--- title: Spoki Reviews meta_title: 'Spoki Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Spoki works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 4 scale: '5' date_modified: '2026-09-28' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

Spoki Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the automation capabilities of Spoki, especially with its seamless ActiveCampaign integration for WhatsApp marketing. (1 mentions)
Users appreciate the automation ease of Spoki, benefiting from seamless integrations for efficient marketing messaging. (1 mentions)
Users value the easy integrations with ActiveCampaign, enhancing WhatsApp marketing automation effectively. (1 mentions)
Users find the direct integration with ActiveCampaign invaluable for automating WhatsApp marketing tasks efficiently. (1 mentions)
Users value the many integrations of Spoki, particularly its seamless connection with ActiveCampaign for automating marketing. (1 mentions)
Users find the intuitiveness lacking, making it difficult to utilize for customer support effectively. (1 mentions)
Users find Spoki to be not user-friendly, especially when it comes to customer support interactions. (1 mentions)
Users find the customer support lacking, making it difficult to resolve issues effectively with Spoki. (1 mentions)
Users find customer support inefficient, making it challenging to get assistance when needed. (1 mentions)

Top Pros or Advantages of Spoki

Top Cons or Disadvantages of Spoki

Fernando S.
FS
Fernando S.
Marketing Manager
Small-Business (50 or fewer emp.)
"No subscription WhatsApp automation tool that can be integrated easily with your CRM"
5/5
What do you like best about Spoki?

Pricing: you pay once to have access to the tool and then a fee per message sent. Integrations: is very useful thanks to the direct integration with ActiveCampaign that lets us automate our WhatsApp marketing automation Assign contacts to users Review collected by and hosted on G2.com.

What do you dislike about Spoki?

Is not very easy to use it for customer support Review collected by and hosted on G2.com.

MP
Martina P.
Small-Business (50 or fewer emp.)
"Immediate and constant support"
4/5
What do you like best about Spoki?

We ran into trouble with a technical issue and the support team helped us resolve it quickly. Thanks to spoki we were also able to recover contacts and transform them into customers. Review collected by and hosted on G2.com.

What do you dislike about Spoki?

we realized that using the same email but different numbers and payment methods creates overlapping profiles, I hope I can overcome this technical aspect. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Perfect!"
5/5
What do you like best about Spoki?

Great product, helped me with pre and post sales. I recommend! Review collected by and hosted on G2.com.

What do you dislike about Spoki?

Improving customer service. Create a more in-depth course for the use of the platform. Review collected by and hosted on G2.com.

Lorenzo D.
LD
Lorenzo D.
Digital Marketing ìspecialist
Small-Business (50 or fewer emp.)
"The perfect tool to use messages correctly and effectively via Whatsapp"
5/5
What do you like best about Spoki?

- simple

- fast

- intuitive

- continuous updates

- integration with Shopify, Active Campaign, Zapier, and many others

- ability to create personalized messages for each individual user Review collected by and hosted on G2.com.

What do you dislike about Spoki?

- little possibility to create autonomous automations without using external platforms Review collected by and hosted on G2.com.

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