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Compare Slack and Symphony.com Symphony 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Enterprise (73.8% of reviews)
Entry-Level Pricing
$0.00
No pricing available
Slack
Star Rating
(38,175)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSymphony
Star Rating
(45)4.2 out of 5
Market Segments
Enterprise (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SymphonySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in facilitating quick and organized team communication, with features like channels that keep conversations structured and easy to follow. Users appreciate the seamless real-time collaboration and the ability to integrate with various tools, enhancing productivity.
- Users say that Symphony stands out for its high-security messaging capabilities, making it a preferred choice for enterprise-level communication. Reviewers highlight its adaptability and robust features, such as Federation, which cater to specific business needs while ensuring secure interactions.
- According to verified reviews, Slack's implementation process is notably quick and intuitive, with many users praising the onboarding experience. This ease of setup allows teams to start collaborating effectively without significant delays.
- Reviewers mention that Symphony provides excellent customer support, with dedicated specialists who understand user needs and offer tailored training. This level of support is particularly beneficial for enterprises looking for personalized assistance.
- G2 reviewers highlight that while Slack has a vibrant community and a wealth of integrations, Symphony's focus on security and compliance makes it a strong contender for industries that prioritize data protection and regulatory adherence.
- Users appreciate that Slack serves as a central hub for team communication, allowing employees to share work and collaborate easily. In contrast, Symphony's user-friendly interface and strong support structure make it a reliable choice for organizations that require a secure messaging platform.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Symphony
No pricing availableFree Trial
Slack
Free Trial is available
Symphony
No trial information availableRatings
Meets Requirements
9.2
31,158
8.6
31
Ease of Use
9.2
32,088
8.7
31
Ease of Setup
9.2
8,466
9.2
12
Ease of Admin
8.9
5,054
9.3
7
Quality of Support
8.8
21,682
9.0
27
Has the product been a good partner in doing business?
9.0
4,533
9.3
7
Product Direction (% positive)
8.7
30,461
9.1
26
Features by Category
Business Instant Messaging
9.1
13925
8.2
19
9.0
14473
8.0
19
8.6
13772
8.6
19
Business Instant Messaging
8.5
10224
6.9
13
8.1
9552
7.4
13
Business Instant Messaging
9.1
13655
8.3
16
9.2
13279
9.0
19
9.0
11810
8.4
19
Generative AI - Business Instant Messaging
7.6
1503
Not enough data
AI - Business Instant Messaging
7.5
1489
Not enough data
7.9
1492
Not enough data
7.4
1470
Not enough data
7.4
1473
Not enough data
Agentic AI - Business Instant Messaging
7.7
900
Not enough data
7.7
887
Not enough data
Setup
9.1
690
Not enough data
8.9
679
Not enough data
8.7
662
Not enough data
8.9
697
Not enough data
Management
9.0
672
Not enough data
8.7
654
Not enough data
8.9
668
Not enough data
Generative AI
7.8
573
Not enough data
Agentic AI - Workflow Management
7.8
291
Not enough data
8.0
287
Not enough data
8.2
296
Not enough data
8.0
293
Not enough data
8.0
292
Not enough data
7.9
292
Not enough data
8.1
294
Not enough data
Account Options
9.2
288
Not enough data
8.4
282
Not enough data
8.7
278
Not enough data
8.7
281
Not enough data
9.0
288
Not enough data
8.9
285
Not enough data
Q&A Tools
9.1
289
Not enough data
9.1
285
Not enough data
9.1
291
Not enough data
8.7
278
Not enough data
9.1
284
Not enough data
8.9
281
Not enough data
8.6
274
Not enough data
8.9
277
Not enough data
8.5
274
Not enough data
Knowledge Pages
8.5
350
Not enough data
8.3
349
Not enough data
8.2
341
Not enough data
8.2
337
Not enough data
8.0
332
Not enough data
8.4
337
Not enough data
Knowledge Dissemination
8.3
326
Not enough data
8.8
336
Not enough data
9.0
340
Not enough data
9.0
338
Not enough data
8.4
336
Not enough data
8.3
325
Not enough data
8.7
340
Not enough data
8.7
326
Not enough data
8.6
322
Not enough data
Agentic AI - Knowledge Base
8.0
204
Not enough data
8.0
206
Not enough data
7.9
204
Not enough data
Information Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Experience & Accessibility - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Login Options
9.1
769
Not enough data
8.5
744
Not enough data
Productivity
8.0
732
Not enough data
8.3
736
Not enough data
8.6
741
Not enough data
7.9
715
Not enough data
7.9
713
Not enough data
Customization
8.6
736
Not enough data
9.0
750
Not enough data
8.7
721
Not enough data
Agentic AI - Unified Workspaces
7.5
415
Not enough data
7.6
412
Not enough data
Compatibility
9.0
94
Not enough data
9.1
99
Not enough data
9.0
92
Not enough data
Agentic AI - Enterprise Search Software
8.7
63
Not enough data
8.5
59
Not enough data
9.0
61
Not enough data
8.7
61
Not enough data
8.7
61
Not enough data
8.8
59
Not enough data
Search Queries
8.8
93
Not enough data
9.2
92
Not enough data
8.8
91
Not enough data
9.1
92
Not enough data
9.0
91
Not enough data
AI powered search - Enterprise Search Software
9.2
25
Not enough data
9.2
26
Not enough data
9.1
25
Not enough data
Functionality
8.9
92
Not enough data
9.0
91
Not enough data
9.1
96
Not enough data
Compatibility - Enterprise Search Software
9.4
29
Not enough data
9.4
27
Not enough data
9.3
27
Not enough data
Functionality - Enterprise Search Software
9.3
28
Not enough data
9.3
27
Not enough data
9.5
29
Not enough data
Search Queries - Enterprise Search Software
9.4
27
Not enough data
9.3
25
Not enough data
9.2
28
Not enough data
9.5
28
Not enough data
Automation
8.8
1224
Not enough data
8.8
1182
Not enough data
8.5
1158
Not enough data
Administration
8.8
1184
Not enough data
8.6
1140
Not enough data
9.4
1232
Not enough data
Project management
8.7
1165
Not enough data
8.5
1126
Not enough data
8.6
1146
Not enough data
8.5
1131
Not enough data
8.6
1132
Not enough data
8.3
1100
Not enough data
8.3
1129
Not enough data
Workload
8.4
1089
Not enough data
8.8
1143
Not enough data
8.6
1095
Not enough data
8.5
1088
Not enough data
Communication & Collaboration
9.3
1435
Not enough data
9.0
1213
Not enough data
9.3
1291
Not enough data
Cost Management
8.1
1077
Not enough data
8.2
1078
Not enough data
8.1
1070
Not enough data
Integration
8.6
1118
Not enough data
8.4
1075
Not enough data
8.4
1067
Not enough data
Generative AI
7.5
1024
Not enough data
7.7
1021
Not enough data
Agentic AI - Work Management
7.7
526
Not enough data
7.8
519
Not enough data
8.1
524
Not enough data
7.8
522
Not enough data
Communication
9.4
1189
Not enough data
9.3
1181
Not enough data
8.9
1060
Not enough data
8.9
1048
Not enough data
9.1
1054
Not enough data
Content & Documents
9.2
1105
Not enough data
8.9
1049
Not enough data
8.7
1069
Not enough data
8.1
1011
Not enough data
Controls
8.3
996
Not enough data
8.1
988
Not enough data
8.7
1002
Not enough data
8.4
1008
Not enough data
8.2
976
Not enough data
Project Management
8.4
1001
Not enough data
8.4
982
Not enough data
8.5
1000
Not enough data
8.7
992
Not enough data
Remote Collaboration
9.0
1007
Not enough data
8.7
977
Not enough data
9.0
996
Not enough data
7.9
964
Not enough data
Generative AI
7.3
931
Not enough data
7.4
928
Not enough data
Agentic AI - Project Collaboration
7.5
442
Not enough data
7.7
446
Not enough data
Policy Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Surveillance - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Compliance Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Audio Conferencing
7.5
284
Not enough data
7.7
284
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
9.3
20
Not enough data
9.5
20
Not enough data
Automatic Transcription - AI Note-taking Software
9.7
21
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.6
20
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
21
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.4
21
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
22
Not enough data
Searchable Note Archives - AI Note-taking Software
9.2
19
Not enough data
Speaker Identification - AI Note-taking Software
9.4
21
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Symphony are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Symphony is categorized as Employee Communications, UCaaS Platforms, Digital Communications Governance, and Other Finance & Admin.
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symphony
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Financial Services
40.5%
Banking
11.9%
Information Technology and Services
9.5%
Investment Banking
7.1%
Oil & Energy
4.8%
Other
26.2%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Symphony has no discussions with answers
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