Supportbench Pricing Overview

Supportbench has not provided pricing information for this product or service. This is common practice for software sellers and service providers. The pricing insights provided here are based on user reviews and are intended to give you an indication of value. Alternatively, contact Supportbench to obtain current pricing.

Small-Business

$$$$

10% less expensive

than the avg. Help Desk product

Read Small-Business Reviews

Supportbench's pricing model embodies our mission to offer enterprise-grade solutions that are accessible to all. We believe that every business, regardless of size, deserves top-tier customer support tools.

We've made our superior software accessible starting at just $32/agent per year. As your business grows and your needs evolve, our pricing scales, ensuring you only pay for the features you need.

Experience a seamless blend of affordability and premium capabilities with Supportbench, a solution designed for the enterprise, but within reach of everyone.

Pricing information for Supportbench is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Supportbench must be conducted with the seller.

We've made our superior software accessible starting at just $32/agent per year. As your business grows and your needs evolve, our pricing scales, ensuring you only pay for the features you need.

Pricing information was last updated on July 26, 2023

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Perceived Cost

$$$$$

Top-Rated Alternatives

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Supportbench Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

Freshdesk Freshdesk Email and Ticketing (Growth)	$19.001 User per month billed annually Per Month	Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email Automations Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal Analytics: OOB analytics and standard reports Self-service: Knowledge base Security, routing, SLA: Role-based access control, SSO, Ticket dispatch
Zoho Desk FREE	$0.00	Completely Free upto 3 agents Email Ticketing Customer Management Private Knowledge Base Multi Language Help desk Mobile Apps 24*5 Email Support Help Center Predefined SLAs Macros Show More
HubSpot Service Hub Service Hub Free	$0.00Per Month	For customer service professionals. A simple set of tools to start connecting with and supporting your customers — for free. Ticketing Custom support form fields Live chat Conversational bots Team email Conversations inbox Email templates Email & chat to ticket Canned snippets Reporting dashboards Calling Meeting scheduling Email Scheduling Shared Inbox Show More

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Supportbench alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Supportbench Pricing Reviews

(1)

Verified User in Outsourcing/Offshoring

Small-Business (50 or fewer emp.)

4/9/2025

"Built for B2B—Finally"

5/5

What do you like best about Supportbench?

AI co-pilot and custom data tables let us personalize support without a mess of tools. And we finally have emotional scoring for key accounts. Review collected by and hosted on G2.com.

What do you dislike about Supportbench?

The chat tool is a bit basic. Gets the job done but not super customizable yet. Review collected by and hosted on G2.com.

What problems is Supportbench solving and how is that benefiting you?

Supportbench replaced our patchwork of tools and gave us a unified system to manage support and customer relationships. It solved our visibility issues, streamlined escalations, and helped us prioritize high-value customers.

Now our team works faster, leadership gets clear insights, and support plays a real role in retention—not just ticket resolution. Review collected by and hosted on G2.com.