# AnyDesk vs SolarWinds DameWare Remote Support Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AnyDesk excels in providing a fast and stable remote connection, even in low-bandwidth situations. Users appreciate the lightweight interface, which makes remote support and file sharing seamless and convenient, enhancing day-to-day usability.
- **Users say** that SolarWinds DameWare Remote Support offers a robust set of features, with many highlighting its ease of use and the ability to resolve issues quickly. The software's unattended support feature allows technicians to address problems without interrupting end users, which is a significant advantage in busy environments.
- **Reviewers mention** that AnyDesk's file transfer capabilities are particularly impressive, allowing users to send files without disrupting the ongoing tasks of the remote user. This functionality is especially beneficial in multi-branch offices where efficiency is crucial.
- **According to verified reviews** , SolarWinds DameWare Remote Support is noted for its attractive pricing and auto-install client feature, making it a cost-effective choice for mid-market businesses looking for reliable remote support solutions.
- **G2 reviewers highlight** that AnyDesk's user interface is simple and intuitive, which contributes to a smoother setup process. This ease of setup is a significant factor for teams that need to get up and running quickly without extensive training.
- **Users express mixed feelings** about the quality of support from SolarWinds DameWare Remote Support, with some noting that while the software is effective, the support experience could be improved compared to AnyDesk, which has received higher ratings for its customer service responsiveness.



| | AnyDesk | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 1,100 | 68 | 
| **Largest Market Segment** | Small-Business (41.4% of reviews) | Mid-Market (50.0% of reviews) | 
| **Entry Level Price** | $22.90 | No pricing available | 

---
## Top Pros & Cons

### AnyDesk

Pros:
- Ease of Use (34 reviews)
- Easy Setup (17 reviews)

Cons:
- Connection Issues (10 reviews)
- Remote Access Issues (9 reviews)

### SolarWinds DameWare Remote Support

Pros:
- Ease of Use (2 reviews)
- Affordable (1 reviews)


---
## Ratings Comparison
| Rating | AnyDesk | SolarWinds DameWare Remote Support | 
|---|---|---|
  | **Meets Requirements** | 9.2 (917 reviews) | 9.1 (60 reviews) | 
  | **Ease of Use** | 9.3 (929 reviews) | 9.0 (60 reviews) | 
  | **Ease of Setup** | 9.3 (219 reviews) | 8.8 (41 reviews) | 
  | **Ease of Admin** | 9.0 (141 reviews) | 9.0 (40 reviews) | 
  | **Quality of Support** | 8.8 (815 reviews) | 8.2 (48 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (128 reviews) | 8.7 (38 reviews) | 
  | **Product Direction (% positive)** | 9.2 (883 reviews) | 7.1 (57 reviews) | 

---
## Pricing

### AnyDesk

#### Entry-Level Pricing

Plan: Solo

Price: $22.90

Description: Feature set for single-person companies.

Key Features:
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)

[Browse all 4 editions](https://www.g2.com/products/anydesk/pricing)

#### Free Trial

Yes

### SolarWinds DameWare Remote Support

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 351 |
| **SolarWinds DameWare Remote Support** | 7.7/10 | 6 |

#### Administration

| Feature | AnyDesk | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Screen Sharing** | 9.4 (322 reviews) | 8.3 (5 reviews) | 
| **File Sharing** | 9.0 (315 reviews) | Not enough data | 
| **Session Recording** | 9.0 (282 reviews) | Not enough data | 
| **Unattended Remote Access** | 8.8 (288 reviews) | 8.0 (5 reviews) | 
| **Multi - Session Handling** | 8.8 (275 reviews) | 7.3 (5 reviews) | 
| **Multi-Monitor Support** | 8.9 (262 reviews) | 7.3 (5 reviews) | 

#### Maintenance

| Feature | AnyDesk | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Remote Reboot** | 8.9 (271 reviews) | Not enough data | 
| **Remote Printing** | 8.8 (250 reviews) | Feature Not Available | 

#### Communication 

| Feature | AnyDesk | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Text Chat** | 8.9 (284 reviews) | Not enough data | 
| **VoIP** | 8.5 (223 reviews) | Feature Not Available | 
| **Video Conference Call** | 8.5 (230 reviews) | Feature Not Available | 
| **Screen Annotations** | 8.7 (252 reviews) | Feature Not Available | 

#### Security

| Feature | AnyDesk | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Data Encryption** | 8.9 (269 reviews) | Not enough data | 
| **Compliance** | 8.9 (260 reviews) | Not enough data | 

#### Device Support

| Feature | AnyDesk | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Mobile Device Access** | 8.9 (277 reviews) | Not enough data | 
| **Multi-Platform Support** | 9.0 (281 reviews) | Not enough data | 
| **Cross-Platform** | 9.0 (280 reviews) | Not enough data | 

#### Performance

| Feature | AnyDesk | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Reporting** | 8.9 (266 reviews) | Feature Not Available | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 855 |
| **SolarWinds DameWare Remote Support** | 8.6/10 | 19 |

#### Administration

| Feature | AnyDesk | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Usage Information** | 9.0 (700 reviews) | 9.1 (15 reviews) | 
| **Integrations** | 8.8 (625 reviews) | 8.7 (13 reviews) | 
| **Diagnostics** | Feature Not Available | 8.7 (15 reviews) | 
| **Session Recording** | 8.8 (653 reviews) | 7.1 (7 reviews) | 
| **Session Transfer** | 8.9 (660 reviews) | Feature Not Available | 
| **Unattended Access** | 8.8 (682 reviews) | 9.4 (17 reviews) | 
| **File Sharing** | 9.0 (719 reviews) | Feature Not Available | 

#### Platform

| Feature | AnyDesk | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Cross-Platform Access** | 9.0 (684 reviews) | 8.8 (13 reviews) | 
| **Mobile Device Access** | 8.7 (672 reviews) | Feature Not Available | 
| **Remote Device Control** | 9.2 (740 reviews) | 9.6 (19 reviews) | 

#### Security

| Feature | AnyDesk | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Remote Wipe** | Feature Not Available | 7.2 (6 reviews) | 

---
## Categories
**Shared Categories (2):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Support Software](https://www.g2.com/categories/remote-support)




---
## Reviewer Demographics

### By Company Size

| Segment | AnyDesk | SolarWinds DameWare Remote Support | 
|---|---|---|
| **Small-Business** | 41.4% | 14.7% | 
| **Mid-Market** | 41.1% | 50.0% | 
| **Enterprise** | 17.5% | 35.3% | 

### By Industry

#### AnyDesk

- **Information Technology and Services:** 22.3%
- **Computer Software:** 13.5%
- **Computer & Network Security:** 4.1%
- **Marketing and Advertising:** 3.6%
- **Telecommunications:** 3.0%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.4%
- **Education Management:** 2.4%
- **Hospital & Health Care:** 2.0%
- **Logistics and Supply Chain:** 1.9%
- **Other:** 42.0%

#### SolarWinds DameWare Remote Support

- **Information Technology and Services:** 11.8%
- **Education Management:** 7.4%
- **Government Administration:** 5.9%
- **Automotive:** 4.4%
- **Oil & Energy:** 4.4%
- **Financial Services:** 4.4%
- **Airlines/Aviation:** 2.9%
- **Banking:** 2.9%
- **Computer & Network Security:** 2.9%
- **Computer Software:** 2.9%
- **Other:** 50.0%

---
## Alternatives

### Alternatives to AnyDesk

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3991 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (702 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (652 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (596 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (516 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (503 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (209 reviews)

### Alternatives to SolarWinds DameWare Remote Support

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3991 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (503 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (702 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4316 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (781 reviews)
- [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (652 reviews)

---
## Top Discussions

### AnyDesk

- Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 5 comments
  > **Top comment:** "Yes"
- Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes
  > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. "
- Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote
  > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..."
- Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes
  > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients."
- Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote
  > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..."

### SolarWinds DameWare Remote Support

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/anydesk-vs-solarwinds-dameware-remote-support)