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Storylane Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of Storylane, appreciating its intuitive interface for editing and personalizing demos. (378 mentions)
Users love the ease of creating and publishing demos with Storylane, enhancing their engagement and effectiveness. (190 mentions)
Users love the quick and easy demo creation process with Storylane, greatly simplifying their tutorials and reducing costs. (180 mentions)
Users highlight the intuitive design of Storylane, making it easy to create polished, professional interactive demos. (147 mentions)
Users love the exceptional ease of creation with Storylane, simplifying demo production and onboarding processes. (136 mentions)
Users love the ease of creating interactive demos with Storylane, enhancing engagement and saving valuable time. (115 mentions)
Users experience formatting issues during demos across devices, which can lead to occasional usability challenges. (52 mentions)
Users experience demo issues with editing delays and pop-out difficulties, impacting overall demo creation efficiency. (51 mentions)
Users desire more customization options for design and branding in Storylane to enhance their experience. (45 mentions)
Users express a need for missing features in Storylane, highlighting gaps in organization and video capture capabilities. (36 mentions)
Users report screenshot issues that hinder usability and create challenges with aspect ratios across devices. (36 mentions)
Users indicate that improvement is needed in making graph creation simpler and expanding feature flexibility. (28 mentions)
Users note user interface optimization opportunities and desire more customization options, though overall experience remains positive. (23 mentions)

Top Pros or Advantages of Storylane

1. Ease of Use
Users love the ease of use of Storylane, appreciating its intuitive interface for editing and personalizing demos.
See 378 mentions

See Related User Reviews

Verified User
T

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Incredibly easy to communicate new product features/walk through for clients."

What do you like about Storylane?

I like the ease of use, and customizability with the annotation options.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"The app is very easy to use, you can create amazing demos. Plus the support is out of this world!!"

What do you like about Storylane?

The onboarding by people from Storylane and then without any guidance you are able to create a stunning demo. And when you need help or a review of yo

2. Demos
Users love the ease of creating and publishing demos with Storylane, enhancing their engagement and effectiveness.
See 190 mentions

See Related User Reviews

Joel R.
JR

Joel R.

Mid-Market (51-1000 emp.)

4.0/5

"Storylane in B2B SaaS company"

What do you like about Storylane?

Interactive demos are a highly effective method for generating leads in our industry, and the demos provided by Storylane look impressive. The custome

NS

Nikola S.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to set up and drive PLG on the website"

What do you like about Storylane?

love the demo creation, how we can preview all the steps capturing and the possibility to add images, videos and apply the brand colors to it

3. Easy Creation
Users love the quick and easy demo creation process with Storylane, greatly simplifying their tutorials and reducing costs.
See 180 mentions

See Related User Reviews

Amable R.
AR

Amable R.

Small-Business (50 or fewer emp.)

5.0/5

"Product Lead"

What do you like about Storylane?

It has been very quick and easy to create tutorials for our new features. Before that, we asked developers to build guided tutorials, which were expen

ID

Ivana D.

Small-Business (50 or fewer emp.)

5.0/5

"Storylane makes demos simple!"

What do you like about Storylane?

It's clear, simple and straightforward, we created more than 10 demos really fast.

4. Intuitive
Users highlight the intuitive design of Storylane, making it easy to create polished, professional interactive demos.
See 147 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Easy to use tool to create demos and website content"

What do you like about Storylane?

Easy to learn and use Tons of tools and settings to create exactly what you need Very stable platform Valuable analytics

Nick D.
ND

Nick D.

Enterprise (> 1000 emp.)

5.0/5

"Amazing, Intuitive Tool"

What do you like about Storylane?

Storylane is a fantastic tool for creating platform walkthroughs and instructional videos. It's incredibly intuitive and the end result is refined and

5. Ease of Creation
Users love the exceptional ease of creation with Storylane, simplifying demo production and onboarding processes.
See 136 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful, Interactive, easy to use demotool."

What do you like about Storylane?

The chrome plug in makes it exceptionally easy to create a demo.

BO

Benjamin O.

Mid-Market (51-1000 emp.)

4.5/5

"Amazed by the efficiency and simplicity"

What do you like about Storylane?

An easy to handle tool : AI automatically analyzes your product to generate tooltip suggestions. You can create short and dynamic presentations of you

6. Interactive Demos
Users love the ease of creating interactive demos with Storylane, enhancing engagement and saving valuable time.
See 115 mentions

See Related User Reviews

Joel R.
JR

Joel R.

Mid-Market (51-1000 emp.)

4.0/5

"Storylane in B2B SaaS company"

What do you like about Storylane?

Interactive demos are a highly effective method for generating leads in our industry, and the demos provided by Storylane look impressive. The custome

ID

Ivana D.

Small-Business (50 or fewer emp.)

5.0/5

"Storylane makes demos simple!"

What do you like about Storylane?

It's clear, simple and straightforward, we created more than 10 demos really fast.

Top Cons or Disadvantages of Storylane

1. Demos Management
Users experience formatting issues during demos across devices, which can lead to occasional usability challenges.
See 52 mentions

See Related User Reviews

David H.
DH

David H.

Small-Business (50 or fewer emp.)

4.5/5

"Great tool, great support, great fit"

What do you dislike about Storylane?

I do find the html demo creation to be somewhat overwhelming at times. In the past few months of using the program, I have seen the team make strides

Valérie D.
VD

Valérie D.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing interactive demo platform"

What do you dislike about Storylane?

The only thing I see lacking would be something about multilingual demos.

2. Demo Issues
Users experience demo issues with editing delays and pop-out difficulties, impacting overall demo creation efficiency.
See 51 mentions

See Related User Reviews

William N.
WN

William N.

Mid-Market (51-1000 emp.)

4.0/5

"Only Getting Better"

What do you dislike about Storylane?

However, building demos can be somewhat tedious and requires considerable fine-tuning. While there are options for creating interactive demos, StoryLa

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Engaging and Effective Product Presentations""

What do you dislike about Storylane?

As a creator, I noticed some issues during the demo creation. After completing it, the demo didn’t open a new tab as expected.

3. Limited Customization
Users desire more customization options for design and branding in Storylane to enhance their experience.
See 45 mentions

See Related User Reviews

Dr Saheer N.
DN

Dr Saheer N.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless product demo creation that saves us time and boosts customer engagement"

What do you dislike about Storylane?

Overall, our experience has been excellent. The only challenge we’ve faced is that some advanced customizations require extra effort, and load times c

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A demo without the boring parts"

What do you dislike about Storylane?

Really hard to find dislikes. One point of improvement could be that the frames around html tours look different to the frames around screenshot tours

4. Missing Features
Users express a need for missing features in Storylane, highlighting gaps in organization and video capture capabilities.
See 36 mentions

See Related User Reviews

Mimi R.
MR

Mimi R.

Mid-Market (51-1000 emp.)

5.0/5

"Storylane is a Powerful Enablement Tool"

What do you dislike about Storylane?

Would love to see folder structure implemented into Storylane to better organize our demos, as our Storylane library continues to grow!

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy to build Interactive Demos"

What do you dislike about Storylane?

There are a few features not currently available for capturing multiple screens or via video when your product opens new windows while using that has

5. Screenshot Issues
Users report screenshot issues that hinder usability and create challenges with aspect ratios across devices.
See 36 mentions

See Related User Reviews

Daniel H.
DH

Daniel H.

Mid-Market (51-1000 emp.)

4.0/5

"A very useful and intuitive tool"

What do you dislike about Storylane?

The only downside I can think of would be the fact you're limited to screenshots. But this tool is much cheaper than others so you get what you pay fo

Gabriel R.
GR

Gabriel R.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to Create, Easy to Implement."

What do you dislike about Storylane?

I know they are currently working on a few features for a smoother experience. With my experience, I would like a way to fix my sizing proportions bet

6. Improvement Needed
Users indicate that improvement is needed in making graph creation simpler and expanding feature flexibility.
See 28 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Walkthrough Creation, But AI Voiceover Needs Improvement"

What do you dislike about Storylane?

I wish the AI-generated voiceover sounded more natural and that I could apply to a whole walkthrough rather than one screen at a time.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great tool to enable quick product demos"

What do you dislike about Storylane?

Lead form integration could be a little bit improved and it would be nice if the nativ lead form would have more customization options.

7. Limitations
Users note user interface optimization opportunities and desire more customization options, though overall experience remains positive.
See 23 mentions

See Related User Reviews

Omar L.
OL

Omar L.

Small-Business (50 or fewer emp.)

5.0/5

"Storylane Made Our Demos Feel Like Magic"

What do you dislike about Storylane?

Only downside is the play feature that can’t be paused

Akhilesh S.
AS

Akhilesh S.

Mid-Market (51-1000 emp.)

5.0/5

"Engaging and Efficient Demo Creation for Onboarding and Training"

What do you dislike about Storylane?

We haven’t encountered any major roadblocks in gaining the value Storylane provides. However, one area for potential enhancement could be features tha

Storylane Reviews (1,127)

Reviews

Storylane Reviews (1,127)

4.8
1,127 reviews
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Jade F.
JF
Marketing lead
Small-Business (50 or fewer emp.)
"Fast setup and great conversion results"
What do you like best about Storylane?

Storylane was easy to start using, I managed to create a demo quite fast, integrate on my website and the conversion result is amazing.

It is now one of the key driver of conversion and a great way to evaluate buying intent. Review collected by and hosted on G2.com.

What do you dislike about Storylane?

Analytics are very limited, I would like to understand easily what steps are the most seen, where are people droping etc. Currenlty impossible so that's a big loss on understanding prospects.

Some of the UX would deserve to be improved: be able to move a step from one chapter to another for example, also few bugs are slowing the experience a little bit (background change needs to be done twice, duplicate of a step places it randomly where you want or very far, etc). Review collected by and hosted on G2.com.

Marian G.
MG
Product Marketing Manager
Mid-Market (51-1000 emp.)
"Fast, intuitive, and perfect for scalable product tutorials"
What do you like best about Storylane?

What I like best about Storylane is how incredibly easy and fast it makes it to produce high-quality interactive tutorials without needing support from engineering or design. The learning curve is extremely low, the editor is intuitive, and the final result feels polished and professional.

For a B2B SaaS company like ours, Storylane helps us break down complex workflows (procurement, payments, supplier onboarding, etc.) into simple, guided experiences that our users can follow at their own pace. Features like automatic step-by-step capture, hotspots, branching, and reusable components significantly speed up our production process.

Another major upside is how effortless it is to update demos. Instead of re-recording videos every time our platform UI changes, we can quickly replace individual steps while keeping everything consistent. Review collected by and hosted on G2.com.

What do you dislike about Storylane?

There are moments where Storylane feels a bit limited when you need deeper UI customization. Some design elements, spacing, and alignment controls are restrictive, and it can be tricky to fully match brand guidelines without workarounds. Review collected by and hosted on G2.com.

Renish  N.
RN
Co-Founder and Product Head
Information Technology and Services
Small-Business (50 or fewer emp.)
"Effortless Product Demos in Just a Click"
What do you like best about Storylane?

What I find truly impressive is how quickly I can create a Product Demo and have the Info quest ready with just a click. The overall ease of use makes the process feel almost effortless. Review collected by and hosted on G2.com.

What do you dislike about Storylane?

Mostly fine; just need to improve on Indian Voices Pronounciations Review collected by and hosted on G2.com.

AS
Technical Lead
Enterprise (> 1000 emp.)
"Excellent Templates and Versatile Tools for Effective Tutorials"
What do you like best about Storylane?

It offers excellent templates and a versatile palette with multiple options to create accurate content, making it highly effective for recording tutorials. The ability to capture each click on the screen, along with an option to remove unwanted steps, allows users to optimize their presentation and keep it concise and to the point. Review collected by and hosted on G2.com.

What do you dislike about Storylane?

There is occasional lag between initiating the recording and when it actually begins. Additionally, some unintended screen clicks get captured, making it difficult to identify and remove them later. Providing an option to undo unwanted clicks during the recording itself would be very helpful. The AI-enabled text generation feature also requires significant improvement, as its current capabilities are quite basic and do not add substantial value. Review collected by and hosted on G2.com.

KW
Content Manager
Small-Business (50 or fewer emp.)
"Effortless to Use and Continuously Evolving with Our Needs"
What do you like best about Storylane?

Simply put, it's the precise tool that I needed when I stumbled upon it, and it keeps growing as my organization's needs evolve. I know I'm just scraping the surface of functionality as there are seemingly many tools that I can explore for making the videos more engaging and to more accurately track conversions, but this is because of lack of time, not because the product is not easy to use. It is super simple to use and update demos. Review collected by and hosted on G2.com.

What do you dislike about Storylane?

It's really hard to pinpoint any negatives, as it checks all of the boxes for me. Review collected by and hosted on G2.com.

RB
Product Manager
Mid-Market (51-1000 emp.)
"Innovative Features and Responsive Team Make a Winning Combo"
What do you like best about Storylane?

The company is always striving to make the product better and is very responsive to the suggestions and features requests we submit. The click through demos have a wide range of uses - from our website, to customer specific asks, to trainings internally. What I like best though is the Demo Hubs which they are continuing to build out. The product is easy to use though and implement. Review collected by and hosted on G2.com.

What do you dislike about Storylane?

The folder structure to store all your videos is not flexible and doesn't allow embedded folders. They are updating the search to a tagging system, but it can be hard to find what I'm looking for currently. Review collected by and hosted on G2.com.

Mark A.
MA
Executive Producer, Video & Creative
Mid-Market (51-1000 emp.)
"Intuitive and Feature-Rich Demo Creation Made Easy"
What do you like best about Storylane?

Storylane is intuitive, quick to get started, and has all the features I need to create an impactful, engaging demo experience. The CX team has also been fantastic, answering all of our questions and promptly helping us navigate issues. Review collected by and hosted on G2.com.

What do you dislike about Storylane?

The analytics UE could be a bit better, however the team has made significant progress since the product launched. Review collected by and hosted on G2.com.

CM
Senior Software Analyst
Small-Business (50 or fewer emp.)
"Storylane has been a dream come true for our company's software demos!"
What do you like best about Storylane?

We have only been using Storylane at our company for about two months now, but it has already transformed the way we create software demos! We are able to quickly create demos for our software and allow customers to "interact" with our software without having to send them to our website or do any tedious installations. We have started created Storylane demos for almost anything we can think of because it is so easy to use! Review collected by and hosted on G2.com.

What do you dislike about Storylane?

There is nothing I dislike about Storylane at the moment, and we are just getting started. Review collected by and hosted on G2.com.

Lauren Z.
LZ
Senior Product Marketing Manager
Mid-Market (51-1000 emp.)
"Intuitive Demos That Empower Our Revenue Teams"
What do you like best about Storylane?

I really appreciate how practical and intuitive the demos are for our internal teams, particularly during events like trade shows where we need a straightforward way to present new features to clients and prospects. The option to include callouts and tool tips makes the demos accessible and user-friendly, allowing anyone—regardless of their experience with our company or solutions—to confidently give a demo. Review collected by and hosted on G2.com.

What do you dislike about Storylane?

There are a few enhancements I would like to see on the backend, especially when creating demos. For instance, I wish I could simply record a two-minute demo recording and have StoryLane automatically splice and edit the video, rather than having to manually upload each screenshot and video clip. I have also encountered some difficulties when trying to trim clips to make them shorter.

Additionally, there have been several occasions when I was unable to publish a demo and received an error message. Thankfully, the StoryLane support team responded promptly and resolved the issue before one of our most important client-facing trade shows. Review collected by and hosted on G2.com.

Connor S.
CS
AVP, Enterprise Sales
Mid-Market (51-1000 emp.)
"Effortless Updates and Scalability with Storylane"
What do you like best about Storylane?

I truly appreciate the scalability that a single Storylane offers. With the "republish" feature, I can create a Storylane once and never worry about sending out new or updated links, since the original link is automatically refreshed. This has been a huge benefit for me and my company, especially since we have releases every other week. Before using Storylane, it was a hassle to continually send out updated materials and manage internal resources, but now that process is much more streamlined. Review collected by and hosted on G2.com.

What do you dislike about Storylane?

In my experience, some of the AI features actually created more work rather than making things more efficient, so I decided to disable them. However, I can see how AI could be beneficial in Storylane if the tool were more dynamic and didn't simply add unnecessary extra slides. Review collected by and hosted on G2.com.