--- title: Teamleader Reviews meta_title: 'Teamleader Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 58 reviews by the users' company size, role or industry to find out how Teamleader works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 58 scale: '5' date_modified: '2026-10-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

Teamleader Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the intuitive project management features of Teamleader, simplifying organization and enhancing team collaboration. (3 mentions)
Users value the quick and responsive customer support from Teamleader, enhancing their overall user experience significantly. (2 mentions)
Users love the ease of use with Teamleader, finding it intuitive and straightforward for project management and invoicing. (2 mentions)
Users love the intuitive interface of Teamleader, making project management and collaboration simple and enjoyable. (2 mentions)
Users love the intuitive invoicing system in Teamleader, appreciating its simplicity and clear overview of invoices. (2 mentions)
Users find the learning curve steep, especially with advanced features like custom reporting and invoicing processes. (2 mentions)
Users find it difficult to set up advanced features like custom reporting, leading to a frustrating onboarding experience. (1 mentions)
Users find the complex processes of Teamleader challenging, particularly with invoicing and missing features in the ticketing system. (1 mentions)
Users find Teamleader's pricing to be expensive, making it a tough choice for smaller businesses or teams. (1 mentions)
Users find the expertise required to set up advanced features like custom reporting to be challenging. (1 mentions)

5 Pros or Advantages of Teamleader

5 Cons or Disadvantages of Teamleader

Teamleader Reviews (58)

Reviews

Teamleader Reviews (58)

4.3
58 reviews
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Verified User in Investment Management
GI
Verified User in Investment Management
Small-Business (50 or fewer emp.)
"Boosts Organization and Secure Client Consultations"
4/5
What do you like best about Teamleader?

I value Teamleader's unified contact timeline and customizable task dashboard, which help bridge the gap between our wealth advisory team and my IT support work. It allows advance visibility into client video consultations, enabling me to prepare secure meeting links ahead of time. This has eliminated panic scenarios and technical hiccups, particularly after a deal record is created in Teamleader and meetings are scheduled. The customizable pipeline stages are also useful, providing quick updates whenever a prospect moves to the next stage in our investment sales cycle. This feature helps me adjust collaboration tools accordingly and maintain visibility over client workflows. Additionally, the interface is intuitive, allowing easy adoption without lengthy training. Review collected by and hosted on G2.com.

What do you dislike about Teamleader?

The biggest issue for me is the limited flexibility when linking external meeting tools like Sylaps directly inside deal records. I need to attach secure Sylaps meeting links, set access expiration dates, and log security audit notes for every client portfolio review. While I can paste the URL into the description field, there's no native integration. That means Teamleader can't auto-populate meeting status or alert me if a scheduled Sylaps session gets rescheduled by our advisors. I once spent time prepping a high-stakes Sylaps meeting for our Chicago family office prospect, only to find the advisor moved the consultation date and didn't manually update the note inside Teamleader. I wasted an hour testing meeting settings for the old time slot. Another shortcoming is the reporting module. It's built primarily for sales metrics like deal value and conversion rates. There are no custom report templates tailored for IT operational tasks. I regularly need to pull a list of upcoming client video meetings so I can complete security checks and platform testing. There's no simple way to filter deals by meeting date or associated collaboration tool tasks. I end up exporting data to Excel and manually sorting entries each week, which takes time away from my system maintenance work. Review collected by and hosted on G2.com.

Jonas P.
JP
Jonas P.
Event Production & Digital Experience Manager
Events Services
Small-Business (50 or fewer emp.)
"Streamlined CRM and Task Management, Lacks Event Customization"
4.5/5
What do you like best about Teamleader?

I like Teamleader's seamless blend of CRM and project-task functionality, which is perfect for our small event-production team without dedicated IT staff. The ability to pull up a client’s contact history, open quotes, and crew task timelines all within one screen is a huge plus, as it eliminates constant app-switching during our hectic pre-event preparations. We can assign freelance vendor tasks directly within client records, which keeps things centralized. Importing existing client contact records quickly through the built-in wizard was also intuitive and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Teamleader?

Teamleader lacks specialized event-production fields and custom timeline formatting, creating friction for our hybrid brand activations. When building run-of-show schedules for pop-up events, we cannot map minute-by-minute on-site timelines natively. We have to export tasks and rebuild full event schedules in external documents. Its vendor management also stays basic; we cannot log freelance crew rate tiers clearly. Since we have no dedicated IT staff, building custom workarounds is not feasible, adding extra manual work before every live event. Review collected by and hosted on G2.com.

Saad H.
SH
Saad H.
Small-Business (50 or fewer emp.)
"User-Friendly CRM with Robust Features, Slightly Pricey"
4.5/5
What do you like best about Teamleader?

I find Teamleader to be a user-friendly CRM platform, designed for small and medium-sized businesses. It combines CRM, project management, invoicing, and sales pipeline tracking into one interface. I appreciate that the products are easy to use and have an intuitive interface, which helps organize leads, contacts, and sales opportunities. The built-in quality is something I value the most. Additionally, Teamleader offers good integration with various business tools and provides useful reporting and analytics for tracking performance. Review collected by and hosted on G2.com.

What do you dislike about Teamleader?

The customization options in Teamleader are limited for complex business needs, and the pricing is a bit higher compared to other options. Review collected by and hosted on G2.com.

RaHul K.
RK
RaHul K.
Senior Sales Officer
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great tool to freedom from manual paperwork all day."
4/5
What do you like best about Teamleader?

In my opinion

Teamleader is a software specifically designed for people who need (Customer Relationship Management), project management, and invoicing—all in one place."

Everything is in one place (All-in-One),Fast Quoting and Invoicing,Automatic Data Entry,

Clear Sales Tracking Review collected by and hosted on G2.com.

What do you dislike about Teamleader?

I agree with that some problem is that - The mobile app is good for quick checks, but it doesn't have all the features of the desktop version. You still need your laptop for the "heavy lifting" like detailed project planning or complex invoicing,

Also, the price can be a bit high for very small teams, but I guess it’s worth it for the time you save. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"All-in-One CRM, Projects, and Invoicing in One Clean, Connected Flow"
4/5
What do you like best about Teamleader?

The best thing about the Teamleader platform is that it combines CRM, project management tools, invoicing tools and keeping track of all its progress in check. And also their biggest advantage is that this platform has interconnected modules between sales, operations and billing all within a single flow system. Their interface is very clean and easy to navigate. makes the onboarding very easy. We can manage the entire customer cycle from the begining to the end. Review collected by and hosted on G2.com.

What do you dislike about Teamleader?

Some of their advanced customisation options are a bit limited, specifically when trying to customise the workflows. Their reporting capabilities are useful, but can be more flexible and deeper in terms of reporting capabilities. Their integration ecosystem is not much wider in this space compared to the other enterprise platforms. Review collected by and hosted on G2.com.

Animesh S.
AS
Animesh S.
Software Engineer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy-to-Navigate All-in-One CRM, Invoicing, and Project Management"
4.5/5
What do you like best about Teamleader?

I love the centralized CRM syster, invoicing and project management into one, platform is very easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Teamleader?

The dashboard, reports, and invoicing templates offer limited flexibility, and there is very little third-party app integration available. Review collected by and hosted on G2.com.

Asif Nuruddin Parkar .
A
Asif Nuruddin Parkar .
advisor
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Intuitive All-in-One CRM, Projects & Invoicing That Streamlines SME Workflows"
4/5
What do you like best about Teamleader?

Teamleader Focus (now often referred to as Teamleader) is a highly-rated (4.3/5 on Glassdoor) all-in-one CRM, project management, and invoicing software designed for SMEs to streamline workflows and reduce administrative hassle. Users praise its intuitive, user-friendly interface, robust quotation tools, and seamless integration with accounting software, though some report recent price increases. Review collected by and hosted on G2.com.

What do you dislike about Teamleader?

Based on user reviews from platforms like Capterra, SoftwareAdvice, and G2, Teamleader (the work management software) has several, consistent negative points reported by users, ranging from technical limitations to customer support issues. Review collected by and hosted on G2.com.

Tom D.
TD
Tom D.
Marketeer
Small-Business (50 or fewer emp.)
"Easy to follow up from prospect to project to invoicing to support."
4/5
What do you like best about Teamleader?

The software is very easy to use; I didn't need any manuals because everything is intuitive. The menu structure is clear, and the forms and screens are straightforward without unnecessary clutter. Managing projects and invoicing them is simple, and I appreciate the clear overview of invoices. The integration with accountancy software makes it easy to sync invoices and payments. There's also a basic ticketing system that helps me keep track of customer support. The built-in manuals are helpful, and support is quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Teamleader?

The ticketing system is missing some important features, and even though the support department has mentioned that a rework is planned on the roadmap, it still hasn't been released as of today. When you create an invoice and notice a mistake before sending it to the customer, you are unable to make any edits. Additionally, the process for partially invoicing a project has a specific flow that takes some time to get accustomed to. Review collected by and hosted on G2.com.

AR
Annyta R.
Travel agent
Small-Business (50 or fewer emp.)
"Comprehensive software solution designed to streamline business operations"
4/5
What do you like best about Teamleader?

I like everything about Teamleader because it offers a comprehensive platform for managing various aspects of a business, including sales, customer relationships, and projects Review collected by and hosted on G2.com.

What do you dislike about Teamleader?

Teamleader's pricing to be on the higher side, especially for smaller businesses or teams Review collected by and hosted on G2.com.

AS
Aboutabit S.
Key Account Manager
Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Teamwork processes including project implementation"
4/5
What do you like best about Teamleader?

Teamleader has the ability to amalgamate all my client details in the most efficient way, as a team leader. I also find the visual pipeline for sales opportunities to be very useful in monitoring my sales funnel and areas that might require some little attention. Review collected by and hosted on G2.com.

What do you dislike about Teamleader?

It lacks some business-critical functions such as co-authoring or built-in communications tools. In projects where there are many discussions and many changes to written work, it often appears inconvenient to use something outside the platform. Review collected by and hosted on G2.com.