# Testimonial Hero Reviews
**Vendor:** Testimonial Hero  
**Category:** [Video Production Companies ](https://www.g2.com/categories/video-production-companies)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 67
## About Testimonial Hero
Testimonial Hero is a global video testimonial company helping you close trust gaps between you and your audiences – so you can close more deals, faster. With the power of strategic video testimonials. Testimonial Hero can capture your customer stories: - On-site with zero travel fees via our world-wide videographer network - Remotely with your customers cell phone and our expert producers - Async via our self-capture software We want to help you drive revenue using your customer stories so we&#39;ll work closely with you to create the right content, for the right channels, with the right messages.




## Testimonial Hero Reviews
  ### 1. An easy and professional way to make testimonial videos across EMEA

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suzanne B. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about Testimonial Hero?**

They make it so easy for us. Maria walked me through the process and is always happy to help if I forget anything. They have a huge network of filmmakers in every country who fully understand our brief/projects. After providing the brief and client contact details, we essentially just wait for the transcript and first cut to review. We've never had a video come back that isn't what we asked for.

**What do you dislike about Testimonial Hero?**

There's really no downside to using Testimonial Hero. Couldn't recommend them more.

**Recommendations to others considering Testimonial Hero:**

If you especially need filmmakers outside your local network, Testimonial Hero is for you. They have an extensive network of filmmakers who understand the brief and produce an end-product fully in line with the request. It's easy, hassle-free, and very quick once a date is in place.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We have clients based across EMEA, which can make it difficult and time-consuming to find filmmakers who not only are available but also understand what we want to produce in terms of content, timing, quality, and more. Our videos need to be consistent and professional, and Testimonial Hero fits the bill on all.

  ### 2. Easy to work with, high quality output

**Rating:** 5.0/5.0 stars

**Reviewed by:** KC T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Testimonial Hero?**

So easy to work with and their output is always high quality.

**What do you dislike about Testimonial Hero?**

Can't think of anything negative at this time.

**What problems is Testimonial Hero solving and how is that benefiting you?**

Testimonial Hero handles the planning and video production for high quality testimonials, which takes a lot of work off our small and busy marketing team's plate.  More importantly, I trust them with our customers as the team at TH is always professional and gracious, as well as quick to answer any questions that might come up. They do exactly what an agency should do in my opinion - act as a trusted branch off the internal team excelling at their specialty so we know the work is getting done and getting done well.

  ### 3. Like an extension of your team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jake L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2025

**What do you like best about Testimonial Hero?**

I like the streamlined process and the personal support we get from the Testimonial Hero team.

**What do you dislike about Testimonial Hero?**

There have been some bugs with the portal that caused some process issues, but we were able to troubleshoot those effectively together.

**What problems is Testimonial Hero solving and how is that benefiting you?**

Testimonial Hero helps us create high-quality, engaging testimonials in a remote environment. Their work speaks for itself and feels much more engaging and dynamic than the other Zoom-recorded testimonials you'll find online. They are always willing to go above and beyond to tell the story that we — and our customers — really want to tell. Our creative project manager there feels like an extension of my team.

  ### 4. Accommodating and experienced

**Rating:** 4.5/5.0 stars

**Reviewed by:** Miranda L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2025

**What do you like best about Testimonial Hero?**

Dedicated one-on-one project manager to support throughout the process.

**What do you dislike about Testimonial Hero?**

Nothing comes to mind for me at the current moment.

**Recommendations to others considering Testimonial Hero:**

TH is a great service that helps solve an important issue.

**What problems is Testimonial Hero solving and how is that benefiting you?**

TH solved the issue of getting testimonials of clients who reside in other parts of the country. With TH we did not need to contract/hire a local filming company and travel onsite for our video; instead, we were able to contact clients online and have them complete their filming remotely.

  ### 5. A must have partner in your marketing toolbox

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2024

**What do you like best about Testimonial Hero?**

Testimonial Hero has a proven process. From day one, they clearly define the process and they make it easy. They work with you to understand your specific video goals and then bring them to life. The quality of work is second to none.

**What do you dislike about Testimonial Hero?**

No downsides with the process or experience. The only issue I had was with our credits expiring. It was very difficult to find customers that were comfortable with video. Testimonial was very proactive in keeping me apprised of our credit deadlines. And, when we approached it, they proactive offered to pivot to created some shorter videos from the existing content we had. So I ended up not losing the credits. Thank you!

**Recommendations to others considering Testimonial Hero:**

Don't wait! If you are looking to bring testimonials to video, Testimonial Hero has a proven process and the results speak for themselves. Working with Testimonial Hero could not be easier. They outline the process form day one, they do their due diligence to understand your goals and they guide the process in an efficient manner.

**What problems is Testimonial Hero solving and how is that benefiting you?**

Our organization has been challenged with capturing our client experience in video format and bringing it to life. Over time we've gotten very strong written testimonials but we didn't have the skill set or bandwidth to bring them to life via video.

  ### 6. Great Experience with Testimonial Hero

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akande D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about Testimonial Hero?**

They were professional and offered sincere guidance to help us reach our goals. The process was also fairly hands-off which let us focus on key areas of the business.

**What do you dislike about Testimonial Hero?**

There are no downsides but I wish we could get them to do all of our testimonial videos!

**What problems is Testimonial Hero solving and how is that benefiting you?**

Testimonial Hero helped us capture our customer stories, one of the most important things in our industry, and communicate it in a meaningful way to all of our prospects and current customers.

  ### 7. My Hero, Testimonial Hero

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2024

**What do you like best about Testimonial Hero?**

Working with Testimonial Hero was an absolute game-changer! They made the whole process, from choosing video formats to editing, a breeze. Their film crew? Total pros—felt like I was on a Hollywood set! And don't get me started on their editing software—efficient and user-friendly, just the way I like it. Even when I threw in some specific edit suggestions, they nailed it within a day. These guys don't just meet expectations; they exceed them with style!

**What do you dislike about Testimonial Hero?**

Nothing. But there's a minimum character requirement so I want to use this space to tell you more about why Testimonial Hero is my actual Hero.

**Recommendations to others considering Testimonial Hero:**

If you're truly committed to showcasing your customer experience and revealing the best of your company to the world, look no further than Testimonial Hero. They're not just a vendor; they're the complete package – the go-to team for elevating your story and making it truly shine.

**What problems is Testimonial Hero solving and how is that benefiting you?**

Testimonial Hero has been our go-to vendor for a lot of our customer testimonial videos. Their videos are high quality and eye-catching.

  ### 8. A painless way to bring your customer voices to life!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kate S. | Principal Customer Advocacy Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2023

**What do you like best about Testimonial Hero?**

It's safe to say we could collect customer videos ourselves but where Testimonial Hero really shines is there ability to turn the videos into engaging stories using expert editing and adding graphics to bring the content to life in a digestible and easy to follow way.

**What do you dislike about Testimonial Hero?**

At the end of the day, the videos are only as compelling as the customer who is starring. Testimonial hero do a great job of building up the speakers confidence and I'd love if there were other resources made available to prep folks pre-interview. for example a video highlighting tips from presentation coaches etc.

**Recommendations to others considering Testimonial Hero:**

I highly recomemmend working with the team here and am sure you'll see the value almost immediately. If you want to get the most out of the relationship come prepared with a very clear vision of what you want the videos to achieve and how they will be used.

**What problems is Testimonial Hero solving and how is that benefiting you?**

It's no surprise that video is one of the most engaging formats when it comes to customer evidence and Testimonial Hero has helped us create engaging content to power our marketing and sales activities in a cost efficient, fast and impactful way.

  ### 9. Great Process & Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jake M. | Director of Marketing & Customer Experience, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Testimonial Hero?**

The process, people and ultimately final product are done very professionally.

**What do you dislike about Testimonial Hero?**

There are no downsides.  I will continue to use Testimonial Hero for various projects.

**Recommendations to others considering Testimonial Hero:**

Start with a single video, and you will be hooked.  The investment is not significant, and the output is worth the cost.

**What problems is Testimonial Hero solving and how is that benefiting you?**

Creating high-quality pieces of content that showcase our brand and customers.

  ### 10. Testimonial Hero helped us create great customer videos for our annual sales meeting.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 05, 2023

**What do you like best about Testimonial Hero?**

The team at Testimonial Hero went above and beyond to help us have our videos in time for our meeting.  They were patient, instructive, and great to work with.  Our customers were managed with kid gloves, and their stories were well presented.

**What do you dislike about Testimonial Hero?**

Everything went well - Nothing to report here :-)

**Recommendations to others considering Testimonial Hero:**

I would highly recommend Testimonial Hero to anyone looking for a great digital way to convey customer experiences.  We hope to do more with them in the near future!

**What problems is Testimonial Hero solving and how is that benefiting you?**

Sharing these customer testimonials at our annual sales meeting helped motivate and energize our global sales team, instilling pride in what we offer our customers and how our solutions are making a huge impact in the marketplaces where we do business.

  ### 11. Great experience creating a marketing asset for my business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harris K. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2022

**What do you like best about Testimonial Hero?**

The process is well-structured and well-defined. I didn't have to worry about all the little details of project management because I  knew things would be done promptly and orderly.

**What do you dislike about Testimonial Hero?**

It is a big investment to have a professional team make marketing assets so I did want to do everything I could to get the best result. Fortunately, it was worth it!

**Recommendations to others considering Testimonial Hero:**

When investing in something like this, you want to ensure you're ready. Have a great customer, employee, or another story you want to share.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We have a successful customer and wanted to effectively tell their story. TestimonialHero made it easy for us to plan, record, and edit a remote testimonial about our services.

  ### 12. Professional & Clear

**Rating:** 5.0/5.0 stars

**Reviewed by:** Youssef S. | Designer/Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2022

**What do you like best about Testimonial Hero?**

I enjoyed how Testimonial Hero handled all the questions and interactions between all parties involved. Overall, it was a seamless process.

**What do you dislike about Testimonial Hero?**

There was nothing to dislike. The process was fast and efficient; I couldn't have asked for more.

**Recommendations to others considering Testimonial Hero:**

If you're looking for high-quality video testimonials, then look no further. Testimonial Hero is a premium service, and the price reflects this – but don't let that discourage you. The quality of their service is second-to-none. I thoroughly recommend Testimonial Hero.

**What problems is Testimonial Hero solving and how is that benefiting you?**

Testimonial Hero makes sharing the story & value of your business easy.

  ### 13. Great route to get video testimonials, with minimal work for my team/client

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle H. | Dir of Marketing , Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2022

**Describe the project or task Testimonial Hero helped with:**

We worked with TH to capture a remote video testimonial from a client

**What do you like best about Testimonial Hero?**

Capturing video testimonials can be a challenge -- we have clients across the U.S., traveling for a video shoot or hiring a local team is expensive, coordinating an in-person shoot is a lot of work and big ask for our clients, and then the pandemic hit and travel/office video shoots was impossible. Testimonial Hero made it simple with their remote capture. We worked with the team early on to familiarize them with our product and craft the interview questions, but then they took over from there. They handled all the coordination to set the meeting, conduct the interview, edit the video, provide thumbnails, captions, transcript, raw footage. It was a mostly hands-off experience on our end (besides offering feedback on the edit). We were pleased with the final result, and (even better!) our client was pleased with the process as well.

**What do you dislike about Testimonial Hero?**

I see no downsides to working with Testimonial Hero.

**What problems is Testimonial Hero solving and how is that benefiting you?**

Capturing video testimonials can be a challenge -- we have clients across the U.S., traveling for a video shoot or hiring a local team is expensive, coordinating an in-person shoot is a lot of work and big ask for our clients, and then the pandemic hit and travel/office video shoots was impossible. Testimonial Hero made it simple with their remote capture.

  ### 14. Exceptional work every time!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kathryn H. | Sr. Marketing Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2022

**Describe the project or task Testimonial Hero helped with:**

Testimonial Hero has helped us with recording and editing many client and close advocate testimonial videos.

**What do you like best about Testimonial Hero?**

Nick Bartshe is especially prompt and when vacation time is taken the handover was seamless and I always knew I was in good hands. Lindsey Miller who asked questions to our clients always made sure they were at ease with pausing and letting our clients take their time. My colleague said she should work for us and that's how you know you are in good and professional hands if you want someone like that on your team.

**What do you dislike about Testimonial Hero?**

The price is a little steeper than we would have liked but I guess that is the price of quality. No other dislikes as Testimonial Hero's processes are fair and efficient.

**What problems is Testimonial Hero solving and how is that benefiting you?**

As a small sales and marketing team having video recording and editing including lighting music and introduction cover by Testimonial Hero has been a huge plus.

  ### 15. An amazing experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Renee G. | Senior Human Resources Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2022

**Describe the project or task Testimonial Hero helped with:**

Testimonial Hero helped us with a series of testimonials from current employees that we've shared on our site, LinkedIn, and Twitter. In total, they created nine amazing videos for us that have had nothing but great reviews so far.

**What do you like best about Testimonial Hero?**

The team at Testimonial Hero was incredible! They were quick to respond, flexible, and understanding. I went back to them multiple times for a couple of the videos with edits and they never once expressed any impatience towards me and my requests. The whole team had amazing customer service skills and I always felt supported as a client.

**What do you dislike about Testimonial Hero?**

I actually can't think of a single dislike. If we didn't 100% love the video that was edited for us, the team had no issue with us coming to them with rounds of edits, which I majorly appreciated.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We've really been able to ramp up our social media presence and have already gotten great feedback from current employees and prospective new hires. Multiple candidates have shared that the videos made them very excited about the possibility of working at our company. Testimonial Hero was definitely worth the investment!

  ### 16. Exceptional Team and Outstanding Results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Linda G. | VP Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2022

**Describe the project or task Testimonial Hero helped with:**

I received an email introducing me to Testimonial hero.  I was intrigued by the idea of being able to film a high-quality video remotely. Doing in-person videos is costly and takes a lot of time out of the office.  I purchased one video as a test.  Their team was extremely professional and walked me through each step.  They were very knowledgeable and accomodating with my client, making it very easy to record the video.  When I saw the raw footage I was shocked by the high quality of the video and the sound.  The finished product was outstanding.  It was every bit as good as an in-person video, but 80% less money.  The entire project required just a couple of hours of my time.  I ordered 6 more videos and have completed 4.  My experience continues to be exceptional.  I highly recommend Testimonial Hero for any project.  You will never be disappointed with this team.  They are very professional and highly skilled.  The value of the product you receive far outweighs the cost of their service.  You can trust this team to make your company look great!

**What do you like best about Testimonial Hero?**

Testimonial hero takes the work out of making videos.  They do all the heavy lifting and have perfected their process so it is smooth, effective and simple.  They are very easy to work with and deliver high-quality products every time.

**What do you dislike about Testimonial Hero?**

I liked everything about working with Testimonial Hero

**What problems is Testimonial Hero solving and how is that benefiting you?**

Testimonial videos are an important part of my business.  With the pandemic, we were not able to complete any of the projects we had planned.  When I received an email from their salesperson it seemed too good to be true. Could they provide a great quality product, totally remote and at significant cost savings?   YES!  Incredible but true.  They have perfected a system and saved me both time and money.

  ### 17. Great interviewers and excellent project management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jerome C. | Director of Growth Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**Describe the project or task Testimonial Hero helped with:**

We were working on seeding a series of case studies for marketing collateral. While we've had videos and other testimonials in the past, this was our first go at this level of video production.

**What do you like best about Testimonial Hero?**

You can tell from the raw videos that TestimonialHero's interviewers excel at making their subjects feel comfortable. Most people aren't comfortable in front of the camera. TestimonialHero's process makes them feel comfortable enough to run through the takes they need to get their message across and sound confident doing it. The editing process was also very smooth!

**What do you dislike about Testimonial Hero?**

Because the objective of the interview generally is to work through the agreed-upon interview questions, the answers may feel forced. This will turn out fine in post, but it doesn't leave much room for creative responses from the customer. 

It would be nice if the interviewers took the time to truly understand our product and weave additional clarifying questions on the fly.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We needed solid sales and marketing collateral for this phase of our growth. By working with our biggest customer champions, combined with TestimonialHero's production team, we were able to get these case studies completed in a reasonable amount of time.

  ### 18. Excellent videos from an amazing team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2022

**Describe the project or task Testimonial Hero helped with:**

I hired Testimonial Hero about a year ago when I began a new program at my company to build out a library of external-facing case studies.  I heard about Testimonial Hero on the Product Marketing Alliance Slack channel and reached out for a demo.  Since then we've worked on nearly a dozen videos together and the experience has been fantastic from the start.  The team is always well organized, professional and when they make a commitment they always follow through.  I can't recommend them enough!

**What do you like best about Testimonial Hero?**

I love that they have a very well-defined process from start to finish. And of course, the videos themselves are brilliant.

**What do you dislike about Testimonial Hero?**

No dislikes whatsoever. Testimonial Hero is simply the best.

**What problems is Testimonial Hero solving and how is that benefiting you?**

I needed to build out a library of case studies and wanted to have some of them be in video format instead of the tried & true written versions.  Working with Testimonial Hero has allowed me to execute on this plan.  We're now creating close to one new video testimonial per month, which is mind-boggling if you think back a year and no such program even existed at my company.

  ### 19. Fantastic experience, incredible collaboration and excellent result

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kris K. | Product Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2021

**Describe the project or task Testimonial Hero helped with:**

We hired Testimonial Hero to assist our team in capturing customer story videos and producing versions for different marketing channels and uses.

**What do you like best about Testimonial Hero?**

The process was very streamlined which helped planning, scheduling and managing expectations with our customer.  The project team members were friendly, flexible and helpful  throughout the project and highly responsive to our questions and editing requests.

**What do you dislike about Testimonial Hero?**

Nothing really to dislike. We had some minor issues but they were mostly on our side. As a suggestion, it would be helpful int he remote video process to have time to coach up the interview subject before the interview is started.

**What problems is Testimonial Hero solving and how is that benefiting you?**

Our team does not have much bandwidth, utilizing Testimonial Hero's remote process and approach is an ideal fit.  Strategically our customers and prospects want to hear from their peers and about the success and outcomes.  TH is helping us in producing and delivering great, compelling customer stories.

  ### 20. A very seamless experience and great final product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andy C. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2021

**Describe the project or task Testimonial Hero helped with:**

Video case study

**What do you like best about Testimonial Hero?**

The experience interacting with Testimonial Hero was very seamless and required minimal effort for our team to get the job. done. We were very happy with the final video case studies that they delivered and proudly display them on our site.

**What do you dislike about Testimonial Hero?**

They rely heavily on the public marketing site for visuals in video testimonials, which often feel repetitive or disjointed from what the person is actually saying in the video.  Our team ended up having to provide some custom assets for various parts of the video to tie the story together. It would have been easier if they created those assets instead of our team having to do it.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We wanted to showcase how our customers are using Tettra to potential prospects and provide industry-specific assets for our sales team to use with people evaluating our software.

  ### 21. Easy Production, Excellent Results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2020

**Describe the project or task Testimonial Hero helped with:**

Testimonial Hero filmed, edited, and produced a video case study for my company. From my end, the process was extremely easy and hassle free. I completed a discovery doc in which I outlined the main points I wanted captured in the testimonial. From there, Testimonial Hero coordinated with the subject matter expert to film the case study. After the shoot, I received a first cut of the testimonial. It was so good -- hitting every point I had hoped to make -- I hardly made any edits. 

I want to note that the video was filmed at the height of the COVID-19 pandemic. I was worried that the B roll film would look off with only one person in the video, but Testimonial Hero did such a great job in their filming and editing that you don't even notice it.

The team at Testimonial Hero was extremely responsive and very easy to work with. I'm looking forward to my next project with them and would recommend them to anyone who wants a high-quality visual marketing asset. In fact, I am so impressed with their work (as is everyone at my company) that I have already recommended them to other marketers in my network.

Testimonial Hero makes the process of creating engaging and stunning B2B video testimonials easy.

**What do you like best about Testimonial Hero?**

Ease and speed of production/post-production process
Professional results

**What do you dislike about Testimonial Hero?**

There is no downside to using Testimonial Hero. Everyone is blown away by the testimonial.

**What problems is Testimonial Hero solving and how is that benefiting you?**

Sales is always looking for high-impact content that customers will actually consume. A two-minute video of this quality is a dream asset for them.

  ### 22. Positive and well organized experienced.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rebecca D. | Product Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2021

**Describe the project or task Testimonial Hero helped with:**

Working with Testimonial Hero we have created 3 customer testimonial videos + short commercials and clips to be used in video ads and sales calls. Their communication every step of the way, easy-to-use feedback tools, and fantastic final products caused us to sign up for 3 more videos!

**What do you like best about Testimonial Hero?**

Personally, I enjoy their talented editing team the best. They were able to edit and clean up cellphone footage by adding a more inviting background, choosing only the best clips from the interview, and making the webpage Broll exciting to look at - those are not easy feats.

**What do you dislike about Testimonial Hero?**

I have enjoyed every part of this experience.

**Recommendations to others considering Testimonial Hero:**

This is the perfect partner for high-quality, creative, effective testimonial videos - especially for B2B.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We are solving a huge pillar to our GTM strategy - which is leveraging customer testimonials across the different industries and verticals. Testimonial Hero allows us to create these customer stories efficiently and with a target audience in mind.

  ### 23. Super easy, super professional, amazing results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa D. | Head Of Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2022

**Describe the project or task Testimonial Hero helped with:**

We worked with TH on an in-person testimonial at a conference where they interviewed 2 customers

**What do you like best about Testimonial Hero?**

The process was just extremely easy and the final product was wow.

**What do you dislike about Testimonial Hero?**

With so many remote solutions out there today that are extremely cheap, it makes it hard to justify paying such a high premium

**What problems is Testimonial Hero solving and how is that benefiting you?**

We struggled to get testimonial videos for years, once we had this opportunity we jumped on it and the process was so easy. Our marketing and sales are using the video all the time.

  ### 24. Patient, Helpful, Professional, and Great Final Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Samuel C. | Executive Vice President, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2021

**Describe the project or task Testimonial Hero helped with:**

They filmed, edited, and produced a video testimonial completely virtual.

**What do you like best about Testimonial Hero?**

They truly were a pleasure to work with!

**What do you dislike about Testimonial Hero?**

Some follow up was slow but good overall.

**What problems is Testimonial Hero solving and how is that benefiting you?**

When the pandemic hit, we needed a way to get new testimonial content without the worry of meeting someone in person. Testimonial Hero provided us with that avenue and took all of the leg work out of producing a great testimonial video. The process in place to understand our audience, the process of performing and recording the video, and then the effort made to edit and produce a high-quality video was a great experience overall with TH.

  ### 25. A decent option for remote testimonials

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2022

**Describe the project or task Testimonial Hero helped with:**

Testimonial Hero helped Incendium Strategies create three testimonial videos and a compilation.

**What do you like best about Testimonial Hero?**

The team made responsive edits and was able to change course when needed to improve the work product.

**What do you dislike about Testimonial Hero?**

The project was quite expensive for the value - the remote testimonials were priced how I would think that in-person testimonials should be priced. The process also took quite a bit of back and forth and effort on our part.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We are more efficiently connecting with customers who ask for information about the work that we do.

  ### 26. More than I expected

**Rating:** 5.0/5.0 stars

**Reviewed by:** David T. | Marketing Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2021

**Describe the project or task Testimonial Hero helped with:**

As a marketing professional, I've worked with teams internally before to do client testimonials. They have gone fairly well, but testimonial hero delivered a top-notch product. Inaki was terrific to work with and was always quick to respond. Having a third party do production and interact with our client provided a safe layer that made the client feel more comfortable. Testimonial Hero treated the client professionally, and our clients enjoyed the experience. It's a collaborative experience, so be prepared to assist with some collateral and make suggestions. We ended up with several amazing testimonies.

**What do you like best about Testimonial Hero?**

The final product was completely usable in several platforms. Social media, web, email.

**What do you dislike about Testimonial Hero?**

Honestly, I don't have any complaints at all.

**Recommendations to others considering Testimonial Hero:**

Put thought into the outcome. Be selective and mindful to your clients.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We wanted better production value, and a way to make our clients feel more comfortable when providing feedback. Testimonial Hero delivered above expectations.

  ### 27. Turnkey solution for high quality testimonials

**Rating:** 5.0/5.0 stars

**Reviewed by:** Troy L. | Senior Product Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2021

**Describe the project or task Testimonial Hero helped with:**

I worked with Testimonial to create four customer testimonials.

**What do you like best about Testimonial Hero?**

The quality of work was high, and they saved me a ton of time -  they handled the prep, interview, transcription, editing, captions, etc. I ended up buying six more testimonials with them to round out our asset library.

**What do you dislike about Testimonial Hero?**

Note that TestimonialHero doesn't wholly eliminate work. It was still a lot of effort to give feedback on questions, review transcripts, etc. - but it would be even more difficult without them!

**What problems is Testimonial Hero solving and how is that benefiting you?**

Quickly creating customer testimonials that our sales team can use to showcase the value of our products. TestimonialHero made this much more straightforward than it would be without them.

  ### 28. Great Value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2022

**Describe the project or task Testimonial Hero helped with:**

Working with Testimonial Hero has allowed us to capture testimonial videos more quickly and cost effectively.  The ability to put together testimonial videos from our partners from around the US without having to set up an on-site visit has allowed us to capture great material quickly without having to cole the restaurant for hours to tape.

**What do you like best about Testimonial Hero?**

The remote aspect, with uncomprimosed quality.

**What do you dislike about Testimonial Hero?**

We do have to reuse old footage often since there is no on-site ability to capture new images.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We save time and moneyjthgough this remote format that does not interrupt operations at the restaurants.

  ### 29. Excellent service - diligent and professional.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2022

**Describe the project or task Testimonial Hero helped with:**

They create client testimonial videos and interview the clients from the comfort of their own homes.

**What do you like best about Testimonial Hero?**

They keep us on deadline, are very diligent, and treat our clients very well.

**What do you dislike about Testimonial Hero?**

Nothing to dislike. Worth every penny to get these incredible testimonial videos.

**Recommendations to others considering Testimonial Hero:**

If you want client testimonials I can't think of a better service. Takes the pain out of planning for a live video crew. The clients are interviewed from their office or home using their own phone as the camera.

**What problems is Testimonial Hero solving and how is that benefiting you?**

Trying to coordinate live film crews to interview our clients was daunting even before Covid. This service leapfrogged our client evangelism. 100% recommend.

  ### 30. More than professional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Romi D. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2021

**Describe the project or task Testimonial Hero helped with:**

Working with the Testimonial Hero team is an absolute pleasure. 
ALways on time, super professional, quick deliverables, and if we want to edit something, it's all done within the agreed time frame. 

I would highly recommend working with them!

**What do you like best about Testimonial Hero?**

The close communication, the professional team, the way everything is so in order and o time

**What do you dislike about Testimonial Hero?**

Literally nothing! they are a great team

**What problems is Testimonial Hero solving and how is that benefiting you?**

Testimonial Hero helps us create amazing case studies with our costumers from around the world

  ### 31. Mintec review

**Rating:** 5.0/5.0 stars

**Reviewed by:** David B. | Global Head Of Marketing, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2022

**Describe the project or task Testimonial Hero helped with:**

Customer case study in the F&B sector

**What do you like best about Testimonial Hero?**

Proactive approach to moving the project forward

**What do you dislike about Testimonial Hero?**

Nothing, they support you every step of the way

**What problems is Testimonial Hero solving and how is that benefiting you?**

giving confidence to future customers with a glimpse of the product benefits we deliver

  ### 32. Professional and skilled team of TH will make your videos look great and delivered on time.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valentina K. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2022

**Describe the project or task Testimonial Hero helped with:**

Creation of testimonial videos and case studies.

**What do you like best about Testimonial Hero?**

Professionalism, great communication, striving for excelence!

**What do you dislike about Testimonial Hero?**

There is nothing to dislike about their work.

**What problems is Testimonial Hero solving and how is that benefiting you?**

Professional video content!

  ### 33. very easy to work with, and great results

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2021

**Describe the project or task Testimonial Hero helped with:**

Customer testimonials for website, social, and lower-funnel sales activity.

**What do you like best about Testimonial Hero?**

Our team is pretty busy, and Testimonial Hero was super responsive and guided every step of the project. Super turn-key. The staff is also accommodating and professional. As a third party, I felt comfortable with them reaching out to work with our customers.

**What do you dislike about Testimonial Hero?**

The timeline to the final product but with needed approvals is really out of their control.

**Recommendations to others considering Testimonial Hero:**

Really great group to work with and delivers a very professional product.

**What problems is Testimonial Hero solving and how is that benefiting you?**

Collecting professional customer testimonials in a Covid era at a reasonable price. This format is also an easier time commitment for those interviewed.

  ### 34. The easiest way to get high-quality customer testimonials

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2022

**Describe the project or task Testimonial Hero helped with:**

Testimonial Hero helped us produce close to ten customer testimonials.

**What do you like best about Testimonial Hero?**

The process was easy for both us and our customers. Our customers appreciated how easy it was to participate.

**What do you dislike about Testimonial Hero?**

No there is nothing missing from this product.

**What problems is Testimonial Hero solving and how is that benefiting you?**

High-quality video testimonials.

  ### 35. Good quality. Great experience.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2022

**Describe the project or task Testimonial Hero helped with:**

Video testimonials with current clients.

**What do you like best about Testimonial Hero?**

the ease of use and helpfulness of the team.

**What do you dislike about Testimonial Hero?**

Their recording method can sometimes be complicated for interviewees.

**What problems is Testimonial Hero solving and how is that benefiting you?**

Telling our brand story through the experiences of clients, improved brand awareness, and lead generation.

  ### 36. Great experience with awesome customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff D. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**Describe the project or task Testimonial Hero helped with:**

Built out 3 client testimonial videos and related assets.

**What do you like best about Testimonial Hero?**

Attention to detail is great, the quality is much better than other providers, and their customer service is excellent.

**What do you dislike about Testimonial Hero?**

No real downsides, they involve you a lot in the process, which is work for you but that results in an ideal finished product so I can't complain! :)

**What problems is Testimonial Hero solving and how is that benefiting you?**

Client testimonials that showcase our value with more than just text.

  ### 37. Friendly and efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2021

**Describe the project or task Testimonial Hero helped with:**

We've worked with Testimonial Hero on two large video projects. Both projects were met with professionalism and quick work. They met our last-minute deadlines and kept up with our changing requests. We recommend.

**What do you like best about Testimonial Hero?**

Very responsive and great at following up.

**What do you dislike about Testimonial Hero?**

Some editing requests were taken with an easier route, such as taking out audio, instead of replacing it with original footage.

**What problems is Testimonial Hero solving and how is that benefiting you?**

Being able to send our videos in a clean manner to our investors. We're able to distribute our content broadly and comfortably.

  ### 38. Wonderful testimonial videos

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2021

**Describe the project or task Testimonial Hero helped with:**

We hired Testimonial Hero to bring our customer stories to life.  The process was seamless. We asked our customers if they would like to be featured in a video, and then we gave their information to Testimonial Hero. Testimonial Hero did all of the heavy lifting, and we provided feedback and worked together until the videos were finalized. We would recommend them to other companies, and we wouldn't hesitate to work with them again.

**What do you like best about Testimonial Hero?**

The entire process was seamless, and they acted as an extension of our team. They contacted our customers to schedule the recording, and they took care of all of the small details to ensure the video was a success.

**What do you dislike about Testimonial Hero?**

There is nothing that stands out. If anything, we wish the timeline from approval to receiving the final videos with subtitles was a little faster. But, overall, the process was seamless.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We wanted our customers to share their stories so that other potential customers could see the benefits of our platform. The stories really came to life with help from the Testimonial Hero team!

  ### 39. Easy to work with while adapting to a remote setting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Allison L. | Customer Advocacy Director, Enterprise (> 1000 emp.)

**Reviewed Date:** April 14, 2021

**Describe the project or task Testimonial Hero helped with:**

I used Testimonial Hero to help conduct remote video testimonials. Although not the ideal setting for a customer video testimonial - given the current environment - we didn't want to wait until we could film on location again, so we needed to pivot and look at creative ways to capture customer videos. Testimonial Hero was easy to work with and helped us produce two videos with a client that we are now leveraging and sharing more broadly. We also have plans to use this for future projects.

**What do you like best about Testimonial Hero?**

Testimonial Hero helped develop and conduct the client interviews, which made it super easy on my end. When the videos were ready for my review, I could leave comments and advise on any changes needed. They also packaged up the videos nicely with a few additional options (for ads, organic social, etc).

**What do you dislike about Testimonial Hero?**

The remote environment is challenging (no fault to TH, though.)

**Recommendations to others considering Testimonial Hero:**

Be super specific about your expectations and goals.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We can continue capturing customer videos remotely with the help of Testimonial Hero. The pricing is reasonable, too.

  ### 40. Remote Testimonials

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2021

**Describe the project or task Testimonial Hero helped with:**

We needed help to deliver a customer testimonial, with everything being produced, filmed and delivered remotely

**What do you like best about Testimonial Hero?**

Testimonial Hero have the playbook, expertise, team and technology to enable this (and on site too but we didn't use them for this) and they delivered a great project!

**What do you dislike about Testimonial Hero?**

Nothing to dislike about the process and project at all

**What problems is Testimonial Hero solving and how is that benefiting you?**

COVID-19 has meant that customer testimonials are harder to deliver remotely. Testimonial Hero have solved this issue so that we could maintain deliver of customer stories

  ### 41. Amazing quality service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jake J. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2021

**Describe the project or task Testimonial Hero helped with:**

We hired Testimonial Hero to record 3 remote video testimonials for us.

**What do you like best about Testimonial Hero?**

They have a very professional service, and the end result was absolutely amazing. It was little to no work on my end and the end result was above expectations.

**What do you dislike about Testimonial Hero?**

The timeline took a bit longer than expected, but otherwise I was extremely happy.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We have high-quality social proof testimonial videos for our website that help increase our conversion. They also make for great sales assets.

  ### 42. High quality video case studies and efficient team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2021

**Describe the project or task Testimonial Hero helped with:**

We created both on-site and remote videos with two customers of ours. The service was very efficient, timely and of great quality.

**What do you like best about Testimonial Hero?**

Very responsive team and quick turnarounds.

**What do you dislike about Testimonial Hero?**

The automatic captions had some errors, but they were fixed very quickly.

**What problems is Testimonial Hero solving and how is that benefiting you?**

I was very impressed with the quality of remote testimonials and how easy it was for our customers to make the most of their time.

  ### 43. Amazing collaboration and video production all while fully remote!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebecca H. | Chief Marketing Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2021

**Describe the project or task Testimonial Hero helped with:**

We worked with Testimonial Hero to create several customer videos while fully remote. The entire process was incredibly smooth, the follow-up, documentation, collaboration tools, and final product were excellent. It's hard to believe that the entire thing was done without anyone being in the same room. Production quality is fabulous!

**What do you like best about Testimonial Hero?**

I liked how easy it was to work with Testimonial Hero and how responsive they were to communication about our customer story narratives. They required very little coaching. The information we provided in our Discovery Docs was more than enough to get great interviews from our customers and the collaboration platform for feedback on the drafts of the video made it so easy to get to the final finished piece. Customer support was outstanding!

**What do you dislike about Testimonial Hero?**

Absolutely nothing. The entire experience has been very positive. I strongly recommend and will be using them again for future video production.

**Recommendations to others considering Testimonial Hero:**

Give them a try! Excellent service and final product for an affordable price.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We needed to create customer videos telling the value of the Malbek solution but thought high-quality video production would be out of budget. And then COVID hit and we thought there was no way to do it in a remote world. We were wrong. Testimonial Hero allows you to create videos that look incredibly high-end but are truly affordable and it can all be done remotely!

  ### 44. Professional and outstanding results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon P. | COO, Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2021

**Describe the project or task Testimonial Hero helped with:**

Create a customer testimonial video with one of our excellent but very busy clients to talk about their success on the GrowthGenius.com platform.

**What do you like best about Testimonial Hero?**

They handled essentially everything from start to finish. I was surprised at how "hands off" the process felt from my end - it was a pleasant surprise.

**What do you dislike about Testimonial Hero?**

I honestly struggled to think about something to put here. I don't think I've ever seen a project delivered smoothly and on time like this was.

**Recommendations to others considering Testimonial Hero:**

Just chat with them to start and I'm sure you'll see why they are going to be great to work with. Take a moment to look at the work they have done as well - we've got their video on our home page - and realize they did that with minimal time required from our end. Awesome stuff!

**What problems is Testimonial Hero solving and how is that benefiting you?**

Awareness of our client's successes and telling others how clients have used our platform. We've just launched the video on our homepage and will be tracking the impact over the next few months.

  ### 45. Customer testimonial videos

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2021

**Describe the project or task Testimonial Hero helped with:**

Testimonial Hero helped with 4 customer testimonials and one with our president - all for our new website.

**What do you like best about Testimonial Hero?**

It was a very organized, repeatable process.  Testimonial Hero handled the entire process after we made the introduction to our president and our customers.

**What do you dislike about Testimonial Hero?**

Minor pet peeve - sometimes, the video editing tool that I was to use to make editing changes was locked by another user.  Instead of editing in the tool, I just had to send my comments with associated times by email.

**Recommendations to others considering Testimonial Hero:**

Be clear in what you'd like about 'B' roll - I wasn't, and that caused a bit of a hiccup with our first video.  Give examples of what works for your demographic.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We just merged two companies and created a new website.  We needed customer testimonials that reflected both of the products, as well as their integration.  Because we have these videos, we are now able to use them in email blasts as well as referring a prospect to them for information.

  ### 46. Powerful remote testimonial videos in record time!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 20, 2021

**Describe the project or task Testimonial Hero helped with:**

B2B2C videos of SWORD Health members

**What do you like best about Testimonial Hero?**

Testimonial Hero is extremely nimble and flexible, making it easy for us to create videos quickly.

**What do you dislike about Testimonial Hero?**

Their business is typically B2B, so there were some challenges in making the videos appropriate for B2B2C audiences. However, we overcame them quickly and were able to get amazing videos created. Our POC, Rebeca, was terrific to work with and made the process seamless.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We are creating testimonials for various diverse members of our program to share with customers, partners, members, etc.

  ### 47. Great quality backed by insightful producers/interviewers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eren K. | marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2020

**Describe the project or task Testimonial Hero helped with:**

Testimonial hero has filmed and edited case study videos for us at Ordway (both remotely during COVID and in-person prior to the pandemic).

**What do you like best about Testimonial Hero?**

The team at Testimonial Hero prepares for each interview with a straightforward and comprehensive process. They don't just shoot beautiful video, but they take the time to understand the subjects being interviewed so they can tease out the most impactful quotes to tell a compelling story.

**What do you dislike about Testimonial Hero?**

Having produced video for a number of years, there is very little to complain about. They do a great job of scoping their capabilities with your budget.

**What problems is Testimonial Hero solving and how is that benefiting you?**

For us it's about optimizing resources. While I would love to personally produce, shoot, and edit each video Ordway produces, it's just not the best use of our teams time. I am a big proponent of letting experts do what they do best, so I can focus our team's time on other revenue-generating activities.

  ### 48. Professional through and through

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2020

**Describe the project or task Testimonial Hero helped with:**

We asked Testimonial Hero to help us record a customer story that we'll use as part of a sponsorship we're taking part in.

**What do you like best about Testimonial Hero?**

The whole team at Testimonial Hero was so easy to work with and they were helpful from the first sales call to the delivery of the videos. I continue to be impressed by how professional yet approachable everyone has been. The whole process felt like it was under control, being professionally run, and all with a friendly touch. I know they made our customer comfortable, too.

**What do you dislike about Testimonial Hero?**

Nothing. I wouldn't change anything about it.

**Recommendations to others considering Testimonial Hero:**

Work with them once and I reckon you'll be back for more. We're already looking for more customer stories to share and we'll be going to back to Testimonial Hero to do it.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We've collected written reviews and quotes. These work ok, but they don't have the impact that a well-produced video does. Testimonial Hero helped us take a customer story that we felt we needed to share and turn it into a compelling video that we plan to put in front of current customers and prospective customers alike.

  ### 49. Testimonal hero was fabulous to work and I would highly recommend thier team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2020

**Describe the project or task Testimonial Hero helped with:**

I contracted with Testimonial Hero to capture a video Testimonial of a client who wanted to share the amazing transformation they realized after using our product.  They were professional, created amazing content, and worked well with our company and our client to ensure the best quality video

**What do you like best about Testimonial Hero?**

I felt the entire process from the contract phase to the actual video editing and production was great. The best part was that they were both Professional and Flexible throughout the process.

**What do you dislike about Testimonial Hero?**

I didn't experience anything negative about the experience

**Recommendations to others considering Testimonial Hero:**

I would highly recommend using Testimonial hero.  The team was great and made the process easy for me and my team and the customer felt like they were in great hands with the staff producing the video.  I would highly recommend them. to someone wanting to produce high-quality content

**What problems is Testimonial Hero solving and how is that benefiting you?**

The Goal of the project was to be able to showcase a customer using our Platform to provide better outcomes for patients and efficiencies within the business.

  ### 50. Smooth and fast process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2020

**Describe the project or task Testimonial Hero helped with:**

We utilized Testimonial Hero to create testimonial videos from some of our existing and previous customers to share their experiences, how we assisted in their growth, etc.

**What do you like best about Testimonial Hero?**

Testimonial Hero was super smooth and fast. They took the time to come up with specific questions for both our team and our customers. From there, they take care of the rest, showing your iterations of the edits, videos, etc. With very little work from my end, we had stellar videos in different lengths to use for our website, socials, and more.

**What do you dislike about Testimonial Hero?**

Honestly, nothing. The process was very easy.

**What problems is Testimonial Hero solving and how is that benefiting you?**

We are solving the problem of social proof and potential lead churn. Having high-quality social proof case study videos helps us both on converting site traffic and as a tool for sales.


## Testimonial Hero Discussions
  - [What are the different ways you have used the 15s, 45s, and 120s videos?](https://www.g2.com/discussions/41429-what-are-the-different-ways-you-have-used-the-15s-45s-and-120s-videos) - 1 comment

- [View Testimonial Hero pricing details and edition comparison](https://www.g2.com/products/testimonial-hero/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+11%3A34%3A18+-0500&secure%5Bsession_id%5D=da54e5f5-4d1f-4284-9ba7-df45d79edae2&secure%5Btoken%5D=380ebd3fb2d7b89f00b0601de4f5194f920a443b0e692add194594d587b21ab3&format=llm_user)

## Testimonial Hero Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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