to break down complex tasks into smaller, manageable steps. This has improved my workflow significantly because everything is clearly structured and easy to track at a glance.

Another standout feature is how well it supports collaboration. Assigning tasks, adding comments, and attaching files all happen in one place, so there’s no need for constant back-and-forth across different tools. It keeps the entire team aligned and reduces miscommunication.

Overall, Trello helps me stay organized, prioritize work effectively, and manage projects more efficiently without feeling overwhelming. Review collected by and hosted on G2.com.

What do you dislike about Trello?

One drawback of Trello is its limited functionality for complex project management. While it works well for simple workflows, managing larger projects with dependencies, timelines, and detailed reporting can become difficult without relying heavily on Power-Ups. This also leads to another issue—many advanced features require paid plans, which can increase costs over time. Additionally, as boards grow, they can become cluttered and harder to navigate, reducing overall efficiency. Review collected by and hosted on G2.com.

Estela E.
EE
Estela E.
Tools and Integrations Manager
Gambling & Casinos
Mid-Market (51-1000 emp.)
"Intuitive, Reliable Trello That Makes Project Organization Effortless"
5/5
What do you like best about Trello?

I’ve been using Trello for a while now, and I must say, it's incredibly user-friendly. The interface is intuitive, making it easy to understand how everything works right from the start. I’ve also been impressed by how reliable it is, even when managing many tasks and a heavy workload. It handles everything smoothly without any issues. Definitely a great tool for organizing projects and staying on top of tasks! Review collected by and hosted on G2.com.

What do you dislike about Trello?

For one, while the basic features are fantastic, the more advanced options often require upgrading to a paid plan, which can be frustrating if you're on a tight budget. The lack of built-in time tracking or detailed reporting also means I have to rely on third-party integrations, which can be a bit cumbersome. Additionally, the board view can get cluttered when managing a large number of tasks or teams, making it harder to navigate. Some improvements in these areas would make Trello even more powerful. Review collected by and hosted on G2.com.

gabriela c.
GC
gabriela c.
Associate
Small-Business (50 or fewer emp.)
"Custom Columns and Calendar View Make Chores Easy to Organize"
5/5
What do you like best about Trello?

I like that I can set up a screen with different columns and keep information separated. It makes it easy for me to access what I need while still seeing a calendar, and I can tell how each of these chores is organized with a relevance tag. Review collected by and hosted on G2.com.

What do you dislike about Trello?

I dislike that once I select a chore, it opens to a larger screen than the one from the tag, but it still feels too small for my liking. I think this is because I tend to work more visually, mentally speaking. Review collected by and hosted on G2.com.

Sahas P.
SP
Sahas P.
Associate Project Manager
Small-Business (50 or fewer emp.)
Originally submitted 10/14/2023
"I still use trello for project management operations"
4/5
What do you like best about Trello?

1. Creating a task (Very easy)

2. Simple to use (Great Ui/Ux)

3. Customizable themes and background.

4. Shareable with team members to work togehter on a single board Review collected by and hosted on G2.com.

What do you dislike about Trello?

1. Not for managing complicated projects that involves epic, themes.

2. I wish to create a subtask that in-fact is another task on a itself.

3. A dashboard to review about my project performance. Review collected by and hosted on G2.com.

Questions about Trello? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Armagan A.
AA
Armagan Aysakar
•
Last activity about 6 years ago

How trello board acts like a notice board

GU
Guest User
•
Last activity 7 months ago

Can you use Trello for free?

6 Upvotes
13
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Pricing Options

Pricing provided by Trello.

Free

Free

Standard

$5.00
Per Month

Premium

$10.00
Per Month
Trello Comparisons
Trello Features
Creation & Assignment
Due Dates
Drag & Drop
Task Prioritization
To-Do Lists
Recurring Tasks
AI Text Summarization