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The platform's simplicity stands out, making benefits management straightforward. It's user-friendly from onboarding to benefits administration. Our rep Matt has been consistently helpful and responsive. Importantly, we've received no complaints from employees and the flexibility they have to choose the plan that fits their needs best is great. Take Command HRA has streamlined our HR processes, allowing us to prioritize our workforce effectively. I strongly recommend. Review collected by and hosted on G2.com.
Honestly nothing really comes to mind but for if I have to pick something, there are certain scenarios where employees will connect with the general support for guidance but then be referred to contact the employer over something we actually have limited to no visibility over. That's when we would connect with our rep and he would be amazing at getting the issue sorted, but ideally the general support would be able to get the issue resolved themselves (I have noticed this happening less in the last few months). Review collected by and hosted on G2.com.
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