Top 10 TOPdesk Alternatives & Competitors

Top 10 Alternatives to TOPdesk Recently Reviewed By G2 Community

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Freshservice
By Freshworks
4.6/5
(1,311)
Product Description
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
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Reviewers say compared to TOPdesk, Freshservice is:
Easier to set up
More usable
Easier to do business with
Categories in common with TOPdesk:
Service Desk
IT Service Management (ITSM) Tools

ServiceNow IT Service Management
By ServiceNow
4.4/5
(1,221)
Product Description
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
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Reviewers say compared to TOPdesk, ServiceNow IT Service Management is:
More expensive
Easier to set up
Easier to do business with
Categories in common with TOPdesk:
Service Desk
IT Service Management (ITSM) Tools

Jira Service Management
By Atlassian
4.3/5
(963)
Product Description
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
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Reviewers say compared to TOPdesk, Jira Service Management is:
More expensive
Easier to set up
Easier to do business with
Categories in common with TOPdesk:
Service Desk
IT Service Management (ITSM) Tools
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ManageEngine ServiceDesk Plus
By Zoho
4.2/5
(244)
Product Description
Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.
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Reviewers say compared to TOPdesk, ManageEngine ServiceDesk Plus is:
Easier to set up
More usable
Better at meeting requirements
Categories in common with TOPdesk:
Service Desk
IT Service Management (ITSM) Tools

SolarWinds Service Desk
By SolarWinds Worldwide LLC
4.3/5
(764)
Product Description
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
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Reviewers say compared to TOPdesk, SolarWinds Service Desk is:
Easier to set up
More usable
Easier to do business with
Categories in common with TOPdesk:
Service Desk
IT Service Management (ITSM) Tools

Autotask
By Kaseya
4.3/5
(522)
Product Description
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements
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Reviewers say compared to TOPdesk, Autotask is:
More expensive
Easier to set up
Easier to do business with
Categories in common with TOPdesk:
Service Desk
IT Service Management (ITSM) Tools

Atera
By Atera
4.6/5
(1,058)
Product Description
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
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Reviewers say compared to TOPdesk, Atera is:
Easier to set up
More usable
Easier to do business with
Categories in common with TOPdesk:
Service Desk
IT Service Management (ITSM) Tools

ClickUp
By ClickUp
4.7/5
(11,199)
Product Description
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
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Reviewers say compared to TOPdesk, ClickUp is:
Easier to set up
Easier to do business with
More usable
Categories in common with TOPdesk:
IT Service Management (ITSM) Tools

Microsoft System Center
By Microsoft
4.1/5
(585)
Product Description
Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.
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Reviewers say compared to TOPdesk, Microsoft System Center is:
More expensive
Better at meeting requirements
Categories in common with TOPdesk:
IT Service Management (ITSM) Tools

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