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Testimonial Hero Reviews & Provider Details

Testimonial Hero is a global video testimonial company helping you close trust gaps between you and your audiences – so you can close more deals, faster. With the power of strategic video testimonials. Testimonial Hero can capture your customer stories: - On-site with zero travel fees via our world-wide videographer network - Remotely with your customers cell phone and our expert producers - Async via our self-capture software We want to help you drive revenue using your customer stories so we'll work closely with you to create the right content, for the right channels, with the right messages.

Seller

Testimonial Hero

Discussions

Testimonial Hero Community

Languages Supported

English

Services Offered

Video production, Testimonial videos, Employee videos, Product videos, AI case studies

Provider Description

Testimonial Hero makes stunning video testimonials effortless for B2B software marketers.

Overview by

Sam Shepler

Pricing

Pricing provided by Testimonial Hero.

Start

Starting at $7,800.00

Per Year

Build

Starting at $15,300.00

Per Year

View More Pricing Information

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Suzanne B.

Enterprise (> 1000 emp.)

2/24/2025

"An easy and professional way to make testimonial videos across EMEA"

5/5

What do you like best about Testimonial Hero?

They make it so easy for us. Maria walked me through the process and is always happy to help if I forget anything. They have a huge network of filmmakers in every country who fully understand our brief/projects. After providing the brief and client contact details, we essentially just wait for the transcript and first cut to review. We've never had a video come back that isn't what we asked for. Review collected by and hosted on G2.com.

What do you dislike about Testimonial Hero?

There's really no downside to using Testimonial Hero. Couldn't recommend them more. Review collected by and hosted on G2.com.

Recommendations to others considering Testimonial Hero:

If you especially need filmmakers outside your local network, Testimonial Hero is for you. They have an extensive network of filmmakers who understand the brief and produce an end-product fully in line with the request. It's easy, hassle-free, and very quick once a date is in place. Review collected by and hosted on G2.com.

What problems is Testimonial Hero solving and how is that benefiting you?

We have clients based across EMEA, which can make it difficult and time-consuming to find filmmakers who not only are available but also understand what we want to produce in terms of content, timing, quality, and more. Our videos need to be consistent and professional, and Testimonial Hero fits the bill on all. Review collected by and hosted on G2.com.

KC T.

Mid-Market (51-1000 emp.)

4/29/2025

"Easy to work with, high quality output"

5/5

What do you like best about Testimonial Hero?

So easy to work with and their output is always high quality. Review collected by and hosted on G2.com.

What do you dislike about Testimonial Hero?

Can't think of anything negative at this time. Review collected by and hosted on G2.com.

What problems is Testimonial Hero solving and how is that benefiting you?

Testimonial Hero handles the planning and video production for high quality testimonials, which takes a lot of work off our small and busy marketing team's plate. More importantly, I trust them with our customers as the team at TH is always professional and gracious, as well as quick to answer any questions that might come up. They do exactly what an agency should do in my opinion - act as a trusted branch off the internal team excelling at their specialty so we know the work is getting done and getting done well. Review collected by and hosted on G2.com.

Jake L.

Mid-Market (51-1000 emp.)

2/3/2025

"Like an extension of your team"

5/5

What do you like best about Testimonial Hero?

I like the streamlined process and the personal support we get from the Testimonial Hero team. Review collected by and hosted on G2.com.

What do you dislike about Testimonial Hero?

There have been some bugs with the portal that caused some process issues, but we were able to troubleshoot those effectively together. Review collected by and hosted on G2.com.

What problems is Testimonial Hero solving and how is that benefiting you?

Testimonial Hero helps us create high-quality, engaging testimonials in a remote environment. Their work speaks for itself and feels much more engaging and dynamic than the other Zoom-recorded testimonials you'll find online. They are always willing to go above and beyond to tell the story that we — and our customers — really want to tell. Our creative project manager there feels like an extension of my team. Review collected by and hosted on G2.com.

Miranda L.

Mid-Market (51-1000 emp.)

2/5/2025

"Accommodating and experienced"

4.5/5

What do you like best about Testimonial Hero?

Dedicated one-on-one project manager to support throughout the process. Review collected by and hosted on G2.com.

What do you dislike about Testimonial Hero?

Nothing comes to mind for me at the current moment. Review collected by and hosted on G2.com.

Recommendations to others considering Testimonial Hero:

TH is a great service that helps solve an important issue. Review collected by and hosted on G2.com.

What problems is Testimonial Hero solving and how is that benefiting you?

TH solved the issue of getting testimonials of clients who reside in other parts of the country. With TH we did not need to contract/hire a local filming company and travel onsite for our video; instead, we were able to contact clients online and have them complete their filming remotely. Review collected by and hosted on G2.com.

Matt M.

Mid-Market (51-1000 emp.)

7/16/2024

"A must have partner in your marketing toolbox"

5/5

What do you like best about Testimonial Hero?

Testimonial Hero has a proven process. From day one, they clearly define the process and they make it easy. They work with you to understand your specific video goals and then bring them to life. The quality of work is second to none. Review collected by and hosted on G2.com.

What do you dislike about Testimonial Hero?

No downsides with the process or experience. The only issue I had was with our credits expiring. It was very difficult to find customers that were comfortable with video. Testimonial was very proactive in keeping me apprised of our credit deadlines. And, when we approached it, they proactive offered to pivot to created some shorter videos from the existing content we had. So I ended up not losing the credits. Thank you! Review collected by and hosted on G2.com.

Recommendations to others considering Testimonial Hero:

Don't wait! If you are looking to bring testimonials to video, Testimonial Hero has a proven process and the results speak for themselves. Working with Testimonial Hero could not be easier. They outline the process form day one, they do their due diligence to understand your goals and they guide the process in an efficient manner. Review collected by and hosted on G2.com.

What problems is Testimonial Hero solving and how is that benefiting you?

Our organization has been challenged with capturing our client experience in video format and bringing it to life. Over time we've gotten very strong written testimonials but we didn't have the skill set or bandwidth to bring them to life via video. Review collected by and hosted on G2.com.

Akande D.

Small-Business (50 or fewer emp.)

8/23/2024

"Great Experience with Testimonial Hero"

5/5

What do you like best about Testimonial Hero?

They were professional and offered sincere guidance to help us reach our goals. The process was also fairly hands-off which let us focus on key areas of the business. Review collected by and hosted on G2.com.

What do you dislike about Testimonial Hero?

There are no downsides but I wish we could get them to do all of our testimonial videos! Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

1/31/2024

"My Hero, Testimonial Hero"

5/5

What do you like best about Testimonial Hero?

Working with Testimonial Hero was an absolute game-changer! They made the whole process, from choosing video formats to editing, a breeze. Their film crew? Total pros—felt like I was on a Hollywood set! And don't get me started on their editing software—efficient and user-friendly, just the way I like it. Even when I threw in some specific edit suggestions, they nailed it within a day. These guys don't just meet expectations; they exceed them with style! Review collected by and hosted on G2.com.

What do you dislike about Testimonial Hero?

Nothing. But there's a minimum character requirement so I want to use this space to tell you more about why Testimonial Hero is my actual Hero. Review collected by and hosted on G2.com.

Recommendations to others considering Testimonial Hero:

If you're truly committed to showcasing your customer experience and revealing the best of your company to the world, look no further than Testimonial Hero. They're not just a vendor; they're the complete package – the go-to team for elevating your story and making it truly shine. Review collected by and hosted on G2.com.

What problems is Testimonial Hero solving and how is that benefiting you?

Testimonial Hero has been our go-to vendor for a lot of our customer testimonial videos. Their videos are high quality and eye-catching. Review collected by and hosted on G2.com.

Kate S.

Principal Customer Advocacy Manager

Mid-Market (51-1000 emp.)

1/13/2023

"A painless way to bring your customer voices to life!"

4.5/5

What do you like best about Testimonial Hero?

It's safe to say we could collect customer videos ourselves but where Testimonial Hero really shines is there ability to turn the videos into engaging stories using expert editing and adding graphics to bring the content to life in a digestible and easy to follow way. Review collected by and hosted on G2.com.

What do you dislike about Testimonial Hero?

At the end of the day, the videos are only as compelling as the customer who is starring. Testimonial hero do a great job of building up the speakers confidence and I'd love if there were other resources made available to prep folks pre-interview. for example a video highlighting tips from presentation coaches etc. Review collected by and hosted on G2.com.

Recommendations to others considering Testimonial Hero:

I highly recomemmend working with the team here and am sure you'll see the value almost immediately. If you want to get the most out of the relationship come prepared with a very clear vision of what you want the videos to achieve and how they will be used. Review collected by and hosted on G2.com.

What problems is Testimonial Hero solving and how is that benefiting you?

It's no surprise that video is one of the most engaging formats when it comes to customer evidence and Testimonial Hero has helped us create engaging content to power our marketing and sales activities in a cost efficient, fast and impactful way. Review collected by and hosted on G2.com.

Jake M.

Director of Marketing & Customer Experience

Mid-Market (51-1000 emp.)

5/9/2023

"Great Process & Product"

5/5

What do you like best about Testimonial Hero?

The process, people and ultimately final product are done very professionally. Review collected by and hosted on G2.com.

What do you dislike about Testimonial Hero?

There are no downsides. I will continue to use Testimonial Hero for various projects. Review collected by and hosted on G2.com.

Recommendations to others considering Testimonial Hero:

Start with a single video, and you will be hooked. The investment is not significant, and the output is worth the cost. Review collected by and hosted on G2.com.

What problems is Testimonial Hero solving and how is that benefiting you?

Creating high-quality pieces of content that showcase our brand and customers. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

1/5/2023

"Testimonial Hero helped us create great customer videos for our annual sales meeting."

5/5

What do you like best about Testimonial Hero?

The team at Testimonial Hero went above and beyond to help us have our videos in time for our meeting. They were patient, instructive, and great to work with. Our customers were managed with kid gloves, and their stories were well presented. Review collected by and hosted on G2.com.

What do you dislike about Testimonial Hero?

Everything went well - Nothing to report here :-) Review collected by and hosted on G2.com.

Recommendations to others considering Testimonial Hero:

I would highly recommend Testimonial Hero to anyone looking for a great digital way to convey customer experiences. We hope to do more with them in the near future! Review collected by and hosted on G2.com.

What problems is Testimonial Hero solving and how is that benefiting you?

Sharing these customer testimonials at our annual sales meeting helped motivate and energize our global sales team, instilling pride in what we offer our customers and how our solutions are making a huge impact in the marketplaces where we do business. Review collected by and hosted on G2.com.