Tines Stories Features

Guide users through the resolution process and give specific instructions to remedy individual occurrences.

Cuts off network connection or temporarily inactivate applications until incidents are remedied.

Gathers information related to threats in order to gain further information on remedies.

Analyzes incidents, correlates related events, and determines the scope and impact of attacks.

Clearly notifies users with relevant information and anomalies in a timely manner.

Sets a standard performance baseline by which to compare log activity.

Allows platform to scale to size of desired environment and configured with high availability and disaster recovery capabilities.

Information on each incident is stored in databases for user reference and analytics.

Produces reports detailing trends and vulnerabilities related to their network and infrastructure.

Gives alerts when incidents arise. Some responses may be automated, but users will still be informed.

Ability to track incidents, tasks, evidence, and investigation progress within a structured case.

Administrators can organize workflows to guide remedies to specific situations incident types.

Collects and curates data insight about the performance and health of a company's system.

Facilitates communication between users and administrators.

Allows end users to remotely access to company's IT database.

Helps organizations establish, implement, and adhere to ITIL regulation.

Tracks IT assets and financial data.

Integrates all IT service support functions for consistency and accuracy.

Managing inventories and tracking changes to hardware and software configurations

Track and document all activities across devices, networks, and other systems

Allows the IT team to oversee all possible endpoints in a single source of reference.

Automates the updating of security measures on enterprise devices.

Provides cloud backup or disaster recovery solution to protect enterprise data and applications.

Utilizes data to proactively identify and prioritize IT issues.

Creates new or streamlines existing workflows to better handle IT support tickets and service.

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Identify component attributes like servers, hardware, software, and manage relationships across all services

Create, manage and track all task activities and progression

Track and organize the number of licenses available to the organization

Monitor service demand and performance to plan for adequate resources that meet business needs

Track and manage adherence to policies for any service, product, process, or supplier

Set and monitor service level agreements to ensure timely response and resolution

Manage and track all disruptions and incidents

Employs data encryption both at rest and in transit.

Comply to key industry standards like SOC 2, ISO 27001, PCI DSS, HIPAA etc to protect and safeguard data.

Supports secure communication protocols like FTPS, SFTP etc

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Processes batch, real-time, and streaming data workloads in singular, multi-tenant, or cloud systems

Expands functionality while maintaining balanced loads. Serves growing demand without reducing functionality.

Provides additional AI analytics to drive insights.

Visually displays connected applications and integrated data. Allows customization and management of workflow structures.

Streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.

Reduces time spent remedying issues manually. Resolves common network security incidents quickly.

Constantly monitors logs to detect anomalies in real time.

Provides Administration tools/console that are easy to use and learn for routine maintenance tasks

Creates new or streamlines existing workflows to better handle IT support tickets and service.

Utilizes data to proactively identify and prioritize IT issues.

Supports trust actions( recommend, manual or automated) to take a decision.

Software is able to alert the user immediately in case of a fault in the processing line.

Provides operational access to job scheduling on a 24/7 basis. This gives IT users a flexible point of access to control workloads.

Automates IT related to the running of batch Jobs.

Application Programming Interface Specification for how the application communicates with other software. APIs typically enable integration of data, logic, objects, etc. with other software applications.

Provides true integration with multi vendor tools to ensure business continuity.

Integrates additional security tools to automate security and incident response processes.

Collects information from multiple sources to cross reference and build contextual to correlate intelligence.

Stores information related to common threats and how to resolve them once incidents occur.

Offer pre-built and custom reporting and dashboards for quick insights into system states.

Supports event or transaction based integrations that react to changes in real-time

Provides a web-based interface for designing, documenting, and testing APIs.

Allows for integration development through the visual development of integration logic flows with the help od a drag and drop user interface.

Facilitiates API development and integrations with prebuilt connectors, templates, and examples.

Provides the ability to create connectors from existing services and APIs in catalog.

Provides prebuilt, reusable connectors and workflows for all user integration requirements.

Enables multiple tenants (customers) to securely share physical computing resources.

Connect to big data sources

Integrates with QuickBooks

Integrates with Active Directory

Integrating data specifically through the cloud

Integrate with existing ERP systems

Set up connections to third-party platforms to improve business processes

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Integrate with a third-party accounting system

Seamlessly integrates with 3rd party websites

Console for monitoring resource utilization, system health, ability to start and stop processes, etc.

Enables data routing on configuration basis and management of complex workflows through an orchestration engine.

Facilitates to and fro data map according to the data model between applications/web services.

Provides standard tools and functions to convert data values from the data format of a source system into the data format of a destination system.

Supports and oversees the management of API products across their full lifecycle

Ability to handle large datasets

Store, manage, and track all electronic documents in a centralized location

Create, design and manage workflows for repetitive tasks

Track, manage and store the applications of potential future members, customers or candidates

Manage, record and track all business exchanges in form of money and its related interactions in the system

Collect and maintain structured information that describes data or content

Identify which applications need to exchange data and enable these data connections

Manage and store data in a database

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Manage employee salary processes, data, taxes, and records administration efficiently

Manage, store and organize emails within the system or via third-party apps

Identify which applications need to exchange data and enable these data connections

Managing service requests, incidents, IT issues & support with a ticketing system

Automates core HR functions such as talent management, employee evaluation and learning management

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Integrates data from disparate sources, without physical data movement

Provides one or more methods to securely transfer data from one location to another through a network

Provides integration to BigData sources such as Hadoop and other NoSQL sources (MongoDB, Cassandra and HBase)

Provides Integrations to EDI service providers.

Receive data and information in real time

Import, collect, and capture data from multiple sources

Supports deployment of integration apps both on-premisis and cloud environments/

Supports deployment of integration apps to a managed cloud environment

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Software program that continuously adjusts its behavior based on observed data

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Receive system updates as soon as any changes are made

Search and filter data across systems to locate required information by entering keywords or certain criteria

View and track pertinent metrics to find patterns and gain insights from data

Data vault where data is aggregated for later distribution to applications.

Import and export data to and from software applications

Process of extracting, transforming, and loading data

Use AI to generate content in the form of text, images, videos, etc.

Graphical representation of data

Define levels of authorization for access to specific files or systems

Supports common databases such as MySQL and Oracle

System alerts about the need to escalate an issue or request

A chronological record of actions or occurrences within a network, software, or process

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Observe and track the demand, usage, progress or quality of a system, product, or user

An extended application or connector that enables users to perform additional services with their current set of tools

Active reporting of data and metrics

Application programming interface that allows for integration with other systems/databases

Allows users to manage data from a number of sources

Track and document all activities across devices, networks, and other systems

Assemble applications and processes by dragging over and arranging pre-built components

Automatically create schedules based on business needs or employee availability and qualifications

Configure existing workflows to meet your organization's needs

Assemble data from multiple sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Access software remotely via mobile devices

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Allows the integration of data between different web services

Analyze and gain insights into data in real-time

Send messages via SMS

Accept and process customer payments for products or services using hardware and software

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Creation and customization of dashboards

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Establish guidelines about how much and what kind of data can be stored in the repository

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Generate one-off reports that meet information requirements

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Compliant with HIPAA, which sets standards for sensitive patient data protection

Application programming interface that allows for integration with other systems/databases

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Protect users working remotely and provide secure environments for personal devices to access company programs

Schedule predetermined or ad hoc maintenance services and labor requests

Set up connections to third-party platforms to improve business processes

Systematic evaluation of the security of a company's overall security system and situation

Identify and respond to security threats to developed applications

Convert data into a code for security

Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources

Active reporting of data and metrics

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

View and track pertinent metrics to find patterns and gain insights from data

Verify the identity of users/devices to enable secure access

Prevents, detects and removes malware

Securely stores data to prevent data loss or breaches

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Extend virtual private network over public networks to enable protected information exchange

A record of all activities within the system, including user access, changes made, etc.

Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox

Define levels of authorization for access to specific files or systems

Graphical representation of data

System alerts about the need to escalate an issue or request

Protect sensitive data for digital privacy

A record of all activities within the system, including user access, changes made, etc.

Allow users to access multiple services after entering their login credentials once

Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Use AI to generate content in the form of text, images, videos, etc.

Online portal through which end users can access the system, manage tasks, or obtain information

A chronological record of actions or occurrences within a network, software, or process

Schedule predetermined or ad hoc maintenance services and labor requests

Import and export data to and from software applications

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Define levels of authorization for access to specific files or systems

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Application programming interface that allows for integration with other systems/databases

Notifications that are delivered to users as soon as an event occurs

Active monitoring of systems, applications, or networks

Streamlining repetitive tasks and activities through automated and predefined workflows

Provide specialized, emerging, or cross-functional capabilities that enhance processes, workflows, or decision-making

Have features and use cases that do not fit into existing AI software categories

Address unique or niche requirements not covered by mainstream software solutions

Use AI to generate content in the form of text, images, videos, etc.

Provides a channel for team members to share media files, communicate, and work together

Manage and track all disruptions and incidents

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

View and track pertinent metrics to find patterns and gain insights from data

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Notifying as a warning or reminder of a potential or imminent hazard

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Set up connections to third-party platforms to improve business processes