# theEMPLOYEEapp Reviews
**Vendor:** Engagedly  
**Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 17
## About theEMPLOYEEapp
theEMPLOYEEapp, now EngagedlyFX, is a frontline workforce platform built to turn day-to-day frontline signals into clear, actionable decisions. It combines Operate, Connect, and Perform into one intelligent platform where work is structured through workflows that run every shift. From onboarding and training to task execution, communication, and compliance, every part of the frontline experience is connected, guided, and consistently executed without relying on manual coordination. EngagedlyFX goes beyond traditional systems that simply capture or display data. It continuously analyzes signals across operations, workforce activity, and performance to surface what needs attention, identify risks early, and bring clarity to where action is required. Instead of fragmented tools and delayed responses, teams operate with a shared, real-time understanding of what is happening and what needs to happen next. At the core of the platform are structured workflows that automate routine coordination and ensure consistency at scale. Reminders, certifications, onboarding journeys, training paths, and recurring operational tasks are all managed within the system, reducing dependency on follow-ups and manual tracking. Employees are guided through role-based experiences, while managers and leaders gain the visibility and context needed to respond quickly and effectively. EngagedlyFX also enables action, not just insight. Built-in action planning translates intelligence into clear next steps with defined ownership and timelines, ensuring that issues are addressed early and improvements are sustained over time. The result is a more aligned and responsive frontline operation where work runs with consistency, decisions are made with clarity, and organizations improve productivity, safety, and retention at scale.




## theEMPLOYEEapp Reviews
  ### 1. A new avenue to connect and stay informed with our employees.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cooper L. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 06, 2023

**What do you like best about theEMPLOYEEapp?**

TheEmployeeApp gives us a unique way to reach employees where they are, on their phones. We can communicate need-to-know, and nice-to-know, information in a more social aspect away from the office. Employees can also look up information on their terms anytime they need it.

**What do you dislike about theEMPLOYEEapp?**

We haven't had many downsides to partnering with TheEmployeeApp. Most, if not all, of the issues have been from user error. We've taken those as a chance to update our training on using our app.

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

We needed a place for people to find information and share with household members, if needed, after normal business hours. This includes RSVPing for events, insurance information, and other news and company updates.

  ### 2. Amazing tool to reach deskless employees in Manufacturing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Austin  D. | Marketing Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 21, 2023

**What do you like best about theEMPLOYEEapp?**

I like how if there is an emergency, we are able to provide our employees with the best information and send out a push notification to alert them right on their phones!

**What do you dislike about theEMPLOYEEapp?**

The least helpful thing about theEMPLOYEEapp for our business is the calendar. We have noticed that our employees don't really utilize the calendar function on the mobile app.

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

They are allowing us to reach our employees in a timely manner. Before, we had to rely on phone calls, emails (not everyone had an email), and flyers to put up. We didn't have the capability to reach all of our employees like we do now and with over 70% adoption, we are reaching the majority of our employees!

  ### 3. Very good customer service and working out the kinks with the app.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Samantha W. | Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2020

**What do you like best about theEMPLOYEEapp?**

Any time I have a question I almost immediately receive a response and it is easy to add new content. I can schedule items to be put into the newsfeed or simply add them to a folder. Everything is very customizable with the ability to schedule posts, easily update content and engage users. We are even looking into using the app for helping to manage check-ins from employees to track COVID-19.

**What do you dislike about theEMPLOYEEapp?**

There is no way to order the folders. This is especially an issue with the COVID-19 updates as we want them at the top. I also wish we could add links to folders on the newsfeed. I wish the look and feel of the newsfeed was slightly simpler. I find that some employees click on the image and don't see the content they are looking for.

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

We are getting out information quickly and easily to our employees. This is especially helpful with coronavirus related updates. It's also beneficial for sharing benefits information.

  ### 4. Essential for employee communication!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jewell S. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2020

**What do you like best about theEMPLOYEEapp?**

I love that we finally have a way to effectively engage and communicate with employees while out of the office.  Also, it's nice knowing that we can leverage our security to protect this information on the device and make access seamless.

**What do you dislike about theEMPLOYEEapp?**

There have been times where if you dismiss a push notification, it disappears when you try to access it later in the app.  This can be a bit annoying but it's manageable.  Other than that, I have not come across anything in the app that I don't really like.  In the end, it all comes down to the context you put in the app and how you leverage that content to further engage your employees.

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

Sharing information with employees externally that was previously only available while logged into our network.  Creating app-only contests and games to promote the app's usage.

  ### 5. Toyota Review

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2020

**What do you like best about theEMPLOYEEapp?**

I like the ability to reach all of our registered team members using the Broadcast Alert. Also, our headquarters can upload content that we can "pick" which makes the process very simple.

**What do you dislike about theEMPLOYEEapp?**

One of the major issues our team members have informed us about is the frequent log outs that occur on the app. We have received many messages telling us they have been logged out of the app, and when they reset their password, they do not receive an email. 

Also, during the registration, some team members have entered wrong email addresses which causes issues when they try to reset their password. I would recommend confirming emails when team members register for the app.

I would also like the ability to see how many registered team members have notifications turned on for the FUSE App.

**Recommendations to others considering theEMPLOYEEapp:**

If you need to reach your audience with different levels of technological experience, this is a good place to start. We use the app for many things including special announcements, team member engagement, video releases, wage announcements, etc. It allows us to reach many levels of team members including: production, management and executive level. I would recommend this app to others.

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

By using the app, we are able to immediately reach all of our team members using the Broadcast Alert option. It makes a big impact during times when we have to make breaking news announcements regarding production status, weather impacts, etc.

**Official Response from Sydney Lauro:**

> Thanks for letting us know of this issue. An app update was pushed to your organization several weeks ago that resolved the logout issue, and we hope you are now leveraging this latest app version. We appreciate your candid feedback and are always working towards improving the app experience through consistent app updates and feature development.

  ### 6. Allows team members access to key company information at their fingertips and all in one place.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Austin D. | Social Media Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2019

**What do you like best about theEMPLOYEEapp?**

Great tool for our employees to view their schedule and get notifications of any schedule changes. 

The push notification is great for any emergencies or if we have a really bad snowstorm or other weather issues to notify our employees. 

One of the best parts is selecting groups that can see a specific type of content but also have the ability for everyone to see.

**What do you dislike about theEMPLOYEEapp?**

On the desktop version, it would be nice to see what our post will look like before we post it for a mobile and desktop version. 

To have a bigger free text space for typing or expandable so we don't have one small section to type in. 

When you click on a post and try to return to the newsfeed, it takes you to the top instead of where you left off.

Have a workflow process. Some type of an approval process where we can set up all of our group and hit the post but it goes through an approval system. Once we click approve, it would post with that scheduled date. This could possibly be a feature that could get installed maybe?

Have a better edit mode on the mobile app for the admins so if we don't have access to a laptop or desktop, we are able to send out alerts, make edits to the post, etc. I know we can do some things currently but not everything like what we can do on a computer.

**Recommendations to others considering theEMPLOYEEapp:**

Working in the Manufacturing Industry, theEMPLOYEEapp is a great tool for our team to view their schedule and get notifications of any schedule changes. The customer care team has exceptional customer service from providing quick responses to any questions, taking requests of what customers would like to see on the app, and help make the app the best it can be.

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

The main problem I work with APPrise a lot is on our analytics. It seems like we are always finding problems but they fix the problem in a timely matter.

This is very beneficial to our employees because they have an app they can access from their phones to learn all about their benefits, attendance, perks, news, and more!

  ### 7. theEMPLOYEEapp

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** August 04, 2020

**What do you like best about theEMPLOYEEapp?**

The app provides a great and easy way to keep our employees connected.

**What do you dislike about theEMPLOYEEapp?**

I do not dislike anything. It is a great application

**Recommendations to others considering theEMPLOYEEapp:**

Do your research and connect with the vendor. They provide a lot of support and information to help you understand your needs.

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

We are able to keep our non-office employees connected to the rest of the company. It provides a fast way to communicate with our team.

  ### 8. Great communication tool!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rachel F. | IT Compliance Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about theEMPLOYEEapp?**

Ease of use for my employees and flow of information.

**What do you dislike about theEMPLOYEEapp?**

I do not like that I have to manually add back in the app enterprise admin every week.

**Recommendations to others considering theEMPLOYEEapp:**

Do it! It’s an amazing tool with lots of potential.

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

The EmployeeApp give us the instant communication we were looking for at our organization.

  ### 9. Great app - maybe not useful for all

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sonia H. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about theEMPLOYEEapp?**

UI is outstanding and the people @ the company are great

**What do you dislike about theEMPLOYEEapp?**

the specs for uploading images are pretty specific - wish one could modify image specs better within app; also can only upload  1 doc, not multiple within a page

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

communications with people off network- easy video distribution

  ### 10. Very pleased customer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2020

**What do you like best about theEMPLOYEEapp?**

Ease of communicating with the whole staff across multiple shifts.

**What do you dislike about theEMPLOYEEapp?**

Unable to have multiple levels  of permissions that you can removed certain aspects. ie. We allow all of our employees to post on the app, but we do not want them to be able to send push notifications or make posts shareable.

**Recommendations to others considering theEMPLOYEEapp:**

The Employee App is a great way to improve communication, implement new policies and procedures and improved the employee's overall engagement.

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

Communications between daytime and overnight staff has been super helpful. It gives a voice to all of our staff to easily make suggestions and ask questions.

  ### 11. Paying off handsomely

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cooper L. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about theEMPLOYEEapp?**

Ease of use for employees with a clear and easy way to share content.

**What do you dislike about theEMPLOYEEapp?**

Linking posts with folders would be nice.

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

We have quite a few employees, the majority, that do not take their computers home or have work email on their phones. This is helping them stay connected to information, events, and updates no matter where they are.

  ### 12. Quick, Informative, and Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2020

**What do you like best about theEMPLOYEEapp?**

Being informed of all that is going on at work is a click away. Very convenient!!!

**What do you dislike about theEMPLOYEEapp?**

Nothing at this point in time.  The app is fairly new.

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

No problems at this time.  The benefits are that I do not need to take the time to contact people to answer questions.

  ### 13. Amazing Employee Engagement Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2020

**What do you like best about theEMPLOYEEapp?**

The platform as a user is very intuitive and easy to use.

**What do you dislike about theEMPLOYEEapp?**

The directory has tabs and defaults to the phone number instead of email address.

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

We were needing a way for employees to get culture-related information when they were not on the internal company network. The app was the perfect solution to meet employees where they already are--their smartphones.

  ### 14. EAPP Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Packaging and Containers | Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about theEMPLOYEEapp?**

As an admin, I like the ease of uploading the content.

**What do you dislike about theEMPLOYEEapp?**

It seems like the I'm often encountering technical issues with the App, especially with push notifications.

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

We have opportunities to reach our hourly employees who don't have access to our intranet.

  ### 15. I am the business owner in Corporate Communications

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 19, 2020

**What do you like best about theEMPLOYEEapp?**

Anywhere, anytime access on mobile devices

**What do you dislike about theEMPLOYEEapp?**

That people still don't use it and that we cannot enable more robust sharing on social

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

Connecting with people who are not on the Fujitsu network

  ### 16. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2020

**What do you like best about theEMPLOYEEapp?**

The team is wonderful in helping to implement and use the app.  So much content is possible without any customization.

**What do you dislike about theEMPLOYEEapp?**

So far, the project has been a very positive experience

**Recommendations to others considering theEMPLOYEEapp:**

Well worth the cost and effort

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

Sharing of information, ease of communicating, access to employees who do not typically respond to computer-based news

  ### 17. Great customer support team, and innovative technology, does have a few bugs.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about theEMPLOYEEapp?**

Customer support and help, quick bug fixes and information.

**What do you dislike about theEMPLOYEEapp?**

Frequent bugs with recent updates, and web usability is not the best.

**What problems is theEMPLOYEEapp solving and how is that benefiting you?**

Improving communication with our employees


## theEMPLOYEEapp Discussions
  - [Can you please enhance the social sharing capabilities?](https://www.g2.com/discussions/27194-can-you-please-enhance-the-social-sharing-capabilities) - 1 comment

- [View theEMPLOYEEapp pricing details and edition comparison](https://www.g2.com/products/theemployeeapp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+01%3A03%3A53+-0500&secure%5Bsession_id%5D=533f371f-a564-45c9-ae9e-f5059cb7e6fe&secure%5Btoken%5D=3c359daa3400daf3661ff961a76470bec92426c6ddd7d4b959f20e68069b93e8&format=llm_user)

## theEMPLOYEEapp Features
**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- User Directory

**Information Distribution**
- News Feed
- Newsletter
- Notifications
- Email
- Multi-Channel Sharing

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Administrative Tasks - Frontline Worker Communication Platforms**
- Training & Learning Modules
- Health & Safety Policies
- Onboarding & Offboarding
- Surveys & Feedback
- Employee Services
- Knowledge Management

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning

**Content Management**
- File Sharing
- Version Control
- Tagging
- Surveys

**Platform Basics**
- Reporting & Dashboards
- Interoperability

**Employee Engagement**
- Employee Generated Content
- Confirmation
- Comments
- Inline Translation
- Administrative Access
- Content Interaction
- Surveys (global & local)
- Chat

**Communication Features - Frontline Worker Communication Platforms**
- Group Messaging
- Private Messaging
- Announcements
- Emergency Notifications

**Productivity Tools**
- Calendar
- Search
- Mobile
- Multi-Language Support

**Platform Content**
- Employee Pulse Surveys
- Survey Customization

**Operations - Frontline Worker Communication Platforms**
- Shift Scheduling
- Insights & Analytics
- Task Management
- SOPs & Documentation

**User Experience & Accessibility - Employee Communications**
- Native Mobile Application
- Branded Experience
- Personalized Ux Experience
- Audience Management & Creation

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Platform Additional Functionality**
- Employee Segmenting
- Peer Recognition

**Content Distribution - Employee Communications**
- Newsfeed
- Newsletter Engine
- Multi-Channel Sharing

**Agentic AI - Frontline Worker Communication Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting

**Additional Features - Employee Communications**
- Emergency Notifications
- Analytics
- Integrations

**Agentic AI - Employee Communications**
- Cross-system Integration
- Natural Language Interaction

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