Tines Stories Reviews & Product Details

I use Tines to automate repetitive security workflows, which saves tons of manual effort. It's super flexible and easy to build with, making handling alerts and integrations way less stressful. I like how easy it is to build and customize workflows without needing heavy coding—it’s really intuitive. The flexibility to connect different tools in one place is a huge win. The drag-and-drop workflow builder makes it really quick to set things up or tweak processes, which speeds everything up. Being able to connect all my tools in one place means I can automate end-to-end tasks seamlessly. I use it alongside tools like SIEMs, Slack, and ticketing systems—it ties everything together really well. The initial setup was pretty straightforward, and we could get up and running quickly. Tines scaled really well for our company size. I've had a really solid experience and would definitely recommend it to others looking to streamline and automate their workflows. Review collected by and hosted on G2.com.

Sometimes debugging workflows can be a bit tricky, especially when something breaks in a complex automation. Also, I wish there were more out-of-the-box templates to get started faster. For debugging, it would help to have clearer error messages and a more visual way to trace where a workflow fails step-by-step, especially in complex automations. For templates, having a larger library of real-world, ready-to-use workflows (like common security or IT use cases) would make onboarding and scaling much faster. Review collected by and hosted on G2.com.

I like how easy it is to build and customize workflows in Tines without heavy coding. The intuitive interface makes it quick to set up automations, and I appreciate the flexibility in integrating with different tools. Tines gives a lot of control while being simple to use. It helps automate repetitive security and IT workflows, connecting different tools so everything works together without manual effort. It saves a lot of time, reduces response time, and minimizes human errors by ensuring tasks are handled consistently. The transition to Tines from a more rigid automation tool was smooth, and it felt much more flexible and easier to manage, especially for building workflows quickly. The initial setup was straightforward, the interface is user-friendly, and getting started with basic workflows was easy. Review collected by and hosted on G2.com.

One thing that could be improved is the learning curve for more advanced workflows, which can get a bit complex at times. The debugging process can also be slightly tricky when something doesn’t work as expected. Additionally, more detailed documentation or real-world examples would be helpful. Review collected by and hosted on G2.com.

I use Tines to automate repetitive and manual tasks quickly because it's a no-code platform that allows us to create stories. The workflow options and the simplicity of Tines' user interface make it very user-friendly. I love that Tines provides the ability to create projects and assign access to different teams separately. Its alert enrichment from various integrated platforms helps in resolving incidents more efficiently. The tool's ability to integrate easily with other platforms is a big plus, making it easy to implement. The reusable actions and templates in Tines save time and maintain process consistency across environments. Its flexibility and customization for existing stories make it even more user-friendly. The straightforward setup process was also a breeze for us. Review collected by and hosted on G2.com.

Sometimes when we create a workflow, we need to test a particular step instead of the whole workflow. If this could be improved, it would solve the runtime issue and make it easier to check the process. We have to wait for each step to complete before we can test one, which can be improved. Review collected by and hosted on G2.com.

I mainly use Tines to automate security workflows and cut down on manual work. It helps connect tools like our SIEM, alerts, and ticketing system so things like incident response and phishing investigations happen faster and more consistently. The flexibility is great—you can build custom workflows for pretty much anything. What I like most is how flexible it is—you can build workflows exactly how you need instead of being stuck with rigid templates. The visual builder is also a big plus, it makes complex automations easier to understand. Overall, it just saves a lot of time by taking care of repetitive tasks in the background. Review collected by and hosted on G2.com.

The learning curve can be a bit steep, and debugging workflows isn’t always straightforward. Review collected by and hosted on G2.com.

I mainly use Tines to automate repetitive security and operational tasks, and it saves a lot of time by making processes more consistent. I find it incredibly flexible, allowing us to build automations that truly match our needs without rigid workflows. The visual interface makes it easier to follow what's happening, even in complex scenarios. I also appreciate how well Tines integrates with other tools, which makes connecting systems and automating end-to-end processes much smoother. Some specific features I like are the drag-and-drop workflow builder, which makes it easy to visualize and connect each step, and the use of reusable templates and the ability to quickly duplicate or tweak existing workflows, which saves time. The support for API and webhook integrations is invaluable for pulling in data and triggering actions without needing extensive custom development. Review collected by and hosted on G2.com.

Improvement is needed in the initial learning curve, especially if you’re not very familiar with APIs or automation tools, as it can take some time to fully understand how to build more advanced workflows. Debugging can also be a bit challenging when something doesn’t work as expected, particularly in more complex stories where it’s not always immediately clear where the issue is. While the interface is powerful, it can feel slightly overwhelming at first when you’re dealing with larger workflows, so a bit more guidance or simplification in those cases would help. Review collected by and hosted on G2.com.

I use Tines to automate our phishing response process when a suspicious email is reported. This cut down response time dramatically and ensures consistency. It's very flexible and intuitive. One thing I find really valuable is how well Tines integrates with the tools we already use. The integrations are a huge part of what makes Tines so powerful. For instance, we tie it directly into our email system, so when a phishing email is reported, Tines automatically parses it and kicks off the workflow. Tines extracts URLs and attachments consistently. My experience with Tines on large datasets has generally been positive, particularly for automating security and compliance workflows. The initial setup of Tines for our team was relatively smooth. Tines is a cloud-based platform, and the interface is quite user-friendly, which makes creating simple workflows or 'stories' quick using the visual builder. I gave it a solid recommendation score of 10. Review collected by and hosted on G2.com.

Performance on large datasets Review collected by and hosted on G2.com.

Tines has redefined how we approach automation by striking a rare balance between extreme simplicity and enterprise-grade power. Its ability to seamlessly orchestrate complex environments—connecting GCP, AWS, CrowdStrike, Splunk, and Qualys—has helped us turn manual, repetitive work into high-velocity workflows. Credential management and integrations are refreshingly intuitive, which keeps our focus on the logic of what we’re building rather than troubleshooting connectivity.

The AI integration layer in Tines is, frankly, the best implementation of SaaS AI I’ve encountered. It doesn’t feel like a superficial “feature add-on”; tools like Story Co-pilot and AI Agents act as genuine force multipliers. They help with formula generation and complex troubleshooting, letting us scale what we can deliver without increasing headcount. On top of that, the educational ecosystem—especially Tines University—made my transition from legacy tools like XSOAR remarkably fast and painless.

Overall, Tines remains simple yet powerful for automating repetitive tasks and connecting key tools like GCP, AWS, CrowdStrike, Splunk, and Qualys. The integrations are smooth, credential management is straightforward, and features like Story Co-pilot and AI Agents are especially useful when building or debugging workflows. It’s quick to learn with Tines University, and both performance and support have been consistently reliable. Review collected by and hosted on G2.com.

While the platform is industry-leading, there’s still room to grow in visual management. As workflows become more complex, a built-in architecture view or a high-level visual flow diagram would be invaluable for backtracing logic, auditing, and debugging more intricate flows.

The AI features are genuine game-changers, but formula generation can occasionally require a second look to confirm accuracy. Some AI capabilities can also be inconsistent at times, and Story Co-pilot has a few minor bugs.

I’d also love to see the Forms and Records features receive a robustness update—both to eliminate minor latency and to expand their functional depth. Finally, while the AI Agent is powerful, deeper native integration for Retrieval-Augmented Generation would take context-aware automation to the next level. Review collected by and hosted on G2.com.

But I like most about Tines is it’s intuitive no code automation platform, which makes it easy to build customize and scale work clothes across security it operations while integrating with a wide range of tools Review collected by and hosted on G2.com.

Sometimes building a maintaining complex work clothes can be challenging as they scale and new new users may face a learning curve and troubleshooting, intricate automation scenarios, sometimes require deeper platform, knowledge and experience Review collected by and hosted on G2.com.

I use Tines for SOAR automations and automating access for various security tools. I appreciate how it helps reduce SLA for clients, providing faster access and increasing our security posture. The ease of use and helpful admin features are a big plus for me, and the documentation is quite useful. It covers all the new and existing features well, with examples and an easy-to-navigate user interface. Additionally, the UI uses simple, human-readable names, which I find very practical. The initial setup of Tines was very easy, which saved us time. Review collected by and hosted on G2.com.

Tines sometimes breaks and something is not working, like the email notification feature, and there's no tracking system to monitor this. An alerting mechanism to track features and an uptime dashboard would help resolve these issues. Review collected by and hosted on G2.com.

The new AI features are very good and have helped make some potentially complicated stories much simpler. Review collected by and hosted on G2.com.

I think tines can improve the icons - whilst they have made it look cleaner, its not as practical. Review collected by and hosted on G2.com.