TCat Reviews & Product Details

TCat is currently used as our primary ticket management tool. It is user-friendly and supports our day-to-day ticket handling efficiently. The platform allows easy ticket creation, tracking, updates, and closure, which helps streamline communication and improve response time. Overall, TCat meets our requirements well and is effective for managing support tickets Review collected by and hosted on G2.com.

Currently, TCat lacks auto-boarding (automatic ticket assignment) functionality. Having an auto-boarding/auto-assignment feature would help streamline ticket distribution, reduce manual effort, and improve response time and efficiency. Review collected by and hosted on G2.com.

I appreciate that TCat provides multiple options for flight and hotel bookings, making it easy for me to choose the best option according to my budget and preferences. Their timely responses streamline the booking process and enhance my decision-making. I also love the competitive pricing TCat offers, which is a significant benefit for me. Additionally, the customer support is fantastic, always ensuring that I have a smooth experience when using the service. The user-friendly design of TCat's website is another aspect I value, as it makes navigation effortless and the setup process was straightforward. This ease of use is a key factor in why I find TCat satisfactory. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

The flight booking process is very easy and user-friendly, and the team’s support is extraordinary. They are available 24 hours a day and resolve concerns immediately. Review collected by and hosted on G2.com.

Need to improve online flight cancellation process Review collected by and hosted on G2.com.

I like TCat for ticketing and the best, reasonable routing. It helps me select the best option to save on travel cost and time. Also, setting up TCat was very easy. Review collected by and hosted on G2.com.

I think TCat could improve on the multiple routes feature. We need the rates and the fare for multi-city options. Review collected by and hosted on G2.com.

I appreciate TCat for its comprehensive, all-in-one solutions for corporate travel and expense management. Its user-friendly interface simplifies tasks and offers unified travel booking, automated policy compliance, and expense management. The easy setup and available support make the transition seamless, while its efficiency in reducing manual tasks saves time and supports strategic decision-making. Review collected by and hosted on G2.com.

I dislike that the multi-city flights feature is less functional and needs to be streamlined. Review collected by and hosted on G2.com.

Immediate responses from Customer Support Team Review collected by and hosted on G2.com.

Sometimes delay in receiving notifications Review collected by and hosted on G2.com.