---
title: SolarWinds DameWare Remote Support Reviews
meta_title: 'SolarWinds DameWare Remote Support Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter 68 reviews by the users' company size, role or industry to
  find out how SolarWinds DameWare Remote Support works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 68
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---

# SolarWinds DameWare Remote Support Reviews
**Vendor:** SolarWinds Worldwide LLC  
**Category:** [Remote Support Software](https://www.g2.com/categories/remote-support)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 68
## About SolarWinds DameWare Remote Support
Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide. Key Features: • Remotely control computers both inside and outside the network firewall • Supports remote desktop connection to Windows, Linux, and Mac OS X systems • Remotely manage and troubleshoot Windows computers and Active Directory® (AD) domains • Deliver on-the-go support with remote access from iOS® and Android® devices • Supports Smart Card logon and authentication



## SolarWinds DameWare Remote Support Pros & Cons
**What users like:**

- Users highlight the **ease of use** and features of SolarWinds DameWare Remote Support, making it a great choice. (2 reviews)
- Users benefit from the **affordability** of SolarWinds DameWare Remote Support, making it a great choice for enterprises. (1 reviews)
- Users value the **automation features** of SolarWinds DameWare Remote Support for their ease and cost-effectiveness. (1 reviews)
- Users appreciate the **fast issue resolution** with DameWare, allowing swift support without long wait times. (1 reviews)
- Users value the **fast issue resolution** provided by SolarWinds DameWare Remote Support, ensuring quick and efficient fixes. (1 reviews)
- Users value the **fast issue resolution** of DameWare Remote Support, ensuring quick connections and effective support. (1 reviews)
- Software Updates (1 reviews)


## SolarWinds DameWare Remote Support Discussions
  - [What is SolarWinds DameWare Remote Everywhere used for?](https://www.g2.com/discussions/what-is-solarwinds-dameware-remote-everywhere-used-for)
  - [Is Dameware affected by SolarWinds?](https://www.g2.com/discussions/is-dameware-affected-by-solarwinds)
  - [What is SolarWinds Dameware mini remote control?](https://www.g2.com/discussions/solarwinds-dameware-remote-support-what-is-solarwinds-dameware-mini-remote-control)
  - [What can Dameware do?](https://www.g2.com/discussions/what-can-dameware-do)
  - [What is Dameware by SolarWinds?](https://www.g2.com/discussions/what-is-dameware-by-solarwinds)

- [View SolarWinds DameWare Remote Support pricing details and edition comparison](https://www.g2.com/products/solarwinds-dameware-remote-support/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-05+11%3A11%3A29+-0500&secure%5Bsession_id%5D=7f9ab7f3-1838-4e8f-8e51-b70a6d24500d&secure%5Btoken%5D=c32f76cb967db12993d921723b4835fd706d5745f87301bcddb760851d5f770c&format=llm_user)

## SolarWinds DameWare Remote Support Features
**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Maintenance**
- Remote Reboot

**Communication **
- Text Chat

**Security**
- Data Encryption
- Compliance

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform
- Video Support

****
- Remote Monitoring & Management
- AI Copilot
- SSL Security
- File Transfer
- Two-Factor Authentication
- Single Sign On
- Compliance Management
- Collaboration Tools
- Summary Reports
- Activity Dashboard
- Chat/Messaging
- Generative AI
- Session Transfer
- Remote Update/Installation
- Audit Trail
- Customizable Branding
- Server Monitoring
- Real-Time Updates
- Troubleshooting
- Real-Time Monitoring
- Workflow Management
- Multiple User Accounts
- Multi-Channel Communication
- CRM
- Surveys & Feedback
- Activity Tracking
- Self Service Portal
- API
- Support Ticket Management
- Access Controls/Permissions
- Remote Access/Control
- User Management
- Customizable Reports
- Real-Time Notifications
- Video Conferencing
- Diagnostic Tools
- Third-Party Integrations
- Reporting/Analytics

**Administration**
- Usage Information
- Integrations
- Diagnostics
- Session Recording
- Unattended Access
- Screen Sharing
- File Transfer

**Platform**
- Cross-Platform Access
- Remote Device Control
- Communication Management
- Multiple Monitor Access

**Security**
- Remote Wipe
- Compliance Management
- Remote Monitoring & Management
- File Management
- Meeting Management
- Print Management
- User Management

****
- Role-Based Permissions
- Chat/Messaging
- Whiteboard
- AI Copilot
- API
- Two-Factor Authentication
- Reporting & Statistics
- Secure Data Storage
- Customizable Branding
- Reporting/Analytics
- Remote Printing
- Server Monitoring
- Activity Dashboard
- Real-Time Notifications
- Desktop Virtualization
- Access Controls/Permissions
- Real-Time Monitoring
- Activity Tracking
- Remote Update/Installation
- Event Logs
- Performance Metrics
- Secure Login
- Monitoring
- Real-Time Data
- Uptime Reporting
- Live Chat
- Generative AI
- Collaboration Tools
- Authentication
- Real-Time Chat
- Diagnostics Tools
- Summary Reports
- Drag & Drop
- Multiple User Accounts
- Troubleshooting
- Real-Time Updates

## Top SolarWinds DameWare Remote Support Alternatives
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,006 reviews)
  - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) - 4.7/5.0 (386 reviews)
  - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,080 reviews)