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Compare Slack and Symphony.com Symphony 
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At a Glance
Market Segments
Small-Business (41.1% of reviews)
Enterprise (73.8% of reviews)
Entry-Level Pricing
$0.00
No pricing available
Slack
Star Rating
(37,487)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSymphony
Star Rating
(45)4.2 out of 5
Market Segments
Enterprise (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SymphonySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in instant messaging with a score of 9.5, while Symphony's score of 9.0 indicates it may not be as robust in this area. Reviewers mention that Slack's chat features are more intuitive and user-friendly, making it easier for teams to communicate effectively.
- Reviewers mention that Slack's file sharing capabilities are rated at 9.1, significantly higher than Symphony's 7.9. Users on G2 appreciate Slack's seamless integration with various file storage services, which enhances collaboration and document management.
- G2 users highlight that Slack's mobile application received a score of 9.1, while Symphony's mobile app scored only 8.2. Users say that Slack's mobile experience is more polished, allowing for better on-the-go communication and task management.
- Users report that Slack's ease of use is rated at 9.1, compared to Symphony's 8.6. Reviewers mention that Slack's interface is more intuitive, which reduces the learning curve for new users and enhances overall productivity.
- Reviewers mention that Slack's integration capabilities are rated at 9.0, while Symphony's integrations scored lower at 8.3. Users say that Slack's extensive app directory allows for better customization and workflow automation, making it a more versatile tool for teams.
- Users on G2 report that Slack's task management features, including task creation and assignment, scored 9.0, while Symphony's features in this area are less robust. Reviewers say that Slack's task management tools are more comprehensive, allowing for better tracking and prioritization of team projects.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Symphony
No pricing availableFree Trial
Slack
Free Trial is available
Symphony
No trial information availableRatings
Meets Requirements
9.2
30,753
8.6
31
Ease of Use
9.1
31,562
8.7
31
Ease of Setup
9.1
7,975
9.2
12
Ease of Admin
8.9
4,964
9.3
7
Quality of Support
8.8
21,334
9.0
27
Has the product been a good partner in doing business?
9.0
4,443
9.3
7
Product Direction (% positive)
8.7
30,067
9.1
26
Features by Category
Business Instant Messaging
9.1
13797
8.2
19
9.0
14307
8.0
19
8.6
13660
8.6
19
Business Instant Messaging
8.5
10138
6.9
13
8.1
9484
7.4
13
Business Instant Messaging
9.1
13570
8.3
16
9.2
13221
9.0
19
9.0
11679
8.4
19
Generative AI - Business Instant Messaging
7.5
1469
Not enough data
AI - Business Instant Messaging
7.5
1458
Not enough data
7.9
1462
Not enough data
7.4
1442
Not enough data
7.4
1444
Not enough data
Agentic AI - Business Instant Messaging
7.6
865
Not enough data
7.6
859
Not enough data
Setup
9.0
655
Not enough data
8.9
647
Not enough data
8.6
635
Not enough data
8.9
650
Not enough data
Management
9.0
643
Not enough data
8.6
630
Not enough data
8.9
637
Not enough data
Generative AI
7.7
549
Not enough data
Agentic AI - Workflow Management
7.6
268
Not enough data
7.9
264
Not enough data
8.0
271
Not enough data
7.8
269
Not enough data
7.9
268
Not enough data
7.8
268
Not enough data
8.0
268
Not enough data
Account Options
9.1
267
Not enough data
8.3
266
Not enough data
8.6
258
Not enough data
8.6
262
Not enough data
8.9
266
Not enough data
8.8
263
Not enough data
Q&A Tools
9.0
266
Not enough data
9.0
264
Not enough data
9.1
268
Not enough data
8.6
258
Not enough data
9.0
263
Not enough data
8.8
259
Not enough data
8.5
255
Not enough data
8.8
256
Not enough data
8.4
254
Not enough data
Knowledge Pages
8.4
322
Not enough data
8.3
326
Not enough data
8.0
315
Not enough data
8.0
312
Not enough data
7.9
309
Not enough data
8.3
310
Not enough data
Knowledge Dissemination
8.2
304
Not enough data
8.7
309
Not enough data
8.9
310
Not enough data
8.9
310
Not enough data
8.3
307
Not enough data
8.2
301
Not enough data
8.6
309
Not enough data
8.6
301
Not enough data
8.6
299
Not enough data
Agentic AI - Knowledge Base
7.8
182
Not enough data
7.8
183
Not enough data
7.7
181
Not enough data
Information Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Experience & Accessibility - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Login Options
9.0
735
Not enough data
8.4
717
Not enough data
Productivity
8.0
700
Not enough data
8.2
704
Not enough data
8.5
709
Not enough data
7.8
687
Not enough data
7.9
684
Not enough data
Customization
8.5
697
Not enough data
9.0
709
Not enough data
8.6
688
Not enough data
Agentic AI - Unified Workspaces
7.4
385
Not enough data
7.5
383
Not enough data
Compatibility
8.9
80
Not enough data
8.9
83
Not enough data
8.8
78
Not enough data
Agentic AI - Enterprise Search Software
8.2
49
Not enough data
8.1
46
Not enough data
8.7
47
Not enough data
8.3
47
Not enough data
8.3
47
Not enough data
8.4
45
Not enough data
Search Queries
8.6
79
Not enough data
9.0
78
Not enough data
8.6
78
Not enough data
8.9
79
Not enough data
8.8
76
Not enough data
AI powered search - Enterprise Search Software
8.5
13
Not enough data
8.6
13
Not enough data
8.3
13
Not enough data
Functionality
8.8
78
Not enough data
8.9
77
Not enough data
9.0
80
Not enough data
Compatibility - Enterprise Search Software
8.9
15
Not enough data
8.7
13
Not enough data
8.9
14
Not enough data
Functionality - Enterprise Search Software
8.8
14
Not enough data
9.1
13
Not enough data
9.0
14
Not enough data
Search Queries - Enterprise Search Software
8.8
13
Not enough data
8.6
13
Not enough data
8.3
14
Not enough data
8.9
14
Not enough data
Automation
8.8
1142
Not enough data
8.8
1127
Not enough data
8.5
1104
Not enough data
Administration
8.8
1123
Not enough data
8.6
1092
Not enough data
9.4
1133
Not enough data
Project management
8.7
1109
Not enough data
8.5
1085
Not enough data
8.5
1096
Not enough data
8.5
1091
Not enough data
8.5
1084
Not enough data
8.3
1061
Not enough data
8.2
1079
Not enough data
Workload
8.3
1050
Not enough data
8.8
1074
Not enough data
8.6
1052
Not enough data
8.4
1043
Not enough data
Communication & Collaboration
9.2
1107
Not enough data
9.0
1086
Not enough data
9.3
1098
Not enough data
Cost Management
8.0
1034
Not enough data
8.1
1034
Not enough data
8.1
1030
Not enough data
Integration
8.6
1045
Not enough data
8.4
1035
Not enough data
8.4
1022
Not enough data
Generative AI
7.5
983
Not enough data
7.6
980
Not enough data
Agentic AI - Work Management
7.6
486
Not enough data
7.7
483
Not enough data
8.0
483
Not enough data
7.7
484
Not enough data
Communication
9.4
1072
Not enough data
9.3
1059
Not enough data
8.8
1011
Not enough data
8.9
1004
Not enough data
9.1
1006
Not enough data
Content & Documents
9.1
1031
Not enough data
8.9
1010
Not enough data
8.7
1017
Not enough data
8.1
973
Not enough data
Controls
8.3
962
Not enough data
8.1
959
Not enough data
8.6
965
Not enough data
8.4
965
Not enough data
8.2
946
Not enough data
Project Management
8.4
959
Not enough data
8.3
948
Not enough data
8.5
952
Not enough data
8.6
950
Not enough data
Remote Collaboration
9.0
965
Not enough data
8.7
943
Not enough data
8.9
961
Not enough data
7.8
936
Not enough data
Generative AI
7.2
897
Not enough data
7.3
896
Not enough data
Agentic AI - Project Collaboration
7.4
415
Not enough data
7.6
417
Not enough data
Policy Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Surveillance - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Compliance Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Audio Conferencing
7.3
264
Not enough data
7.5
264
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
8.3
8
Not enough data
8.8
8
Not enough data
Automatic Transcription - AI Note-taking Software
9.1
9
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.0
8
Not enough data
Language & Accent Support - AI Note-taking Software
8.9
9
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.7
9
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.5
10
Not enough data
Searchable Note Archives - AI Note-taking Software
8.1
8
Not enough data
Speaker Identification - AI Note-taking Software
8.7
9
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Symphony are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Symphony is categorized as Employee Communications, UCaaS Platforms, Digital Communications Governance, and Other Finance & Admin.
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symphony
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.0%
Marketing and Advertising
8.5%
Internet
4.7%
Education Management
3.3%
Other
55.0%
Financial Services
40.5%
Banking
11.9%
Information Technology and Services
9.5%
Investment Banking
7.1%
Oil & Energy
4.8%
Other
26.2%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Symphony has no discussions with answers
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