# SmartIQ Reviews
**Vendor:** Smart Communications  
**Category:** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About SmartIQ
SmartIQ by Smart Communications transforms traditional forms-based processes into intelligent, conversational user experiences. Using the information collected as part of a business process, SmartIQ can personalize the experience and ensure only relevant questions are displayed to the end-user. SmartIQ is able to do this using secure data integrations and workflow capabilities that automate processes, protect sensitive data, and validate data in real time – reducing the amount of effort required for someone to complete a process and improving data accuracy for your most critical business processes. SmartIQ directly impacts the following: -Reduces NIGO (not-in-good-order) data -Minimizes form abandonment -Creates sustainable business processes -Enables first party data collection -Creates more compliant business practices -Improves employee satisfaction -Reduces customer effort -Reduces dependency on eSignature technology -Enterprise scalability -Accessible to non-IT users -Data analytics for process insights




## SmartIQ Reviews
  ### 1. Intelligent & Smart

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2021

**What do you like best about SmartIQ?**

I would be thrilled if SmartIQ designs the page that I was trying to review. Because I love the way it enables us to create web forms, seamlessly connect with third-party tools like DocuSign, and even with its parent (SmartCOMM Draft Editor), which is fantastic and to collect input via different data connections viz., OLEDB, SQL Server, CSV, ODBC, RSS Feed, Web Service, XML, SmartIQ, JSON, REST

**What do you dislike about SmartIQ?**

Not much though but given a question like this, I would request the SmartIQ Manage & Designer UI to be more user friendly and colorful. And also if possible improve on "Analytics and Personalisation"

**Recommendations to others considering SmartIQ:**

You want a hassle-free, customer-friendly, seamless integration to take Customer Experience to another level. Then SmartIQ is the product you work with.

**What problems is SmartIQ solving and how is that benefiting you?**

Basically we are using this product for training and also working with SmartCOMM vendor as a Strategic Partner to win projects by implementing Web forms & integrating with third-party connectors using SmartIQ. Be it Onboarding, capturing client information and processing way better than the other systems/tools in place, it helps a lot in saving time, avoiding NIGO errors.


## SmartIQ Discussions
  - [What is SmartIQ used for?](https://www.g2.com/discussions/what-is-smartiq-used-for)

- [View SmartIQ pricing details and edition comparison](https://www.g2.com/products/smartiq/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+15%3A09%3A46+-0500&secure%5Bsession_id%5D=477bf0c9-9b46-456c-bcb5-3530d58d4f18&secure%5Btoken%5D=316b06882a77de211824e4527a5e2052879aae3e71cf7234ed808c3b0c96d7ea&format=llm_user)

## SmartIQ Features
**Customization**
- Custom Fields
- Conditional Logic
- Multi-page Forms
- Design

**Additional Functionality**
- Embedded Forms
- Notifications
- Payments
- Mobile Forms

## Top SmartIQ Alternatives
  - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) - 4.3/5.0 (462 reviews)
  - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) - 4.4/5.0 (455 reviews)
  - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (967 reviews)