--- title: SysTools Gmail Backup Reviews meta_title: 'SysTools Gmail Backup Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how SysTools Gmail Backup works for a business like yours. aggregate_rating: rating_value: 3.4 review_count: 7 scale: '5' date_modified: '2026-06-16' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # SysTools Gmail Backup Reviews **Vendor:** SysTools Software **Category:** [Email Backup Software](https://www.g2.com/categories/email-backup) **Average Rating:** 3.4/5.0 **Total Reviews:** 7 ## About SysTools Gmail Backup The SysTools Gmail Backup is a standalone utility to create an archive of the Google's Mailbox data. The user can download their Gmail data to the desired local directory. The tool can also be used to export the emails from Gmail to Microsoft Outlook PST File. The tool downloads the Emails (with their attachments), Calendars, Contacts, & Documents. The backup of contacts are taken in VCF formats and the Calendars are saved in ICS format ## SysTools Gmail Backup Reviews ### 1. BUNCH of lies and thiefs! BEWARE read the whloe description and make sure you ...... **Rating:** 0.0/5.0 stars **Reviewed by:** Hugo S. | Broker Realtor , Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2023 **What do you like best about SysTools Gmail Backup?** NOTHING is really good about the program! Buyer beware! They lied to me! they have conning Sales reps **What do you dislike about SysTools Gmail Backup?** The customer service is not very recommendable, especially the L2 tear (second tear). I bought the program because of the one thing they said it would do for me and my business. I was promised that the program could separate a folder at a time, and I could get it in PDF. In my business, from time to time, I have to be able to get that one folder of emails in GMAIL and PDF it. I CONSULTED WITH THEIR REPS before I bought and paid $50.00 for the program. If it would be able to do the one thing I needed, and they said to me go ahead and try it, and if after 30 days it doesn't work for me, then cancel it and get my money back; it was not going to be a problem. So I bought and used it; the first time, the program downloaded my whole Gmail account into my desktop. I could search for the folder I needed, and I was ok with it; the only thing is the program took 5 hrs to download my backup. I figured it was the first time it was ok. The second time it took longer, and again I had to search for my folder, and I found it, yet part of the folder was missing. I contacted support, and they told me I have to use the short incremental backup. So I did, and it did the same to backup took 6+ hrs. It is impossible for a business to have to wait 6 hrs to take care of a file. The system was not doing what I was promised, and I could never single out the file I needed until the backup was done. I contacted them again, and I told them my situation; the tech sent me to L2, and the L2 waited for me until the backup was almost done; this last time, the backup took 6 hrs, and right about when the Backup was done the systools froze and stopped working, I had to wait a long time, and it didn't do it. I force-closed it, and the L2 person kept telling me that the system backed up more folders, and the count kept increasing. After I forced closed the Systools, I looked for the folder, which wasn't there. The L2 said to go ahead and redo it again! I was not about to wait 6+ hours of my day to get the same results repeatedly; I told the L2 I needed to get my refund; I had it with systools. That is when he became a salesman and started trying to sell me on keeping the systools and not getting a refund. He got aggressive on the chat, telling me I had bought this. He sent me a link to his policy, and he said he would deny the Refund because, for him, the systools were working, and that was final; after I retold him how he expected me to use something that wasn't working the way they promised he said "I will contact my colleges and I will respond your email" he hasn't. Now it is the last day from the date I needed to cancel and three days after the incident, and I never got a response. I am stuck with a piece of #@$ system that is worthless! and out $50.00. It is not the money. It is the principle. **What problems is SysTools Gmail Backup solving and how is that benefiting you?** It was supposed to give me the ability to PDF a particular email without hassle and effortless. ### 2. Good product **Rating:** 5.0/5.0 stars **Reviewed by:** subin r. | Technical Support, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2024 **What do you like best about SysTools Gmail Backup?** user friendly interface powerful serch and filter feature and customer support easevof imlementation **What do you dislike about SysTools Gmail Backup?** some common critcisms of sys tools gmail backup include its user interface being less intutive ease of intergration **What problems is SysTools Gmail Backup solving and how is that benefiting you?** The SysTools Gmail backup software is the greatest tool for backing up all of your Gmail data at once. anyone with a free Gmail account can download their emails (including attachments), contacts, calendar, and documents. ### 3. Systools....It works with a little effort **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about SysTools Gmail Backup?** 1. Easy to configure an account backup 2. Both the free and professional version allow for some sort of scheduling options 3. Allows me to export my files to various formats for easy import into other applications, e.g pst for outlook **What do you dislike about SysTools Gmail Backup?** 1. While simple to use, the user interface had some menu options which in my opinion should be easier to find 2.During my usage, options to include\exclude emails were not immediately clear, requiring a little extra searching to get done **Recommendations to others considering SysTools Gmail Backup:** Carefully read the pre-requisite requirements on the website. certain features require the presence of other software to function properly. **What problems is SysTools Gmail Backup solving and how is that benefiting you?** The application was downloaded at the tail end of a G-Suite trial, in which i needed to backup some user emails and subsequently import into outlook. This issue was presented due to pilot users being migrated to G-suite for said trail. Some users experienced issues with the setup which resulted in their G-suite emails not being synced with outlook ### 4. Backup facility for gmail **Rating:** 3.5/5.0 stars **Reviewed by:** umapathy m. | freelance interviewer, moderator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about SysTools Gmail Backup?** Backup mail in multiple formats like PST/MSG/MBOX. **What do you dislike about SysTools Gmail Backup?** The software cost is too high. It also requires MS outlook **What problems is SysTools Gmail Backup solving and how is that benefiting you?** We need large space to hold mails in gmail. This software gives hand to take up backup mails and clear enough space in gmail ### 5. Easy and User-friendly tool to get the back-up **Rating:** 4.5/5.0 stars **Reviewed by:** Mansi K. | Front Office Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2022 **What do you like best about SysTools Gmail Backup?** I have used this tool for very short time in Nationwide Immigration services but this tool really helps a lot for getting the back up from Gmail account, It is quite easy to use this software **What do you dislike about SysTools Gmail Backup?** As of now there won't be any dislikes for this software and the time I used it was working absolutely fine. **What problems is SysTools Gmail Backup solving and how is that benefiting you?** The SysTools Gmail backup software is the greatest tool for backing up all of your Gmail data at once. anyone with a free Gmail account can download their emails (including attachments), contacts, calendar, and documents. Gmail backups are supported in Outlook PST, MBOX, EML, MSG, and PDF file formats. ### 6. Google Backup **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2019 **What do you like best about SysTools Gmail Backup?** Great for storing large amounts of information **What do you dislike about SysTools Gmail Backup?** I dislike how quickly storage space fills up **What problems is SysTools Gmail Backup solving and how is that benefiting you?** I am able to back up documents ### 7. What to use when in need of backup **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2018 **What do you like best about SysTools Gmail Backup?** What is most useful about this product is the ease of installation and the product is user friendly. **What do you dislike about SysTools Gmail Backup?** Its a bit more difficult to run this program via phone vs PC **What problems is SysTools Gmail Backup solving and how is that benefiting you?** We have system crashes and this saves my info seamlessly ## SysTools Gmail Backup Discussions - [What is the best way to backup Gmail?](https://www.g2.com/discussions/systools-gmail-backup-what-is-the-best-way-to-backup-gmail) - 3 comments - [Does Gmail automatically backup?](https://www.g2.com/discussions/does-gmail-automatically-backup) - 1 comment - [What is Gmail backup tool?](https://www.g2.com/discussions/what-is-gmail-backup-tool) - 1 comment - [Is SysTools Gmail backup software safe?](https://www.g2.com/discussions/is-systools-gmail-backup-software-safe) - 1 comment - [View SysTools Gmail Backup pricing details and edition comparison](https://www.g2.com/products/systools-gmail-backup/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-20+13%3A41%3A36+-0500&secure%5Bsession_id%5D=b63cfabe-1a3e-4213-90ed-508a5d2caf5a&secure%5Btoken%5D=8222d07a6290d1168d41d389777755ab95b9693f813b7548ff5e8f46cb05c148&format=llm_user) ## SysTools Gmail Backup Features **Functionality** - Compatibility - Sort and Filter - Conversion **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Usability** - Batch Handling - Automated Scheduling - Granular Retention Management **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Reliability** - Cloud-to-cloud Backup - Address detection - Security **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - Email Backup** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making ## Top SysTools Gmail Backup Alternatives - [Redtail Technology](https://www.g2.com/products/redtail-technology/reviews) - 4.3/5.0 (265 reviews) - [BDRShield](https://www.g2.com/products/bdrshield/reviews) - 4.3/5.0 (134 reviews) - [Hornetsecurity 365 Total Protection](https://www.g2.com/products/hornetsecurity-365-total-protection/reviews) - 4.6/5.0 (65 reviews)