[ SolarWi... Reviews ](https://www.g2.com/products/solarwinds-dameware-remote-support/reviews) [ SolarWi... Reviews ](https://www.g2.com/products/solarwinds-dameware-remote-support/reviews) # SolarWinds DameWare Remote Support Features ##### ## Administration (11) Usage Information Offers visibility into employee device activity Integrations Allows for integration of support, chat, diagnostic or other IT management tools Diagnostics Provides administrators with performance information to Session Recording Provides the ability to record remote access and support sessions Unattended Access Allows administrators access to devices, regardless of end-user's presence Screen Sharing Provides screen sharing options to allow access to view or control real-time activities. File Sharing Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely. Session Recording Provides the ability to record remote access and support sessions. Unattended Remote Access Provides remote access to computers at any time, without an end-user present. Multi - Session Handling Provides multiple technician support simultaneously. Multi-Monitor Support Allows users to switch between multiple end users’ monitors with a single click. Show More ##### ## Platform (2) Cross-Platform Access Allows remote usage and access across a range of operating systems and device types Remote Device Control Allows administators to take control of a connected endpoint device Show More ##### ## Security (3) Remote Wipe Enable the remote locking down and encryption of employee devices Data Encryption Implements encryption standards to secure data both in transit and at rest. Compliance Provides compliance to multiple industry standards like HIPAA and GDPR. Show More ##### ## Maintenance (1) Remote Reboot Remotely wake, restart, and install applications on sleeping devices. Show More ##### ## Communication (1) Text Chat Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat. Show More ##### ## Device Support (3) Mobile Device Access Allows mobile device access to provide support or connect to your computer from anywhere. Multi-Platform Support Provides support across iOS, Mac, Android, PC and other devices. Cross-Platform Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. Show More [ ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") Sponsored ScreenConnect 4.7/5 (503) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5 (3,886) ](https://www.g2.com/products/teamviewer/reviews) [ ![BeyondTrust Remote Support](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2c5a5e2af6feeb1a04990f760101d58a/beyondtrust-remote-support.png "BeyondTrust Remote Support") BeyondTrust Remote Support 4.7/5 (386) ](https://www.g2.com/products/beyondtrust-remote-support/reviews) [ ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") AnyDesk 4.5/5 (1,077) ](https://www.g2.com/products/anydesk/reviews) [ View All Alternatives ](https://www.g2.com/products/solarwinds-dameware-remote-support/competitors/alternatives) SolarWinds DameWare Remote Support Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67b650fba26f6ecb33820bbeeb1978fa/teamviewer.png "Product Avatar Image") TeamViewer 4.5/5 (3,988) [ Compare Now ](https://www.g2.com/compare/solarwinds-dameware-remote-support-vs-teamviewer) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2c5a5e2af6feeb1a04990f760101d58a/beyondtrust-remote-support.png "Product Avatar Image") BeyondTrust Remote Support 4.7/5 (388) [ Compare Now ](https://www.g2.com/compare/beyondtrust-remote-support-vs-solarwinds-dameware-remote-support) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image") AnyDesk 4.5/5 (1,100) [ Compare Now ](https://www.g2.com/compare/anydesk-vs-solarwinds-dameware-remote-support) ##### Categories on G2 [ Remote Support ](https://www.g2.com/categories/remote-support)[ Remote Desktop ](https://www.g2.com/categories/remote-desktop) ##### Explore More [ What is the top-rated property management solution for enterprises? ](https://www.g2.com/discussions/what-is-the-top-rated-property-management-solution-for-enterprises)[ Top-rated AML software for banks ](https://www.g2.com/discussions/top-rated-aml-software-for-banks)[ What is the top-rated social media suite for enterprises? ](https://www.g2.com/discussions/what-is-the-top-rated-social-media-suite-for-enterprises) [ Popular operational risk platforms for technology firms ](https://www.g2.com/discussions/what-are-the-popular-operational-risk-platforms-for-technology-firms)[ Which note-taking app offers the best cross-device synchronization? ](https://www.g2.com/discussions/which-note-taking-app-offers-the-best-cross-device-synchronization)[ Pros and Cons Details ](https://www.g2.com/products/solarwinds-dameware-remote-support/reviews?qs=pros-and-cons) Show More [ What is the top-rated property management solution for enterprises? ](https://www.g2.com/discussions/what-is-the-top-rated-property-management-solution-for-enterprises)[ Top-rated AML software for banks ](https://www.g2.com/discussions/top-rated-aml-software-for-banks)[ What is the top-rated social media suite for enterprises? ](https://www.g2.com/discussions/what-is-the-top-rated-social-media-suite-for-enterprises) [ Popular operational risk platforms for technology firms ](https://www.g2.com/discussions/what-are-the-popular-operational-risk-platforms-for-technology-firms)[ Which note-taking app offers the best cross-device synchronization? ](https://www.g2.com/discussions/which-note-taking-app-offers-the-best-cross-device-synchronization)[ Pros and Cons Details ](https://www.g2.com/products/solarwinds-dameware-remote-support/reviews?qs=pros-and-cons)