It is time saving and very user friendly Review collected by and hosted on G2.com.
We always needs to choose the location and all check box to go to the branch. Review collected by and hosted on G2.com.
The opportunity for our team to specify a place to sit when they are coming into the office. This allows for collaboration and community while still supporting a "hotel" approach to facilities management. Tactic allows people to understand who is going to be in and when, then allows them to co-locate into the same area. The incorporation of facility mapping as well as the ability to set permanent locations has really streamlined our management of seating for our hybrid workforce. I would also add that the Tactic team is very responsive and easy to work with. Highly recommend. Review collected by and hosted on G2.com.
No downsides at all. It works well, and is very reasonably priced. Review collected by and hosted on G2.com.
I like that I can see up-to-date information on desks and rooms that are available. Review collected by and hosted on G2.com.
I do not like that I cannot modify a booking on mobile, and I do not like that recurring bookings (i.e., weekly) do not appear in my calendar as single bookings do. Review collected by and hosted on G2.com.
Tactic is very intuitive and makes managing multiple resources efficient - Google Calendar integration is a huge plus. Review collected by and hosted on G2.com.
The check-in process, while simple, is often forgotten by staff which can create room reservation issues. Review collected by and hosted on G2.com.
Hi there! Thank you so much for the positive review, we really appreciate it! We recently released our WIFI check-in which allows folks to automatically check-into their reservations if they are present in the office. It creates an even smoother experience compared to using Slack, Teams, or QR codes alone.
Also, if your team is not utilizing the meeting room tablets, we are happy to help get those setup so your team can check-in right there in the meeting room!
Tactic allows us to manage and plan station assignments for a different line of businesses and teams where employees are required to check in and reserve stations for monitoring purposes. Easier to find the people you need to see by just checking where they are logged in. Additionally, this will inform the management how many people are logged in in case of any emergencies. Very useful if for some reason, a technical issue arises in the equipment, we can easily track the people who used it. We use this daily to prevent station swapping and make it easier for us to look for an available one Review collected by and hosted on G2.com.
Our ability to log in using our work email via Google and somehow the website crashes on your first attempt to login which require us to do troubleshooting all the time Review collected by and hosted on G2.com.
Very helpful so far in tracking my daily schedule. Review collected by and hosted on G2.com.
Update for my previous feedback.
"Kind of confusing sometimes and not responding. I had 12:00 AM schedule and "Check in" does not appear until 12:00AM. This could be perfect if the system would let me login atleast 5 minutes before 12:00AM. So far right now I'm not with 12:00AM time in and the system do allow me to login 5mins early."
The above feedback seems to have been fixed already. so far I don't see any issues with this app aside from the problem on the first login page with a button sign-in with google. This button is not working even though I am already logged in via my work email. As a work around, I needed select continue with password then select an option "Signin with google" from there. Having this fixed will save a few more minutes and effort. Review collected by and hosted on G2.com.
Hi Nowill! Thank you so much for your review! We take feedback very seriously here at Tactic. As far as checking in, the system should allow you to check in 1 hour before the reservation. I am going to look into it a little more since your reservation is technically when the following day starts. Can you please email me at aj@gettactic.com and we can discuss further? Thanks!
I was impressed by how user-friendly and convenient Tactic is. From setup to everyday use, the interface is intuitive, and it didn’t require much time to get the hang of it. Its sleek design and well-thought-out features make it incredibly easy to integrate into my routine. Whether you're tech-savvy or not, this product simplifies tasks, saving both time and effort. Highly recommend for a company looking for convenience without the hassle! Review collected by and hosted on G2.com.
While the product is generally convenient, there are a few areas for improvement. Some features feel a little limited in customization, which might not meet everyone’s needs. A more detailed user guide and enhanced feature flexibility would make this product even better. Review collected by and hosted on G2.com.
The tactic helps everyone in our company to be more organized and have a sound system. It makes everyday work easier because employees don't need to take too much time looking for the available stations where they can work. Also, it helps new employees find lockers to put their belongings in and will not worry they will be gone. All in all, tactic improves life, allows employees to use their time better, and becomes more productive. Review collected by and hosted on G2.com.
Hopefully, it just gets better from here and in the coming future. An app can also be excellent if it can be used offline.And in the future if themes can be also included as a personalization option. Review collected by and hosted on G2.com.
The simplicity and the user experience. Tactic is very simple to use, and very effective. Anyone can use it out of the box. The learning curve is amazing. It super simple to integrate and implement on any business. We use it every day in the office and it simplifies the way we manage our space. The support is great. Review collected by and hosted on G2.com.
There's nothing to really dislike. The software does what it is supposed to do. Straight to the point. Review collected by and hosted on G2.com.
Very easy to book desks and rooms. Intuitive to use. Easy to set up. Review collected by and hosted on G2.com.
Can't adjust rooms yourself. Have to send them the maps. Review collected by and hosted on G2.com.
Hi there, thank you so much for your positive review and feedback!
We’ve explored the idea of letting customers use their own maps to navigate spaces directly. That said, the vast majority of feedback from our customer surveys has shown a strong preference for the custom-built maps created by our design team. We see these maps as a key part of the Tactic experience, designed for both accuracy and ease of use.
To make sure the process stays smooth, our maps team typically turns around edits within 24 hours. If you’re ever experiencing longer delays, please don’t hesitate to reach out and we’ll make it right as quickly as possible.
Averages based on real user reviews.
1 month
9 months
8%
