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Compare Slack and Symphony.com Symphony 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Enterprise (73.8% of reviews)
Entry-Level Pricing
$0.00
No pricing available
Slack
Star Rating
(38,166)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSymphony
Star Rating
(45)4.2 out of 5
Market Segments
Enterprise (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SymphonySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in facilitating quick and organized team communication, with features like channels that keep conversations structured and easy to follow. Users appreciate the seamless real-time collaboration and the ability to integrate with various tools, enhancing productivity.
- Users say that Symphony stands out for its high-security messaging capabilities, making it a preferred choice for enterprise-level communication. Reviewers highlight its adaptability and robust features, such as Federation, which cater to specific business needs while ensuring secure interactions.
- According to verified reviews, Slack's implementation process is notably quick and intuitive, with many users praising the onboarding experience. This ease of setup allows teams to start collaborating effectively without significant delays.
- Reviewers mention that Symphony provides excellent customer support, with dedicated specialists who understand user needs and offer tailored training. This level of support is particularly beneficial for enterprises looking for personalized assistance.
- G2 reviewers highlight that while Slack has a vibrant community and a wealth of integrations, Symphony's focus on security and compliance makes it a strong contender for industries that prioritize data protection and regulatory adherence.
- Users appreciate that Slack serves as a central hub for team communication, allowing employees to share work and collaborate easily. In contrast, Symphony's user-friendly interface and strong support structure make it a reliable choice for organizations that require a secure messaging platform.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Symphony
No pricing availableFree Trial
Slack
Free Trial is available
Symphony
No trial information availableRatings
Meets Requirements
9.2
31,140
8.6
31
Ease of Use
9.2
32,070
8.7
31
Ease of Setup
9.2
8,448
9.2
12
Ease of Admin
8.9
5,050
9.3
7
Quality of Support
8.8
21,666
9.0
27
Has the product been a good partner in doing business?
9.0
4,529
9.3
7
Product Direction (% positive)
8.7
30,443
9.1
26
Features by Category
Business Instant Messaging
9.1
13917
8.2
19
9.0
14464
8.0
19
8.6
13763
8.6
19
Business Instant Messaging
8.5
10216
6.9
13
8.1
9546
7.4
13
Business Instant Messaging
9.1
13647
8.3
16
9.2
13272
9.0
19
9.0
11804
8.4
19
Generative AI - Business Instant Messaging
7.5
1498
Not enough data
AI - Business Instant Messaging
7.5
1484
Not enough data
7.9
1487
Not enough data
7.4
1465
Not enough data
7.4
1468
Not enough data
Agentic AI - Business Instant Messaging
7.7
895
Not enough data
7.7
883
Not enough data
Setup
9.1
686
Not enough data
8.9
675
Not enough data
8.7
659
Not enough data
8.9
693
Not enough data
Management
9.0
668
Not enough data
8.7
651
Not enough data
8.9
666
Not enough data
Generative AI
7.8
570
Not enough data
Agentic AI - Workflow Management
7.8
288
Not enough data
8.0
284
Not enough data
8.1
293
Not enough data
8.0
290
Not enough data
8.0
289
Not enough data
7.9
289
Not enough data
8.1
291
Not enough data
Account Options
9.2
287
Not enough data
8.4
281
Not enough data
8.7
276
Not enough data
8.7
280
Not enough data
8.9
286
Not enough data
8.9
283
Not enough data
Q&A Tools
9.1
287
Not enough data
9.1
283
Not enough data
9.1
289
Not enough data
8.7
276
Not enough data
9.1
282
Not enough data
8.9
279
Not enough data
8.6
272
Not enough data
8.9
275
Not enough data
8.5
272
Not enough data
Knowledge Pages
8.5
345
Not enough data
8.3
345
Not enough data
8.1
336
Not enough data
8.1
333
Not enough data
8.0
328
Not enough data
8.4
332
Not enough data
Knowledge Dissemination
8.2
324
Not enough data
8.8
331
Not enough data
9.0
335
Not enough data
9.0
334
Not enough data
8.4
331
Not enough data
8.3
320
Not enough data
8.7
335
Not enough data
8.6
323
Not enough data
8.6
318
Not enough data
Agentic AI - Knowledge Base
7.9
199
Not enough data
8.0
201
Not enough data
7.9
199
Not enough data
Information Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Experience & Accessibility - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Login Options
9.1
767
Not enough data
8.5
742
Not enough data
Productivity
8.0
728
Not enough data
8.3
732
Not enough data
8.6
737
Not enough data
7.9
711
Not enough data
7.9
709
Not enough data
Customization
8.6
732
Not enough data
9.0
746
Not enough data
8.7
717
Not enough data
Agentic AI - Unified Workspaces
7.5
411
Not enough data
7.6
408
Not enough data
Compatibility
9.0
93
Not enough data
9.1
98
Not enough data
9.0
91
Not enough data
Agentic AI - Enterprise Search Software
8.6
62
Not enough data
8.5
58
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.7
60
Not enough data
8.8
58
Not enough data
Search Queries
8.8
92
Not enough data
9.2
92
Not enough data
8.8
90
Not enough data
9.1
92
Not enough data
9.0
90
Not enough data
AI powered search - Enterprise Search Software
9.2
24
Not enough data
9.2
25
Not enough data
9.0
24
Not enough data
Functionality
8.9
91
Not enough data
9.0
90
Not enough data
9.1
95
Not enough data
Compatibility - Enterprise Search Software
9.4
28
Not enough data
9.4
26
Not enough data
9.2
26
Not enough data
Functionality - Enterprise Search Software
9.3
27
Not enough data
9.3
26
Not enough data
9.5
28
Not enough data
Search Queries - Enterprise Search Software
9.4
26
Not enough data
9.3
24
Not enough data
9.2
27
Not enough data
9.4
27
Not enough data
Automation
8.8
1219
Not enough data
8.8
1177
Not enough data
8.5
1154
Not enough data
Administration
8.8
1177
Not enough data
8.6
1134
Not enough data
9.4
1223
Not enough data
Project management
8.7
1158
Not enough data
8.5
1121
Not enough data
8.6
1141
Not enough data
8.5
1125
Not enough data
8.6
1125
Not enough data
8.3
1095
Not enough data
8.3
1123
Not enough data
Workload
8.4
1084
Not enough data
8.8
1136
Not enough data
8.6
1089
Not enough data
8.5
1081
Not enough data
Communication & Collaboration
9.3
1419
Not enough data
9.0
1206
Not enough data
9.3
1280
Not enough data
Cost Management
8.1
1071
Not enough data
8.2
1072
Not enough data
8.1
1064
Not enough data
Integration
8.6
1109
Not enough data
8.4
1069
Not enough data
8.4
1061
Not enough data
Generative AI
7.5
1017
Not enough data
7.7
1014
Not enough data
Agentic AI - Work Management
7.7
520
Not enough data
7.8
513
Not enough data
8.1
518
Not enough data
7.8
515
Not enough data
Communication
9.4
1183
Not enough data
9.3
1175
Not enough data
8.9
1054
Not enough data
8.9
1043
Not enough data
9.1
1048
Not enough data
Content & Documents
9.1
1100
Not enough data
8.9
1044
Not enough data
8.7
1063
Not enough data
8.1
1006
Not enough data
Controls
8.3
991
Not enough data
8.1
986
Not enough data
8.7
997
Not enough data
8.4
1003
Not enough data
8.2
971
Not enough data
Project Management
8.4
996
Not enough data
8.4
977
Not enough data
8.5
995
Not enough data
8.7
987
Not enough data
Remote Collaboration
9.0
1002
Not enough data
8.7
972
Not enough data
9.0
991
Not enough data
7.8
959
Not enough data
Generative AI
7.3
927
Not enough data
7.4
924
Not enough data
Agentic AI - Project Collaboration
7.5
439
Not enough data
7.7
442
Not enough data
Policy Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Surveillance - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Compliance Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Audio Conferencing
7.5
282
Not enough data
7.7
282
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
9.3
19
Not enough data
9.5
19
Not enough data
Automatic Transcription - AI Note-taking Software
9.7
20
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.6
19
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
20
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.3
20
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
21
Not enough data
Searchable Note Archives - AI Note-taking Software
9.2
18
Not enough data
Speaker Identification - AI Note-taking Software
9.4
20
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Symphony are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Symphony is categorized as Employee Communications, UCaaS Platforms, Digital Communications Governance, and Other Finance & Admin.
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symphony
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Financial Services
40.5%
Banking
11.9%
Information Technology and Services
9.5%
Investment Banking
7.1%
Oil & Energy
4.8%
Other
26.2%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Symphony has no discussions with answers
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