G2 reviewers report that Slack excels in user experience, with many praising its intuitive interface and seamless integrations with popular tools like Google and Microsoft. Users appreciate features like secure channels for private team communication, enhancing collaboration.
According to verified reviews, Symphony stands out for its high-security messaging capabilities, making it a preferred choice for enterprise-level users. Reviewers highlight its adaptability and robust features, such as Federation, which cater to specific business needs.
Users say that Slack's implementation process is quick and straightforward, with many noting the helpful onboarding wizard that simplifies getting started. This ease of setup contributes to a smoother transition for teams adopting the platform.
Reviewers mention that while Symphony offers excellent customer support, with dedicated specialists who understand user needs, it has a smaller user base, which may limit the breadth of community-driven resources compared to Slack's extensive support network.
G2 reviewers highlight that Slack's file sharing and notification features are particularly well-received, with users enjoying the ability to easily share documents and receive timely updates, which enhances productivity in daily operations.
According to recent feedback, Symphony's focus on enterprise solutions means it provides tailored training and support, which is highly valued by users. However, some find that its user interface may not be as engaging or intuitive as Slack's, potentially impacting day-to-day usability.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
Searchable message archives, up to 10k of your team’s most recent messages
10 apps or service integrations
Native apps for iOS, Android, Mac & Windows Desktop
Currently, Slack has disabled deleting a channel, you can only archive it if you created it.Read more
What does slack software do?
28 Comments
GM
Slack is a messaging software perfect for companies, it allows you to create channels (groups), it let's you answer to messages in threads and react to...Read more
What is Slack used for?
22 Comments
RR
It connect us with the people no matter where we are through messaging and calls.Read more
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