Easy to use, autoinstall client and the price is very attractive for entreprise Review collected by and hosted on G2.com.
Bandwitch consumption is a bit high for this kind of product by default Review collected by and hosted on G2.com.
Last updated on Jul 28, 2026
SolarWinds DameWare Remote Support offers a free trial. Information about SolarWinds DameWare Remote Support pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase SolarWinds DameWare Remote Support must be conducted with the seller.
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
Averages based on real user reviews.
SolarWinds DameWare Remote Support does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.
SolarWinds DameWare Remote Support's pricing is best suited for mid-market and enterprise IT support teams managing distributed Windows-heavy environments. G2 reviewers from education, government, financial services, oil and energy, and healthcare consistently represent the core adopter base. Mid-market organizations with 51 to 1,000 employees praise the concurrent-user licensing model as cost-effective for supporting large machine counts with small IT teams. Enterprise reviewers across automotive, banking, and broadcast media value unattended access and AD integration at scale. Small businesses find it functional but flag per-technician cost as relatively high, making it less ideal for solo administrators or very lean IT operations.
SolarWinds DameWare Remote Support does not offer a permanent free tier, but according to G2's pricing data for SolarWinds DameWare Remote Support, a free trial is available for evaluation. The fully licensed paid version unlocks unattended remote access, Active Directory integration, remote agent push installation, file transfer, multi-monitor support, chat, and cross-platform connectivity including Windows, Mac, Linux, Android, and iOS. G2 reviewers note that once a license expires the software becomes entirely unusable, underscoring that all core functionality is gated behind SolarWinds DameWare Remote Support's paid plans. Enterprise needs are addressed through custom quotes.
G2 reviewers broadly regard SolarWinds DameWare Remote Support as strong value, particularly for mid-market IT teams. One reviewer in health and wellness explicitly notes concurrent-use pricing at roughly $550 per year per technician, enabling support for hundreds of machines on just two licenses. G2 users in insurance and financial services highlight that it delivers feature parity with much higher-priced competitors. A telecommunications reviewer acknowledges licensing is a bit pricey but considers it worth it. Small business reviewers flag per-technician cost as high, and one government reviewer notes it is incredibly expensive without a clear upgrade path, tempering the otherwise positive consensus.
The following is a quick overview of editions offered by other Remote Support Software
| Product | Price | Features |
|---|---|---|
![]() Remote Access |
Starting at $24.90 |
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
|
![]() Solo |
$22.90 |
Feature set for single-person companies.
|
![]() Essentials |
$8.251 Concurrent Session Per Month |
For individuals needing access to a handful of devices.
|
Various alternatives pricing & plans
Easy to use, autoinstall client and the price is very attractive for entreprise Review collected by and hosted on G2.com.
Bandwitch consumption is a bit high for this kind of product by default Review collected by and hosted on G2.com.