--- title: Take Command Reviews meta_title: 'Take Command Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how Take Command works for a business like yours. aggregate_rating: rating_value: 3.1 review_count: 11 scale: '5' date_modified: '2026-08-07' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Take Command Reviews **Vendor:** Take Command **Category:** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration) **Average Rating:** 3.1/5.0 **Total Reviews:** 11 ## About Take Command Take Command is a Dallas-based tech startup on a mission to improve the healthcare system, starting with health insurance. Pragmatically speaking, we are a SaaS that helps employers reimburse employees for individual insurance. ## Take Command Pros & Cons **What users like:** - Users appreciate the **responsive and knowledgeable customer support** from Take Command, enhancing their overall experience. (2 reviews) - Users find Take Command to be a **user-friendly platform** that simplifies managing healthcare benefits and reimbursements. (2 reviews) - Users find the **educational materials** of Take Command helpful and informative, enhancing their overall experience. (1 reviews) - Users find Take Command's **implementation process easy and user-friendly** , enhancing overall satisfaction with the product. (1 reviews) - Users value the **organization** provided by Take Command, making healthcare benefits and reimbursement management straightforward. (1 reviews) - Payroll Ease (1 reviews) - Simple (1 reviews) - Staff Helpfulness (1 reviews) **What users dislike:** - Users experience **difficulty** with Take Command due to poor customer service and a complicated, error-prone setup process. (2 reviews) - Users face **access issues** due to limited high-end healthcare options and difficulty in comparing plan details upfront. (1 reviews) - Users face **billing issues** with Take Command, including quick charges and incorrect amounts, often without timely responses. (1 reviews) - Users desire improved **reporting capabilities** with Take Command, as current options are minimal and often unclear. (1 reviews) - Users report **poor error handling** in Take Command, citing incompetence and inefficiency in customer service responses. (1 reviews) - Expensive Healthcare (1 reviews) - Limited Customization (1 reviews) - Users express frustration with **missing features** in Take Command, including inadequate reporting and slow response on benefits eligibility. (1 reviews) - Not Intuitive (1 reviews) - Not User-Friendly (1 reviews) ## Take Command Reviews ### 1. Overall I would recommend Take Command **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie V. | Director of HR and Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Take Command?** Take Command is very easy to user friendly for employees. The ability to have auto-pay is one of the biggest reasons we moved to using Take Command. I also love the ability to tier premium reimbursements for the ICHRA based on employees age and location so that the reimbursements amounts are equal among all employees. Implementation process and renewal this year have been easy. I've had some really great customer support interactions and some that have not been very helpful. The renewal process has been smooth for his year but the communication from asking for new classes and uploadng our census was lacking. I had to follow up a few times to make sure we had done everything. A customer success person did finally reach out to set up a call and after that call I felt good about our renewal. **What do you dislike about Take Command?** I would like better reporting with Take Command. There reporting options are minimal and I don't feel like i can always easily get the view I am trying to figure see on what an employee has used, what employees are on auto-pay, etc. I've had some really great customer support interactions and some that have not been very helpful. **What problems is Take Command solving and how is that benefiting you?** Take Command is allowing us to offer coverage to our employees now that we are considered an ALE, but also allows the flexibitly to choose their own plans without being restricted to one expensive group plan. ### 2. Very responsive and informed **Rating:** 5.0/5.0 stars **Reviewed by:** Heather H. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Take Command?** Very responsive and informed. Very knowledgeable with all questions and available. **What do you dislike about Take Command?** I live in AK, so meeting times are early and rough. I'd also prefer a Zoom or Google Meet. **What problems is Take Command solving and how is that benefiting you?** Administering our QSEHRA. ### 3. Easy to use and great onboarding experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Troy C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Take Command?** Our enrollment specialist was a rockstart. Got us onboarding and rolling fairly quickly. The dashboard is easy to navigate and makes administering health benefits easy! **What do you dislike about Take Command?** The reimbursement process was a little confusing at first, but support helped us figure it out. **What problems is Take Command solving and how is that benefiting you?** They make it easy to administer Health Benefits for our small organization which adds a lot of value to our company being able to offer health benefits. ### 4. Flexible and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Take Command?** TakeCommand gives us the flexibility to offer our employees a competitive healthcare plan. **What do you dislike about Take Command?** Cost. In 2021 it was $30 for our 2 employees, now it's $80 for 2 employees. **What problems is Take Command solving and how is that benefiting you?** Enables us to offer health insurance benefit without offering a health plan. This is more flexible because our employees are in different states. ### 5. Great user experience, customer support team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Take Command?** The continued education piece of Take Command is the best part. Alongside the ease of onboarding, use of the platform and the customer support, it makes Take Command stand out among the crowd. **What do you dislike about Take Command?** There are no cons at this time related to its service for our business. **What problems is Take Command solving and how is that benefiting you?** Simplification and documentation of benefits reimbursement. ### 6. Highly Recommend **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Take Command?** The platform's simplicity stands out, making benefits management straightforward. It's user-friendly from onboarding to benefits administration. Our rep Matt has been consistently helpful and responsive. Importantly, we've received no complaints from employees and the flexibility they have to choose the plan that fits their needs best is great. Take Command HRA has streamlined our HR processes, allowing us to prioritize our workforce effectively. I strongly recommend. **What do you dislike about Take Command?** Honestly nothing really comes to mind but for if I have to pick something, there are certain scenarios where employees will connect with the general support for guidance but then be referred to contact the employer over something we actually have limited to no visibility over. That's when we would connect with our rep and he would be amazing at getting the issue sorted, but ideally the general support would be able to get the issue resolved themselves (I have noticed this happening less in the last few months). **What problems is Take Command solving and how is that benefiting you?** We wanted an HRA platform for our employees instead of only offering 1 plan option that might not cover everyone's needs. We have found their wide variety has been great. - [View Take Command pricing details and edition comparison](https://www.g2.com/products/take-command/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+10%3A24%3A29+-0500&secure%5Bsession_id%5D=544a6baf-6fb5-4d13-9bea-271ec59154af&secure%5Btoken%5D=f5d488de1e5c1a19eea8d1f482a09c96837ccfdb353465e575f1b8f6cac4eb10&format=llm_user) ## Take Command Features **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations ## Top Take Command Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,645 reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - 4.6/5.0 (12,179 reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - 4.6/5.0 (1,119 reviews)