---
title: Smartsheet Reviews
meta_title: 'Smartsheet Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 22766 reviews by the users' company size, role or industry
  to find out how Smartsheet works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 22766
  scale: '5'
date_modified: '2026-10-03'
parent_category:
  name: Project, Portfolio & Program Management
  url: https://www.g2.com/categories/project-portfolio-program-management
---


# Smartsheet Reviews
**Vendor:** Smartsheet  
**Category:** [Project Management Software](https://www.g2.com/categories/project-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 22,766  
**AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality.
## About Smartsheet
Smartsheet revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries — from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive. Over 85% of Fortune 500 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work.



## Smartsheet Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users appreciate the **ease of use** of Smartsheet, enabling intuitive project management for all team skill levels. (2831 reviews)
- Users value the **streamlined collaboration and automation** features of Smartsheet, enhancing project management efficiency and flexibility. (2212 reviews)
- Users value the **real-time collaboration** features in Smartsheet, enhancing team synergy across remote locations. (1802 reviews)
- Users value the **comprehensive project tracking** capabilities of Smartsheet, enhancing collaboration and project management efficiency. (1573 reviews)
- Users appreciate the **automation capabilities** of Smartsheet, enhancing collaboration and streamlining project management processes. (1539 reviews)
- Users value the **organization and flexibility** offered by Smartsheet for managing tasks and projects effectively. (1360 reviews)
- Task Management (1174 reviews)
- Task Tracking (1077 reviews)
- Customization (1060 reviews)
- Simple (1052 reviews)

**What users dislike:**

- Users face a **steep learning curve** with Smartsheet due to its limited formulas and unintuitive features. (1453 reviews)
- Users find **missing features** in Smartsheet, causing challenges in tracking information and utilizing advanced functionalities. (1197 reviews)
- Users find Smartsheet **not intuitive** , making navigation and mastering functions a challenging experience for many. (954 reviews)
- Users find that **limited features** hinder collaboration and escalate costs, especially for small businesses trying to scale. (929 reviews)
- Users experience **limited functionality** in Smartsheet, hindering their full utilization of the tool's capabilities. (665 reviews)
- Users find the **limited customization** options of Smartsheet restrictive, impacting collaboration and user experience. (661 reviews)
- Users find **Smartsheet's learning curve challenging** , requiring training materials for navigating advanced features and formatting limitations. (655 reviews)
- Expensive (485 reviews)
- Excel Limitations (433 reviews)
- Complexity (414 reviews)

## Smartsheet Reviews
  ### 1. Smartsheet Makes Managing Speaker logistics easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Publishing | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 26, 2026

**What do you like best about Smartsheet?**

I am an event executive and I have to log confirmed speakers for events. I find Smartsheet a really useful and easy tool to upload speaker headshots and bios in one place. I also like the fact I can just drop the files straight from emails into Smartsheet. Adding notes for my colleagues.

**What do you dislike about Smartsheet?**

I wish it was more colorful like Asana. Sometimes I still have to save ...and wait for the save icon to appear. If might be my home wifi lagging though.

**What problems is Smartsheet solving and how is that benefiting you?**

I have only been in my role for 3 months and have not had many issues yet. It seems to be working as my colleague works in France so good we can work on the same sheet.

  ### 2. Great for Company-Wide Collaboration, Forms, and Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sriram R. | VP of Technology, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 02, 2026

**What do you like best about Smartsheet?**

I like that we can use it across the company with multiple users working at the same time, and that it lets us create forms and track them.

**What do you dislike about Smartsheet?**

To start with, the licensing model can be a bit confusing until you get the hang of it. Also, the admin controls are difficult to locate and navigate within the user interface.

**What problems is Smartsheet solving and how is that benefiting you?**

Tracking our work and staying on top of activities and timelines has been a huge advantage for our operations.

  ### 3. Great Real-Time Project Tracking and Collaboration, but a Steep Learning Curve

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** August 06, 2026

**What do you like best about Smartsheet?**

The biggest benefit to using smartsheet is the ability to track projects, tasks and deadlines in real time.  It provides the for better teamwork and collaboration

**What do you dislike about Smartsheet?**

There is definitely a learning curve. In the beginning I needed additional training. It is not really user friendly.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet is solving challenges around visibility, accountability, and process management. Instead of tracking work across multiple spreadsheets, emails, and documents, it provides a centralized location where projects, tasks, deadlines, and updates can be managed in real time. It is a great tool because all of the information is updated and reflected in one document.

  ### 4. Excel-Like and Easy to Use for Managing Orders and Addresses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vincent S. | Account Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 26, 2026

**What do you like best about Smartsheet?**

It's almost the same as excel. so you know it quick, easy to approach and to handle with, we use the adresses and order section a lot and get all the adresses from the order sent to DHL

**What do you dislike about Smartsheet?**

A disadvantage is that you can change real easy a field, or erase a field, that should be a litle more protected with a are you sure button

**What problems is Smartsheet solving and how is that benefiting you?**

Orders from differtent customers who are coming is, also with adres, and specific order to print, we use it to communicate with our partner in the USA, and communicatie with DHL

  ### 5. Powerful visualization and agile onboarding for project tracking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** May 21, 2026

**What do you like best about Smartsheet?**

The visualization, field management, formula tracking, cell dependencies, and how it can be added to compare global results. The onboarding of new projects, being able to replicate sheets is easy. I have not used the AI function or integration with other platforms although it has been suggested. I usually use it to update project times and budgets impacting the ROI of the projects, so I find it useful to see the change history in a cell and who accesses each value. Lately, I experience delays in loading large sheets.

**What do you dislike about Smartsheet?**

The delay of large sheets, updating when saved, or certain formats not being able to be previewed correctly.

**What problems is Smartsheet solving and how is that benefiting you?**

Data reconciliation between different sheets, visualization in timelines and project budget across all phases, helping to meet technical and economic objectives of ROI/Payback.

  ### 6. Easy-to-Use UI, Strong Integrations, and Helpful Smartsheet Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 02, 2026

**What do you like best about Smartsheet?**

The UI is easy to use and navigate, which makes it a great fit for new users. I also appreciate the integrations, such as forms that link directly to sheets. I’ve never had any issues with Smartsheet’s performance or speed, and it makes collaboration easy for everyone at a relatively small cost, which is great from an ROI perspective. On the rare occasion I’ve run into a minor hiccup, Smartsheet support has been easy to reach and helpful in getting it resolved. The AI features are also great and make day-to-day work simpler.

**What do you dislike about Smartsheet?**

Not much, it is easy to use, allowing all users to input their data and be accessed by all.

**What problems is Smartsheet solving and how is that benefiting you?**

It allows cross-departmental collaboration due to the sharing features and also allows us to assign tasks to specific individuals.

  ### 7. Efficient Tracking and Automation with Ease

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 09, 2026

**What do you like best about Smartsheet?**

I love how easy Smartsheet is to use and how it mirrors well with Excel. It can automate different tasks to different people, making it a really good way to track everything in one place. Integrating existing spreadsheets into Smartsheet is easy, allowing everyone to edit, track, and set up automations effortlessly. The initial setup was pretty easy since the features are similar to Excel, and setting up the sheet didn't require much except a couple of tutorials on automations, which wasn't too bad.

**What do you dislike about Smartsheet?**

There are some formatting features from Excel that could be more useful. Just a personal preference on how I want it to look. I can't think of anything specific right now, just like the way that you set up tables could be better.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet makes it really easy to track NCRs and integrate spreadsheets, automate tasks, and assign tasks to different people, all in one place.

  ### 8. Exceptional Project Planning and Custom Dashboards

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin P. | Director - PMO, Salesforce and Performance Consulting BUs, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** January 06, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Smartsheet?**

SmartSheet does a really good job of what it was originally built for - creating project plans. It also does a great job of allowing you to create custom dashboards and reports to replace more traditional project management and reporting tools. We use it daily across 30+ Project Managers. It's very intuitive and easy to use.

**What do you dislike about Smartsheet?**

Some of the connectors, including to Confluence require a lot of configuration and troubleshooting so we haven't started using it yet. I wish it was a little bit easier to implement.

**What problems is Smartsheet solving and how is that benefiting you?**

SmartSheet is helping us create project plans more easily and also up-level project statuses to leadership using the custom dashboards we've created that tie into individual artifacts.

  ### 9. Really Cool Forms That Anyone Can Use and Submit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Evan J. | Manufacturing Engineer, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 25, 2026

**What do you like best about Smartsheet?**

I really like the form feature. I think it’s really cool that anyone can use it and submit a form.

**What do you dislike about Smartsheet?**

I don’t like that when I add a row to one sheet, I can’t have it automatically add a row to a different sheet as well.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet helps solve the challenge of collecting information from all employees by using its form feature. This benefits me because it makes it easier to gather consistent input and apply more Lean ideology in my work.

  ### 10. Simple, Streamlined UI with Powerful Reporting and Collaboration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 10, 2026

**What do you like best about Smartsheet?**

I like the simple UI. It feels more streamlined than Microsoft Excel, while still being flexible enough to manipulate and tailor for different projects. I also like the reports vs. sheets feature, along with the ability to slice, filter, and group data within reports. The comments and attachments features are especially helpful and really support collaborative workflows.

**What do you dislike about Smartsheet?**

Sometimes it can be a bit limited in some of the formula functionalities. Not being able to reference column headers in formula equations makes some Excel equivalent formulas non-translatable.

**What problems is Smartsheet solving and how is that benefiting you?**

In absence of a dedicated CRM for collaborative travel management, Smartsheet fills the gap. It combines project management, collaborative communication and joint planning in one space.

  ### 11. Project management, planning tools, and collaborative features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** January 30, 2024

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Smartsheet?**

Smartsheet continues to be a highly effective platform for dietitians working in the private food sector. The layout is easy to navigate, making it simple to manage complex projects. Features such as timelines, linked tasks, and visual planning tools support better organisation and productivity. Built-in alerts and shared workspaces improve teamwork and reduce communication gaps. The option to collaborate with external partners and connect Smartsheet to other software helps centralise data and simplify reporting. Overall, it plays a key role in optimising workflows for nutrition and dietary projects.

**What do you dislike about Smartsheet?**

Smartsheet can feel complex, and its learning curve can be challenging at first. In addition, the limited customization options may make it harder to tailor the platform to specific needs.

**What problems is Smartsheet solving and how is that benefiting you?**

For menu planning and new product development projects, Smartsheet’s task dependencies feature proved invaluable. It enabled our team to set clear, logical links between tasks so each step happened in the right order and nothing moved forward before the necessary work was finished.

  ### 12. Detailed Planning and Effective Resource Management with Smartsheet

**Rating:** 4.5/5.0 stars

**Reviewed by:** Justin C. | Design & Production Manager, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 23, 2026

**What do you like best about Smartsheet?**

I find the resource view to be the biggest benefit for us. The project plans are clear and they suit the granular way in which we plan our projects and assign tasks to our team. This helps us ensure that our team isn't overloaded, which is very important for us. People aren't overworked, and they have the headspace to be productive and deliver a great quality product. It's really about managing that workload on an individual basis in a dynamic environment. Also, the initial setup was pretty easy.

**What do you dislike about Smartsheet?**

Some of our people don't like the Excel vibe of the plans. They also don't like the resource view kind of detail. It's specific to people who struggle with those types of documents anyway, and it hampers how many of our people can be really proactive in Smartsheet. But we do have people who are quite adept at using the tool and have no issues.

**What problems is Smartsheet solving and how is that benefiting you?**

I use Smartsheet to manage multiple projects efficiently, especially when facing constant changes. The resource view helps avoid overloading our team, ensuring productivity and high-quality deliverables. Project plans are clear and fit our detailed planning approach.

  ### 13. Versatile and Integrated Workflow Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 23, 2026

**What do you like best about Smartsheet?**

I value Smartsheet for combining the core functionality of Excel with built-in automations and powerful filtering, which sets it apart from other platforms. It's particularly effective for project and event planning. I use it to manage my marketing activities and budget, allowing me to keep everything in one place and work across multiple functions within a single document. The ability to create forms and calendars further strengthens it as a true all-in-one tool, unlike Microsoft systems, which often require switching between several applications. Smartsheet provides everything I need and after more than 10 years of using it, I've seen it continue to evolve and improve.

**What do you dislike about Smartsheet?**

I find the price quite expensive.

**What problems is Smartsheet solving and how is that benefiting you?**

I use Smartsheet to track student enrollments and staff HR functions with efficient automations that alert the right people timely. It's multifunctional, combining Excel-like features with automation and filter tools, and serves as a centralized hub for forms and calendars.

  ### 14. Solid Core Product, But Confusing Collaborator Setup and Limited Help

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 29, 2026

**What do you like best about Smartsheet?**

We've migrated most work from Office products to SmartSheet. Basics are easy to use. Help for premium apps seems to be limited on SS websites. We use a 3rd party to develop for us. Core products are solid.

**What do you dislike about Smartsheet?**

I need more information on collaborators and new user model. The process has been very confusing. Help on the website isn't great. The help community seems to be novices trying to help each other but not with success. I've had better luck on YouTube with some consultant wannabes.

**What problems is Smartsheet solving and how is that benefiting you?**

Good process management tool. With grid files, the application timed out FREQUENTLY. Hoping the switch to table view eliminates this with realtime saving.

  ### 15. Smartsheet: Centralized Tracking and Streamlined Collaboration for Financial & Administrative Work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 23, 2026

**What do you like best about Smartsheet?**

It often describes Smartsheet as “Excel on steroids.” It is an invaluable tool for me as an accountant and project manager. What I like most is that it keeps the familiarity of a spreadsheet, but adds structure and visibility that make it much easier to manage real work in motion.

It helps me stay on top of moving parts without relying on constant check-ins or manual tracking. I can set up workflows so tasks don’t fall through the cracks, and updates are visible in real time, which reduces a lot of back-and-forth.

**What do you dislike about Smartsheet?**

What I dislike is that it can feel a bit limited when I try to manipulate data the way I would in Excel. Some of the more flexible, quick-edit functions just aren’t as smooth or intuitive.

In practice, I usually work around this by exporting the sheet to Excel, doing the heavier data manipulation there, and then importing it back into Smartsheet. It’s a workable process, but it does add an extra step.

Another limitation is that it only allows about 500 rows of data to be pasted at a time, which can be restrictive when working with larger datasets.

**What problems is Smartsheet solving and how is that benefiting you?**

It helps me keep track of payable invoices in one place, with clear visibility for approvers across different departments and an easy way to monitor status as items move through multiple hands.

It reduces email clutter by allowing communication and updates to happen directly within the platform, keeping everything tied to the record and easier to follow.

It also improves historical tracking of processes, so I can reference how items were handled over time and maintain consistency.

Smartsheet integrates with our Box file system, which makes it easy to link supporting documentation without duplicating files or losing context.

Additionally, because Smartsheet forms are used widely across the university (for things like meeting requests and room bookings), it supports standardized intake and makes requests easier to manage on the back end.

  ### 16. Streamlines Event Planning

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 23, 2026

**What do you like best about Smartsheet?**

What I like best about Smartsheet is how much it streamlines my event planning and tracking. The templates are incredibly helpful because they introduce me to features and capabilities I might not discover on my own. The dashboards give me an at‑a‑glance view of what’s on track, what’s behind, and how my events are performing — without having to crunch numbers or build extra presentations. And the different views let me work from a single sheet while switching between Gantt, calendar, and table formats, which saves me time and keeps everything organized.

**What do you dislike about Smartsheet?**

What I dislike about Smartsheet is the learning curve. It’s easy to use at a basic level, but really taking advantage of all its capabilities requires more guidance than what’s currently available. I’d love to see more in‑depth training videos, and for the templates to include not just instructions on how to use them, but also step‑by‑step directions on how to build those templates from scratch. That would help me understand the full functionality instead of relying on prebuilt setups.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet solves several problems for me in my event planning and tracking work. It gives me one centralized place to manage everything while still letting me switch between different views — Gantt, calendar, and table — without creating separate sheets. That flexibility saves me time and keeps my planning more organized.

The templates also solve the problem of not knowing every feature Smartsheet offers. They introduce me to tools and capabilities I might not discover on my own, which helps me build stronger, more efficient workflows.

Dashboards solve the issue of manual reporting. They let me see what’s on track, what’s behind, and how my events are performing at a glance, without having to crunch numbers or build extra presentations.

Overall, Smartsheet helps me work faster, stay organized, and get clearer visibility into my events with less effort.

  ### 17. Great app and easy task manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sharon M. | Analyst, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** September 15, 2023

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about Smartsheet?**

It can be a useful tool for creating a ticketing tracker. It’s also useful for setting up a project task tracker within an organization. It can be used by multiple users at the same time, which makes it practical for team collaboration.

**What do you dislike about Smartsheet?**

how its heavily realiable on internet connectivity.  Wish  it can be used offline.

**What problems is Smartsheet solving and how is that benefiting you?**

Workflow management that helps reduce bottlenecks because tasks can be managed easily, and it also makes it simpler to track progress across team members. Pending tasks are easy to spot, so nothing gets overlooked. It allows customers from outside our organization to send in their request via the ticketing system we created using smartsheets.

  ### 18. Intuitive Project Management with Minor Limitations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesse O. | Civil Engineer, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 23, 2026

**What do you like best about Smartsheet?**

I use Smartsheet as a project coordinator for engineering projects. I love the ease of use and good interface. The drag and drop feature is especially simple and intuitive, allowing me to move project cards from one column to another effortlessly. Being able to upload files to the card is also great as it allows us to share updates with clients quickly and seamlessly. The ability to sort many jobs into columns based on their current status helps me keep everything organized and makes it easy to determine what steps need to be taken next.

**What do you dislike about Smartsheet?**

As I do not have a full license, the inability to create rules and scripts limits me. Also, the horizontal scroll bar disappears often when Smartsheet is loaded (on Chrome, Windows 11).

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet helps me organize projects by sorting them into status columns. It makes it easy to see next steps, and features like drag and drop and file attachments on project cards simplify updates and client communications.

  ### 19. Indispensable for Project Management and Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcella B. | Marketing and Operations Specialist, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

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**Reviewed Date:** April 23, 2026

**What do you like best about Smartsheet?**

I greatly appreciate the ability to customize sheets with different columns in Smartsheet. I love the automations that can be set up because they save me time without the need for manual intervention. The dashboards are another strong point, as they allow data to be aggregated from multiple sheets and provide a concise and updated overview of projects. Additionally, the management of dependencies between tasks and the Gantt view are very useful in planning and monitoring timelines. Automations significantly reduce manual work, with automatic notifications that help avoid missing updates and keep the team aligned without continuous follow-ups. Customizing the sheets allows me to structure activities according to the specific needs of the project, with customized columns for priority, status, assignments, and deadlines, using dropdowns and date fields to standardize information.

**What do you dislike about Smartsheet?**

An aspect that can be improved is the usability of automations and the management of dependencies, which are not easy to deduce or understand at first use. For example, for automations, it would be useful to have ready-made templates for more common use cases or guided suggestions.

**What problems is Smartsheet solving and how is that benefiting you?**

I use Smartsheet to centralize all information, reducing confusion and improving the management of tasks and priorities. Automations save me time and dashboards provide me with an updated overview. Customizing the sheets helps me structure activities according to needs.

  ### 20. Versatile Tool with Intuitive Interface and Effective Notifications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathan b. | Test Engineer, Mid-Market (51-1000 emp.)

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**Reviewed Date:** April 23, 2026

**What do you like best about Smartsheet?**

I love how simplistic yet powerful the user interface of Smartsheet is. It's user-friendly enough that when I first started using it, I could get it to do what I needed. As my skills have developed, I've begun to explore more of Smartsheet's capabilities, enhancing the sheets I've made previously. It's easy to work with as a beginner, and it's really helpful in providing suggestions on how to improve the sheets to get them to do what I intend. The forms capability is great for collecting information from test requests without the need for emails, and they allow effective communication across departments. The notification capabilities are excellent, ensuring I am notified of tasks and deadlines, even if I don't remember to check the sheet itself. It helps keep everything in an integrated system and keeps me both on track and on time with their notification abilities. I also appreciate how it helps communicate timelines with various team members. Smartsheet was very easy for me to learn and has now become my preferred method of scheduling and task tracking.

**What do you dislike about Smartsheet?**

Sometimes it would be nice if there was a little more freedom in file organization such as moving sheets to different folders. I am not quite sure what the best way to improve it would be, but it would be nice to have the capability to store shared sheets in differing folders than what they are shared in.

**What problems is Smartsheet solving and how is that benefiting you?**

I use Smartsheet to keep track of my testing schedule, equipment calibration, and project outlines. It keeps everything integrated, helps me stay on track with notifications, and allows for effective communication and task tracking.

  ### 21. Simplifies Project Management with Collaboration Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin C. | Photographer, Small-Business (50 or fewer emp.)

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**Reviewed Date:** April 23, 2026

**What do you like best about Smartsheet?**

I find Smartsheet easy to use and it's great for sharing with my team. I like how it tags people when actions are needed. I appreciate the ability to create separate workspaces with project management tools to share with clients and the live dashboard for actions. The forms support for adding issues to the RAID is also valuable. It was quite easy to set up initially, and we learned more about its additional features as our internal processes evolved. It's also more cost-effective and offers live collaboration, which led us to switch from MS Project.

**What do you dislike about Smartsheet?**

I wish it accepted more of the keyboard shortcuts and Excel formulae for my workflow. I wish you could share subfolders without sharing an entire workspace.

**What problems is Smartsheet solving and how is that benefiting you?**

I use Smartsheet to track tasks according to the project plan, highlighting risks and issues. It’s easy to use and share with my team, tagging people for actions. I can create separate workspaces with PM tools, share with clients, and use live dashboards.

  ### 22. Intuitive and Effective tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

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**Reviewed Date:** April 23, 2026

**What do you like best about Smartsheet?**

I use Smartsheet for work to organize quotes issued to clients and to know at what stage those jobs are. It helps us keep track of our jobs and organize data about the sectors we work in. It solves problems like tracking project progress and gives a good overview of which clients we are working for, as well as ensuring projects are invoiced on time. I like how it's easy to log in new jobs and keep track of progress. I also appreciate the search feature and the filters. My team seems quite happy with Smartsheet as it simplifies management, and overall I find it to be a fairly intuitive and straightforward tool.

**What do you dislike about Smartsheet?**

Sometimes it seems like when applying filters to search for something, the software takes too long to filter and show the results I need. It felt like the time to process info was too slow.

**What problems is Smartsheet solving and how is that benefiting you?**

I use Smartsheet to organize quotes, track project progress, and ensure timely invoicing. It provides a good overview of client projects and helps organize data about our work sectors.

  ### 23. A Strong Platform for Team Sharing and Updates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Han C. | Senior Director of Product Management, Enterprise (> 1000 emp.)

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**Reviewed Date:** July 30, 2026

**What do you like best about Smartsheet?**

Smartsheet is not that easy to set up. Once you spent the efforts to establish the Workspace, it does provide a platform for the team members to share and update.

**What do you dislike about Smartsheet?**

The dislike is the learning curve. It is not straightforward to set it up.

**What problems is Smartsheet solving and how is that benefiting you?**

Yet to be seen but as a company, we want to engage more usages on Smartsheets for more project managements.

  ### 24. Effective for Client Collaboration, Needs Performance Improvements

**Rating:** 3.0/5.0 stars

**Reviewed by:** Brittany G. | Sr. Director of Account Management, Mid-Market (51-1000 emp.)

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**Reviewed Date:** May 19, 2026

**What do you like best about Smartsheet?**

I like the ability to collaborate between teams and companies in one spot with Smartsheet. It was really helpful during a massive rollout project for client implementation, allowing us to track things down to the minute on launch day, as well as task by task in a very granular way afterwards during Hypercare. Also, the initial setup was just very straightforward.

**What do you dislike about Smartsheet?**

Sometimes it gets a little noisy. You can do a lot with a single sheet, which can sometimes make it hard to read. Also, when you have too many users looking at it at once, it can really slow it down.

**What problems is Smartsheet solving and how is that benefiting you?**

I use Smartsheet to collaborate with clients outside of Microsoft Teams and Google Suite, avoiding security issues that block viewing. It provides a consolidated space for project management, enabling detailed task tracking during client rollouts.

  ### 25. Highly Customizable, Automates Work Effortlessly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Enterprise (> 1000 emp.)

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**Reviewed Date:** July 07, 2026

**What do you like best about Smartsheet?**

I like the customization of Smartsheet. I think it's better than Excel in my opinion. I appreciate being able to view cell history to see who changed what. I just really like all of the automations that are involved and the forms that I can use. It has a lot more features than a normal Excel file or a PowerPoint or Google Form. It's like a one platform with many platforms in one. I feel like the initial setup was extremely easy, and I've been able to navigate it very well, using it in my everyday work.

**What do you dislike about Smartsheet?**

I think the only thing I wish I could improve about Smartsheet is having multiple tabs at the bottom like you do in Excel. If I wanted to have my open position report for this week on one tab, I would want the next tab to be for the following week's report. That's the only thing that I really feel could be improved for my specific usage.

**What problems is Smartsheet solving and how is that benefiting you?**

I use Smartsheet to automate and streamline open position reports, hiring trackers, allowing me to share, make live updates, and simplify processes for my team.

  ### 26. Smartsheet Makes Team Collaboration and Process Automation Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** AKHLAQ J. | Manager, Mid-Market (51-1000 emp.)

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**Reviewed Date:** April 23, 2026

**What do you like best about Smartsheet?**

I love Smartsheet for collaborating with my team and automating our processes! Really useful tool to manage business from project management with real time reporting to robust workflows such as ticketing systems.

**What do you dislike about Smartsheet?**

The big obstacle now is that it lets you use enter hour durations but then rounds it up to a whole day! So on a Tech project that's fine until you get to the cutover when you need to work in hours.

**What problems is Smartsheet solving and how is that benefiting you?**

What I like most about SmartSheet is its remarkable versatility.
It's not just a project management tool, it's an all-in-one solution that can adapt to various tasks and projects, making it highly efficient for both individuals and teams.

  ### 27. Practical and Collaborative Tool with Minor Notification Overload

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

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**Reviewed Date:** July 09, 2026

**What do you like best about Smartsheet?**

I find Smartsheet really useful, especially with how easy it is to access and collaborate among different people and teams. It's practical and easy to use, requiring no extensive knowledge to get started. The robust customer service and technicians are always there to help, and there's a lot of material online for guidance. The admin section on the portal makes it easier to set up and manage users, including adding and removing team members with access.

**What do you dislike about Smartsheet?**

Sometimes in Smartsheet, based on a project or configuration, it can send a lot of emails, and sometimes that becomes a little bit repetitive or it's too much email and notification. But other than that, maybe it might be a configuration thing that we can change.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet is practical for team collaboration, managing who does what in project layouts, and facilitates easy access for different teams to collaborate without needing much prior knowledge.

  ### 28. Priceless, User-Friendly Tool for Team Organization and Progress Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dilip T. | Service Manager, Small-Business (50 or fewer emp.)

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**Reviewed Date:** June 02, 2026

**What do you like best about Smartsheet?**

It's a priceless tool to organise yourself and your team, I like the features of the smart sheet. Very user friendly and a great tool to keep on top of things along with tracking their progress, updates from team mates, sending reminder alerts and everything else.

**What do you dislike about Smartsheet?**

I am happy with all the features I used so far.

**What problems is Smartsheet solving and how is that benefiting you?**

As a service business, keeping a track of all tasks across all departments was a challenging part, but with the use of Smartsheet, the business has provided extraordinary service to our clients and on time.

  ### 29. Feature-Rich and Easy to Navigate, but Dashboards and Traceability Need Work

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

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**Reviewed Date:** April 22, 2026

**What do you like best about Smartsheet?**

I like that its simple to navigate and you can create very basic views then change the view from grid to board for example. It's easy to structure documents into folders and workspaces, and I like how you can give specific admin rights and permissions to individuals and groups. The notification feature is great and I like that you can create forms on there. There is a lot of features available and can be used for a large number of use cases

**What do you dislike about Smartsheet?**

I find it difficult to create dashboards and views from scratch. Unless you know how to create specific views using formula for example, or have excel experience it's quite hard to create the necessary views. Creating a dashboard from creating queries is complex and time consuming. I don't like that within the kanban view you can't click into an individual ticket and see it full page. It's hard to see a lot of info on the ticket and hard to see descriptions and comments at a quick glance. I would like to see more traceability and have the ability to create relationships between items, so that we can create views where we link initiatives to KPI's and requirements and even user stories. I believe a tool like Jira offers way more in terms of this type of functionality which I personally would benefit from. I don't  have any knowledge of integrations with smartsheet.

**What problems is Smartsheet solving and how is that benefiting you?**

tracking projects is made easier  with smartsheet as we can collectively view and manage our in flight projects and backlog within teams, track projects using gantt charts and also manage the initiation of new projects using forms to allow  stakeholders to submit new project  requests.

  ### 30. Powerful Automations and Real-Time Collaboration with Great Cell History

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

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**Reviewed Date:** May 06, 2026

**What do you like best about Smartsheet?**

I like the automations, the ability for many people to work in the same file at the same time, the cell history, and the conditional formatting.

**What do you dislike about Smartsheet?**

Some features are still missing. For example, I’d like the ability to create hierarchies or dependencies between columns—so if column A contains X, then column B can only contain 1, 2, or 3. I’d also like the option to define custom data types for a cell beyond the standard date/time/number formats. For instance, it would be useful to enforce a code format made up of 2 letters followed by 6 numbers, and require that it always matches that pattern. Finally, having the ability to use colored headers would be a great addition.

**What problems is Smartsheet solving and how is that benefiting you?**

It helps me highlight errors in my data more easily, and it also lets me work more efficiently with the team that completes the data.

  ### 31. Smartsheet Dashboards Make Tracking Productivity and Client Performance Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha M. | Director of Coding Auditing and Education, Mid-Market (51-1000 emp.)

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**Reviewed Date:** May 21, 2026

**What do you like best about Smartsheet?**

I love creating dashboards and metrics with smartsheets, it has really helped us monitor our team productivity and performance with clients

**What do you dislike about Smartsheet?**

It is not user friendly to train someone with only excel experience. The formulas can become complicated and does take a very experienced user quite a bit of time to train how to work through and troubleshoot working in smartsheets

**What problems is Smartsheet solving and how is that benefiting you?**

Monitoring our coding team producivity across multiple clients. We used to use excel spreadsheets only and the pivot tables and getting data entered took an incredible amount of time. This has been time saving and so efficient

  ### 32. Streamlined Data Management with Effortless Usability

**Rating:** 5.0/5.0 stars

**Reviewed by:** Calvin B. | Mid-Market (51-1000 emp.)

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**Reviewed Date:** May 14, 2026

**What do you like best about Smartsheet?**

I like how easy it is to navigate and how much information you can insert in Smartsheet. In the company that I work for, there is a ton of data we have to manage. Using Smartsheet allows us to easily access all data across all departments seamlessly. Also, most of the team did not manage or understand Excel, so we wanted to move to something more simplistic and easy for the team to understand. The initial setup was very easy; our team was shown once how to navigate it and nobody struggles to use it. I have not struggled while using Smartsheet.

**What do you dislike about Smartsheet?**

Nothing.

**What problems is Smartsheet solving and how is that benefiting you?**

I use Smartsheet to organize and manage all our data across departments, making it easy to access seamlessly. It simplifies data management with easy navigation and extensive information entry, crucial for handling the company's large data.

  ### 33. Solid for Scheduling, But Lacks Robustness of Competitors

**Rating:** 3.0/5.0 stars

**Reviewed by:** Sameer G. | Director, Mid-Market (51-1000 emp.)

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**Reviewed Date:** April 21, 2026

**What do you like best about Smartsheet?**

I like using Smartsheet because it helps me manage my projects and stay abreast of my jobs more effectively. It provides a day-to-day guide on what tasks I should be focusing on, what the risk areas are, and what opportunities to consider. I appreciate how it disorganizes and organizes at the same time, by laying out all the critical dates, action items, and dependent and precedent events to appropriately track a full life cycle development. Smartsheet is my go-to tool first thing in the morning and the last thing at night, keeping me up-to-date with what needs my attention and what to watch out for. I'm also looking forward to more robust capabilities from Smartsheet, especially with the integration of AI. Lastly, the initial setup of Smartsheet was very easy.

**What do you dislike about Smartsheet?**

Smartsheet feels like an Excel-based platform and, although it's a bit better than Excel, it lacks the robustness of a tool like P6.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet helps me manage my projects better, stay abreast of my jobs, guide my daily tasks, identify risk areas, and track opportunities.

  ### 34. Smartsheet: Easy Excel-Like Project Tracking with Real-Time Collaboration and AI Automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

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**Reviewed Date:** April 21, 2026

**What do you like best about Smartsheet?**

I like Smartsheet because of its strong performance and ease of use, similar to Excel. I can access all project files with my team, monitor package progress in real time, and integrate with tools like Microsoft Power BI. It also helps me track pricing and variances, making it worth the cost. They provide useful trainings, and the AI features—like automatic formula generation, data analysis, and smart automation—help reduce manual work and improve efficiency.

**What do you dislike about Smartsheet?**

One thing I don’t like about Smartsheet is that it can be limited when handling large or complex data compared to Excel. Some advanced features and automations are not very intuitive at first, and reporting is not as flexible unless integrated with tools like Microsoft Power BI. Pricing can also be high depending on the features needed.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet solves the problem of scattered project data and manual tracking. It centralizes all files, tasks, and updates in one platform, allowing me to easily monitor progress, track pricing and variances, and coordinate with my team in real time. This improves efficiency, reduces errors, and helps me make faster, more informed decisions.

  ### 35. Easy Collaboration with Powerful Features, Needs Licensing Clarity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sarah G. | Web Developer, Small-Business (50 or fewer emp.)

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**Reviewed Date:** April 21, 2026

**What do you like best about Smartsheet?**

I use Smartsheet for project management because it's easy to use and has great collaboration features, making project management fun. Adding attachments and comments on tasks is extremely useful, and being able to add formulas in the summary helps in calculating the number of tasks completed on time. Setting up Smartsheet was very easy and worked well out of the box.

**What do you dislike about Smartsheet?**

I would say the licensing and user section can be confusing. They recently did a change where they changed the names of the types of users and I get confused. I don't need every member to have a license because they aren't creating Smartsheets, just assigned tasks. We ran into some issues where we wanted to hide certain folders but would need to upgrade our account in order to do that.

**What problems is Smartsheet solving and how is that benefiting you?**

I use Smartsheet for project management. It solves collaborating issues with spreadsheets and serves as a source of truth for big initiatives. I like its easy use, collaboration features, attachments, comments capabilities, and helpful formulas for tracking task completion.

  ### 36. Elevated Project Management with User-Friendly Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Suhani J. | Instructional Designer, Mid-Market (51-1000 emp.)

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**Reviewed Date:** April 21, 2026

**What do you like best about Smartsheet?**

I use Smartsheet for project management, tracking our day-to-day activities, and conducting peer reviews. It's highly user-friendly, making it easy for anyone new to understand and use effectively. I appreciate the variety of options available, including radio buttons and a comment section, which are really good. The way data is structured is great. I think Smartsheet is a better version than Excel. I like that I can work on multiple projects simultaneously and view all my data on the left sidebar, making navigation simple. Smartsheet also allows a lot of exploration, which has been really helpful in our projects. It's a good tool for showing work to leadership and facilitating project collaboration among multiple people because it easily allows role division and is easily understandable, accepted, and implementable by everyone. I like how we are using it in our daily tasks.

**What do you dislike about Smartsheet?**

I think there could be a lot of new things can come up. I don't know if Smartsheet has a charts thing or a data analytic thing. I'm not sure if it is there. I haven't explored it yet because I didn't get a chance to. But if those things were also there, it would be a great help.

**What problems is Smartsheet solving and how is that benefiting you?**

I use Smartsheet for project management to track activities, manage resources, and perform peer reviews. It's user-friendly, with excellent structure and options like radio buttons and comments. It's a better version than Excel for handling multiple projects and is helpful for team collaboration and role division.

  ### 37. Easy to Use for Sharing Tasks, but Versioning Isn’t Intuitive

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

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**Reviewed Date:** April 21, 2026

**What do you like best about Smartsheet?**

The fact that is easy to use, like a nice combination from Excel and Microsoft Project, plus the ability to share and assign tasks to others is really useful. I also like a lot the different options for visualization, it makes life easier compared to what we were using before. The fact we can integrate as well with other tools/software we use as company also makes it very attractive. I had no issues so far with size of files, so it handles well small and bigger files. The training given to team in the company so far has been enough for them to be able to train us and answer all our questions as users.

**What do you dislike about Smartsheet?**

Some features, like versioning, it's not super intuitive and requires further training. I haven't tried yet AI integration, but I'm limited on that by company AI links.

**What problems is Smartsheet solving and how is that benefiting you?**

SS is helping me keeping track of project timelines and enables me to share with the team, with different visualization options. At same time, saves me time as I can assign the tasks to the work packages leads, allowing them to go in and update the timelines on their own timing and without me be responsible to update everything, which is especially important with people in different timezones.

  ### 38. Flexible Project Management with a Steep Learning Curve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jennifer S. | Enterprise (> 1000 emp.)

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**Reviewed Date:** April 21, 2026

**What do you like best about Smartsheet?**

I really like using Smartsheet for project management because it helps me organize tasks, timelines, and responsibilities in flexible, spreadsheet-like sheets that my teams can easily update and share. The collaboration through real-time updates, automatic workflows, file attachments, dashboards, and reporting is amazing. It's great that I can assign tasks to team members and Smartsheet sends them reminders until the task is completed, which saves me a lot of time. The time-saving feature is a big plus for me, as Smartsheet remembers tasks and reminders for me. I also love that it's not just limited to tasks and reminders; I've used it for surveys as well! I enjoy learning new functions, and the versatility of Smartsheet fascinates me.

**What do you dislike about Smartsheet?**

It takes a bit to learn all of the functions. You almost need to know what you are doing as opposed to just hopping on and choosing a function. Maybe options for different functions. For example, I may not know that something related to my project could be an option in Smartsheet, but if I see a list of functions, I would utilize it. Using it is easy. But creating is a bit difficult for me.

**What problems is Smartsheet solving and how is that benefiting you?**

I use Smartsheet for project management to organize tasks, timelines, and responsibilities, enabling real-time collaboration. It saves time by sending task reminders, helping my team track progress and stay accountable across projects while simplifying workflow management.

  ### 39. Flexible Ticket Tracking with Room for Time Resolution Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Benjamin D. | IT Support Technician, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

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**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** April 21, 2026

**What do you like best about Smartsheet?**

I like that Smartsheet is easy to customize, and the information it has is good. I also appreciate the templates it uses, as they make the customization and use of the system easy. We can change headers in the templates, add or remove columns if needed, or just choose not to show them to people. The template made things very much easier.

**What do you dislike about Smartsheet?**

Area of improvement for me is under, like, time resolution. If we could get more specific or more in detail as in instead of just putting a date, being able to put a time as well. That way, I can see when things come in instead of just the day, and then I can track better, more in-depth information as to, like, how long things really take.

**What problems is Smartsheet solving and how is that benefiting you?**

I use Smartsheet as an IT ticket tracking system to measure productivity and time to resolution. It helps us internally track tickets and assists with documentation.

  ### 40. Powerful in Editing and Visualization of Dashboards, but User Interface Can Be Tricky for New Users

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 07, 2026

**What do you like best about Smartsheet?**

I like the editing capabilities and how easy it is to move around the task assignment lines within the tables. I also appreciate the visualizations in the overall project dashboards, along with the configuration options for how data is displayed.

**What do you dislike about Smartsheet?**

Trying to find the dashboard you want to use and edit can be a challenge. Specifically, the user interface is not always obvious how to use / is the most intuitive.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheets helps most with tracking various action items and initiatives across large projects with many moving parts. Helps with knowing what has been done so far and who is working on it and roughly when they aim to complete the task.

  ### 41. Great all-in-one tool, but filtering needs  Excel-like approach - Timelines creation in graphic way

**Rating:** 2.5/5.0 stars

**Reviewed by:** Oscar M. | Engineering Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 14, 2026

**What do you like best about Smartsheet?**

All integrated in one, database, notification center, PMs tools, sheet tailoring

**What do you dislike about Smartsheet?**

filtering is not user friendly, you should use something like excel filtering approach where you can see all options in the filter, write, find and filter. The other think I dont like are the timelines /Gantt chart , there is no option to create timelines graphicly, you need to introduce dates , dependencies , task name etc in sheet, it would be great to have create this in graphic way.

**What problems is Smartsheet solving and how is that benefiting you?**

Project planning and Database of projects - Good that stakeholder can view the projects even without licence and being notified.

  ### 42. User-Friendly Smartsheet That Helps Turn Big Ideas Into Reality

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emma G. | Digital Product Specialist, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 10, 2026

**What do you like best about Smartsheet?**

User friendly interface, helping bring big ideas and plans to reality.

**What do you dislike about Smartsheet?**

Unable to share Smartsheet links outside of the platform. For example - a view only to external users would be greatly beneficial.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet allows us to create a single source of truth for our project management documentation, which encourages collaboration across teams through clearly defined milestones and action items. The reporting and summary sheets also give the business visibility into our current and upcoming workload, helping us align our work more effectively with broader business goals.

  ### 43. Flexible, Color-Coded Campaign Organization with Helpful Integrations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 07, 2026

**What do you like best about Smartsheet?**

There are so many ways to organize ad campaigns in different formats. I love the ability to color code based on status or certain dates. All of the functionality is very helpful. It also allows us to integrate other documents that my company uses very easily.

**What do you dislike about Smartsheet?**

I think it is difficult to mass-update sheets. For example, we have a master sheet that we copy for nearly all ad campaigns, but if we wanted to make a change across all of our sheets, we have to make that change manually to each workspace.

**What problems is Smartsheet solving and how is that benefiting you?**

It helps me tracking the life of an ad from the buy to when I am able to send the final product to a vendor or teammate. It allows me to evaluate how all campaigns are performing and whether we are getting materials on time from our internal teams.

  ### 44. Smartsheet Makes Project Tracking and Collaboration Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sidharth T. | Senior Consultant, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 08, 2026

**What do you like best about Smartsheet?**

Smartsheet is very helpful to manage Projects. We can create forms and sheets with smartsheet that helps us to track the progress in real time. Also, Multiple users can use the same sheet at the same time and make updates.

**What do you dislike about Smartsheet?**

Premium version is only provide us complete access to the Smartsheet. Free version is very limited and doesn't have much access

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet is solving problems with Project visibility, Workflow automation and cross team collaboration.
It also provides notification to users whenever we tag them into comments or any columns in the sheet, which helps them to identify task that is pending on them

  ### 45. Efficient Project Tracking, But Needs Better Notification Formatting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Emilia . | MYA Systems Lead Engineer, Enterprise (> 1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 29, 2026

**What do you like best about Smartsheet?**

I like Smartsheet for its notifications because I don't have to remember everything or remind others about their tasks since it's automated. I also appreciate the dashboards for their visualization and easy access to crucial data and KPIs. The rules are another aspect I enjoy because they allow for automatic highlighting and segmentation.

**What do you dislike about Smartsheet?**

The table view doesn't have all the features that the grid view does, which makes it hard to find a reason to switch to the table view. Also, when I get email notifications from Smartsheet, they're not in a user-friendly format since no pictures are downloaded automatically. It ends up showing big 'X's, making it harder to read, especially when companies often block images.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet helps with task assignment, project tracking, and prioritization. Its notifications automate reminders, dashboards provide easy access to crucial data, and rules aid in automatic highlighting and segmentation.

  ### 46. Excel-Like Simplicity with Powerful Graphs and Forms in Smartsheet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ralph Vincent D. | IT Service Help Desk, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** May 12, 2026

**What do you like best about Smartsheet?**

the excel-like feature which is much easier to navigate. it also has graphs and forms which are good tools. basically, smartsheet is like a collection of most used apps, but instead of opening each app, user can just open smartsheet and that's it.

**What do you dislike about Smartsheet?**

I've been using Smartsheet for more than a year now, and I don't have any problems with it so far

**What problems is Smartsheet solving and how is that benefiting you?**

One of the problems I think it solved at least for me is the integration of most used apps like forms and excel. It benefits me because I don't have to open separate apps to use each features

  ### 47. Handles Big Data Smoothly with Flexible File and Image Storage

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chloe P. | Advetising Insights, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 25, 2026

**What do you like best about Smartsheet?**

It can handle big data, and you can store files and images both in the line items and in the comment section.

**What do you dislike about Smartsheet?**

Since it stores all of our current and previous work, I feel like it slows down the site, and sometimes it’s hard to open the site at all.

**What problems is Smartsheet solving and how is that benefiting you?**

It’s easy for me to locate files because we’re allowed to attach documents directly to the line items. This saves me time and helps me get things done faster.

  ### 48. Highly Customizable Sheets with Powerful Automation and Formulas

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** June 02, 2026

**What do you like best about Smartsheet?**

I like that it's really customizable, and that you can tailor it to your needs. I also like that you can integrate sheets together and reference where needed. Additionally, I appreciate the ability to apply formulas and that a lot of stuff can be automated or created.

**What do you dislike about Smartsheet?**

I dont like that you cant share certain sheets unless you have specific access. I also dont like that sometimes it doesnt load/takes unnecessarily long for the website to open. I feel like there's more downtime than there should be, although it is infrequent.

**What problems is Smartsheet solving and how is that benefiting you?**

I like that it can be used across departments/companies. This is really helpful for projects that involve groups that work for different companies. Smartsheet is pretty easy to navigate, especially with being able to favorite certain sheets.

  ### 49. Auto-Updating Dependent Due Dates Make Scheduling Effortless

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** April 30, 2026

**What do you like best about Smartsheet?**

Being able to modify due dates throughout easily because of the auto update of dependent dates. Smartsheet is very intuitive and easy to use even without much onboarding. I feel confident I could access support if I needed to. I am not sure how much it costs, but it seems to be a worthwhile ROI as it is widely used in our company

**What do you dislike about Smartsheet?**

It can be a bit clunky to set up new projects, and there isn't enough integration between different tools, meaning I need to update both separately. I did not know there was an AI component, so I haven't used that, it would be helpful if the AI was more prominent

**What problems is Smartsheet solving and how is that benefiting you?**

It's really good for balancing priorities by allowing tracking of workflow, allowing heavy workloads to be dispersed appropriately among workers. It's a quick and reliable way of tracking tasks among stakeholders

  ### 50. Accurate, Efficient Data Tracking Made Easy with Smartsheet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Blake O. | Program Manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account added to their profile

**Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review.

**Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

**Reviewed Date:** July 09, 2026

**What do you like best about Smartsheet?**

Smartsheet helps us track our data accurately and efficiently, and it makes the process easy.

**What do you dislike about Smartsheet?**

Creating new dashboards takes too many sheets before the data looks good and feels usable.

**What problems is Smartsheet solving and how is that benefiting you?**

Smartsheet is helping us stay on track with our monthly revenue goals. It gives us clear visibility into what we still need to hit those goals, and it also helps us see which work orders we have in place to get there.


## Smartsheet Discussions
  - [Is smartsheet good?](https://www.g2.com/discussions/is-smartsheet-good) - 9 comments, 7 upvotes
  - [In what ways has Smartsheet transformed project management and team collaboration in your organization?](https://www.g2.com/discussions/in-what-ways-has-smartsheet-transformed-project-management-and-team-collaboration-in-your-organization) - 3 comments, 5 upvotes
  - [How can I best make use of the dashboard feature?](https://www.g2.com/discussions/how-can-i-best-make-use-of-the-dashboard-feature) - 1 comment, 2 upvotes
  - [Any thoughts on linking SmartSheet to BlueBeam Revu? It would be great to be able to track Markup List in SmartSheet without having to export.](https://www.g2.com/discussions/any-thoughts-on-linking-smartsheet-to-bluebeam-revu-it-would-be-great-to-be-able-to-track-markup-list-in-smartsheet-without-having-to-export) - 1 comment, 2 upvotes
  - [Can I use smartsheet for free?](https://www.g2.com/discussions/can-i-use-smartsheet-for-free) - 10 comments, 1 upvote

- [View Smartsheet pricing details and edition comparison](https://www.g2.com/products/smartsheet/reviews?page=8&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-10-03+22%3A17%3A55+-0500&secure%5Bsession_id%5D=cbe90747-e160-4a2c-b229-34f204c3f93f&secure%5Btoken%5D=6d4d6947f94229b7db1bf47fe6ddac88c8bd7d7f41398d3958706c7fc386867e&format=llm_user)

## Smartsheet Features
**Tasks**
- Creation & Assignment
- Due Dates
- Task Prioritization
- To-Do Lists
- Dependencies
- Drag & Drop
- Recurring Tasks
- Real-Time Updates

**Portfolio Management**
- Portfolio Types
- Planning
- Alignment
- Portfolio Mix
- Resource Allocation & Planning

**Setup**
- Activities
- Dependencies
- Notifications
- Calendar Management
- Business Process Automation

**Platform Basics**
- Drag & Drop Scheduling
- Project and Task Lists Organization
- Project Templates
- Budgeting and Cost Estimation
- Team Member Roles
- Automated Alerts and Notficiations
- To-Do List

**Task Creation**
- Creation & Assignment
- Due Dates
- Drag & Drop
- Mass Updates

**Automation**
- Workflows
- Customization
- Data repository

**Communication**
- Chat
- Discussions
- External
- Feedback

**Projects**
- Planning
- Project Map
- GANTT
- Calendar View
- Views
- Project Budgeting
- Issue Tracking
- Templates
- Critical Path
- Time & Expense
- Methodologies
- Project Time Tracking
- Bug Tracking
- Milestone Tracking
- Task Progress Tracking
- Activity Tracking
- Project Tracking
- Status Tracking
- Progress Tracking
- Agile Methodologies
- Sprint Planning
- Project Planning
- Release Planning
- Multiple Projects
- Multi-Department/Project
- Customizable Templates
- Project Templates
- Gantt/Timeline View
- Percent-Complete Tracking
- Reporting/Project Tracking
- Goal Setting/Tracking
- Time Tracking
- Traditional Methodologies
- Task Planning
- Traditional Methodologies

**Project Management**
- Dependencies
- Priorities
- Lean Management
- Deadline Management
- Calendar Management
- Change Management

**Management**
- Audit Trail
- Integration

**Content Planning**
- Content Organization
- Task Assignment
- Multi-Channel Marketing
- Task Scheduling

**Task Management**
- Task Prioritization
- To-Do Lists
- Dependencies
- Recurring Tasks
- Project Templates

**Administration**
- Permissions
- Procedures
- Remote Work

**Content & Documents**
- File Sharing
- Notes
- Search
- Versioning

**Resource Management**
- Resource Definiton
- Capacity
- Scheduling
- Task Scheduling
- Project Planning/Scheduling

**Resource Management**
- Definition
- Allocation
- Optimization

**Project management**
- Task Prioritization
- Dependencies
- Planning
- Views
- Scheduling
- Critical Path
- Dashboards

**Controls**
- Custom Views
- Followers
- User Management
- Public Sharing

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- Generative AI

**Additional Functionality**
- Collaboration Tools
- Gantt/Timeline View
- AI Copilot
- Task Tagging
- Spreadsheet View
- Task Scheduling
- Search/Filter
- Email-to-Task Conversion
- Project Tracking
- Time Tracking
- Sub-Task Management
- Task Progress Tracking
- Third-Party Integrations
- Calendar Management
- Mobile Access
- Task Editing
- Reporting/Analytics
- Deadline Management
- API
- Dependency Tracking
- Document Management
- Assignment Management
- Project Planning
- Task Board View
- Workflow Management
- Activity Tracking
- Commenting/Notes
- Resource Management
- Task Import
- Dashboard
- Access Controls/Permissions
- Real-Time Notifications

**Project Monitoring**
- Baselining / KPIs
- Resource Allocation
- Activity Dashboard
- Activity Dashboard

**Data & Analytics**
- Data Consolidation
- Visualizations
- Performance
- Risk Analysis

**Workload**
- Resource Allocation
- Workspace
- Configuration
- Insights

**Project Management**
- Task Management
- Planning
- Visibility
- Integration

**Marketing Campaign Performance**
- Performance and ROI Tracking
- Activity Tracking
- Project Tracking
- Progress Tracking
- Goal Setting/Tracking
- Status Tracking
- Project Time Tracking
- Task Progress Tracking

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Drag & Drop
- Template Management
- Approval Process Control
- Customizable Dashboard
- Rules-Based Workflow
- Document Management
- Monitoring
- Progress Tracking
- Workflow Configuration
- Collaboration Tools
- Commenting/Notes
- Task Management
- Forms Management
- No-Code
- Data Import/Export
- Email Management
- Customizable Reports
- Access Controls/Permissions
- Graphical Workflow Editor
- Real-Time Data
- API
- Search/Filter
- AI Copilot
- Mobile Access
- Customizable Fields
- Activity Tracking
- Compliance Tracking
- Role-Based Permissions
- Reporting/Analytics
- Project Workflow
- Activity Dashboard

**Communication & Collaboration**
- Communication Channels
- Document Management
- Collaboration

**Remote Collaboration**
- Alignment
- Accountability
- Connectivity

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Strategy - Project and Portfolio Management**
- Simulation
- Tracking
- Planning
- Objectives
- Visiblity
- Alignment
- Risk Management
- Implementation
- Optimization
- Prioritization
- Timesheet Management
- Workflow Management
- Resource Management
- Task Management
- Requirements Management
- Assignment Management
- Document Management
- Project Time Tracking
- Status Tracking
- Progress Tracking
- Time & Expense Tracking
- Project Tracking
- ROI Tracking
- Activity Tracking
- Portfolio Management

**Agentic AI - Marketing Calendar**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Task Planning
- Project Planning
- Media Planning
- Campaign Planning

**Additional Functionality**
- Collaboration Tools
- Budgeting/Forecasting
- Kanban Board
- Projections
- Demand Forecasting
- Multiple Projects
- Third-Party Integrations
- Customizable Fields
- Customizable Reports
- AI Copilot
- Reporting/Analytics
- API
- Project Templates
- Commenting/Notes
- Dashboard
- Gantt/Timeline View
- Agile Methodologies
- Planning Tools
- Real-Time Updates
- Project Workflow
- Task Scheduling
- Generative AI
- Drag & Drop

**Cost Management**
- Project Budgeting
- Time & Expense
- Profitability

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- File Transfer

**Additional Functionality**
- Backlog Management
- API
- Retrospectives Management
- Task Management
- Access Controls/Permissions
- Supports Scrum
- Team Management
- Kanban Board
- Request Management
- Commenting/Notes
- Charting
- @mentions
- Planning Tools
- Projections
- Collaboration Tools
- Calendar Management
- Email Management
- Project Workflow
- Deadline Management
- Role-Based Permissions
- Alerts/Notifications
- Reporting & Statistics
- Customizable Fields
- AI Copilot
- Resource Management
- Workflow Management
- Template Management
- Negative Feedback Management
- Data Import/Export
- File Management
- Assignment Management
- Progress Reports
- Budget Management
- Real-Time Reporting
- Real-Time Notifications
- Requirements Management
- Search/Filter
- Issue Management
- Document Management
- Release Management
- For IT Project Management
- Product Roadmapping
- Change Management
- Mobile App
- Portfolio Management
- Testing/QA Management
- Billing & Invoicing
- Risk Management
- Web-based Deployment
- Idea Management
- Client Portal
- File Sharing
- Version Control
- Availability Management
- Productivity Analysis
- Multi-Channel Communication
- Forecasting
- Key Performance Indicators
- Remote Support
- Predictive Analytics
- Tagging
- Feedback Management
- User Management
- Network Diagram
- Project Management
- Document Storage
- Visualization
- Customizable Reports
- Time Clock
- Reminders
- Daily Reports
- Configurable Workflow
- Roadmapping
- Iteration Management
- Timeline Management
- KPI Monitoring
- For Small Businesses
- Chat/Messaging
- Messaging

**Integration**
- Front Office
- Back Office
- External data

**Agentic AI - Project Collaboration**
- Multi-step Planning
- Cross-system Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Work Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction

**Other Features**
- Integrations
- Reporting

**Additional Functionality**
- File Management
- Activity Dashboard
- Real-Time Updates
- Deadline Management
- Project Workflow
- Prioritization
- Configurable Workflow
- AI Copilot
- Reporting & Statistics
- Email Management
- Reminders
- Workflow Management
- Drag & Drop
- Roadmapping
- Project Management
- Customizable Reports
- Campaign Management
- Predictive Analytics
- Marketing Calendar
- Planning Tools
- Spend Management
- Role-Based Permissions
- Calendar Management
- API
- Generative AI
- Commenting/Notes
- Presentation Tools
- Collaboration Tools
- Gantt/Timeline View
- Projections
- Budgeting/Forecasting
- Task Management
- Assignment Management
- Access Controls/Permissions
- Tagging

## Top Smartsheet Alternatives
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