--- title: Sync-o Reviews meta\_title: 'Sync-o Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Sync-o works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1 scale: '5' date\_modified: '2026-06-07' parent\_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- # Sync-o Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Sync-o but has limited features. Are you part of the Sync-o team? [Upgrade your plan](https://my.g2.com/sync-o/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Website: https://sync-o.io/ Atlassian listing: https://marketplace.atlassian.com/apps/1437246984/synco-auto-update-documentation-for-jira-confluence?hosting=cloud&tab=overview Sync-o is an AI-powered Atlassian Marketplace app that eliminates documentation drift between Jira and Confluence. Engineering teams using Atlassian Cloud lose hours every sprint to the same problem: code ships, tickets close, but the Confluence runbooks, architecture docs and onboarding pages that describe how the system works fall out of date and are usually noticed only when a new hire onboards or an on-call engineer reaches for a runbook during an incident and finds it describes a version of the system that hasn't been in production for months. Sync-o solves this by treating Confluence as a downstream artifact of Jira. When an engineer transitions a Jira ticket to Done, Sync-o reads the linked Confluence pages, identifies the sections affected by the ticket's changes, performs a surgical AI written edit, and posts a link to the version history in the comment section of the Confluence page. Unlike batch-rewrite tools, Sync-o only edits the specific paragraphs impacted, never the whole page, so reviews take seconds. The product is built for engineering, SRE and platform teams at companies running Atlassian Cloud who treat documentation as critical infrastructure. It deploys as a native Atlassian Forge app with no admin configuration, no webhooks, and no separate platform to learn. AI inference defaults to Google Vertex AI Gemini hosted in the EU (free and GDPR-compliant out of the box) and teams with enterprise AI contracts can bring their own Claude, Gemini, ChatGPT or Azure OpenAI keys to route inference through their existing data-residency and security agreements. The whole stack is EU-resident by default (AWS Lambda + DynamoDB in eu-west-1, Gemini in europe-west1). Pricing is per-user per-month on the standard Atlassian Marketplace pricing model, starting at $1.80/user/month after a 30-day free trial. Sync-o monetises by reducing the engineering hours wasted writing or hunting for accurate documentation, typically a 3-5× payback in the first month for a team of 50 engineers, with the bigger compounding benefit being reduced on-call incident time when the runbook actually matches production. * * * Seller [Sync-o](https://www.g2.com/sellers/sync-o) Discussions [Sync-o Community](https://www.g2.com/products/sync-o/discuss) Overview by Kevin A (AI Product Manager | ESG & Enterprise SaaS) Show More ## Pricing Pricing provided by Sync-o. ### Standard Starting at $1.80 1 user Per Month ### Advanced Starting at $2.70 1 user Per Month [ View More Pricing Information ](https://www.g2.com/products/sync-o/pricing) ## Top-Rated Alternatives [ ![NinjaOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NinjaOne") NinjaOne 4.7/5(5,033) ](https://www.g2.com/products/ninjaone/reviews) [ ![Confluence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Confluence") Confluence 4.1/5(4,369) ](https://www.g2.com/products/confluence/reviews) [ ![IT Glue](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "IT Glue") IT Glue 4.6/5(716) ](https://www.g2.com/products/it-glue/reviews) [ View All Alternatives ](https://www.g2.com/products/sync-o/competitors/alternatives) ## Sync-o Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/31/2026 "Keeps Our Documentation Perfectly in Sync with Development" 4.5/5 What do you like best about Sync-o? Keeps documentation in synch with what we're actually developing Review collected by and hosted on G2.com. What do you dislike about Sync-o? I don't like the Smart Hub being in the sidebar. Looks a bit outdated. Not sure if it's a limitation of the Atlassian SDK Review collected by and hosted on G2.com. What problems is Sync-o solving and how is that benefiting you? Keeps documentation in synch with development. Don't need to bug other colleagues as much as before as I can rely on more documentation (I always check to see when was the latest version updated and in most cases it was Sync-o that auto-updated it) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ### There are not enough reviews of Sync-o for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![NinjaOne Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne Logo") NinjaOne 4.7 (5,033) NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. 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By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified, connected environment that accelerates decision-making, strengthens governance, and streamlines industry-specific workflows through advanced workflow automation and AI. M-Files is also the only document management system that is native to Microsoft 365. This unified solution extends Microsoft collaboration, Copilot, and Purview capabilities to curated M-Files content, enabling stronger security, more consistent compliance, and more accurate AI outcomes grounded in trusted, contextualized information. Organizations gain a seamless, future-ready environment that maximizes ROI on their Microsoft investments while supporting smarter and more efficient work across the business. Schedule a Demo: https://bit.ly/3O1SCm0 Free Trial: https://bit.ly/4ehlAsV ](https://www.g2.com/products/m-files/reviews "M-Files")[ 6 ![N-able Passportal Logo](https://images.g2crowd.com/uploads/product/hd_favicon/928b13dfa0058727f6a4de7532b1a0c8/n-able-passportal.svg "N-able Passportal Logo") N-able Passportal 4.2 (41) N-able Passportal provides simple yet secure password and documentation management tailored for the operations of an MSP. ](https://www.g2.com/products/n-able-passportal/reviews "N-able Passportal")[ 7 ![ProProfs Knowledge Base Software Logo](https://images.g2crowd.com/uploads/product/hd_favicon/473c7775e9b7169dcbca3291dcf23aca/proprofs-knowledge-base-software.svg "ProProfs Knowledge Base Software Logo") ProProfs Knowledge Base Software 4.6 (31) ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. ](https://www.g2.com/products/proprofs-knowledge-base-software/reviews "ProProfs Knowledge Base Software")[ 8 ![Nuclino Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0bf9535eab11ebb5a4697aa230397e14/nuclino.png "Nuclino Logo") Nuclino 4.7 (25) Nuclino is the easiest way to organize and share knowledge in your team. ](https://www.g2.com/products/nuclino/reviews "Nuclino")[ 9 ![FolderManifest Logo](https://images.g2crowd.com/uploads/product/hd_favicon/421c3821b80d345ffe1d0605fb9cf35c/foldermanifest.svg "FolderManifest Logo") FolderManifest 4.9 (19) FolderManifest turns messy folders into organized, audit-ready documentation in minutes. It automatically scans any folder, identifies duplicates, verifies file integrity with checksums, and produces a clean HTML manifest you can share or archive or validate later to identify each and every change inside the folder. Built for researchers, developers, studios, and organizations that handle large or sensitive data, FolderManifest runs entirely offline — nothing leaves your machine. Teams use it for compliance audits, handovers, and secure file management. A one-time lifetime license gives you unlimited scans, reports, and peace of mind. ](https://www.g2.com/products/foldermanifest/reviews "FolderManifest")[ 10 ![FNT Command Platform Logo](https://images.g2crowd.com/uploads/product/hd_favicon/9fcf85cb51fdb62de0b727c28d9bc167/fnt-command-platform.svg "FNT Command Platform Logo") FNT Command Platform 4.4 (7) FNT Command Platform gives you total transparency across your entire data center infrastructure – from the facility level through hardware and software to networking, power, and air conditioning. This end-to-end view enables you to accelerate day-to-day business processes and achieve greater operational reliability ](https://www.g2.com/products/fnt-command-platform/reviews "FNT Command Platform") [Show More](#) ## Pricing Options Pricing provided by Sync-o. ### Standard Starting at $1.80 1 user Per Month ### Advanced Starting at $2.70 1 user Per Month [ View More Pricing Information ](https://www.g2.com/products/sync-o/pricing) ##### Categories on G2 [IT Documentation](https://www.g2.com/categories/it-documentation) ##### Explore More [User-friendly payroll software for companies in multiple countries](https://www.g2.com/discussions/what-is-the-most-user-friendly-payroll-software-for-companies-in-multiple-countries)[Best online fraud protection software for startups](https://www.g2.com/discussions/best-online-fraud-protection-software-for-startups)[Top platforms for real-time ABM performance monitoring](https://www.g2.com/discussions/top-platforms-for-real-time-abm-performance-monitoring) [Is Retell AI worth it for CEOs and founders running business operations?](https://www.g2.com/discussions/is-retell-ai-worth-it-for-ceos-and-founders-running-business-operations%20)[What vendor offers the most scalable listing management solution?](https://www.g2.com/discussions/what-vendor-offers-the-most-scalable-listing-management-solution)[Best API lifecycle management platforms](https://www.g2.com/discussions/what-are-the-best-api-lifecycle-management-platforms) [Show MoreShow Less](javascript:void(0);)