# SolarWinds DameWare Remote Support vs TeamViewer Comparison
---
## AI Generated Summary
- **G2 reviewers report** that TeamViewer excels in user satisfaction, boasting a significantly higher G2 Score compared to SolarWinds DameWare Remote Support. Users appreciate its ability to connect to any machine globally, making it a go-to solution for remote access, especially for those who travel frequently.
- **Users say** that TeamViewer's ease of use is a standout feature, with many highlighting its intuitive interface that simplifies remote access. One user noted the practicality of accessing a "sleeping" machine, which is ideal for retrieving files on the go.
- **Reviewers mention** that while SolarWinds DameWare Remote Support offers a solid feature set, it struggles with market presence, receiving far fewer recent reviews. However, users do appreciate its fast issue resolution capabilities, which help in quickly addressing end-user problems without unnecessary interruptions.
- **According to verified reviews** , TeamViewer's implementation process is praised for its quick setup, with users noting the intuitive onboarding wizard that facilitates a smooth start. In contrast, SolarWinds DameWare Remote Support, while still user-friendly, has received mixed feedback regarding its setup experience.
- **Users highlight** that TeamViewer's support quality is generally rated higher, with reviewers appreciating the responsive customer service. In comparison, while SolarWinds DameWare Remote Support has its strengths, some users feel that its support could be more robust, as indicated by lower satisfaction scores in this area.
- **G2 reviewers indicate** that TeamViewer's features, such as multi-monitor support and unattended access, are particularly well-received, enhancing the overall remote support experience. Meanwhile, SolarWinds DameWare Remote Support is recognized for its attractive pricing and ease of use, making it a viable option for mid-market businesses looking for cost-effective solutions.



| | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 68 | 3,938 | 
| **Largest Market Segment** | Mid-Market (50.0% of reviews) | Small-Business (43.1% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $24.90 | 

---
## Top Pros & Cons

### SolarWinds DameWare Remote Support

Pros:
- Ease of Use (2 reviews)
- Affordable (1 reviews)


### TeamViewer

Pros:
- Ease of Use (518 reviews)
- Remote Access (428 reviews)

Cons:
- Connection Issues (181 reviews)
- Connectivity Issues (147 reviews)

---
## Ratings Comparison
| Rating | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
  | **Meets Requirements** | 9.1 (60 reviews) | 9.1 (3072 reviews) | 
  | **Ease of Use** | 9.0 (60 reviews) | 9.1 (3309 reviews) | 
  | **Ease of Setup** | 8.8 (41 reviews) | 9.1 (1026 reviews) | 
  | **Ease of Admin** | 9.0 (40 reviews) | 8.9 (687 reviews) | 
  | **Quality of Support** | 8.2 (48 reviews) | 8.6 (2639 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (38 reviews) | 8.6 (642 reviews) | 
  | **Product Direction (% positive)** | 7.1 (57 reviews) | 8.7 (2958 reviews) | 

---
## Pricing

### SolarWinds DameWare Remote Support

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### TeamViewer

#### Entry-Level Pricing

Plan: Remote Access

Price: Starting at $24.90

Description: Ideal for on-the-go professionals looking for an  economical, easy remote work solution.

Key Features:
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices

[Browse all 4 editions](https://www.g2.com/products/teamviewer/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Communication

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | 9.1/10 | 65 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Device Management** | Not enough data | 9.4 (54 reviews) | 
| **Asset Management** | Not enough data | 9.3 (12 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 9.5 (10 reviews) | 

#### Monitoring and Management

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Remote Monitoring** | Not enough data | 9.3 (54 reviews) | 
| **Asset Tracking** | Not enough data | 9.3 (52 reviews) | 
| **Application Deployment** | Not enough data | 9.0 (54 reviews) | 
| **Patch Management** | Not enough data | 9.2 (53 reviews) | 
| **Asset Tracking** | Not enough data | 9.2 (11 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.7 (13 reviews) | 

#### Service Management

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Remote Access** | Not enough data | 9.6 (56 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | 9.5 (11 reviews) | 
| **Ticketing** | Not enough data | 8.5 (11 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 9.0 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 9.0 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 8.7 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.0 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 9.0 (13 reviews) | 
| **Decision Making** | Not enough data | 9.2 (14 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | 8.7/10 | 1081 |

#### Presenter Tools

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Live Preview** | Not enough data | 8.9 (868 reviews) | 
| **Notifications Blocker** | Not enough data | 8.5 (787 reviews) | 
| **Remote Control** | Not enough data | 9.2 (948 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.8 (837 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Group Live Chat** | Not enough data | 8.7 (799 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 8.8 (812 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.8 (798 reviews) ✓ Verified | 

#### Application Tools

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Password Protection** | Not enough data | 8.9 (873 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.9 (828 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.7 (808 reviews) ✓ Verified | 

#### Agentic AI - Screen Sharing

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Decision Making** | Not enough data | 8.1 (43 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | 9.8/10 | 6 |

#### Scope

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | 10.0 (5 reviews) | 
| **Multi-OS Support** | Not enough data | 10.0 (5 reviews) | 

#### Security

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | 10.0 (5 reviews) | 
| **Endpoint Protection** | Not enough data | 9.3 (5 reviews) | 
| **Remote Wiping** | Not enough data | 9.7 (5 reviews) | 

#### Management

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Device Enrollment** | Not enough data | 9.7 (5 reviews) | 
| **Device Configuration** | Not enough data | 9.7 (5 reviews) | 
| **Device Compliance** | Not enough data | 9.7 (5 reviews) | 
| **Usage Information** | Not enough data | 10.0 (5 reviews) | 
| **Data Separation** | Not enough data | 10.0 (5 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 23 |

#### Functionality

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Performance Monitoring** | Not enough data | 9.4 (20 reviews) | 
| **Alerting** | Not enough data | 9.4 (19 reviews) | 
| **Improvement Suggestions** | Not enough data | 9.2 (21 reviews) | 
| **Multi-Network Capability** | Not enough data | 9.3 (21 reviews) | 

#### Monitoring - Network Monitoring

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | 8.8 (11 reviews) | 
| **Automated Network Discovery** | Not enough data | 9.4 (11 reviews) | 
| **Real-Time Monitoring** | Not enough data | 9.5 (11 reviews) | 

#### Management

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Performance Baseline** | Not enough data | 9.3 (20 reviews) | 
| **Data Visualization** | Not enough data | 9.4 (20 reviews) | 
| **Path Analysis** | Not enough data | 9.3 (21 reviews) | 

#### Analytics - Network Monitoring

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | 9.1 (11 reviews) | 
| **Packet & Flow Analysis** | Not enough data | 8.9 (11 reviews) | 

#### Security - Network Monitoring

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | 9.4 (11 reviews) | 
| **Zero Trust and Identity Management** | Not enough data | 9.2 (11 reviews) | 
| **Integrated Network Security** | Not enough data | 9.2 (11 reviews) | 

#### Network Performance - Network Monitoring

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | 9.1 (11 reviews) | 
| **Automated Tasks Routing** | Not enough data | 9.5 (11 reviews) | 

#### AI Automation - Network Monitoring

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | 9.3 (10 reviews) | 
| **Self-Healing Networks** | Not enough data | 9.4 (11 reviews) | 
| **Predictive Network Maintenance** | Not enough data | 9.4 (11 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.3 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 9.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 9.7 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 9.7 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.5 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 9.5 (11 reviews) | 
| **Decision Making** | Not enough data | 9.4 (11 reviews) | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | 7.9/10 | 32 |

#### Asset Inventory

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 8.3 (23 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.2 (23 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 8.3 (22 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 7.1 (21 reviews) | 
| **Asset Discovery** | Not enough data | 8.3 (23 reviews) | 

#### Generative AI

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.7 (18 reviews) | 
| **AI Text Generation** | Not enough data | 7.6 (18 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (14 reviews) | 
| **Decision Making** | Not enough data | 7.6 (13 reviews) | 

#### Management

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Central Dashboard** | Not enough data | 9.0 (24 reviews) | 
| **Asset Policy Management** | Not enough data | 8.5 (24 reviews) | 
| **Risk Management** | Not enough data | 8.2 (19 reviews) | 
| **Integrations** | Not enough data | 7.4 (21 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 146 |

#### ServiceNow Apps

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 9.3 (132 reviews) | 
| **Value** | Not enough data | 9.3 (132 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | 7.7/10 | 6 |
| **TeamViewer** | 9.0/10 | 695 |

#### Administration

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Screen Sharing** | 8.3 (5 reviews) | 9.3 (613 reviews) | 
| **File Sharing** | Not enough data | 9.1 (557 reviews) | 
| **Session Recording** | Not enough data | 8.9 (487 reviews) | 
| **Unattended Remote Access** | 8.0 (5 reviews) | 9.1 (539 reviews) | 
| **Multi - Session Handling** | 7.3 (5 reviews) | 8.9 (497 reviews) | 
| **Multi-Monitor Support** | 7.3 (5 reviews) | 9.0 (504 reviews) | 

#### Maintenance

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Remote Reboot** | Not enough data | 9.0 (501 reviews) | 
| **Remote Printing** | Feature Not Available | 8.9 (466 reviews) | 

#### Communication 

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Text Chat** | Not enough data | 9.0 (499 reviews) | 
| **VoIP** | Feature Not Available | 8.6 (443 reviews) | 
| **Video Conference Call** | Feature Not Available | 8.7 (451 reviews) | 
| **Screen Annotations** | Feature Not Available | 8.8 (465 reviews) | 

#### Security

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Data Encryption** | Not enough data | 9.0 (475 reviews) | 
| **Compliance** | Not enough data | 9.0 (465 reviews) | 

#### Device Support

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Mobile Device Access** | Not enough data | 8.9 (501 reviews) | 
| **Multi-Platform Support** | Not enough data | 9.1 (519 reviews) | 
| **Cross-Platform** | Not enough data | 9.0 (521 reviews) | 

#### Performance

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Reporting** | Feature Not Available | 9.0 (475 reviews) | 

### AR Collaboration Tools

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | 9.9/10 | 5 |

#### Remote Support

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Video chat** | Not enough data | 10.0 (5 reviews) | 
| **Live text chat** | Not enough data | 10.0 (5 reviews) | 
| **Ticket submitting** | Not enough data | 9.3 (5 reviews) | 

#### Hardware Integration

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Mobile phones** | Not enough data | 10.0 (5 reviews) | 
| **AR glasses** | Not enough data | 9.7 (5 reviews) | 
| **Tablets** | Not enough data | 10.0 (5 reviews) | 

#### Content

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Guided content** | Not enough data | 10.0 (5 reviews) | 
| **Content management** | Not enough data | 10.0 (5 reviews) | 
| **AR annotations** | Not enough data | 9.7 (5 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 26 |

#### Administration

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Access Control** | Not enough data | Feature Not Available | 
| **Web Page Navigation** | Not enough data | Feature Not Available | 
| **Real Time Assistance** | Not enough data | 9.4 (24 reviews) | 

#### Security

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Data Security** | Not enough data | 9.3 (23 reviews) | 
| **Data Masking** | Not enough data | Feature Not Available | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Generative AI

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Video Control** | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Content Management** | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### System Control

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | 8.8/10 | 36 |

#### Platform - Mobile Device Management (MDM)

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 8.7 (29 reviews) | 

#### Operating System

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | 9.4 (33 reviews) | 
| **Apple Support** | Not enough data | 9.1 (29 reviews) | 
| **Android Support** | Not enough data | 8.8 (32 reviews) | 

#### Management

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Applicatons Management** | Not enough data | 8.8 (30 reviews) | 
| **Applications Consolidation** | Not enough data | 8.5 (30 reviews) | 
| **Whitelist** | Not enough data | 8.9 (28 reviews) | 
| **Blacklist** | Not enough data | 8.5 (28 reviews) | 
| **Usage Information** | Not enough data | 8.8 (30 reviews) | 

#### Security

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.7 (29 reviews) | 
| **Security** | Not enough data | 8.9 (32 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.2 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 8.9 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 9.4 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 8.9 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (6 reviews) | 
| **Decision Making** | Not enough data | 8.3 (6 reviews) | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | N/A | N/A |
| **TeamViewer** | 9.2/10 | 23 |

#### Analysis

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Threat Detection** | Not enough data | 8.9 (18 reviews) | 

#### Platform

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | 9.3 (20 reviews) | 
| **Remote Access** | Not enough data | 9.1 (19 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 9.1 (17 reviews) | 
| **Asset Tracking** | Not enough data | 8.8 (17 reviews) | 
| **IT Knowledge Management** | Not enough data | 9.5 (18 reviews) | 

#### Security

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Endpoint Protection** | Not enough data | 9.2 (17 reviews) | 
| **Patch Management** | Not enough data | 9.4 (16 reviews) | 
| **Disaster Recovery** | Not enough data | 9.2 (15 reviews) | 
| **Service Management** | Not enough data | 9.7 (15 reviews) | 
| **Workflow Management** | Not enough data | 9.1 (15 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **SolarWinds DameWare Remote Support** | 8.6/10 | 19 |
| **TeamViewer** | 8.8/10 | 1751 |

#### Administration

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Usage Information** | 9.1 (15 reviews) | 8.8 (1394 reviews) | 
| **Integrations** | 8.7 (13 reviews) | 8.7 (1310 reviews) | 
| **Diagnostics** | 8.7 (15 reviews) | 8.6 (1304 reviews) | 
| **Session Recording** | 7.1 (7 reviews) | 8.6 (1288 reviews) | 
| **Session Transfer** | Feature Not Available | 8.7 (1319 reviews) | 
| **Unattended Access** | 9.4 (17 reviews) | 8.7 (1398 reviews) | 
| **File Sharing** | Feature Not Available | 8.9 (1464 reviews) | 

#### Platform

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Cross-Platform Access** | 8.8 (13 reviews) | 8.9 (1413 reviews) | 
| **Mobile Device Access** | Feature Not Available | 8.7 (1368 reviews) | 
| **Applications Management** | Feature Not Available | 8.7 (1330 reviews) | 
| **Remote Device Control** | 9.6 (19 reviews) | 9.1 (1513 reviews) | 

#### Security

| Feature | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Remote Wipe** | 7.2 (6 reviews) | 8.7 (1191 reviews) | 
| **Device Management** | Feature Not Available | 8.8 (1338 reviews) | 
| **Device Enrollment** | Feature Not Available | 8.7 (1280 reviews) | 

---
## Categories
**Shared Categories (2):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Support Software](https://www.g2.com/categories/remote-support)


**Unique to TeamViewer (16):** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Patch Management Software](https://www.g2.com/categories/patch-management), [SAP Store Software](https://www.g2.com/categories/sap-store), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Remote Video Support Software](https://www.g2.com/categories/remote-video-support)


---
## Reviewer Demographics

### By Company Size

| Segment | SolarWinds DameWare Remote Support | TeamViewer | 
|---|---|---|
| **Small-Business** | 14.7% | 43.1% | 
| **Mid-Market** | 50.0% | 36.0% | 
| **Enterprise** | 35.3% | 20.9% | 

### By Industry

#### SolarWinds DameWare Remote Support

- **Information Technology and Services:** 11.8%
- **Education Management:** 7.4%
- **Government Administration:** 5.9%
- **Automotive:** 4.4%
- **Oil & Energy:** 4.4%
- **Financial Services:** 4.4%
- **Airlines/Aviation:** 2.9%
- **Banking:** 2.9%
- **Computer & Network Security:** 2.9%
- **Computer Software:** 2.9%
- **Other:** 50.0%

#### TeamViewer

- **Information Technology and Services:** 16.3%
- **Computer Software:** 10.7%
- **Marketing and Advertising:** 4.0%
- **Telecommunications:** 3.0%
- **Consumer Services:** 2.9%
- **Computer & Network Security:** 2.9%
- **Education Management:** 2.3%
- **Automotive:** 2.3%
- **Financial Services:** 2.2%
- **Construction:** 2.2%
- **Other:** 51.2%

---
## Alternatives

### Alternatives to SolarWinds DameWare Remote Support

- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (693 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews)
- [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (637 reviews)

### Alternatives to TeamViewer

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1135 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (693 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (554 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)

---
## Top Discussions

### SolarWinds DameWare Remote Support

No discussions available for this product.

### TeamViewer

- Title: [How would teanviewer connect without a fast internet?](https://www.g2.com/discussions/16222-how-would-teanviewer-connect-without-a-fast-internet) — 9 comments, 1 upvote
  > **Top comment:** "Teamviewer requires good internet connectivity .if the internet connection is low then the session might get terminated"
- Title: [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) — 5 comments, 2 upvotes
  > **Top comment:** "true"
- Title: [What are the features of TeamViewer?](https://www.g2.com/discussions/teamviewer-what-are-the-features-of-teamviewer) — 4 comments
  > **Top comment:** "Its allow us:

Remote Device Control 

Cross platform access - PC to PC , Mobile to PC, PC to mobile, and mobile to mobile from mobile devices we can..."
- Title: [Somewhat expensive licenses?](https://www.g2.com/discussions/licencias-algo-costosas) — 4 comments, 1 upvote
  > **Top comment:** "You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used..."
- Title: [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) — 4 comments, 2 upvotes
  > **Top comment:** "One computer can remote into multiple clients successively, not multiple computers at the same time."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/solarwinds-dameware-remote-support-vs-teamviewer)